Flipkart Complaints & Reviews

I had placed an order for iphone x on 27th october on the preorder date and selected the option of pay by exchange by my iphone 5s. On the delivery date the guy inspected the exchanged product and said it has minor discoloration from the corners of the display and they can't deliver the product. I asked if there is a way i can pay the balance amount (Discount amount i got in return for iphone 5s), they said there is no such option and asked me to contact customer care. Customer care on 4th told me that you will get a resolution by 7th and we will surely help. I was continously contacting them and they asked me to wait till 7th. On6th early morning 3 am, my product was cancelled by flipkart. When i contacted them on the status of ticket they said your order has been cancelled and we can't do anything. I find it a case of customer rights violation and cheat, wherein i had been given false promises by flipkart. Moreover i was never given an option to pay the balance amount to get the product. Flipkart asked me to re-place an order, i was amazed as the preorder product which is now out of stock can't be ordered now. They asked me to wait till product is available. So my concerns are 1) i should have been provided an alternative way to make payment 2) as preorder product could not be ordered again, it should not have been cancelled. Also during preorder i got a discount of 10000 from citi card, so every product was available and i had to order again i would not have got discount again. So more or less i was in heavy loss. Please raise my complaint, looking forward for a positive response.
Order id - od[protected]

Od[protected]
Received a stone instead of mobile phone. And no response from flipkart. 20 days passed.
They told me to wait for 12 days. I waited for 12 days and after 12 days they holded me for 1 more day.
After that one more day they again tell me to wait for 48 hours and again after 48 hours they are telling me that i have to wait for 12 days again.
Totally harshed by their services.
I think investigation process of flipkart is never ending

Some fraud transactions are made by my father's sbi dabit card approx 6.39 lacks rs
Between :[protected] to[protected]
Complaints also raised, fir filed already

Please help to us to investigate the issue on priority

Exp. Of statement :- "sbipg[protected]www.flipkart.com"
So many this type of transaction are shown in statement.

Please help us to investigate and resolution this query.

Regards
Sumit jain
Mumbai

I ordered flipkart charger worth 449 rs on 13 october 2017. Somehow money got deducted from my account but order was not placed. I called flipkart to refund my money. They said they have registered my complaint and team of theirs will refund my money within a week. I waited for week but didnot get my refnd. I have called them around 5-6 times after that and everytime they say that my money will be refunded within a couple of days. But my money has not been refunded so far. Please help

I ordered skybags spade 24 l laptop backpack (Black) on 31st oct 2017. And the product reached to my nearest hub on 2nd nov 2017 morning as i can track. On 3rd nov 2017 one of the delivery boy called me and ask for the address. After knowing it he told that you will get the product on 4th nov 2017
By another service boy. After that everyday the update it out for delivery. But the courier boy did not call me. After 4 th nov the flipkart executive called me and tell that sorry for late you will get your product by 6 th nov 2017. As there was sunday in between. Same thing happened on 6th nov. And i did not get my order. Then i called to courier service. The told sorry your product is returned. And i have to talk to my marchent. So i called flipkart. The tell no your order has not been returened. They assure me that i will get my product within 10 th nov. At 8th nov near about 9 pm got a message from flipkart that delivery boy is going to your location. But nothing i get. And the next day morning i was updated by flipkart that sorry your ordered is cancelled. Please reorder the product. Now what will they do the product which i can get at 900 they will increase the price. The delivery partner is so bad and lazy that if the delivery order is outer than 2 km from there hub and no other order is placed on the same location they simply return the product without let the consignee. And update that "consignee unavailable". So now i want the same product in same price withing 2 days.

Respected sir/Madam

Sir buy a laptop from Flipcart but Delivery is damaged product.i call customer support.but say it will be no money refund.only replacement. But this product is already damaged. Product's er customers review seen .

Your regards
Bijoy krishna karmakar

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Phone: [protected]
Email : md. [protected]@gmail.com...

Purchased ifb washing machine from flipkart on[protected] and delivered on[protected]. As per the terms, it is free installation but till now[protected] installation was not completed. Technician came and asked to purchase stabilizer, stand and cover and did the same. After the technician has not responded and i called flipkart guys for 7 times, each time they said, issue will be reslove in 4 days. Still installation not completed.

I've placed this order on10th oct and expecting delivery by 26th oct as mentioned. But no delivery made and got call/sms from flipkart that the delivery will be delayed and they have given new date for delivery. After getting 2-3 new dates, yesterday they cancelled the order and initiated refund. I've contacted customer support and got to know that the product has been returned due to data issue and they're not able to deliver it. They advised to place fresh order but the price of the product is doubled now. They are not even compensating the difference of amount. I suffered a lot as there were guest in home and embarrassed. I would like to file case against him for compensation or deliver same product in same cost.

Flipkart offered "PayDay Treats for you" . 10% discount payment via debit/Credit/Net banking. I buy a mixer Rs 1275 on 02/11/2017 and payment via netbanking. But I did not get benefit 10% discount. I lodge many complaint to flipkart but I did not get solution. They did not try to resolve it. They close all cases after 2 days.

I am monu, i bought a lenovo k8 plus from flipkart order id: od[protected] on 30th october, 2017 and it was faulty after that i replace a new one but after 3-4 days it gave lots of issue like :-

1. Phone has hanging issue.
2. Sometime sensor work sometimes not.
3. Battery is 4000mah but backup like 3000mah (Not good).
4. Video clarity is not so good

And ur technician visit today agter that they denied to refund. So, pls try to refund it on priority. I can't use it.

We have online booked vu 98 cms led full hd tv on date 11-oct-2017 and tv delivered on date 17-oct-2017 at my home as per scheduled. When technician came at my home for installation of tv and he had unboxing the tv, just plugin power cable and start the tv then, seen the led screen has been internal damaged. After that we have registered the complaint as per suggestion of technician on same day for tv replacement to the customer care of flipkart. The replacement complaint has been approved and customer care executive told me for replacement delivery date on 31-oct-2017 but yet not received. We are doing daily call to the customer care for replacement follow up and same words executive told me just wait 24-48 hrs for tv replacement will be delivered. The same words continuously told me from date 31-oct-2017 to today 7-oct-2017 but tv yet not delivered against the replacement. Finally we have take the decision to do the complaint against the company online sales & service in consumer forum. We request to you please take legal action against the company and provide me either replacement of tv or my deducted amount of tv price from flipkart.

Order id - od[protected]
Commodity name - vu 98 cms led tv
Model name - h40d321

Dear sir,
I am ordered lenovo k8 plus dated 27 october 2017, flipkart confirm 30th october will reach my product, but it will deliver a local chaina mobile 4th november 2017. After several complaints they register for replacement at 4th november 2017, also flipkart confirm 6th november my order product will reach, but after 5 p. M 6th november 2017 flipkart send a sms product will reach you 8th november 2017, today after 5 p. M date 7th november 2017 flipkart send a another sms product will reach you 10th november 2017, i am over 15 time's call the customer but no result, they just chilling with my complain. Already my 10k they take 4 the november 2017, also i am booked same product cover & tempered glass, all the products they delivered all o[censored]se less for me & they take 10k. Please help me out of this condition. I am fed up of flipkart customer service assistance, it doesn't work. They are just playing games with customers money. Please help me.
Thanks & regards,
Vinod

Mera order return nahi liya ja raha hai maine panasonic eluga ray 700 mangwaya hai mujhe phone pe kuch kuch problem lag raha hai jaise main dekha waisa phone nahi hai jo bhi likha tha phone ke bare me sab galat likha tha fitchurs bhi sare galat hai camera 13mp likha hai jabki ye to 8mp ko bhi compare nahi karna raha hai rear flash 2 led wala hai par jalta 1 hi hai battery 5000 mha hai lekin 3000 mha ko bhi compare nahi kar raha hai display quality bhi china phone jaisa hai..

Hello,

This is reema dalwani i purchased the phone of mi a1 on 17 october 2017 i was facing issues i requested for replacement they denined for replacement iam calling from day 1 they are jsut giving dates but not resolving my issue iam having software problem in my phone and now they are saying you will notr get replacement i mailed them earlier even they blocked my account by saying your having many returns help me with the issue aurelse i will take this issue to consumer court.

Regards
Reema dalwani

I hope you will provide me the solutiuon soon

I am papai basak from samudragarh, west bengail pin-713519
I order 1 philips hl7510/00 550 w mixer grinder on 20 th sepember, delivered on 11 th october and ta product is not good, and i given returnd and refund requst on 17 th oct, flipkart cancell my requst on 23th oct, and i again regiester return and refund requst on 26th oct and the requst approved on 30th oct, and last date to pickup on 2th nov, but not pickup on 2th nov abd i call flipkart castumar care they tell me wait to 6 th nov confiremed me pickup on 6 th nov, i watch that flipkart cancell my returned requst. Plz help me, i need my money back.
Order id
Od[protected]

I prakash sahoo, rajiv plastic ind. Purchased havels 3l instant water geaser with order no od[protected] having 4.5 kw & 5 yr warranty on 26/10/2017, they delivered me the product on 1/11/2017 against the price rs 4070 /- but that not matching the specification (That product having 3 kw with 5 yr warranty on body part & 2 yr on tank) then i talked to flip kart representative they assure me replace this product by my original booked product within 7 days, on dated 7/11 2017 i received same product as per first product having 3 kw with 5/2 yr warranty period, then i refused to take that product with demanding my booked product, the courier bot told me he was away from this thing so again i called to flip kart representative they told me we can't afford your booked product we can only reject your order with refund money, if flip kart does not deliver the right ordered product then why took my order it's all about... (The surprised part was the invoice contain right product description but the inner box contain wrong material) i request to flip kart pls give my original booked product.

Dear sir, i had ordered lg 80cm (32 inch) hd ready led tv with order id: od[protected] on 21/09/2017 but they delivered product of micromax (32 inch led tv). I have been requesting for the replacement so many times and it is getting rejected. Whenever i call customer service center they simply tell that we have escalated your issue and our back end team will call back you. It has been 40 days nobody called me & no resolution yet. They keep on extending the resolution dates. I am attaching related documents please help me.
Thank you.

This is regarding my recent order: od[protected], after received my order, i found the device is cracked and not functioning properly, immediately, i placed for the replacement, unfortunately, the delivery boy came and did not deliver the replacement, instead of that he suggested to make another complain about the product status should be mentioned as "cracked".in the mean time when i check the online status, i found the delivery boy mentioned the wrong note that the “customer rejected to receive the replacement order". Please consider my request and hope for the immediate solution.

I had returned one product to flipkart and as per the process, flipkart has to refund the amount within 8 working days.
I haven't receive refund yet. Flipkart is saying that refund is completed from their end but they are not providing the transaction receipt for the same.
Instead they are asking to raise dispute with bank.
Without transaction receipt, i will not be able to raise dispute with bank.