Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
Complaints 47102
Resolved
25483
Unresolved
21619
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 852

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SwapnilShivalkar++
from Mumbai, Maharashtra
Oct 18, 2020
Resolved
Report
Copy
Resolved

OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]

This is 5 order I had order of Milk Powered because the amount was low so I had ordered 5 qty of different order but I didn't knew I will get old stock and damage also due to poor packing from seller the product damage internally the milk powder supposed to come with safety polybag and have some air bag inside ... But this seller does not do this all material was damage inside dur to poor packing and all powder came out of it .. we can't accept this openly and damage Product in Corona Pandemic Condition Please arrange Reverse Pickup and take this back to u and refund my money back immediately
Aug 5, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2020
Flipkart Customer Care's response
We will revert on it.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pritam88
    Oct 18, 2020
    Resolved
    Report
    Copy
    Resolved

    Order: Samsung Galaxy A50s (Prism Crush Violet, 128 GB) with an exchange of old Xiaomi Note 4 (4 GB, 64 GB).

    Location: Burdwan, WB, India
    Delivery boy: Mr. Bijoy Basak

    Issue: The delivery boy said he will not take my old phone. I asked for a reason: no specific reason rather he suggests some other place where I can sale my phone at a higher price. I mentioned that I want to exchange it here.
    He denied and I accepted my order.

    Now, I asked Flipkart to send someone else who can recheck my phone. In Flipkart website, there are notes that suggest exchange price may be altered if the phone has some issues.

    Now, as I accepted the order, Flipkart said we can deal with it if you buy a new phone with the same phone! This is insane!

    Its the fault of the delivery boy, not mine, why I am got victimized. I am a student and unemployed. I saved the money from the last few months for this purchase. The delivery by took 3400 INR (exchange price) which is a lot to me. I request to send someone else and exchange my old phone with some price as mentioned in the Flipkart website.

    I am not asking for a favour, I am asking for justice. 3400 INR is a lot for an unemployed student, maybe nothing for Flipkart.

    Kindly take some actions. I have added a few photos of my old phone.

    My Email ID: [protected]@gmail.com
    +8 photos
    Aug 5, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 20, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amey K
      Oct 18, 2020
      Report
      Copy

      Blocked account for no reason?

      Login number - [protected]
      Login email - [protected]@gmail.com

      I was a flipkart user, a very old one. Using since long time. about a year back my account suddenly was unable to login. I was sure I typed username/password correct, but it just did not accept in. Then, I tried forgot password, to reset, and it said 'unable to update password, please try again'. There I noticed something is wrong. Tried the same thing on app,...
      +2 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      V
      from Powai, Maharashtra
      Oct 18, 2020
      Report
      Copy

      Address: Flipkart
      Website: www.flipkart.com

      Sir when I want to pay for an order with my debit card it shows, "Transaction was declined on the basis of risk checks", please sir help I want to buy many products.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SUKHWINDER8877
        Oct 18, 2020
        Resolved
        Report
        Copy
        Resolved

        Orderd on 15 oct 2020 iphone se black colour 64gb from flipkart during big billion days in 24749 with sbi debit card today is delivery date but product still not packed and shipped no help from flipkart support please help and deliver my order as soon as possible my number is [protected] and order id is-OD[protected]
        +1 photos
        Oct 22, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 19, 2020
        Updated by SUKHWINDER8877
        Please help
        still not delivered please help provide delivery
        Mine too bro
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prakash.D
          from Delhi, Delhi
          Oct 18, 2020
          Report
          Copy

          HI,

          MY ORDER id OD[protected] received different product, now the seller is rejecting the refund, and flipkart is asking me to provide Aadhar Card with permission to access my personal data to 3rd party service provider, this is really insane & high risk to provide the personal identity to anyone such, that can be misused.. I dont understand why do they need such sensitive documents sounds something fishy. My concern is Just a refund what i paid to the original product i ordered.

          This the mail i received from Flikart.:-

          "To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).
          We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.
          “I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”
          "Here are a few tips to ensure a clear photo of the ID card:
          Place the ID on a dark surface
          Use sufficient, natural lighting instead of a flash. It's best if the photo is taken during the daytime- Take photo as directly above the ID as possible. Please ensure that your shadow does not cover your ID
          All four edges of your ID should be visible within the image
          All details on ID should be clear & legible"

          Pls help me out to get the refund.

          Thank You.
          Prakash
          Flipkart customer support has been notified about the posted complaint.
          Oct 19, 2020
          Updated by Prakash.D
          Not received any response yet from the Flipkart . Pls help me here to fix my issue ASAP. thank you.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinita Upasani
            Oct 18, 2020
            Report
            Copy

            When I go for "Buy Now" u could not get OTP as error comes " it seems like you used your telephone number long time back, please enter password. "

            I don't have password now. Kindly solve my problem. I want to purchase online.
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Krish Arya
              Oct 18, 2020
              Report
              Copy

              Website: Flipkart

              Sir/Madam, I have cancelled 2 orders of flipkart.Refund was completed from Flipkart site but i haven't received my refund till now.
              Refund is of amount rs 5849 and another refund of rs 94 has not been received.
              +1 photos
              Flipkart customer support has been notified about the posted complaint.
              Oct 18, 2020
              Updated by Krish Arya
              Refund ID - CR20101710083220328384906
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ajay9057
                Oct 18, 2020
                Report
                Copy

                Address: कोलकाता

                मैंने फ्लिपकार्ट से एक लेविस कि शर्ट मंगवाई थी जिसकी प्राइस 1199 है उसका साइज भी बड़ा है क्वालिटी भी खराब ह प्रोडक्ट सिर्फ 250\- का ह जब मैंने उसको रिटर्न के लिए चंडाया तोह मेरी रिक्वेस्ट को बार बार कैंसल कर दिया गया .शायद मुझे ऐसा लगता h की रिक्वेस्ट फ्लिपकार्ट नहीं तायाब मंच सेलर्स का ओनर कर रहा है क्युकी इसकी रिक्वेस्ट उसे के पास जाती है अब में क्या करू मेरे तोह 1199 रूपीस गए.अभी तक मेरी रिटर्न रिक्वेस्ट 6 बार कैंसल हो चुकी है.जब इसकी रिटर्न पॉलिसी ही निकाल जाएगी तब में क्या करूंगा.सिर में एक किसान परिवार से हूं आप को तोह पता ही होगा कि 1199 रुपए मेरे लिए कितने महत्व पूर्ण हा
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PRADEEP KEDIA
                  from Mau, Uttar Pradesh
                  Oct 18, 2020
                  Report
                  Copy

                  Website: www.flipkart.com

                  My order of Flipkart comtaining some cosmetics was cancelled without any Information. Order Id was OD[protected] and OD[protected]. Please help their customer care are saying my order was cancelled due to big billion sale. They have cancelled my order after 8 hours of placing it
                  +1 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arkasarkar1234
                    Oct 17, 2020
                    Report
                    Copy

                    At 15 October I ordered POCO M2 PRO on BBD sale.
                    On 16 October I received the phone but
                    When I switch on the device it got weird lines on display. I thought that it may be some software issue, but after updating software it still have those lines.
                    Altough I immediately applied for refund because the black varient got sold out.
                    They messaged me that it got resolved within 72 hours, till now nothing happens.
                    Order ID- OD[protected]
                    +1 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 18, 2020
                    Updated by Arkasarkar1234
                    Hello my return id is -[protected]
                    Verified Support
                    Oct 20, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
                    Oct 20, 2020
                    Updated by Arkasarkar1234
                    Hi, my previous return got cancelled because your logistics partner(ekart wish master) did not pickup my phone. Iam very disappointed. Btw I have applied for another time.
                    New return id is -[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shwetarathore
                      Oct 17, 2020
                      Report
                      Copy

                      Address: 1861 a, sec 45 ggn
                      Website: flipkart

                      I ordered 1 mobile worth rupees 18499, its aa COD order, when delivery boy came he send me payment link, and i paid him amount, my transaction is successful, amount got deducted but delivery boy said that he did not received any amount, and go back with phone. so i complained to flipkart they accept that yes payment was successful, but they just pick my call, do nothing, put my phone on hold, long waiting, . everyday it just very frustrated but neither they deliver phone nor refund my amount, now they just passing this day by day after all confirmation with bank, flipkart still they just time pass everyday, do nothing just giving me time day by day, very frustrated, ... very very pathetic service...
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Richhpal chhaba
                        Oct 17, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Ajmer
                        Website: Filipkat.com

                        Sir...I don’t get return of my product, I had requested many times return of my product but my return request rejected by company . I called customer service number they say your Id proof not get but I send id proof many times. NAME -richhpal chhaba
                        ORDER NUMBER-OD[protected]
                        DATE OF BIRTH-17/06/2000

                        DATE-17/10/2020
                        Richhpal
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 20, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Oct 20, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Joppu Malil
                          Oct 17, 2020
                          Report
                          Copy

                          I have placed my payment through google pay and money remmitted from my account but the order haven’t placed in flipcart, what should i do to get my money back in account or i have to call the flipcart and complaint
                          +2 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            stylishgod
                            Oct 17, 2020
                            Report
                            Copy

                            Fraud Order ID:OD[protected] The Issue that I have experienced was: When I was ordering the samsung AC it was showing 1.5 ton variant on site and i ordered the same.But at the next moment when i checked it showed 1 ton AC has been ordered.When i tried to cancel there was no option to cancel and i call customer care many times either to cancel my order or replace it with 1.5 ton we are ready to pay the balance amount. It occurred on: 16/10/2020 Do exchange and replace the product with 1.5 ton I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.Moreover in Invoice there are 3-4 sellers GST is mentoned of seller whose name is not anywhere in invoice.CIN no is mentioned in which company doesn't even exist.It is totally fraud.I am going to complaint it to MCA and GST and make sure flipkart will cry
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Saumya_123
                              Oct 17, 2020
                              Report
                              Copy

                              I ordered an analog wall clock. Instead I received a photo frame . I placed the replacement twice and each time some other brand and different clock came . Lastly I issued the request for refund. When the delivery boy came, he refused to take the product and told to file a complaint saying brand mismatch.
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sameerdhiman37
                                Oct 17, 2020
                                Report
                                Copy

                                Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034

                                So i tried to place an order on Flipkart using Paytm wallet . Money got deducted from paytm but order didn't got placed nor i got the order id . Paytm is saying that it was successful from their end but flipkart is denying ! Nor I've got refund on bank account coz i made payment from wallet
                                +2 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  himanshu rawle
                                  Oct 17, 2020
                                  Report
                                  Copy

                                  Address: HOUSE N0.3571 MISSAL LAYOUT BEHIND OLD SHIV TEMPLE JARIPATKA NAGPUR

                                  There was a live sale of Flipkart going live on 12:00 am on 16th October
                                  I placed an order for a mobile handset priced at 19, 990
                                  LG g8x (128gb 6gb black) exactly on 16th October midnight
                                  the order was automatically canceled on 17th October
                                  the reason to complain is that why to place and confirm the order when the seller itself cancels the order at his will at any time.
                                  Flipkart making a mockery of customers and the fake big billion days SALE
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shru-27
                                    from Powai, Maharashtra
                                    Oct 17, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Hello,
                                    I am Shrutika Pilke, I had placed an order on 15th October and on 16th October I placed an cancellation request before even getting the order packed.
                                    In my Flipkart app it was showing me "cancellation requested" but when I tried to track the cancellation request it was showing me your order has been shipped. And the order was delivered to me this morning (17th October) I had placed an cancellation request and when I tried to contact customer care service they told me that my cancellation request has not been placed where as in my Flipkart app even now the status of the product is "cancellation requested". I'm attaching some screenshots as a proof so that it will be easier for you to understand.
                                    I don't want this product and I want my money back.
                                    +2 photos
                                    +1 videos
                                    Oct 27, 2020
                                    Complaint marked as Resolved 
                                    I contacted Flipkart customer service several time but did not got a single proper answer for my problem. So I tweeted them about my issue, they contacted me to resolve the problem but to be honest I have faced a lot of problem just to get my money back.First they rejected my refund because of there policy and it was not even my mistake it was there technical issue and my refund got rejected. But after some days they contaced me again and was ready to give me the refund, and finally I got my refund. But they have the worst customer service.Just a small tip from my experience if you are not getting a proper answer for your problem just tweet them or cantact them through social media then only they will give attention to you and just don't give up.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rameshit09
                                      Oct 17, 2020
                                      Report
                                      Copy

                                      Sir,

                                      I have not done any POS transaction using my Allahabad Bank debit card but It shows 2 transection done by POS PRCH FLIPKART, 1st of Rs.1299 on dated. 13/10/2020, Transection no.[protected].. and 2nd of Rs. 1163 on dated 16/10/2020, Transection no[protected]..
                                      We get the message of only second Transection on 16/10/2020 so I came to know about it. Bank person was not taken my complain today, they ask to come on Monday.

                                      Acc. Holder Name: NATTHU LAL,
                                      Acc. No: [protected],
                                      Allahabad Bank, MAHEWAGANJ Branch, Lakhimpur Kheri, U.P.
                                      Mob. No [protected], [protected]

                                      The only way to find the culprit is through shipping address so i request you please provide the shipping address so that i can find the culprit and recover my money. I had mentioned above all the details to trace the culprit.
                                      +1 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit