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Fortis Healthcare Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 684
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Fortis Healthcare reviews & complaints page 15

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G
guptashikhu
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hospital bill

I had my lscs delivery on 03.01.2020 at fortis hospital shalimar bagh. I availed deluxe room package for 3 days. However, the hospital authorities are denying to provide break up of my bill. My employer is asking for the break up of the bill for reimbursement of the same. Matter extremely urgent. I am attaching copy of discharge summary for your reference. I need the break up details immediately. Otherwise i will have to go to consumer court...
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A
Ankushsharma1982
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior security staff

Address:Rz G 14 B, West Sagar Pur, New Delhi, Delhi, 110046

Vry rude behave and totaly dhamki bahar chal tujhe dekh lunga... This is not right language in front of patient in emergency section...
Mr rajesh ahlawat security guard emergency gate..
Maine apke doctor staff ko bataya ye bol kaise raha he... Doctor says this is not my duty aap complaint kar sakte he... Security incharge se...
How you can tolerate this language in your hospital..
Pls take action for your security...
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Neetu Oberoi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining for harassment for not providing necessary documents

Address:Shalimar Bagh, New Delhi, Delhi

Uhid 2070466, i have been requesting forits hospital shalimar bagh to provide me emergency admission certificate as per norms of railways so that i can submit my claim for reimbursement but they are clearly refusing to provide me the same. I requested doctor reema khanna as well multiple times but she dismissed to even talk to us. Request you to intervene and help me out....
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K
Kavs Ghugtyal
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I doubt he is a doctor

Address:H no 1905 parwatiya colony, Faridabad, Haryana, 121006

Hi my mother was admitted in fortis faridabad however dr ashish gupta didn't let me know about her condition and after 3 days he came and said let's discharge. I doubt he is a doctor. He didn't let me know what happen with my mother.

We came here on monday till thursday no information from doctor.. Also such a rude doctor.

I appreciate if someone can help me to know what happen with my mother..[protected].. It's...
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A
anjaan@123
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour +doing frauds

Address:Fortis Hospital Ludhiana, Ludhiana, Punjab, 141000

Dear Team,
On sunday dated 02.02.2020, There was some allergic problem observed to my daughter at ludhiana aged 2.8 years, I take her to Fortis ludhiana in emergency, Then they informed me that senior doctor is coming to see the baby, but after 2 hrs i came to know that doctor is not coming and u will have to admit ur daughter, Then i deny that what is the reason for admission and how doctor recommended to admit her without seeing,...
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S
suhinanunu
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insurance

My wife susmita chakraborty was admitted yesterday in fortis hospital, bannarghata road, bangalore under star insurance and allied health company.. All proceedings done by me. But till now the hospital not answering the queries, that are send by star insurance company... Pls do something for my cashless treatment,, otherwise i can't do operation here... I have not such money now...
Patient name - susmita chakraborty
Bed no...
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P
Priyanka Bhutani Sahni
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irresponsible hospital and novice doctor

Address:Shalimar bagh, New Delhi, Delhi

I had the most worst experience at fortis hospital shalimar bagh. The hospital and its staff is very irresponsible and doctor pankaj sharma is the worst and inexperienced i have ever came across in my life.

I booked appointment with head of department on fortis website and when i reached hospital. I found out that he was on leaves but his calendar was available on their website to book appointment. This shows lack of responsibility...
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M
manjunatha2709
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doctors carelessness

Address:Bangalore, Karnataka, 560040

I am manjunatha t got admitted to fortis hospital, nagarabhavi 2nd stage, bengaluru on 18th january 2020 around 3pm with a problem of frequent high fever from past 1 week. Till this point i already had a medication from other doctor for viral fever and was not able to figure out frequent high fever after the treatment. All the reports (Typhoid, malaria, dengue etc) were showing negative.
After i joined fortis hospital, the same day...
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D
dev4darshan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharged (applied general rate in lieu of cghs)

Address:Fortis hospital shalimarbagh, New Delhi, Delhi

I admitted in 18th sep 2018 in shalimar bagh fortis hospital. During addmission i showed my delhi mero identity card in order to avail cghs rate. I was consoled by representative of hospital when i queried for apply about the said rate thereafter i got addmission. I was discharged on dated 20th sep 2018 and paid ₹ 33591against bill no 1003/18/cs/0004323. When i submit this bill for reimbursement i was reimbursed by dmrc only ₹ 15833 as...
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Naveen A M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no dates where given for surgery

Address:Banglore Rajajinagar

I visited banglore rajajinagar fortis hospital after visiting the doctor he told me to consult someone named shrut ([protected]) to get the surgery scheduled and other formalities for insurance. But even after my repeated calling/informing her that the surgery needs to be conducted on saturday she refuses to provide any confirmation of dates.
I don't understand why do you have such a cruel attitude towards your patients who wants to...
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D
Dipak SinghaRay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cardiology division

Address:Fortis Hospital Bannerghatta, Bangalore, Karnataka, 560076

Today, we have visited fortis hospital bennerghatta, bangalore first time for whole body check up (Executive package) for my son. Till, 1pm we have done everything. Since, my son is having congenital heart disease (Vsd), so doctor who was inspecting his report, referred to cardiology section. Problem and real ordeal started from there. We paid full money rs. 3240.00 for echocardiogram including doctors consultation fee. Neither we got properly...
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Rashimittal1790
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake endoscopy, incomplete report and charged 5000 for it

Address:Fortis Hospital, sector 62, Noida, Gautam Buddh Nagar, Uttar Pradesh

This is a complaint against ent specialist rekha solanki from fortis noida. She advises fodl test which is endoscopy that costs 5000 rs. When asked for report, firstly she gave a hand written note saying that i had tonsils (Which was already known), when complaint regarding the same, she just printed it. Endoscopy is supposed to show you pictures of the state of your throat. There is a device that clicks pictures which wasn’t available...
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V
varungaba28
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Dear sir,

I deposited a sum of rs. 12, 000/- to fortis la femme, greater kailash and uid number was[protected].

My refund was of rs 5, 138/- and i was told that it will be made via neft to my wife account. On 26 nov 2019, i deposited the papers along with cancelled cheque copy personally and via mail too.

On 02 dec 2019, i received a message that the refund is processed by mr. Nitin tamang but...
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V
vks2319
from Lohaghat, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of deposited money

Address:Udham Singh Nagar, Uttarakhand, 263145

I deposited rs 9230 to conduct brain mri but patient will not respond due to i claimed for refund. My uhid no 4595334 and receipt no 1104/dp/1910/449025 dated 3 oct, 2019. Ms tabassum khan at opd counter was said your money will credited with 30 days but not credited till date. I have contacted several time telephonically but hospital have not solved my problem. Please help me and suggest how can get my money from fortune hospital india....
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Sadashiv Shetty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to get copy of a passed bill

Address:400078

I was admitted in forties mulund during october 2016 and my right leg got amputed. They have charged me 8.5 lacs.
I have misplaced the original bill and now i want a copy for a court case. I have summitted a request 10 days back and followed up twice in-between.
The email id to which i had personally met and mailed request is.
: archana. [protected]@fortishealthcare.com.
My detail is as follows.
Uhid 488343br...
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Akshay Chaskar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not even single service is given properly to patients and their relatives

Address:Mulund Goregaon Link Rd, Nahur West, Industrial Area, Mulund West, Mumbai, Maharashtra 400078, Thane, Maharashtra

Recently my dad is admitted in fortis hospital situated in mulund while admitting the patient they aske me which room would you like we selected signature floor and the promised free wifi lounge access etc and when i asked the access for the lounge they denied it by saying it cannot be opened the staff is highly unprofessional and lead to heated conversation this guys are very rude with patients and well as their relative as if we are getting...
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Sharath George
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour - customer care

Address:Bangalore, Karnataka

Respected authority,

To whomsoever it may concern


This mail is to bring to your notice the rude and arrogant behaviour from the person who attended the call when dialled on [protected], the number for booking appointments for immigration in fortis hospital bannerghatta road.
I have already taken an appointment this morning for which a lady guided in a proper way and confirmed my appointment....
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Arun1960
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incompetent technician in path lab for taking blood sample

Date - 25.10.20
Fortis Noida,
ID-FHL5.85633
It was told to the technician that getting blood vessel is difficult and the senior technician should take the sample. But instead the needle was inserted and she tried to search for the vessel, the area swelled up. Finally the senior technician came and took out the needle, took the sample from other hand. Now even after four days the area is blacked and affected. A photo...
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Satish Nidumukkala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fortis healthcare - refund pending

Address:560103

Hi,

I booked for full body check with amount 7425.00 on[protected]:18:56:28. Money got deducted from my account thru payu payments pvt ltd 10gurgaon

I neither received confirmation nor money not refunded back
Please check return. So, i can re book

Thanks
Satish n...
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piyushthakkar03
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service for cashless mediclaim cashless support

Address:Mumbai - Fortis - Mulund, Mumbai City, Maharashtra, 400042

Cashless facility here is paying 20000 as deposit first then delayed response in everything. non of the staff speaks to the TPA and gets the things resolved.
Person accompanying the patient in an emergency has to speak everywhere and no help from the hospital. Only if money is paid of 80 % of the so called quote will be handled and taken care of even if you have mediclaim cashless faclility and you will get the refund in whatsoever...
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