Fortis Healthcare Complaints & Reviews

As per billing section they have initiated my refund request on the same day of oct 5 and it’s been 18 days but amount is still not refunded and also they didn’t give any confirmation for refund I checked with bank too but still not credited no proper response in customer care...

My daughter tulika singh customer was admitted in fortis, noida for two days from 17.10.19 to 19.10.19. After proper enquiry and verification we denied for dietician visit, which was confirmed by then staff and dietician too but at the time of billing we find a charge rs.400/- towards dietician visit, on asking the hospital (Billing, counselling) section, the same was not deleted from the bill and was charged from us saying that it was mis-communicated...

Dear sir,
I m writing this for your information that in fortis ludhiana your dr. Were not on time, as our patient admitted in icu from last night, and no one tell us what is the condition of our customer, please take care of this timing, how ur management will take this, i[censored]r doctor came by 11.40 am, i think u have learn from ur past where r u from started, but now fortis is only for money earning...
Please take appropriate...

My father in law was admitted on 24th sept 2019 in bannerghatta fortis hospital. The management is so pathetic here that even though doctor advised to get discharged, official did not allow to get discharged until certain time. It's complete patient harassment.

Here is my experience:
1. Father in law was admitted in general ward for drowsiness and low platelet count on 24th sept
2. After 2 days of diagnosis,...

My father was admitted in fortis kalyan for 2 days. We were mentally harassed. The tpa department was worse. The estimate consellor was among the same. When i spoke to the complaints department executive she was even worse. These people are highly unprofessional. No informatiion and complete documents was provided by the tpa department/ hospital. Later on when asked multiple times we were told to submit an application. To receive which was...

I visited fortis, noida today with my mother whose blood pressure has been fluctuating constantly for last 10 days. My appointment was with head cardiology, dr suman bhandari.
I was extremely perturbed by the absolute indifferent and bad behaviour of the doctor. My mother is 71 years old. Instead of giving her comfort he was saying that if your blood pressure shoots up, get yourself admitted in emergency. He was just not bothered...

I've never seen a hospital with a faculty as impolite as fortis la femme, bangalore. Due to the absence of my opd doctor, the registrar, dr dakshainee, was supposed to # insert medication. She literally humilated and snubbed me for the pain i was suffering from durjng the process. She gets oaid for her job and irrespective of her post, she has no right to exhibit such cheap behavior. It happened in the triage of the hospital. Such are...

It is extremely disturbing that fortis hospitals are refusing cashless services to young children above 5 years who cannot produce aadhar cards,
I had admitted my child niharika paul on 24th august 2019, and the billing staff raju, refused to process the insurance claim without her aadhar card. Asking father's aadhar card too, citing some outdated irda notification.
Private entities are subverting the supreme court notification...

Fortis staff is scamming patient money by entering lesser than actually approved amount by the tpa. My insurer approved 73, 949 whereas the staff only mentioned 66, 949 on the bill to scam 7000 from me.
I personally reached out to the hosptial for correction, post which i was supposed to get a refund of 7000 inr. Vitthal kadam and atul patne denied the refund when my dad reached out and created huge hassle for the same. Post discussing...

This is complaint in reference to the one pillcam capsule endoscopy case which we have done at fortis noida on the patient of gastroenterologist dr. Ajay bhalla. Technician mr. Manoj - [protected] asked us to perform the case. As we have done all formalities of vendor registration with the hospital. As per negotiation done with mr. Lalit - -[protected] purchase head and mr. Gyanender - [protected]. The final price was decided capsule cost rs.31360/-...

Regarding unprofessional and manner less attitute of your doctor Kapileshwar Vijay in Fortis Jaipur.

My parent went to Kapileshwar VIjay in fortis jaipur for consultation on mother's gal blader stone. Mt Kapileshwar was very rude and does not have manner how to talk to patients. When my father shown him file he told my father why are you speaking and threw file and start talking mannerlessly to my parents and told that i am...

Today on thursday 1st august. At 11:15 i had booked an appointment for a gynecologist. We reached there on time and had to wait for at least an hour while we were waiting one of the front desk assistant id no 202824 let a lady cut in front o[censored]s, the lady was after us and even her billing was done after us. Despite our appointment with the doctor the lady after us was escorted to the doctor before us. When we tried to stop her the front desk...

Uhid193092.

This is with regards to my mom's stroke. On 2nd of march 2019 due to blurred eyes, giddiness and imbalance i had to take her to fortis bannerghatta emergency. They examined her and said it is vertigo and prescribed medicines for vertigo. Again on 4th of april she was almost unconscious and we took her again to fortis emergency and they took mri scan and says there is a clot and handed over the case to the neurologist...

Uhid193092.

This is with regards to my mom's stroke. On 2nd of march 2019 due to blirred eyes, giddiness and imbalance i had to take her to fortis bannerghatta emergency. They examined her and said it is vertigo and prescribed medicines for vertigo. Again on 4th of april she was almost unconscious and we took her again to fortis emergency and they took mri scan and says there is a clot and handed ovee the case to the nerologist...

Patient details:
Name: mohammed nadeem ahmed
Date of admission: 25th june, 2019
Ip#: 241775
Reason for surgery: obstructed hernia
Insurance coverage: rs. 3, 00, 000
Actual cost of treatment: rs. 8, 95, 399
Average cost of hernia operation: rs. 1, 05, 000 (Approx.)

Overview:

A 14 day ordeal of a minor umbilical hernia operation which turned to death and the greedy...

We are authorised and promised a single room for my wife after a major suregery. Being a senior citizen and a woman she should be alloted a private room as booked by us in advance. But instead she was made to share a room with male patient and male attendant which was very uncomfortable post operative. Bed manager was quite rude too....

Dear Sir/Mam,

I am Jitender Kumar, aged 32, resident of New Delhi-110020. I got foot muscle injury on 29th June 2019 and i visited to your hospital on 29th June 2019 where they conduct X-ray (attached herewith) and after examining Dr. Shiv Desai said it is not a case of fracture just a minor muscle injury and referred same medication as attached herewith, but my foot was not getting well.
So I Consult with Dr. Saakshi...

Today i went with my mom for her regular checkup in shalimar bagh branch, i parked my car with 40 rs charges for 8 hours, but as soon as i paid that amount i got to know dctor will be coming at 2 pm which ws previously fr 11 am. I asked the parking authorities that this parking slip is for 8 hours and if i come back again in 3 hours this slip should be valid, he clearly denied and said the entry is for one time, if i take my car out of the...

We are visiting fortis hospital chennai but it is not on par with fortis hospital bangalore in terms of cleanness, abience etc. The toilets are not maintained well. The lifts and posters pasted on walls are not protected well. The floor cleaning is not up to the mark. But charges are high as compared to normal hospital but quality in general is bad. Immediate attention please...

Dear fortis team.

I have admitted to my mother in fortis hospital kolkata for the open heart surgery and i was operated on 12 april and the total cost was 4 lakh.. Now after two months, my mom got stone in her goal blader. Then again we have admitted to her in the same hospital and they have estimated 1 lack approximately for the stone operation... But now within two day they have given 1, 92000 rs bill and they have not done...