Future Bazaar, Fbb — wallet balance deducted without intimation

2 Reviews
Ranchi, Jharkhand, India
 ashishdutta1 on Jan 3, 2019
I have earned cash back of rs 2382/- for my purchase done during month of nov'18 on enquiry during purchase i was confirmed by customer service executives over the counter that there is no validity period for consumption of accrued cash back deposited in my wallet. I was surprised to see a sms received on 1-jan'19 that my accumulated wallet cash has been deducted and now balance is zero. There should be transparency while promoting such offers and customers should be sent a sms stating validity period. Store mgrs are also not aware about promotional offers subsequently they misguide customers. It was a very bad experience as a customer and i feel like cheated. Do the needful to refund my wallet balance
Complaint comments  1 Comment     Updated: Share0Tweet0


Dear Mr. Ashish,

Greetings from Future Group!

Our team would like to look into this.

Kindly share your contact number and store details at [protected]@futuregroup.in so that I can take this up with the team.

Future Group

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    Future Bazaar, Fbb - wallet balance deducted without intimation

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