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Gadgets. In — cheated by website

I am pinkal doshi, umreth, Gujarat.

I bought latest smart features phone Vizioo v20 (4G LTe/face I'd unlock /fingerprint unlock and many).

I have paid 3999/- online via shopify.
After 7 days I received some m-horse company's low features cheap phone. I contacted them by email to exchange the phone or refund. Everytime they gave different reasons like your complain is in process, your complaint is in finance department.
Now the website is not available and nobody reply my mail.
So I think It's a fraud company.
Kindly check the company's profile & take strict action against these type of fraud website and people.
Pls solve my problem and help me to get my money back.

Thanks and regards
cheated by website
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    Delhi
    Delhi
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