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Gvr Insurance Brokers — multiple policies sold promising market benefits

Hi team,
Multiple policies were sold to me promising market benefits.
However even after a year, they are still asking me to make payment as a service charge. They even claim to be genuine as part of gbic or on belhalf of irda.
Recently i received a call confirming the ticket number confirming my complaint has been raised with internal team to investigate and close all the policies.
The message was received from ip-txtsms, below is the details.

Dear sir,
Your policy complaint has been registered and your complaint number is gbic[protected]bt
However i am not sure if this too is genuine, hence please help to close my policies & arrange for refund.

The point is simple, if i wanted to buyer 4 policies then would have purchased from one single insurance company rather than 4 different insurance. Once policy was purchased, they promised me that refund would be created within 3 weeks and i trusted them. However did not realise that they were trying to avoid surrender of policy during pre-closure period.

Hence request team to investigate & help to arrange for refund
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    Bangalore South, Karnataka

    Complaint categoryCategory: Insurance
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