HDFC Bank Complaints & Reviews

My name is dipak jagdhane and cc no: xxx5975 and phone [protected].
Few time i missed the payment, hdfc cc has started to blocking my salary accounts almost three times they deducted all salary
Even currently also my account has negative balance due to hold.

This is third time they have done the same and deducted amount is not reflecting in statement, i want to know when they have blocked and my account and deducted amount. Last time my cc balance was zero, again they started to deduction.

Kindly do the needful.

Hello,

This with regard to the credit card payment, i have been using the credit card for past 5 years (Approx), due to a sudden financial crisis i was unable to make the payment for past 6 months, but i always mentioned that i would like to continue the card, which i still do. But the card was blocked, further an amount from saving account was deducted without any prior intimation to me, which is completely against rbi guidelines. This kind of misbehavior and harassment is intolerable.

Moreover the collection agents of hdfc bank who are a third party vendor do not understand any code of conduct. They unnecessarily miss behave with the customer. Unforeseen circumstances can arise anytime and no one denies ones responsibility, but at the cost of harassment no one would behave with the organisation, i shall never recommend the bank for any future transaction. And would like to close all relations with bank.

Kindly arrange for a decent and amicable individual to call me for the process of settlement. Also the same shall be done in writing. Thus i would like to talk to someone who has complete authority and who is a direct employee of the hdfc bank.

Regards,
Advocate priyeta

Application. Number-cc32089786
My interaction
[protected]
Please it's getting too late! 1month is going to complete still i did not get it in hands! I have listened that hdfc bank will give cc in 10days only! But your prooving it's wrong!! Again iam requesting you alot! Please please start the procedure! Iam begging you
Even i have sent you an application letter through speedpost i think you recieved it! Please reply
Please continue the procedure

Dear sir,

I am karthikeyan from thanjavur,[protected] i took a two wheeler loan from thanjavur hdfc bank, loan approved by mr. Praveen, my loan number is: 47060919, from may month i paid emi to your representative, still now ecs is not activated, from that month i called mr. Praveen and asked about that he didn't give a proper response to me and every month upto 19th i maintain amount in my account if you want i can send the bank details to you, but this month bank charge rs. 796 fine, i went and ask the bank simply they told me registered account number it is wrong in the system so u give the proof again ecs it will be activated for the month of october.

My question is when i taking the loan i submit my proper bank statement and account number, so mistake is yours not mine, by your mistake why should i pay pay unnecessary extra amount to the bank, and bank (Mr. Subash) told me next month also you should pay extra amount because ecs will activate by october only.

1. Can u clarify mistake is not mine, then why should i pay extra money this month and next month?

2. Is this your response giving to your customer?

Jaigurudev
My account no:[protected]

Respected sir / madam,

This is for your kind information that i am working maharishi vidya mandir tiruvannamalai. My salary account credited in your bank. I am using net banking also. Last month 27.07.2017 july you are deducting amt rs.236 with out instruction why you are deducting the amount. Other transaction your sending sms but this transaction you did't send the sms and we did't apply any standing instruction then why you are deducting. Salary credited account 0 balance maintained but we got the sms insufficient balance. Kindly clear my doubt and reimbursement the amount. Here after please don't cut the amount. Kindly do the needful and oblige.

Note: i enclosing the statement

Thanking you,

K. Malarvizhi
Tiruvannamalai.

Narration cheque/ref. No. Value date withdrawal deposit closing balance
10 aug 2017 neft dr-sbin0000938-kalaiarasu k-netbank, mum-n[protected] n[protected] 10 aug 2017 15, 500.00 4, 276.12
09 aug 2017 salary maharishi vidya mandir 34157 09 aug 2017 16, 888.00 19, 776.12
04 aug 2017 idea prepaid-hdfc[protected]billpay onlinepayment-[protected] [protected] 04 aug 2017 58.00 2, 888.12
03 aug 2017 apy2268987_082017_[protected]_installme 03 aug 2017 165.00 2, 946.12
03 aug 2017 neft chgs incl gst 130717-mir[protected] mir[protected] 03 aug 2017 5.90 3, 111.12
30 jul 2017 pos 532676xxxxxx2763 grt jewellers in pos debit 006266 30 jul 2017 1, 500.00 3, 117.02
27 jul 2017 pos 532676xxxxxx2763 grt jewellers in pos debit 006049 27 jul 2017 1, 500.00 4, 617.02
27 jul 2017 si fail due to insuff bal 010717-mir[protected] mir[protected] 27 jul 2017 236.00 6, 117.02
24 jul 2017 idea prepaid-hdfc[protected]billpay onlinepayment-[protected] [protected] 24 jul 2017 81.00 6, 353.02
22 jul 2017 neft chgs incl gst 300617-mir[protected] mir[protected] 22 jul 2017 5.90 6, 434.02
19 jul 2017 idea prepaid-hdfc[protected]billpay onlinepayment-[protected] [protected] 19 jul 2017 58.00 6, 439.92
13 jul 2017 neft dr-sbin0000938-kalaiarasu k-netbank, mum-n[protected] n[protected] 13 jul 2017 15, 500.00 6, 497.92
11 jul 2017 salary maharishi vidya mandir 199015 11 jul 2017 15, 886.00 21, 997.92
03 jul 2017 apy2268987_072017_[protected]_installme 02 jul 2017 165.00 6, 111.92
01 jul 2017 credit interest capitalised 30 jun 2017 160.00 6, 276.92
30 jun 2017 idea prepaid-hdfc[protected]billpay onlinepayment-[protected] [protected] 30 jun 2017 90.00 6, 116.92
30 jun 2017 neft dr-sbin0000938-kalaiarasu k-netbank, mum-n[protected] n[protected] 30 jun 2017 13, 500.00 6, 206.92
28 jun 2017 pos 532676xxxxxx2763 g r thangamaliga pos debit [protected] 28 jun 2017 5, 220.00 19, 706.92
28 jun 2017 pos 532676xxxxxx2763 g r thangamaliga pos debit [protected] 28 jun 2017 2, 000.00 24, 926.92
22 jun 2017 idea prepaid-hdfc[protected]billpay onlinepayment-[protected] [protected] 22 jun 2017 39.00 26, 92

I want to close my hdfc bank account because this is only open for salary purpose by platina heart hospital dhantoli nagpur and i am leave the job and rezain that's way no need of this account.
So plz close my account
Ac. No. [protected]
Take action immagetly.
I am very upset because without any information u will deducted the non maintainnance charges
Plz close my account
I don't want to continue my hdfc account

My name is vishnu and my account no is [protected]. On 16 august 2017 i got the message from the hdfc that they have charged rs. 270 for non maintenance in june 17. But i am totally unsatisfied why they charged. I had sufficient balance in my account. Why they charged. If they are not ready to refund my balance as soon as possible, otherwise i will close my account.

Hi

I'm prabhu anand n
Credit card number : [protected]

This is to inform you that april month my card expired i have given three times application for change of address but no response,
Reason is signature mismatch so i have submitted mismatch declaration and mobile number change and it also third time again same issue what should i do now please let me know asap.

As i paying credit card bill regularly why this happens

Hi

I was applied for credit card last month. All the verification has been done like on call and physical verification.
Credit card status is showing in progress from more than 12 days.
Please help me out and i stucked even i call to bank but no respond
Credit card application number:- [protected]n4
My mobile number:- [protected]

Please solve my issue asap.

Waiting for your positive response.

Thanks

Dear sir,

It just inform you that as stated in my email, there is a pure miss selling has been done of credit card hence i have cancelled my credit card as soon as i have received it. Now after three months of time frame (April, may, june) you are asking me to pay the member ship amount of the card which not used by me a single time.

We have taken up for appropriate review and would like to inform you that your earlier card was blocked on 20.03.2017 and new credit card bearing 5523 xxxx xxxx 0087 was generated in lieu of earlier. The same is hold for reissue till date. Hence, as per card feature membership fee of rs. 1, 000.00 along with gst of rs.180.00 billed in july 2017 statement

Further, as depicted in the email the new credit card was generated and is hold for reissue? So do you have call me single time and asked me that whether you want to card or not. You cannot dictate your terms and conditions on consumer like this.

The most funny part of your email, the card was blocked on 20th march 2017. For which the statement was generated in july and you are sending me an email on 13th august? Why you not tried to contact me on my phone or through correspondence during all this period.

From my side i have clearly told the your customer card that i not interested in any of hdfc cards as your sales executive says different things which is not the case with your cards. Infact all the terms and condition is not clearly mentioned before taking the card itself.

Hence request you see this issue with your banking staff/mangers instead of bugging the honest tax paying citizens like me.

Regards
Zoeb lakdawala

I have a made fund transfer of rs 1000from payzapp app to my credit card on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me.

Hi,
I am a hdfc bank credit card holder. The bank has auto debited rs 1299 from my credit card number ending with 360886XXXX4492 without my authorization on date:16/08/2017.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Registered mobile : [protected]

Regards,

Jongte

Hello respected sir/ madam,

This is regarding the credit card payment which is due from my side.
My total outstanding amount to hdfc is around rs 54000/- or so. I am holding hdfc platinum card since more than 3 years and since before that i was having the card which they upgraded to platinum. I am very old customer of hdfc.
Recently i lost my job since month of june 2017, and since than i am some how managing to deposit / pay minimum amount due to credit card of hdfc, however this month (August 2017) i am feeling the heat as i am not in position to gather the amount to run my house expenses and also some of the loan emi. As i was expecting some support from my near friend who assured to deposit some cash flow to run my show atleast this month.
Today at 4:07 pm - on 16th august 2017 i received a call from so called hdfc credit card department - & the number reflected on my cell phone was[protected], the executive name was pankaj suryavanshi - and he started the conversation saying my min bill outstanding towards my hdfc credit card is due immediately - i tried to explain that as my savings account is nil balance - i can only able to make the payment by next week as i am expecting some funds - while doing so - he told me to deposit atleast min of rs. 2000/- if not rs 5, 000- immediately - upon which i told him that as i do not have balance in account i am not in position to deposit even that cash. Later pankaj suryavanshi reacted & he used the language in between and i could make out that it was the indirect threat - pankaj suryvanshi clearly used the words - "now you start thinking about your total outstanding amount".
On using this words i lost my tamper & ask him to check my previous records of more than 3 years - i never delay payments to anyone and even i ensure i should be able to pay minimum dues of credit cards - but as this time my condition is really bad the funds are not there in account - still i told him that i will try to arrange some funds soon as possible.
But the arguments got heated up & he was almost rude in talking, as if he does not have sense to talk. I do agree that it is my full responsibility to return the cash value i transacted. Further he informed me that this will reflect and reduce the limit on the credit card - upon which i clearly told him you may please go ahead with the same & do the needful.
I felt that pankaj suryavanshi purposely tried to make me loose my tamper by such behavior.
Sir / madam, i want to inform you that since 2 months i am job less and trying to work as free lancer and gather some cash to run my house expenses and other expenses. Same time i am in process of arranging funds from friends.
I request you to please take action against pankaj suryavanshi - i do not know whether this kind of exchange of words are really allowed to do with customers!!!
This is really shocking for me as for the very first time i got this kind of reaction / call from hdfc bank credit card dept. The office from where he called me was from kanjur marg.
I look forward for your intervention in said matter and hope to receive justice. As there is no personal revenge towards pankaj suryavanshi but really offended with his words used which was "threat" to me.

Thanking you.
Ashish damania

My comlaint id is mumc[protected] my hdfc account no [protected] money is debit 6 august 2017 but is not refund customer care says sir apka pesa apko 72 hour me apke account me ajayega but avi tak nahi aya sir mene bhim app se pese transfer kiye the apne account me jo galti se kisi or k account me send ho gaye to mene apne hdfc customers care par comlaint k to customers care bole k apke pese 72 hour me ajayge par avi tak nhi aye

From last 6 months. Every 2 month.. Branch. Dedacte amount. From. Acounts.
5 time. I singed paper. But no results. Every time bank person. I had mailed. This month will return amounts... I am not understand.. What is resin.. This bank or what... When people come open new account. Sir this service that. Service... Now is zero hdfc infrnt of. Me.

Plz return my amount.
I want close all my account.
Plz i don't have lots of money for hdfc bank. Thanks farook roadies

Hdfc life ke dwara jankari de gayi ki aap jab insurance karenge toh aapko loan diya jayega jitne

Par ab hdfc life mein mera insurance to ho gaya bond paper mujhe mil gaya hai uske baad mujhe kisi prakar ki lone nahi diya gaya mujhse sampark karne par aaj din gaye kal denge aisa kar ke unhone 3 month ghumate rahe ab unaka mobile inumber band hai jisme
Ek neha sharma
Shailendra

I was reminded just a day prior to the due date against the agent's promise of 15 days for maintaining sufficient balance. At i was not reminded at least prior to a week as done in your another policy no. 17784174. For this i was reminded on[protected] for the due date of 3-8-17. This is the second policy in the same month consistiting of more than one lakh of premium for both of them. Unless i was given sufficient time of at least a week i may not be able to pool up the funds.

Dear sir/madam

I visited hdfc bank khanauri (Punjab) branch for opening saving bank account.

I live at khanauri on rent and my permanent address is in bihar.

I am informed that my welcome kit, cheque book and debit card will be delivered to my permanent address but i want to these things should be delivered to my temporary address where i have been living here for last seven years.
Please let these things deliver to my temporary address.

With regards
Md aarif

Contact no. [protected]

On 1st of aug i've made a transaction from amazon.in worth rs 6840. On the same day i had cancelled my order and got a confirmation mail as well as transaction id refund mail from amazon.in
Now on 12th aug when my statement generates i saw the same transaction on my card as active. I contacted the hdfc bank regarding the same. But they said no such such refund received from amazon. Then i called amazon people they said that refund is done.
Now i'm calling both amazon and hdfc people daily for the money and no reply from both side.
T

Dear sir/madam,
Regarding as per complain, i receive 01 contact mr. Bhosale mo. No. [protected] he told me your account bal. Amount we do not refund, we hold there up to 28th august 2017 and we transfer the total amount in to credit card.
I told him, i am your regular customer and also i paid the minimum due amount so how can you collect my hole amount from my account.
He told me you paid your minimum amount delayed 01 day, so its hdfc standard process to recover amount.
My complain is how can hdfc recover the amount from account holder if delayed only 01 day.

I humble request to customer compliance manager kindly refund my hole amount to my account.

Regards,
Imrankhan
[protected]