| Address: West Tripura, Tripura, 799001 |
Hi,
I am writing to submit a complaint regarding my snap deal platanium credit card.
Since day beofore yesterday i am receiving calls from hdfc personnel in the conversation this guy says that rs. 11000 will be deducted from your account. When i asked why, she said that there are benefits of this such as card securities, insurance, registration etc.& it's mandatory, if you not paid then automatically debited from your credit card., and it is your last day for submit.
When i refuse to take the offer he said that you will have to pay the amount.
Here are some details of calls i received-
1.[protected]
2.[protected]
3.[protected]
4.[protected]
I have tried calling grievance redressel, nodel officers but no one is responding or being able to reach anyone through the phone.
I am not interesting this type of business.
Kindly resolve my issue.
Sep 20, 2017
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2017
HDFC Bank Customer Care's response Dear Customer,
I request you to share your complete concern, card, caller details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.
-Anay
HDFC Bank Customer Assistance