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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 78

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K
Kalaiyarasan Palanisamy
from Pallipalayam Agraharam, Tamil Nadu
Oct 6, 2022
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Hi sir/Mam i have booked a a bus ticket through SETC app in 13-sep-22, the amount of Rs.1350, the amount has been debited from account, but the ticket is not booked, i have contacted setc customer care they said to me payment failure, have visited nearest branch they said to me contact customer care, when i contacted customer care they said to visit nearest branch, it more than 15 days still it is not refunded, i have attached proof of my transaction
HDFC Bank customer support has been notified about the posted complaint.
Oct 06, 2022
Updated by Kalaiyarasan Palanisamy
i have attached the proof of setc customer care details it is transaction failure

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    P
    pam123@
    from Kolkata, West Bengal
    Oct 6, 2022
    Resolved
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    Address: Kolkata

    HDFC Bank has held some amount for credit card payment and some amount for service charge. I have cleared the amount but still showing the amount is on hold. Please clear the hold amount,
    Nov 5, 2022
    Complaint marked as Resolved 
    Within 24 houres It is solved. Thank You :-)
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      rupaljain07
      Oct 6, 2022
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      Hi,

      I have been trying to make a payment through HDFC Net Banking on flipkart but all I am getting is error:

      "we regret to inform you that we could not complete your transaction. For more info, please contact your nearest bank branch or use phone banking services."

      I need to make an urgent payment and this is where I am struck. Kindly look into this matter.

      Thanks,
      Rupal Jain
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        runeetg
        from Gokak, Karnataka
        Oct 6, 2022
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        Address: Gokak

        There is a loan amount linked to my credit card and due to which the credit limit has been consumed. Please clarify the details and do the necessary to get this resolved.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sayooj Mohan
          Oct 6, 2022
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          Dear Team,

          I would like to inform you that my bank account has been charged with many AMB charges for not maintaining minimum balance. I apologise for it and requesting you to kindly reverse the AMB charges make my account balance as zero as soon as possible so that I can maintain my minimum balance soon. Please help me asap.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            S_I_M_U
            from Surat, Gujarat
            Oct 5, 2022
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            Hi, i can see this hold for my savings account. Please let me know when & how this will be released?
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            Service Manager
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              A
              Aman Nashine
              Oct 5, 2022
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              I had made a payment on flipkart with my credit card of amount ₹60019 on 30 September 2022.
              Later I've cancelled my order & flipkart is saying they have completed my refund. I have also received a message from HDFC bank that the transaction is reversed. But still amount is not credited to my account yet. Kindly please look into it & refund my amount as soon as possible.

              Message received from your end:
              Transaction Reversed!On HDFC Bank CREDIT Card xxxxxx Amt: Rs.60019 By FLIPKART[protected]M On[protected]:10:51:45
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Agyeya
                from Jamui, Bihar
                Oct 5, 2022
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                Address: Purani bazar jamui

                Hi i have account in hdfc bank on 3rd oct 2022 rs 590 and rs 531 is debited from my account in the name of ach debit return charge i really need this money so plz give my money back as soon as possible
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Myashg
                  Oct 4, 2022
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                  Application to release the amount deducted in the name of mirevenue
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
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                    B
                    Bibhan07
                    from Guwahati, Assam
                    Oct 4, 2022
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                    Address: HDFC BANK, MALIGAON BRANCH, GUWAHATI, ASSAM

                    ₹295 was debited from my HDFC ACCOUNT over stating the reason of INTER-BRN CASH CHG INCL GST. I dont understand why HDFC keeps deducting money from my account for silly reasons. Cant even keep the money for whatever reason in the account and they'll still find a stupid reason to deduct it.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      Dipankar Joarder
                      Oct 4, 2022
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                      My customer id is[protected]
                      I have a salary account..in every month there is some unknown auto debit hitting.. kindly provide the details of each SI/ECS mandate or cancel all.i went to the branch before and they did not help me as per my requirements.my registered mail id is [protected]@gmail.com
                      and PAN - BFZPJ6780H
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        RajdeepJosan
                        Oct 4, 2022
                        Resolved
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                        Resolved

                        We are having a current account with Following Details:

                        Smith and Ace Manufacuter & Supplier Pvt Ltd
                        Acct Number: [protected]
                        Branch: Phase 10, Mohali, Punjab

                        The directors in company got changed. We have completed all formalities to get the change done in Bank account also. We have submitted all documents required and as told by Mr Nirmal (working in Branch). But its almost more than 2 months, we are still waiting for the change to be done in bank so that we can use our account. Neither Mr Nirmal our calls nor he calls back. Every time we visit branch, he ask for new set of documents and keep it postponed.
                        We have high regards for your bank but we are really disappointed with staff and how they handle customer. Kindly look into the matter else i will close my account. We are also mailing same to Grievance cell of RBI
                        Nov 4, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 04, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Adithyaajay
                          Oct 4, 2022
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                          My UPI access has been blocked.Please unblock it.

                          It is mentioned it is blocked due to security reasons
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Y
                            Yashureet Singh
                            from Giddarbaha, Punjab
                            Oct 4, 2022
                            Resolved
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                            Resolved

                            Address: GTB Nagar, Street - 5 Gidderbaha

                            I am student i am having a savings account in hdfc bank. I started investing liquid funds on Phonepe. So i started two SIP’s of 100 and 150.
                            Last month on the date of SIP that is (3-9-22) & (4-9-22)
                            I was not having money in my account. And today one month later ACH charges are deducted from my account 3 times
                            1st - 531
                            2nd - 590
                            3rd- 588.
                            That sums up 1709
                            And my SIP’s was 100 and 150.
                            And even if you charge penality why it is deducted Three times. When there are only two SIP’s that have been declined due insufficent balance.

                            I have called customer care and they told me that this amount is deducted because of payment bounce.
                            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                            Please resolve my issue. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                            Please please help me resolve this and return my money.
                            Nov 4, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Y
                              Yogesharum
                              from Chennai, Tamil Nadu
                              Oct 4, 2022
                              Resolved
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                              Resolved

                              Not Received Welcome kit

                              I created my salary account by online. After that I had done my video kyc verification from bank. Account has activated on August 25th. But still I'm waiting for welcome kit. No information comes to me about my welcome kit. How long it's take to receive?. I'm waiting for morethan 40 days for that...
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                              M
                              Myashg
                              Oct 4, 2022
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                              Address: Sri Kalahari bank hdfc ,ANDHRA PRADESH

                              What power does the bank has to hide the transaction in the bank book statement which means how could I know where did my money gone
                              The bank had taken my money with out any information and at least it should state in the bank statement but it is not showing is it acceptable under consumers act ?
                              It is perhaps 4 th time my money has been taken by the bank no proper information and even hiding in the statement about their activity of taking my money
                              1300 + what about Lakhs o[censored]ninformed customers they can not know that their money had taken by the bank for ever since it they don't represent in the bank book statement
                              HDFC Bank customer support has been notified about the posted complaint.
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                                naresh5650
                                from Gohana, Haryana
                                Oct 4, 2022
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                                Address: ward no 5 ram nagar gohana, Sonipat, Haryana

                                I have a saving account with hdfc bank. I have using auto-pay option with bajaj finserv. But i have sufficient balance in emi date but credit card hold my account same date of emi my account balance is 12932 but credit card hold it is only show. so i have been charged ach debit return charges of rs (590rs 1 times 649rs 7 times 531rs 1 times) and total 5664 rs rs is deducted from my account and my total emi amount is 5381 now my balance is showing -328 rs on 04/10/2022.

                                I have called customer care and they told me that this amount is deducted because of payment bounce.

                                Hdfc bank has to return this money.

                                Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                Please please help me resolve this and return my money.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  arrowarnab
                                  Oct 4, 2022
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                                  Unnecessary debit return charges every month they charge me approx 2000 rupees and the statements shows only ACH Debit return charges nothing specific reason even in this month there is no bounce but they charge me 2 times. Kindly return my 530 rupees and 590 rupees back because in this month I know there are no bounce previous months I don't understand so kindly show the bounce reason.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Deepu1326
                                    from Chennai, Tamil Nadu
                                    Oct 3, 2022
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                                    Hi Team,
                                    This is Manideep Account No - [[protected]].Money has been debiting from my bank account to ACH D-Resilient Innovation. I didnot transfered any amount to this Innovation. But money has been debited on
                                    to ACH debit return charges. And bank was putting the amount on hold(MiREVENUE HOLD THROUGH GEFU.)while I have gone through statement, there it is showing as money has been debiting to Resilient Innovation and same time credited back to my account. But when it was credited from Innovation it was not relflecting in my bank balance. bank balance is remains same ZERO balance. As Iam an employee in a company, this is my Salary Account. Iam trying to connect with local netbanking team, but Iam unable to connect with them.So please take it as a complaint and stop this transactions and return my money back to my account.Thank you
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Babloo2107
                                      Oct 3, 2022
                                      Resolved
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                                      Resolved

                                      Address: Kendriya Vidyalaya ITBP Seemadwar

                                      I was paid my brother fee for kendriy vidyalay through Gpay app from billdesk Rs 2400 but KVS account history not show to paid, please help me to refund my payment
                                      Nov 4, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
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