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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 78

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M
Manakshrag
Sep 15, 2022
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I would like to inform you that I am getting too many calls in a day on daily basis from HDFC Bank for personal loans where I have been telling the them that I do not need any loan, Inspite of informing them I still keep getting calls regularly. Hope you people understand and stop calling / disturbing/ irritating me from now onwards. I do not want any loan.

Kindly remove my number +91-[[protected]) from your database. Hoping that I do not to get any call from HDFC Bank for personal loan.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2022
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Oct 05, 2022
Updated by Manakshrag
Hi, Please find the reference No: 12887486.

The number on which the call was received----[protected]
▪️ Date and Time of the call--05/10/2022 and 11:17AM
▪️ Caller’s Number / Number from which the call was received---[protected]
▪️ A product which was marketed during the call--Personal Loan
Oct 31, 2022
Updated by Manakshrag
Hi HDFC Bank,

Inspite of insisting HDFC Bank not to trouble me for personal loan I am still getting the calls. I am once again requesting you not to call and Harass me for any personal loan. I am sharing you the details below from the number I received the call.

Hope you will understand and stop calling me in future.

The number on which the call was received----[protected]
▪️ Date and Time of the call--31/10/2022 at 02:37PM
▪️ Caller’s Number / Number from which the call was received---[protected]
▪️ A product which was marketed during the call--Personal Loan
I have the same experience. This is nuisance. The same person will call you every few days and different callers repeat it. One of the caller mentioned they are HDFC business partners. Does it mean they get information from HDFC about customer contacts? I asked but she declined to provide update where they get the contact numbers from. If the bank is sharing the contacts, this is very unprofessional. I don't have this issue with Standard Chartered or ICICI bank and I am now minimizing use of HDFC bank account. Apparently, one keeps some FDs or balance with the bank and based on it one gets these calls. So address the root cause itself. Don't keep balance and FDs. Use it only for netbanking - this is the approach I have chosen.
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    Sakshi0565
    from Raipur, Chhattisgarh
    Sep 15, 2022
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    Bank as made my account balance negative to -16000 and same is not be mentioned in my statement. the reason behind it. Also I have some funds to be credited in my account which is less than the negative amount. I really need it to be cleared as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 19, 2022
    Updated by Sakshi0565
    Still no update. My account is still showing negative balance of -16600. Please help me with the same. I have an amount coming this week in my account and if my balance remains negative then I will get nothing. Please please help with the same.
    Sep 19, 2022
    Updated by Sakshi0565
    Hi check the attached screenshot

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      S
      smitaa royy
      Sep 15, 2022
      Resolved
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      Address: Sector 110 noida

      I have a salary account in hdfc bank. Few months ago 590rs was put on hold from my bank account. Don't know the reason why it was put on hold tried to contact bank for this but never got the reply. Now again 815 rs has been put on hold from my account and again don't know why it has been put in hold and now the tial hold amount reflecting is 1400. I don't know why it is being put on hold and never released the payment. Bank customer care never respond. Please look into the matter and get it resolved. Big help for me.

      I am now so sick and tired of this. Even though I have cleared all my loan emi and payment on time still bank is holding charges without knowing the reason.

      Account no [protected]
      Branch Noida sector 110
      IFSC HDFC0000930
      Sep 19, 2022
      Complaint marked as Resolved 
      After making the complaint these guys responded so quickly and resolved the same
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Arjun Gangwani
        Sep 14, 2022
        Resolved
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        Resolved

        Issue Relating to delay of Converting Account from Minor to Major

        Address: HDFC Branch- Dhamtari, Chhattisgarh

        I have asked an HDFC bank employee to convert my account from minor to Major and he said that it will done by evening but It has not been done so I went to HDFC Branch next day and ask the about it but he was saying that it will take more than 5 days but I need it within 2 days or within a day, they were very careless and providing very slow services.

        It's a humble request to the head of the HDFC to take actions as soon as...
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        tdppnr
        Sep 14, 2022
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        Hi,
        I hold HDFC bank savings account for 14 years. I recently applied for a personal loan. The personal loan department made it clear that I need to mandatorily buy HDFC Life Sanchay plus policy to avail the personal loan. They asked my credit card details before informing this. When I saw the charge of premium on my card I was shocked. I have to now surrender the policy within 15 days and pray god that your will refund the amount. Is this what HDFC encourages their employees to do?
        HDFC Bank customer support has been notified about the posted complaint.
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          Nikhil Bhondale
          Sep 14, 2022
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          Non- Maintenance charges

          I have salary account with HDFC bank which got converted into saving account on September 2018 when I left my job. After opening my salary account with HDFC bank through Hexaware technologies Nagpur, I had to settle back to my hometown due to my father's health issue. Since then I was not able to visit home branch where I have my account. I visited local branch (warora, district- chandrapur, Maharashtra) and called customer service in regards...
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          Devanand verma0
          from Delhi, Delhi
          Sep 14, 2022
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          My account in hdfc bank but Sep month to may 590+531 rs debit 2 time narration ach auto debit return charges why are you debit this charge my emi bounce but amount available in account and this really rubbish bank my situation very low this time and am not pay ach debit return charges without any action pls i request to refund this amount.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 18, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. Kindly DM your registered mobile number updated in the bank records to check and assist you further

          -Anay
          HDFC Bank Customer Assistance
          Sep 18, 2022
          Updated by Devanand verma0
          No, till now not
          Oct 06, 2022
          Updated by Devanand verma0
          Why are you asking register mobile number. Wherein already given number
          Oct 06, 2022
          Updated by Devanand verma0
          Anyway register mobile number [protected]
          Mobile number [protected]
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            R
            Rahul_rahi
            from Shamli, Uttar Pradesh
            Sep 14, 2022
            Resolved
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            Resolved

            Address: Shamli

            My customer ID is[protected]
            I applied with the help of one of representative on 7/09/2022.
            At the time of applying, I asked her to disclose any hidden charges and also, requested to give me best suitable deal. As I only wanted to pay least amount of interest. I was ready to pay maximum down payment.
            She also promised to waive off HP charge as well if I apply for loan before 10th September.

            Now, once the loan is sanctioned she withheld my login file as there was some discount pending related to bike purchase. Once that was confirmed on Monday I asked to provide me all the charges details and interest amount. Then I found out that she has not waived off HP charge and provided me with the deal where I ended up paying maximum possible interested amount.
            She was also not aware about the preclosure process for this loan. I had to take help from phone banking to get information about that.
            Her name is Aarti Tayal.
            I purchased this bike from Bajaj showroom Shamli and she is an HDFC agent there.
            I had very terrible experience of her and I do not want to further continue this loan.
            Also, I want HDFC Bank to take action against her for making false Promises.
            Awaiting a speedy resolution.

            Contact number - [protected]
            Call me if need any further information
            Sep 14, 2022
            Complaint marked as Resolved 
            They contacted and issue is resolved
            HDFC Bank customer support has been notified about the posted complaint.
            Sep 14, 2022
            Updated by Rahul_rahi
            She also took 1700 rs extra apart from all the charges.
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              Tison Varghese
              Sep 14, 2022
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              Dear Team,

              Today 16, 000 RS was debited from my account against international transaction Mark and service tax charges, request you to let me know the reason and against which transaction this charges were debited.
              HDFC Bank customer support has been notified about the posted complaint.
              Please let me know what details you will be requiring to check this out.
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                A
                Anupa@1214
                Sep 14, 2022
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                My money us kept on hold please remove the hold from my account so can iam able to use my account balance
                HDFC Bank customer support has been notified about the posted complaint.
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                  Anupa@1214
                  Sep 14, 2022
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                  The amount of rs 825 is been kept on hold and the amonut credited to my account has been debited automatically .please help me to out to remove the hold from my account
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Kharaiti
                    from chandigarh, Punjab
                    Sep 14, 2022
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                    Resolved

                    Address: HDFC Bank, Phase 10, Mohali Branch

                    Sir/Madam

                    My self Kharaiti Lal, i was informed by HDFC Bank, Phase 10, Mohali Branch employee Ms. Amandeep, Employee ID A55267 and her colleague about the Insta Loan of Rs. 5, 00, 000/-.

                    i was further informed that i have to pay a Monthly EMI of Rs. 13, 137/- including GST for the 4 years and no other taxes or GST amount on Monthly EMI has to be paid by me.

                    it is submitted that i have the phone recording of this conversation in which bank employee was informing me about Insta Loan of Rs, 5, 00, 000/- and i can provide the contact number of Ms. Amandeep & recording too

                    but now HDFC bank has charged me GST an amount of Rs. 772.20/- on my monthly EMI.

                    With this backdrop, it is requested you to do the needful action against HDFC bank and Bank Employee for providing wrong information.

                    Further, it is requested that HDFC bank may be directed to pay all the amount of GST on My monthly EMIs and other charges too

                    Thanks & Regards

                    Kharaiti Lal
                    Contact No [protected], [protected]
                    Email id [protected]@gmail.com
                    Sep 14, 2022
                    Complaint marked as Resolved 
                    When will you solve my complaint
                    HDFC Bank customer support has been notified about the posted complaint.
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                      VImportant
                      Sep 14, 2022
                      Resolved
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                      Resolved

                      A sum of rupees 590 getting deducted every year without any notice. And i want to know whether i will get refund if i close my HDFC account.
                      Sep 18, 2022
                      Complaint marked as Resolved 
                      My branch manager contacted me via mail and have refunded the amount as it was only one time charge for debit card and other services which i have already paid last year.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        H
                        himelbiswas
                        from Kolkata, West Bengal
                        Sep 14, 2022
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                        Account Blocked

                        Hello Team HDFC Bank,

                        On the 5th of August 2022, I received an SMS stating that my account has been restricted due to an undeliverable address after that I visited the branch and did a re-KYC and after that, my account got blocked and after a few days, I received the address change letter & took it to the bank and asked why is still my account blocked they said it will be solved but it didn't then they scanned the letter and...
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                        S
                        Suraj w creation
                        Sep 13, 2022
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                        Address: At post Hyderabad vanstlipuram auto nagar code 500070

                        Ach riturn debit charg 3 time cut 531rs plz rufund my money and cancel Ach Debit riturn charge
                        HDFC Bank customer support has been notified about the posted complaint.
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                          rupp
                          Sep 13, 2022
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                          Resolved

                          I am an NRI Customer of HDFC Bank. Not receiving any OTP SMS. Due to that, I cannot use any of the online/mobile banking services.
                          Oct 18, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 14, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            S
                            SharmaChirag
                            Sep 13, 2022
                            Apr 14, 2023
                            This thread was updated on Apr 14, 2023
                            Resolved
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                            Resolved

                            Account blocked due to undelivered welcome letter

                            I don't know how I am supposed to know about a welcome letter that has no tracking number and neither there is any communication for receiving it. I received a mail that the account is blocked due to undelivered welcome letter and for the last one week I am getting a reply from my home branch that the home verification is done and the account will be activated by the evening but no success so far...even today they told that the account is...
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                            bubai79
                            from Mumbai, Maharashtra
                            Sep 13, 2022
                            Resolved
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                            Resolved

                            I Piyal Majumdar and my account no 8s [protected]...last 2 month i going through a hard time. That why I unable to pay the emi as well as credit card dues...but i'm not able to understand the transaction detail. On 9th deposited 12850, but not a single emi deducted. Need the clear view.
                            Oct 18, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 14, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              M
                              Mohit bhatti
                              Sep 13, 2022
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                              Resolved

                              Actually I was not able to understand why still their is linked loan section in my hdfc netbanking app even after i paid the whole outstanding amount with 50days, does it gonna affect mt credit score or something like that? Or its gonna charge me something? Can you please let me know how i can get rid of the same
                              Oct 16, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 14, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                Vepachetla lakshmi devi
                                Sep 13, 2022
                                Resolved
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                                Resolved

                                I bought a tractor through HDFC loan. As a farmer and because of my inconsistency in income I failed to pay some EMIs. Due to this i handed over my tractor and they auctioned it. After auction they told me that they have recovered an amount of Rs.243000 and excess amount Rs.31183 will be credited to my account. This story happened on April2022 but till now they didn’t refund me. I approached bank so many times and they collected all documents so many times. Till now no use.
                                +1 photos
                                Oct 16, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 13, 2022
                                Updated by Vepachetla lakshmi devi
                                Totally fake site. Finally they are asking my personal info
                                Verified Support
                                Sep 14, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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