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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 78

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M
Myashg
Oct 4, 2022
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Application to release the amount deducted in the name of mirevenue
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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    Bibhan07
    from Guwahati, Assam
    Oct 4, 2022
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    Address: HDFC BANK, MALIGAON BRANCH, GUWAHATI, ASSAM

    ₹295 was debited from my HDFC ACCOUNT over stating the reason of INTER-BRN CASH CHG INCL GST. I dont understand why HDFC keeps deducting money from my account for silly reasons. Cant even keep the money for whatever reason in the account and they'll still find a stupid reason to deduct it.
    HDFC Bank customer support has been notified about the posted complaint.
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      Dipankar Joarder
      Oct 4, 2022
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      My customer id is[protected]
      I have a salary account..in every month there is some unknown auto debit hitting.. kindly provide the details of each SI/ECS mandate or cancel all.i went to the branch before and they did not help me as per my requirements.my registered mail id is [protected]@gmail.com
      and PAN - BFZPJ6780H
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        RajdeepJosan
        Oct 4, 2022
        Resolved
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        Resolved

        We are having a current account with Following Details:

        Smith and Ace Manufacuter & Supplier Pvt Ltd
        Acct Number: [protected]
        Branch: Phase 10, Mohali, Punjab

        The directors in company got changed. We have completed all formalities to get the change done in Bank account also. We have submitted all documents required and as told by Mr Nirmal (working in Branch). But its almost more than 2 months, we are still waiting for the change to be done in bank so that we can use our account. Neither Mr Nirmal our calls nor he calls back. Every time we visit branch, he ask for new set of documents and keep it postponed.
        We have high regards for your bank but we are really disappointed with staff and how they handle customer. Kindly look into the matter else i will close my account. We are also mailing same to Grievance cell of RBI
        Nov 4, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          Adithyaajay
          Oct 4, 2022
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          My UPI access has been blocked.Please unblock it.

          It is mentioned it is blocked due to security reasons
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            Y
            Yashureet Singh
            from Giddarbaha, Punjab
            Oct 4, 2022
            Resolved
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            Resolved

            Address: GTB Nagar, Street - 5 Gidderbaha

            I am student i am having a savings account in hdfc bank. I started investing liquid funds on Phonepe. So i started two SIP’s of 100 and 150.
            Last month on the date of SIP that is (3-9-22) & (4-9-22)
            I was not having money in my account. And today one month later ACH charges are deducted from my account 3 times
            1st - 531
            2nd - 590
            3rd- 588.
            That sums up 1709
            And my SIP’s was 100 and 150.
            And even if you charge penality why it is deducted Three times. When there are only two SIP’s that have been declined due insufficent balance.

            I have called customer care and they told me that this amount is deducted because of payment bounce.
            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

            Please resolve my issue. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

            Please please help me resolve this and return my money.
            Nov 4, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 04, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              Y
              Yogesharum
              from Chennai, Tamil Nadu
              Oct 4, 2022
              Resolved
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              Resolved

              Not Received Welcome kit

              I created my salary account by online. After that I had done my video kyc verification from bank. Account has activated on August 25th. But still I'm waiting for welcome kit. No information comes to me about my welcome kit. How long it's take to receive?. I'm waiting for morethan 40 days for that...
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              M
              Myashg
              Oct 4, 2022
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              Address: Sri Kalahari bank hdfc ,ANDHRA PRADESH

              What power does the bank has to hide the transaction in the bank book statement which means how could I know where did my money gone
              The bank had taken my money with out any information and at least it should state in the bank statement but it is not showing is it acceptable under consumers act ?
              It is perhaps 4 th time my money has been taken by the bank no proper information and even hiding in the statement about their activity of taking my money
              1300 + what about Lakhs o[censored]ninformed customers they can not know that their money had taken by the bank for ever since it they don't represent in the bank book statement
              HDFC Bank customer support has been notified about the posted complaint.
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                naresh5650
                from Gohana, Haryana
                Oct 4, 2022
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                Address: ward no 5 ram nagar gohana, Sonipat, Haryana

                I have a saving account with hdfc bank. I have using auto-pay option with bajaj finserv. But i have sufficient balance in emi date but credit card hold my account same date of emi my account balance is 12932 but credit card hold it is only show. so i have been charged ach debit return charges of rs (590rs 1 times 649rs 7 times 531rs 1 times) and total 5664 rs rs is deducted from my account and my total emi amount is 5381 now my balance is showing -328 rs on 04/10/2022.

                I have called customer care and they told me that this amount is deducted because of payment bounce.

                Hdfc bank has to return this money.

                Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                Please please help me resolve this and return my money.
                HDFC Bank customer support has been notified about the posted complaint.
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                  arrowarnab
                  Oct 4, 2022
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                  Unnecessary debit return charges every month they charge me approx 2000 rupees and the statements shows only ACH Debit return charges nothing specific reason even in this month there is no bounce but they charge me 2 times. Kindly return my 530 rupees and 590 rupees back because in this month I know there are no bounce previous months I don't understand so kindly show the bounce reason.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    Deepu1326
                    from Chennai, Tamil Nadu
                    Oct 3, 2022
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                    Hi Team,
                    This is Manideep Account No - [[protected]].Money has been debiting from my bank account to ACH D-Resilient Innovation. I didnot transfered any amount to this Innovation. But money has been debited on
                    to ACH debit return charges. And bank was putting the amount on hold(MiREVENUE HOLD THROUGH GEFU.)while I have gone through statement, there it is showing as money has been debiting to Resilient Innovation and same time credited back to my account. But when it was credited from Innovation it was not relflecting in my bank balance. bank balance is remains same ZERO balance. As Iam an employee in a company, this is my Salary Account. Iam trying to connect with local netbanking team, but Iam unable to connect with them.So please take it as a complaint and stop this transactions and return my money back to my account.Thank you
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Babloo2107
                      Oct 3, 2022
                      Resolved
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                      Resolved

                      Address: Kendriya Vidyalaya ITBP Seemadwar

                      I was paid my brother fee for kendriy vidyalay through Gpay app from billdesk Rs 2400 but KVS account history not show to paid, please help me to refund my payment
                      Nov 4, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 04, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        N
                        Nagendra kumara
                        from MYSORE, Karnataka
                        Oct 3, 2022
                        Resolved
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                        Resolved

                        Address: Nanjangud

                        Dear sir&medam monthly 2 or time dedect please resolve
                        Nov 4, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 04, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          Babloo2107
                          Oct 3, 2022
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                          Address: Kendriya Vidyalaya ITBP Seemadwar

                          I was paid my brother fee for kendriy vidyalay through Gpay app from billdesk Rs 2400 but KVS account history not show to paid, please help me to refund my payment.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Oct 03, 2022
                          Updated by Babloo2107
                          Please slove my problem as soon as possible
                          Oct 03, 2022
                          Updated by Babloo2107
                          Any action not taken please take action fast
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                            Nagendra kumara
                            from MYSORE, Karnataka
                            Oct 3, 2022
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                            Address: 16 th cross vinayaka complex nanjangud

                            Dear sir &medam please stop auto debit charges monthly 2 times dedicated please salvo the problem
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Fazy
                              from Aligarh, Uttar Pradesh
                              Oct 2, 2022
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                              Address: Ramghat road Aligarh

                              My salary account in hdfc bank but March month to may 532 rs debit 3 time narration ach auto debit return charges why are you debit this charge my emi bounce and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                niketan
                                from Salem, Tamil Nadu
                                Oct 2, 2022
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                                1. My credit card is showing a charge: OFFUS EMI, PRIN NB:06, [protected] for 3, 291.56. There is another charge for 41.14

                                14/09/2022 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980914001494726) 3, 291.56
                                14/09/2022 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980914001494734) 41.14

                                What is this charge? I want this to be reversed.

                                How can such deceptive practice be carried out? I want these charges reversed.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Aas143
                                  Oct 1, 2022
                                  Resolved
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                                  Resolved

                                  Address: Vibhuti khand Gomti Nagar Lucknow

                                  My account has been debited Rs7014 for "AMB CHRG INCL ST & CESS" for AUG2021 & OCT2022 without any prior intimation or alert.

                                  I have never been communicated via Email or SMS for any such charges they introduced.

                                  If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

                                  This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.
                                  Oct 14, 2022
                                  Complaint marked as Resolved 
                                  AMB charge refund thanks for quick response
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Shiju k v
                                    from Kochi, Kerala
                                    Oct 1, 2022
                                    Resolved
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                                    Resolved

                                    HDFC not sharing credit utilization and available credit information with credit information bureaus (eg- CIBIL) and affecting the credit score
                                    Nov 4, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 02, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      sarath krishna k
                                      Oct 1, 2022
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                                      Resolved

                                      Refund from irctc not credited untill now

                                      Refund for my cancellation was sent by irctc transaction id :-[protected] I didn't receive it in my bank account BANK RFND TXN ID:-rfnd_KGyn1Q4BzbaWgw. It's been 20 days already. It was supposed to be credited by 7 days....
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