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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 76

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E
Ezhilarasan A
from Bengaluru, Karnataka
Sep 11, 2023
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Address: Hoodi & Mahadevapura Bangalore

Dear HDFC Team, ..

This Mail is regarding my Worst experience from HDFC Team from Respective HOODI & MAHADEVAPURA Bangalore Branch Team & Their Careless Behaviour towards customer assistance

Note:
Where i was using SBI Credit Service & I was Happy with that, Where i wasnt felt any Service / assistance related issue from the SBI Team

A few Weeks back i received a Call from your HDFC Telecaller - For an HDFC Credit card
Where they regularly called me until i agreed for Credit Card
Finally i received the Credit Card

Here Comes the Challenge for me
Where i am a Customer Relationship Service Manager in a Reputed Company - I know how to Treat the Customer, If they Visit my Company Premises
Where are here in your Both Branch's in Bangalore (Hoodi & Mahadevapura) -They think they are the LANDLORD & Instead of Appointing Customer Support person, you people appointed GUNDAS who behaves like a Loan Collection Agent, First Train your Team on How to Assist the Customer needs & how to speak to Customer

Here i am really Expressing my Dissatisfaction towards the Service & Behaviour of your Staffs

When i Visited Hoodi Branch - They are Telling - They Dont do Credit Card Service *& assistance
They said to Visit Mahadevapura Branch

Today 11th Sep 2023 - MySelf & My Friend Visited Mahadevapura Branch - Where i meet a Person who he is Thinking he is the BOSS of HDFC Bank
His Way of Sitting in front of Customer
His Way of Conveying is Communication
No Proper Information from him
No Proper Assistance from him
When i asked about his NAME - He not even responding
Finally he is telling us to visit Richmond Road Branch

& When i said, i will raise a Complaint to HDFC Team, Your Customer Support person casually saying pls go a HEAD, Is this GOVERNMENT BANK or PVT BANK

When i checked for Branch Manager - They are Saying in this Branch NO MANAGER (But i saw a Lady Manager sitting in a Cabin) where Security stating, Manager went out

I need My Issue to be Resolved, I cannot keep on be Roaming to Here & Their (Branch's & DON'T TREAT CUSTOMERS LIKE A STRAY DOG)

My Credit Card Details :
Card Number : [protected]
Arun DS
Contact Details : [protected]

If you not providing proper support why you people Promoting HDFC Credit to Customer's

I need an Immediate Response & Action against these Irresponsible Staffs

Thanks & Regards
Arun DS
[protected]
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We sincerely regret the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to your email by September 16, 2023. Request your co-operation and patience in the interim. Your association is greatly valued by the bank, and we'll spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Ajay, Service Manager
HDFC Bank Customer Assistance
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    A
    Anurag Thawait
    from Raigarh, Chhattisgarh
    Sep 10, 2023
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    Address: Chhattisgarh
    Website: [email protected]

    Pls remove my pan BKEPT4744H as I have resigned from HDFC Life insurance company
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Samir Kumàr
      from Dhanbad, Jharkhand
      Sep 10, 2023
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      Sir/ma'am
      my name is samir kumari worked in hdfc bank sli department, i have resigned on 25th feb 2023 i followed proper notice period even i got my fnf but still i didn't get my reliving letter please help me to provide as soon as possible, i am so grateful for this.

      Emp id :off504522
      Email :samirsen.sam.[protected]@gmail.com
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        A
        A_Suthar
        from MEHSANA, Gujarat
        Sep 9, 2023
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        Hi there,

        I received a SMS today and i don't know what it is talking about.

        "Dear customer mandate reference no: hdfd[protected] issued to AXIS BANK with value of rs. 29000 and frequency MNTH is received today for processing."

        God knows what the msg is about.

        What is mandate reference number?
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          shashi12342
          Sep 9, 2023
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          Address: Lucknow

          Dear Sir,
          I was ex employee of HBL Global
          I need reliving letter.
          Kindly send the relieving letter to my mail id
          [protected]@gmail.com

          Regards
          Shashi Kant Verma
          Emp-S47821
          Lucknow
          Mob-[protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            balajessn
            Sep 8, 2023
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            I never asked for EMI and its fraudulent !!

            Kindly check the below transactions and revert it back ASAP.

            Transactions:
            Sep 02 - Aggregator EMI OFFUS - 1844.00 cr
            Sep 03 - Processing Fee EMI OFFUS - 199.00 cr
            Sep 03 - GST - 17.91 cr
            Sep 03 - GST - 17.91 cr

            Account : 74800920
            Card : XXXX1202
            Mail : [protected]@gmail.com/[protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Please write to us at PriorityRedressal.[protected]@hdfcbank.com from your registered email ID for us to assist you further.

            -Vinay, Service Manager
            HDFC Bank Customer Assistance
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              V
              Vava Vava
              Sep 7, 2023
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              Address: HDFC0000464BIN Tower, MC Rd, Govt Hospital Junction Chengannur Alappuzha - 689121

              Hdfc ne one time 4 month ka amb charges deduct kiya... costemer care me call karke bat bataya lekin hdfc ne jo emound duduct kiya who dene keliye nahi bat kare dosto care ful HDFC
              one time 1500 cut kiya amb charges lekin HDFC Costemer care reversel keliye requst nahi dalna ka koshish nahi kare or 1500 dene keliye koshish nahi karte isse ishue sab ka sat kiya hoga... sab HDFC me paisa mat fasavo bar bar deduct kaete... HDFC bad sirvice costemer care help desk And HDFC bank branch valone rreversl nahi diya amb charges sab kyal rakhna HDFC. HDFC bad expeeince
              HDFC0000464
              BIN Tower, MC Rd, Govt Hospital Junction
              Chengannur
              Alappuzha - 689121
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                H
                helo helo
                Sep 7, 2023
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                Address: ChenganurHDFC0000464BIN Tower, MC Rd, Govt Hospital Junction Chengannur Alappuzha - 689121

                Hdfc ne one time 4 month ka amb charges deduct kiya... costemer care me call karke bat bataya lekin hdfc ne jo emound duduct kiya who dene keliye nahi bat kare dosto care ful HDFC
                one time 1500 cut kiya amb charges lekin HDFC Costemer care reversel keliye requst nahi dalna ka koshish nahi kare or 1500 dene keliye koshish nahi karte isse ishue sab ka sat kiya hoga... sab HDFC me paisa mat fasavo bar bar deduct kaete... HDFC bad sirvice costemer care help desk And HDFC bank branch valone rreversl nahi diya amb charges sab kyal rakhna HDFC. HDFC bad expeeince

                Chenganur
                HDFC0000464
                BIN Tower, MC Rd, Govt Hospital Junction
                Chengannur
                Alappuzha - 689121
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay, Service Manager
                HDFC Bank Customer Assistance
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                  M
                  Misled by HDFClife
                  Sep 7, 2023
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                  Address: Mumbai, India

                  I would like to bring to your attention that I have strong evidence of fraudulent and incomplete information of Form 60 and other initial documents of my wife's account with HDFC Life. Attached are the documents and email communication. The account was opened in 2016 when my wife was residing in Canada. She never visited India in 2016. She last visited India in 2007. Yet all information was as if her location of signing was in Mumbai. Plus as a non resident, HDFC Life claimed that she was a resident of India. Form 60 to my knowledge as per law is a requirement to be only filled and signed and dated by the potential policy holder prior to acceptance by HDFC Life. This was not the case with HDFC Life.
                  To my knowledge HDFC Life was using fraudulent Life insurance account in the BSE stock exchange.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    Narendra Likhare
                    from Ahmedabad, Gujarat
                    Sep 6, 2023
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                    Address: Ahmedabad

                    Money deducted as narrated INTER-BRN CASH CHG INCL GST 250723 MIR
                    REF NO.-MIR[protected]
                    Ref no.- MIR[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay, Service Manager
                    HDFC Bank Customer Assistance
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                      P
                      Pryty
                      from Mumbai, Maharashtra
                      Sep 6, 2023
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                      I saw OFFUS EMI in my statement whereas I have not done any transaction on that day.

                      19/08/2023 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980819010417388) 199.00
                      19/08/2023 IGST-VPS[protected]RATE 18.0 -27 (Ref# 09999999980819010417388) 35.82
                      22/08/2023 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980822010817391) 6, 960.09
                      22/08/2023 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980822010817409) 430.89
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        M
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                        I am trying to login hdfc food plus. https://hdfcbankprepaid.hdfcbank.com/hdfcportal/index
                        I don't have user id nor password.
                        If I try using forgot user id, it is saying, user id is not set for this card and use card number.
                        If I try using forgot password, it is asking for user id and not accepting card number as user id.
                        Please help logging into food plus card login.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          A
                          Aparna ammu
                          Sep 5, 2023
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                          Address: Valluvar salai, ramapuram

                          I had to change address for the credit card delivery, It was just 3 or 4 hours process in all the bank accounts i had, i thought it will be the same here with hdfc and i changed. I had no clue that we need to have aadhar or passport matching for changing address in bank account. It got locked after i tried changing address. Upon knowing this issue, i reverted back my bank account to old address which was present in my aadhar. ITs been 20 days since i changed this, yet i am unable to do fund transfer, I have salary in my account, but unable to withdraw it, i have so many medical expenses., no one is able to explain clearly in the branch. Everyone says everything is fine. But i keep getting this. - Sorry! We have temporarily restricted this transaction. Please note that if you are able to withdraw/add money to your A/c. successfully, then the restriction is on the Beneficiary A/c. to receive money. Else, the restriction is on your A/c., and therefore, kindly contact your nearest branch to regularise your A/c.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            molityagi
                            Sep 4, 2023
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                            I've a term insurance with HDFC life. As per my illustration, 2nd year onwards my monthly premium is 2643/- including GST.
                            But now company is saying that there is a printing mistake in illustartion and your monthly premium should be 3119/- including GST.

                            I've accepted the policy on details( i.e. premium and sum insured) which are mentioned in illustration but now HDFC life isn't considering my illustration.

                            Policy Number: 23696587

                            Please let me know if you require any further information.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sachin0802
                              from Noida, Uttar Pradesh
                              Sep 4, 2023
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                              Address: KD 1 901 Jaypee Klassic Shaurya Jaypee Wish Town Sector 134 Noida 201305

                              Hi EPFO Team,

                              Subject: Pf Ammount of employer Sachin Shukla not transfer after relieving from Bank.

                              I have written so many mail to transfer the PF amount into my EPF account either Bank Account but till date not received neither reply on mail.

                              I have joined this bank in 20th Aug 2019 and release from last 1st March 2023. After releasing I have written so many mail to transfer the amount into my EPF account but till date not received the amount into my EPF account neither into my Bank account.

                              Request you to take the legal action against the HDFC Bank and also help to arrange the interest of the whole amount he hold into his Trust account where he hold the money of employer.

                              I have written so many mail PAD PF Team and Greivence Team to release the amount and update the status but till I have received any reply from team.
                              Details of employer:
                              Employee Name : Sachin Shukla
                              Employee I'd : S35858
                              Company Name : HDFC Bank Ltd.

                              Request you to please investigate against the bank and help to release my PF Fund.

                              Regards
                              Sachin Shukla
                              Mob : [protected]
                              Mail id [protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
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                                D
                                Dashawatar
                                from Ichalkaranji, Maharashtra
                                Sep 3, 2023
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                                Address: 21/1687,Jawahar Nagar,Ichalkaranji

                                I have been charged for DC INTL POS TXN charges 3 times, though I have transacted only 2 times
                                Details :
                                UPDATE: INR 13, 569.20 debited from HDFC Bank XX3052 on 30-AUG-23. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 1, 66, 346.97
                                UPDATE: INR 16, 952.22 debited from HDFC Bank XX3052 on 03-SEP-23. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 3, 08, 355.65
                                UPDATE: INR 7, 798.01 debited from HDFC Bank XX3052 on 03-SEP-23. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 3, 25, 307.87
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  Nimesh92
                                  from Vadodara, Gujarat
                                  Sep 3, 2023
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                                  Resolved

                                  Address: Hdfc Kalali branch

                                  My name is Nimesh Trivedi and I have account in kalali vadodara branch they are taking unwanted rtn charges 1922 rupees from my account I have attached copy of charges diduction from my account please do need useful
                                  Sep 12, 2023
                                  Complaint marked as Resolved 
                                  They are give me submit ecs cancelled form to near branch
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    kinjal agr
                                    from Bhopal, Madhya Pradesh
                                    Sep 3, 2023
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                                    Address: mungaoli

                                    HDFC bank has deducted 1711rs from my bank account as in the name of some charges.
                                    when i have not even done any transfer in another bank.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      H
                                      Harjeet01
                                      from Varanasi, Uttar Pradesh
                                      Sep 3, 2023
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                                      Pls help me, I- C required against my agency code 00563490 or your company opration staff not helping me, I have visit kanpur js tower branch opration meet Mr Pawan
                                      Harjeet singh
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
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                                        Harjeet01
                                        from Varanasi, Uttar Pradesh
                                        Sep 3, 2023
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                                        Address: [email protected]

                                        Dear sir I have visit kanpur js tower branch or meet Mr Pawan (s6), he ask me inform any information of my required, pls help or sort out my problem against my agency code 00563490
                                        Harjeet singh
                                        [protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay, Service Manager
                                        HDFC Bank Customer Assistance
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