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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 76

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M
Mahesh Banothu
Oct 12, 2022
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On 8th October 2022, I purchased a laptop (worth Rs.71, 400) using HDFC Credit Card and paid the full amount the next day (9th October 2022), but after 2 days (11 October 2022), they gave a message of AGGREGATOR EMI - OFFUS and created a fresh EMI for the amount that I already paid.

Kindly resolve this issue as I'm being charged twice for the amount that I already paid.
Nov 16, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance
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    S
    sunkum
    from Bengaluru, Karnataka
    Oct 12, 2022
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    Team,

    There is cash withdrawal of rupees 1180/- being done by HDFC bank without prior notification and the description says INTER-BRN CASH CHG INCL GST.
    Can you provide a clarification of why this debit happened?

    Thanks,
    Sunil
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      VishalAher444
      from Ahmednagar, Maharashtra
      Oct 12, 2022
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      Address: 146, Delhi Gate, Bagroja Haduco, Near Harihareshwar Temple, Municipal Colony

      Hi there, on 11th Oct 2022, my account was debited for 531 rs. as an ACH debit return fee as my EMI bounced. I request a refund for that. Please help.
      Nov 23, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 15, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        G
        Goelsmriti
        Oct 12, 2022
        Resolved
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        Resolved

        Inter Brn Cash Chg Incl Gst

        Rupees 1770 debited from my account on 10 Oct 2022 with narration "INTER-BRN CASH CHG INCL GST 170922-MIR[[protected]]".

        ref no : MIR[[protected]]
        Acc no : [[protected]]
        MOb No : [[protected]]

        Can you please check and update the reason for debiting the amount from my account.

        Thanks
        Smriti Goel...
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        D
        Deepak12122
        from Panipat, Haryana
        Oct 12, 2022
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        Address: 595 saini colony, Ward no.12 panipat

        MY Activa ragistration No. HR06AQ4570
        Plz send me my noc documents
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the loan account no. for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          J
          jeremiah rakesh
          Oct 12, 2022
          Resolved
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          Resolved

          My amount of 737 which has been in hold for more than 2 years also now recent they held 500 extra. Customer care service is not responding. My account is registered with number [protected].
          Nov 20, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 15, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            Shubhojit Saha
            Oct 11, 2022
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            Dear Sir/Madam,
            Please note that wrong Branch allotted to me through online account open. I selected Chakgaria Kolkata but I have been allotted Mumbai Branch. Please transfer my account to Chakgaria Kolkata branch. Very disappointed with this.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              V
              Vivek8899
              Oct 11, 2022
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              Ad hoc statement charges of ₹118 have been deducted on 12 Jun 2022 from my hdfc salary account without any information. How can a bank deduct money without any acknowledgment.

              I need clarification from a bank or reversal of ₹118 to my account.
              Ref no. MIR[protected]
              Narration - ADHOC STMT CHGS INCL GST 200522-MIR[protected]
              Value date 12 Jun 2022
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of charges for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                V
                Vijaykumar Chandrasekaran
                Oct 11, 2022
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                Resolved

                Deduction on .DC INTL POS TXN MARKUP

                Dear HDFC Team,
                I am currently residing in Dubai for the last 3 months. I have swiped an HDFC Debit card for travel purposes, however recently I came to know that there is a. DC INTL POS TXN MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
                Without informing how could you proceed with the deduction???
                Was there any agreement or any contract signed by me???
                Why...
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                R
                from KAMOTHE, Maharashtra
                Oct 11, 2022
                Resolved
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                Resolved

                Address: B-304,SWARNAGANGA CHS.PLOT NO-59,SEC-34,KAMOTHE

                My account has been blocked due to address change letter has undelivered. I visited nearest branch several times, but they are unable to solve an issue. as my account has unblock as per branch managers comment I am still not able to do any transection and withdraw money from AT machine.
                requesting to you kindly resolve my issue as early as possible.

                regards,
                Kiran Rathod
                customer ID No:[protected]
                Nov 15, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 11, 2022
                Updated by [email protected]
                please check this msg for your refrence

                Verified Support
                Oct 15, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  Mayukh Bhattacharya2017
                  from Kolkata, West Bengal
                  Oct 11, 2022
                  Resolved
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                  Resolved

                  Address: Baga Beach, Goa

                  I have paid an amount of Rs 3928 twice from my Debit Card at ST Antonys bar & restaurant on 6th October 2022, where the 2nd transaction was by mistake from the restaurants end and hence Rs 3928 has been debited twice from my ICICI bank account. After complaining to the restaurant owner, he has provided me a HDFC Bank 'Void Sale Receipt of Rs 3928' . Today it is 11th Oct 2022, but I havent yet received the amount and the restaurant owner is saying that this depends on HDFC bank and he cannot do much here. I want to get back the money but I am not getting any help.
                  Nov 12, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Oct 11, 2022
                  Updated by Mayukh Bhattacharya2017
                  Transaction Details are below :

                  Date : 6th Oct 2022.
                  Time : 20:23:34
                  TID : 40810477
                  Invoice No : 004021
                  Appr Code : 021476
                  Verified Support
                  Oct 12, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    abhishek_1110
                    Oct 10, 2022
                    Resolved
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                    Resolved

                    I have purchased MacBook Air M1 in the month of June 2022 using HDFC Credit Card, and I was eligible to get Rs. 6000 cash back. But I haven't received cash back till now. Please solve this issue HDFC.
                    Nov 14, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 10, 2022
                    Updated by abhishek_1110
                    correct phone number : [protected] registered in bank
                    Verified Support
                    Oct 12, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      K
                      K S Anandkumar
                      Oct 10, 2022
                      Resolved
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                      Resolved

                      Unnecessary charges in my HDFC credit statement

                      Address: Bangalore

                      I am getting unknown charges - which makes me feel cheated

                      Just as an example in my last credit card statement I received the following fees raised
                      19/08/2022 RAZORPAY ENDURANCE BANGALORE 153.01
                      20/08/2022 IGST-VPS[protected]RATE 18.0 -29 (Ref# 19999999980820999573560) 90.00
                      20/08/2022 CASH ADVANCE FEE (Ref# 19999999980820999573560) 500.00
                      16/09/2022 FINANCE CHARGES (Ref# 19999999980916999557040)...
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                      S
                      Shubuam
                      Oct 10, 2022
                      Resolved
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                      Resolved

                      Address: Delhi

                      Whitout any reason debited money 590rs it third time debited money his CS team' no response on this matter pls return my money
                      Dec 2, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Shivang Pawar
                        Oct 10, 2022
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                        Resolved

                        Tried over 5 times after giving them all the details of aadhar and pan
                        After uploading Selfie on the last step
                        It gives " Lead creation failed error. Please try again after some time"
                        I talked to Customer support but as usual put me on hold and had no idea of what was going on
                        After waiting for 10 minutes she says VISIT THE BRANCH LOL
                        Then whats the point of digital bank account ?
                        RUDE ATTITUDE OF CUSTOMER SUPPORT AND BROKEN SERVICES!
                        Nov 15, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          L
                          Lekshmy Vijaykumar
                          Oct 10, 2022
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                          I stay in Dubai. I opened an offshore account with HDFC bank to get loan against SBLC issued by my bank (Indusind). Based on the HDFC team's confirmation, I agreed with my builders in Dubai the date of Oct 4th for my property purchase.

                          HDFC failed to give me the funds against what they confirmed to me. My credit process are complete covering the credit verification and legal binding. At the last stage of sanction, the case is held up since September end and the team is not providing me any clarity as to what is happening to my funds.

                          My commitment with my builder is breached and I am clueless of what is happening to my funds. Team is not responding and the rare events of their response, the only keyword I see is "under process". I have lost my initial booking amount of AED 100K along with the booking unit. Hope you understand the situation I am in right now. Currently, I am negotiating with the builders to provide another option but I am not able to commit a date of funds arrival to them since my FD is locked in SBLC and my loan against the SBLC is not getting disbursed. I am completely stuck due to the indefinite delay caused by the bank and the uncertainties around them.

                          Appreciate a quick resolution for the same
                          HDFC Bank customer support has been notified about the posted complaint.
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                            P
                            poramakr
                            from Bengaluru, Karnataka
                            Oct 10, 2022
                            Resolved
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                            Resolved

                            Alert! HDFC bank Mandate reference no : HDFC[protected] issued to personal loan EMI dues with value Rs.100000 and frequency ADHO is received today for processing.

                            I have got this message, please resolve it i do not get any Mandate cos i do not hold any personal loan in HDFC bank
                            Nov 12, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2022
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              reddysai
                              from Bengaluru, Karnataka
                              Oct 10, 2022
                              Resolved
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                              Resolved

                              Address: banglore

                              I have applied for a credit card 2 months ago. I got shipping message and everything but I did not received the card yet. I try to contact the customer care many times but they didn't respond till now.
                              Nov 11, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                M
                                MUNIYAPPA ARJUN
                                Oct 10, 2022
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                                Address: #195 BRI colony Agrahara Dasarahalli Bangalore-560079

                                Still I'm not received the welcome kit, only registration post i received
                                Mobile number-[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sammi Gaurav Rai
                                  Oct 9, 2022
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                                  Dear Sir,

                                  I am Having Account in HDFC Bank, one of your Employee Ritesh Kumar Pandey Who is working in HDFC Bank in Jayanagar 3rd phase in Bangalore is leaking my Bank Information without my Permission, i want to action on this for the privacy of bank account, i am long customer for HDFC But this type of Leaking will not help to the Company, i want to Sacking from his job role, cant Trust of the bank, wanted to close my Account.

                                  Regards
                                  Sammi Gaurav Rai
                                  Ph:-[protected]
                                  A/c no:-[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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