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Hemanta Mandal And Chinmoy Mondal — Complain against the sudden and unexpected deduction of money from our account without any prior information.

Sir, We, Hemanta Mandal and Chinmoy Mondal have taken the sum of Rs 28 lakhs as House Building loan from Bank of India, Kharagpur Branch, DIST - Paschim Midnapur, State- West Bengal IFSC Code-BKIDOOO4311 on 26/02/2016. [protected] is our loan recovery Account and [protected] is our Account no from which the sum of Rs 29578 has been detected every month in order to pay the instalments of the loan without any prior information about any insurance on 19/01/2017 they deducted the sum of Rs 11739.10. When we made the enquiry the Manager of the Bank inform us that because of an insurance (which is compulsory) after the property they deducted the money. Now I would like to ask few questions 1. If insurance against a property is compulsory then why the Bank didn't inform us about any such insurance when we had applied for the House Building loan? 2. Should the Bank or Bank Manager have any discretion to deduct any sum of money from anybody's account without even informing the account holder about the same? If so then sorry, but I must say that our account is not safe or secure under Kharagpur Branch of Bank of India. As they didn't informed us beforehand we want our money backing our account. Waiting for your reply and nesssary step. Thanking you. Hemanta Mandal. Chinmoy Mondal.
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