Idea Cellular Complaints & Reviews

IDEA CELLULAR MUMBAI TEL NO [protected].
I was using net setter of Idea having no [protected]. My billing cycle is from 7 th of each month to 6 th of next month.
I have informed idea on 7 th of JUNE 2016 for disconnecting my net setter with immediate effect . I got a message by email on 9th June 2016 that Same request will be effected by 11th June 12 .23 00 pm.
Message is reproduced bellow.
“ Dear Customer, br...

I, Shivani Agrawal, have lost my idea sim card on 20th September 2016 ([protected]). I have tried calling 12345 and I am unable to connect with the idea customer care who may help me block the sim.

So I request you to kindly block the sim ([protected])as soon as possible as it may be used for any illegal purposes.

Thanking you

My present number is [protected] for any other details....

I asked to activate international roaming on my idea number and they told me that i can activate it for free if I pay a security deposit of rs 2000.
I paid a security deposit of rs 2000 to activate international roaming. Now they are charging me an additional amount of rs 87 every month since I activated international roaming which was told to me as free . They should not charge this amount in my bill. I want my bill to be corrected...

Hi,
I have taken a Postpaid number from Idea and immediately there was some dispute in the bill as first bill raised for 4200 after discussions with your outlet the same has been reduced cleared out for actual 1235 but after 2 months o[censored]sage again Idea has tried to over charged me

I have requested them to convert my number into prepaid, But they said it can be done after 3 months only, Now your idea store in my area...

This is the 2nd incident of same kind. I am getting charged Rs. 75 for an useless service which I didn't request for.

I have already raised a complaint still the problem is repeating. This is very much unsatisfying experience. I, being a valued customer as idea quotes; loyally pay bills without any delay since last 4+ yrs. Still customer care wish to just register my feedback instead of taking any further action. This is not...

My bill shows charges of Internet 801/- for changing plan. I have received call from customer care that it will be waived but now customer care telling that it will be not waived. Also on phone customer care is not lodging my request. I am your valuable customer. If complaint not resolved i have to switch idea to another network
Please do the needful
Regards...

Greetings. Your complaint has been forwarded to Idea Cellular Ltd. customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on https://www.consumercomplaints.in click here: https://www.consumercomplaints.in/idea-cellular-b100169 We sincerely hope your issue will be resolved as soon as...

I did MNP from cognizant cdc pune MH. The sales executive told me that the roaming would be free as it is a corporate connection . I came to karnataka used the same number . I never got any message from idea regarding roaming . So for me roaming was free but later bill generated was full of roaming charges . Now they are not waiving off my bill my no is [protected] and my Name is Ankit Rathore . For the past two months my bill is in dispute...

I have been using Idea Internet for a long time now and have been quite satisfied with it, I used to recharge with 201 Rs for 1 GB 2G unlimited plan with 40 KB/ps after exhaust of 1 GB, but recently they made a huge change by reducing speed to 10 KB/ps after exhaust. This speed is too bad which makes it almost impossible to use apps like facebook, WhatsApp, and other shopping apps...I feel cheated after being a loyal customer for so long....

I have been using this network to make STD calls since past 4 years. But of late I face huge issues to make any calls STD and even local. There is no instance where I can get connected easily at one go. It wouldn't be able to connect before minimum 5 call drop issues for a single call. Even alter the getting connected there would be frequent disconnections or disturbances....

I'm Using i-399 Plan, I activated Internet Booster in the mid of the month and i have consumed full 1GB data before 25th of the month, so i deactivated i-Booster before 30th in the same month as i don't want to continue in the next bill cycle. But they have charged for internet usage. Not for I-booster. Instead of 250rs they charged 1400Rs for Internet....

Worst idea in my life ever is buying IDEA dongle.

3 weeks back i bought IDEA Dongle. (7/9/2016)

For the past 7 days it is not working.

After my complaint via mail as well phone IDEA executive told it will be sorted out in 2 days. He told it is a signal problem after sometimeo another executive from IDEA told it is Software problem. IDEA team itself doesnt know what is the problem .. Finally i...

I called 59059, they told my voter id no. is wrong (not matching).
Kindly activate my sim card.
My idea no. is [protected]
Kindly do the needful.

D DHANASEKARAN
[protected]...

I need My mobile .[protected] call duration Report incoming and outgoing also mobile number from 01/1/2016 to 22/09/2016. Pls send the Call duration details with number the below mentioned address.

My Address : Karuppasamy.
S/o.Chinnasamy,
Bathalahalli- village,
Sunnampatti - Post,
Palacode - TK,
Dharmapuri -DT
PIN. 636 808
Cell No. [protected]...

Hi Team

I have ported my Idea Number [protected] to Airtel 4 months back, and at that point of time I have cleared all my pending dues.

Now after 4 months I am getting emails regarding notice and payment of 1565 rupees.

Please check the issue or else i lodge a FIR against Idea for threatening me through legal notice.

Below is the mail which i have got .

Ref.No.:- LOK-PCMC/OCT-16/3273br...

I am an idea prepaid customer.
My sim card has been blocked and is asking for puk code. please help!!! my idea no is [protected]
Please can you provide me with my puk code. please!!!
Im no[protected]
H-1...

While taking a billing 4g idea sim card via a idea gallery, they told me that i will get a perfect full network at my residence area; but unfortunately i am failing to get the full network, so i request to please; make my internet speed perfect and also the network which is nill all the time. so i kindly request you the please do the need full. and make my idea network more better for life time.

Thank you,
Your valued...

Hi,

I have plan of 20 GB per month with 2mbps and after 20 GB, speed is 512 kbps.
Till 19th Sep 2016, my internet usage was 14659.85 MB i.e. 14.7 GB and I have seen my mail box on 20th Sep 2016 morning that I have got mail at 3:30 AM on 20th Sep 2016 that 80% of data you have consumed, I am not getting when i was not online at that time i.e. 3:30 AM then how that mail have come of 80% consumption.

And...

Hi

I got this email from Idea Company stating that my bill is due, But i have ported my number from Idea to Airtel 4 months back and cleared their all dues.

Now they are threatening me with legal notice.

Please have a look on this. I am attaching the mail which i have got by Idea when i have disconnected their service also

Thanks

Ref.No.:- LOK-PCMC/OCT-16/3273br...

I have recharged with Rs 100 on idea cellular website on 17 Sept but the recharge was not done and money was deducted from my account. Till now I have not received any kind of refund or balance .Please look into this matter this is the third time i am facing the same problem.I have the reciept from the bank stating the reference no of the transaction.
Bank ref no. GSBI[protected]IG0CSMCMC4...