Idea Cellular Complaints & Reviews

Dear Sir/Madam,
I have taken my mobile connection from Idea cellular services coming under Aditya Birla group. My plan is iplan 999 which includes 50 packs of data/ calls/ sms etc. Out of these i have chosen 43 packs for data alone (3g/4g) which was activated on 14/06/2016. 1 pack of data is 135 MB; so 43 packs will be
43 x 135 =5805 mb ~ 5gb ; But each month i could use only 2GB, over which i will be charged extra money.br...

My husband has an idea postpaid connection. He wanted to migrate to idea prepaid connection and applied for the same on 24/09/2016. The connection is supposed to be active within 3 working days . But till the time I write this complaint (29/09/2016, 3:00 pm) it has not become active. We have contacted the customer care service (not mentioning the particular customer service centre) many times to get the status and they randomly tell a date...

Hello, i called customer care today from my idea mobile number as in morning 8 am i did recharge but i did not get its benefits, its been 12 hours now but no solution, i tried calling customer care 5 times but every time their response was very rude and unhelpful, they were not giving proper answers and also did cut my phone twice while i was still talking ....

I had sent SMS on 1909 about unsolicited message. In reply I got message saying "A unique reference number will be sent to you shortly", which never came. I got a call from them asking details about unsolicited message. I gave details of marketting SMS by reading it completely. Still there is no response from them. Looks like Idea is encouraging telemarketers.

I have received total 3 calls from IDEA itself for asking additional...

My name is sangeeta pereira, i have taken a new idea connection on september 15 th and have been trying to activate it since then by calling 59059 but the number is unable to connect. I have tried several times but the number is just not connecting for verification. I want to verify my new number [protected] asap and get it activated. I have called idea customer care also several times but the say they can't help unless the verification is...

Dear Sir/Madam,

I undersigned Abhishek Bhattacharya would like to draw your kind attention regarding the issue which I am facing since last one year. I am having Idea postpaid (+91-[protected]) Maharashtra Circle, I had submitted my documents 2-3 times for address update and many time visited your Idea stores regarding the same and getting the same reply "we will check and get back to you" but till date my address has not updated...

I have been getting charged several times for movies magic and lehren movies without subscribing for the same. When I contacted idea CS, they said that they did not have any info about who was charging. I think this is a scam. I spoke to the complaint cell but got no resolution. They do not even have the customer service number for the party who is charging me....

Hi,

My idea postpaid cell no. Is [protected].

Idea cellular ltd. Is not migrating my postpaid connection into prepaid connection for the last 2 months.

My bills are coming wrongly charged everytime and are unnecessarily high bills.

I gave request 2 times to sector-64, noida for its migration from postpaid to prepaid, but idea company is not migrating it to prepaid.

Regards,...

My name is Manaf Kareem and have been an idea customer for the last 4-5 years. The signal reception at my house is getting poor day by day. We have 3 idea sim at home. All having same issue. Call just won't get connect for both outgoing and incoming calls. My father also had an idea sim but ported out to Airtel because of this issue and is getting good signal for him on Airtel network. I have registered a complaint more than a month before...

Dear sir,
We have complained to concern company customer care and his zonal office and also register complaint in your help line but concern company not support him and no action plan to resolve following problem and hi senior parson who said he is zonal manger in idea but his all commitment and all information are fake so please help us to avoid this mazor problem

Please do the needful

Walk test report...

Mobile # [protected]
This is in regards with data pack which i had on my connection, i had called customer care 2 days back asking them to deactivate the internet connection – your re also promised that it would be done within 1hr however he failed to disable feature completely because of which 300mb is used on background – spoke to your representative vinayaka yesterday he confirmed that issue would be escalated further & they...

Respected Sir,
sir my seller told me to call at 59059 after 9.00am but not ableb to do it . Sir pls help me out as fast as u can .Its very urgent to me. Some official work is to be done with that sim. I wanted it to be done by 1 hr itself because some important works has to be done.

thankyou.

idea mobile no. is . [protected]
sim no. is[protected]...

Some idea marketing people asking to change prepaid to post paid change. So i was give my details over mail. They are not taking any application signatures. Afters 3 days my prepaid sim service was stopped & i complaint to customer care about this, but they are not resolve. After three days that marketing person came & gave new sim. When i was call for new sim activations he is telling wrong plan details. So i informed in that call to stop...

I had 2 idea connections more than couple of years ago. I closed my connection with not only due amount but more than that to avoid any differences. They disconnected the phone before requested date. After one year or so I started getting Demand Notice letter asking for money. My brother went to idea office with that email and they informed its a mistake. It happened again after few months e spoke to a lawyer and closed the gap if any. None...

Why not 3g Sarvise is hare ?
What is the problem in this area.
larges costumer user internet in this area's (pulgaon, Shekhapur, kaotha, malkapur, kurzadi fort, rasulabad)
And I am live kaotha 442302
What is this idea Every some time full network 5min no network
Call drop network problem
Internet connection Loos very slowly what is idea
I am regularly use idea number but at this time I hate...

I would like to get a proper nano sim for my Oneplus 3, when calling idea they are telling me to cut the sim and use it. But the fact is that the sensitive portion of SIM is bigger that can be accommodated in Nano SIM. I really need to use my Idea SIM in my phone.

I am attaching image of Idea SIM beside my JIO sim, just to show that Micro SIM cannot be cut down to a nano size SIM....

I was communicated to get the installation withing 2 days after payment receipt from Idea Sales guy (nithin – [protected]).This is to inform you that i need to cancel the connections which we have taken on Sep 23th 2016 and amount paid was Rs 8100.

Reason: From the day it is activated it was working for 1 hr and after that it was not working and its been i am calling Idea tech guys to come and check they have not come and...

Hello dear sir i m sunil mehra. Mene kbi idea ka number nhi liya mere pruf miss use a. Compnay nhi do number activt kiya [protected] 2nd number [protected]. Mujhko nhi pta ya number kha pr chle ha. Compnay ka fst bill aa uo cusmter care pr complnat ke mane pr custmer care nhi koi suni nhi ke. Tuo mene khe se pta lhga k ya dono number panjub muksar me chl rhe ha. Pr adres bathinda panjub ka ha. Ya bat mene cusmter care pr be bte to uhno nhi...

My number is [protected] (Kerala circle) and it is an add-on connection of [protected] (Both are postpaid connection). After upgradation to 4g, we are facing lot of problems regarding the net setter like without the usage of the net, consumption message is coming as "10 mb data usage consumed during the period". This was previously addressed in a complaint during april 2016.

But still the problem exists and morevoer, in the last...

I had a sim on of idea no.[protected] i have broke it 2 years ago. I had never used this sim number for using what'sapp. But when i see what app with any other number i have seen any other person in whatapps with that idea number [protected] using it. This is was having some other persons pic.
So now i am very concerned to know that if this number [protected] has been allowed to other person or some one is using my number if someone...