Idea Cellular Complaints & Reviews

Sep 20, 2016

Updated by dnx web.[protected]@idea.adityabirla.com
Sep 11 (9 days ago)

to me

App

Dear Customer,

Payment for mobile number [protected] was successful. Your transaction details are as follows:

Mobile Number [protected]
Payment Status Success
Reference Number GUTI[protected]
Payment Date Sun Sep 11 14:37:53 GMT+05:30 2016
Amount 703.00
Comments The Payment for mobile number [protected] was successful.

Your Communication ID for this transaction is[protected]. Please refer this Communication ID while contacting Idea Customer Care.

Kindly get in touch with your respective banks, in case your payment is not credited in idea account within 3 working days.

Download the My Idea app to make bill payments and manage your account on the go. Click here
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Sep 20, 2016

Updated by dnx Payment Date Sun Sep 11 14:37:53 GMT+05:30 2016
Amount 703.00

Sep 15, 2016

Updated by shivanshnagpal Total Number of connections are 7.

Oct 03, 2016

Updated by shivanshnagpal Compain not solved. only FALSE HOPES...

Sep 17, 2016

Updated by khushi118 Dear Sir/Madam,

I want to legal action against for this person.
idea executive details.
Shubham Jha
[protected], [protected], [protected]
Add-210, 2nd floor, RBS complex, Ashram road, ahmedabad.
PH.[protected]

Because we have lost my many business and till date and time he not receive my phone.
I hope you can understand, Because it's IDEA company reputation mater.

Sep 28, 2016

Updated by khushi118 Reminder 1,
till date no any reply for IDEA team.
I think we have wast of my time and money after joining the IDEA.

Oct 19, 2016

Updated by khushi118 Reminder 1

yet till time not receive any bill from Idea.
And we are happy, Because after 10 days our 90 days in IDEA and we PORT to other company.

Sep 14, 2016

Updated by naik suresh Without my request the Company has started for DEVOTIONAL PACK of deduction of Rs.30.00/- for one month. This is a THIRD time are doing. The last Pack renewed on 27/08/2016 and valid for ONE month.
In fact these renewals are done without my knowledge where I get message from them and my reply is SMS "STOP".to 155223.
This look to me that they are forcibly deducting the AMOUNT for D. Pack.
I request you to look in this matter to "STOP" SMS to my Mobile No.[protected].

Sep 15, 2016

Updated by naik suresh Without my request the Company have started deduction for MRP-23 for Rs.23.00/- to SR. No.850015 and SMS UNSPK to 51985999.
2 ) N-15 PLAN[protected] for Rs.15.00/- SMS.
In fact this deduction of amount for both MRP-23 and N-15 PLAN we sent complaint to STOP SMS. Insite this the DEDUCTION of Amount is continue.
This look to me that they are doing forcibly without our wishes.
Request you please STOP SMS as early as possible.

Sep 25, 2016

Updated by sandeep.pandey26 Hi Idea Team,

I received 4-5 calls from Idea guys and ensured that the number [protected] will be activate asap, executive will come and collect the documents, verifying etc etc which is the process. No Problem. But what about the unwanted amount which I already paid (1412.00 Rs.), included 1 month bill till the number was activated. Where is detailed information of this amount? Why did I receive this pre litigation notice and force to pay the amount? How can I get the settlement amount? No one is talking about this. Why??

I've multiple emails which I sent to Idea to share the bill detail when I received messages that your number incoming / outgoing will be deactivated. I also visit to Idea store 4 times but executive told to talk with Delhi Circle, Delhi circle told talk with current circle service provider, I was moving around IDEA. Finally number has been deactivated and received pre litigation notice. So dear Idea guys, talk with each-other, return my money (cut one month bill amount; i.e. 265 Rs approx.) and activate the number.

Oct 02, 2016

Updated by sandeep.pandey26 Hi Idea Cellular Customer Care,

Concern 1: unwanted amount which I already paid (1412.00 Rs.), included 1 month bill till the number was activated. Where is detailed information of this amount? Why did I receive this pre litigation notice and force to pay the amount? How can I get the settlement amount? No one is talking about this. Why??

Nobody talk about above concern and address the issue. One more thing is when I told customer care or any person of Idea, they always told me old loction telecon payment was due so they disconnect the connection from backend while I was connected with current Karnataka circle, and when I talk about the concern then you guys are suggesting no issue with current telecon. So why you added the unnecessary amount in my bill and forced to pay (Credit limit : 1000 Rs., Bill :1412 Rs.) ?? Answer this concern.

Concern 2: Connection has disconnected. Now connection activated again and working. Thanks a lot.

Oct 08, 2016

Updated by sandeep.pandey26 Hi,

There is no update from Idea, same happened when I was trying to get the details earlier before disconnect the connection. Is there type of responses?? whom to response, when to response, how many times of response given to customer?????

Nov 21, 2016

Updated by sandeep.pandey26 Again 1.5 months have been past, but still waiting for response / reply from Idea customer care. When I talk about the money, noone is responding on the issue.

Sep 17, 2016

Updated by dev chaudhary100519 Many time contact with your customer care but no response from you and your team . i am not only idea user in my village but all villagers and same problem of all people but you are not interesting for same


Danveer singh-[protected]
Ankit singh-[protected]
Chanchal singh-[protected]

Sep 26, 2016

Updated by dev chaudhary100519 No it is wrong, problem is continue but no solution and fake communication also.

please resolve it.

danveer Singh