Idea Cellular Complaints & Reviews

On 14 sep 2016 i have loaded 1000 rs in my ideamoney walletat ideamoney.in with [protected] via icici netbanking and payment was successful but in idea money wallet it does not credit and i call customer care he told me wait for 24 hours we will revert ur money in bank account or idea money wallet after passing 30 hours it does not seems in bank or wallet please check it and refund my money thanking u...

Dear Sir,

I got Aug 2016 bill in which I never subscribed mhealth service (Value added Service). For which they are charging Rs 75/= per month. When I inquired, they informed me that this service was started when you using internet. Without my knowledge they stated charging.

I therefore request you to delete mhealth charge of Rs 75/- as have not subscribed the service than why should I pay for it....

Dear Sir,
I am suffering from unwanted due bill from idea. on 31st August I received a massage from idea that i have used 9.8 GB data from 0.00hr to 6.00 hr morning. however i was in my bed at the same time. i called to customer care and also visit to Local Idea Care at Rudrapur Awas Vikas Holi Chowk.
But i didn't get any solution. Idea Cellure Charging Amount 3200.00 which is not used by me. and my Cell No. [protected] is barred...

Idea is not releasing my mobile number from IDEA, Previously i had applied on 27/08/2016 they rejected due to sign mis-match, then reapplied on 3/09/2016 with the letter of sign mismatch submitted to idea, Still rejected without any reason and re applied on 9/09/2016 and still not realing it.
Its A CUG connection: Mob: [protected] total number of connections 9.
I want to port out of IDEA Rajasthan and Port in into AIRTEL Rajasthan....

I porting to my 3 number from airtel to idea but we are not satisfied with idea service and it's mini store.

we port 3 number
[protected]
[protected]
[protected]
and 1 new connection
[protected]
In this 2 number we are used maximum 15days and we have not any bill till date and idea will stop my service . I told to idea executive many time but no any result,
idea executive details.br...

My name is Rohit Kumar, i have port my number from airtel postpaid to idea.!! At the time of porting ideaexecutive ask me to pay Rs300, But now 1 week completed but sim not activated and when try to contact with that executive, she's only give fake response. Now i am fade up..!! I think Its my big mistake i have ported in idea! No one solve my problem, customer care told to contact executive who give me sim and executive not answering any...

Its been 5 days I was not able to use my idea post paid sim. I am not able to connect to internet. I have contacted customer care several times. But I haven't received any response from them. I also visited idea service store. They just said a "sorry". I am losing my money by paying their bill. This is 4th time idea is not responding to my complaint. I want to get it resolved as early as possible....

I am facing frequent range drop problem and even with data pack even though there is range nothing gets downloaded or uploaded. I am facing this problem since i have upgraded my sim to 4G. i am really fedup with this network issue coz as i go to make a call suddenly there is no range n i have to wait till the range comes. kindly help me to solve this issue....

Dear Sir,
I have recharge of rupees 71 on 6th September 2016 for roaming after that incoming should be free at the time of roaming but it won't work anywhere in Bangalore my number is belongs to Andhra Pradesh. The customer care saying that if you are in idea friendly network then only this roaming pack will work, if your network is coming through, with some other network then it won't work. Here I have a question. I would like to...

Without my request the Company has started Pretones subscriptions of Rs.10.00/- for 10 days.
In fact this is fourth time continue deduction. I had instructed to "STOP" SMS but still continue sending SMS. This look to me they are doing forcibly.
However please look into the matter seriously and STOP sms onwards.
I had registered my complaint to Idea REgistered Complaint who gave me Complaint No. 1-[protected], saying your...

Number of follow ups (mails, calls from other network and visits on store), I received a phone call and message regards "pre litication case notice" to pay amount or will charge the 80% of amount. Is it the service you provide the customer who is using Idea network last 4+ years?? Why will I have to pay unwanted amount? I have one month payment due when my number was active and I'm ready to pay this amount online and in store.
br...

Dear sir,

We are faced big network problem in my village (Village - maujpur block anupshahr dist-bulandshahrpin-203398). We have already many many time complained to idea customer care but they are no reply and no solution for network. All people whos have idea sim thay are not used any faculity of telecummunication. They are not connect every time with other people who lives any other place

Please look into...

Dear Sir/ Mam, I have already inform you to billing complaint of mobile no [protected] .the bill of call on 23-AUG-2016 amount of rs. 1269 and call time 140:12 minutes continuously on 055365 without any interruption. how it could be possible to talk a person more than 2.5 hours without breaking the connection. if you have a solution for this bill related problem so please resolve it and remove the bill amount of VAS services for above mentioned...

Dear Sir / Madam,
I have an Idea prepaid connection ([protected]) i have not subscribe any value aided service with my mobile from starting, on dated 13/09/16 time 12.40 am (Night) i have received a massage and my balance was deducted Rs.8.00 when i was not done any call & sms & not send any request about this, how can it is possible ? kindly check what is the error & why my balance deducted, i was not done any call, sms & not subscribed...

Greetings,

Yesterday i received a message from your side of (Rc 56 you will get 1GB
Data for 28/days )
Then i did the recharge of 56 but i didn't get the benefits that was agreed in your message after that i called the helplime on 198 and spoke to your Senior Executive name Surinder kaur but she didn't want to understand my words and was just repeating her words again and again. So now my request is you should...

My idea no. [protected]. I was using my phone one pop up come in which written you have charged 109 rupees for default or something type written in that. Please check why it happened and give my balance back I am so frustrated due to this they always deduct some money from my balance this time it's 109... Please solve my problem and give back my money please... And solve it for future I don't wanna suffer by these stuff in future ....

Hi Team,

Could you please help me with the status of my below request

Dear Customer, your concern on Billing Discrepancy is registered with us and would be actioned by 03/09/2016 05:10:20 PM through Communication Id C1-[protected].Thank you.

I have received a call from your end on the 3rd of September confirming that an amount of 1800 rs has been waived off. And the same would be reflected in...

Hi,

I went to port my IDEA postpaid number which is older than 7 months to IDEA prepaid but they denied to do that.

I went to IDEA shop, they said go to normal shop, here we handle only postpaid.

Then I went to normal shop they said we don't do this.

So I think your IDEA shops should do all things including prepaid.

I want this complaint solved as soon as possible....

My idea number was [protected]. My bill plan was 650 now bill is 3306 .I have not used this for idea internet from 2 months because my sim has been lost and i don't want to continue . I want to permanently closed.

Please suggest me what are the closing process . i went 2 - 3 time in idea offfice for close the connection but after bill pay can be close by idea office but no close and Billing cycle continue running .
br...

I am using Idea Postpaid Mobile. Idea charged me Rs.100/- under cinemasti
head which i refused n paid that much short & also lodge complaint with appealing authority. From the very next month they started charging Late
Payment Charges which again i denied. After strong follow-up n personal
visit their Sr.Executive Mahavir Desarda sent me mail stating that you have
to pay full charges of current bill & in the...