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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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382011

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A
Atisheel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my mobile call statement from 19-Sep-16 till 04-Oct-16 mobile no :9822187822

Address:Pune, Maharashtra, 411038

Please provide me my mobile call detailed statement from 19-Sep16 till 04-Oct-16 on my registered email id.
Since in am fearing that my mobile no has been misused for doing the fraud Internet banking transactions(Money Transfer) which I have not done, my SMS's has been hacked, the URN/OTP which was generated during this fraud transaction on 02-Oct-16 2.46 am till 5.19 am from VK-ICICIB and DM-ICICIB on my mobile number was used by...
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Ragini Yadav
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and charged exorbitantly

Address:282001

I am user of idea mobile number [protected]. The mobile connection is a postpaid number.
In april2016 i was using rs. 599.00+tax plan, then, i changed my plan to rs. 1, 299.00+tax for the month of may 2016. Then again i changed my rental plan to rs. 1599.00+taxes. All these change was made when customer care executive of idea cellular called me and i gave them only oral confirmation.
That, the existing plan postpaid plan was...
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S
satenderjain
from Sandur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent cash card amount deduction

Address:Sonipat, Haryana, 131001
Website:Idea Cellular Services

I am having cash card connection [protected] from the number i was receiving missed call from 5300123 like numbers from 3-4 days when i dial this number a computerised tone cam efrom pandit jee i disconnected the phone at 9.30 am now i got the msg that rs 7/- per week pack is activated on my no. Without my consent i made msg to 155223 to stop but no deactivation is done. I dont want any pack on my phone but the company is forcely deducted...
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A
ajabeena
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against super offer given for local calls

Address:632503

Umber is [protected] and registered email id ; [protected]@gmail.com
Last week, on 23.9.16, i have received a msg that i can activate for local calls at the rate of 30 paise for 30 days for charging 39 rupees.
I have done, but the benefit has not been activated...
I have registered a complaint and send email to [protected]@idea. Adityabirla.com,... But no use...

Again today [4.10.16], i have received the...
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S
saritahardiya
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My idea postpaid bill please update.

Address:Indore, Madhya Pradesh, 452001
Website:www.consumercomplaints.in/new_complaint

Hii. idea

mera name sarita kushwah maine apne idea postpaid ka bill 1570.rs. payment ker diya h jo ki abhi tak update nhi hua hai hai and maine apni idea postpaid sim ko bhi band kra diya hai, , , uske bad bhi mere pass call ate hai ki apne bill payment nhi karaya hai so please mere idea postpaid ka bill update ker dijiye and plz puri information mujhe meri login id nikki.[protected]@gmail.com per send ker dijiye ...iske sath mai...
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M
mohit.somani64
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number terminated without any prior notification or reason

Address:Jaipur, Rajasthan, 302018

My number ([protected]) was deactivated without prior information on 1 oct 2016. No notification about this was provided to me. According to customer care it was terminated due to telemarketing activity which is absurd because i've been using this number as a personal number for last 8 years. Customer care didn't have any explanation about to whom and when telemarketing calls were made (Because i haven't made any telemarketing calls, all calls...
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P
Prince Singhal
from Meerut, Uttar Pradesh
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Not get the net device

Address:Meerut, Uttar Pradesh, 250001

I give the amount to your idea office at meerut (metro plaza) for the purchase of net setter(device) but they give me sim around 15 days back but device haven't given yet...give the device or back my money why wasting my time and money... my idea number is that had issued is [protected]...
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S
Shivendrajohari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Related to extra charges waived off

Address:Jaipur, Rajasthan, 302018
Website:www.ideacellular.com

Hi,

I am raising a complaint today dated[protected] regarding my mobile no [protected] which is deactivated by you without any intimation as well as my credit limit on postpaid is rs. 600 only and without intimating in due course of time and credit limit, you raised the extra charges for my bill account no.[protected] due to 055315 vas no. Calling.
Upon receiving my bill on date 02-oct-2016 extra amount on my bill....
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Lavlesh Jain
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flash messages are annoying me

Address:Indore, Madhya Pradesh, 452001

Sir, i have idea prepaid number [protected] in madhya pradesh - chhatisgarh circle. I am regularly getting flash messages from your side which are chargeable sometimes. I had requested through customer care to stop these messages but to no avail as i have been charged multiple times. Please stop these messages or i shall have to discontinue using idea prepaid....
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K
Khaira jaggi
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing issue from last 3 month

Address:Dewas, Madhya Pradesh, 455001
Website:www.ideacellular.com

Dear sir/madam,

My self jagveer singh sibber i have an issue with idea cellular company having billing issue i have already paid an amout extra to company before billing date. Then also company barred my idea sim from last 3 month. My postpaid number is [protected] requested sir pls rase this issue with company and resolve it properly.....
+1 photos
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H
harsha.u
from Pachora, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and wrong promises of idea broadband

Address:500025

Dear sir,

One of the idea executive mr. Surya ([protected]) from hyderabad given wrong promises and collected rs1640 money, and also original documents of adhar card on 26th of oct. But up to now i didn't get my original aadhar card and even i didn't get broadband connection also. I got just user id but no internet connection, so i am requesting please return my original documents, this document is very valuable and money...
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A
Alok S K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges on data pack proration #

Website:idea

Dear sir,
I am not satisfied with my recent billing cycle of 5425.03 for postpaid idea no. [protected].
Orry to state but when customer care was contacted, it was informed that on 25th of september some facility has been activated by customer, for which they are charging 3225.56. And the customer has to pay for the money. I had ported this number from vodafone anticipating good customer services, but this is something different,...
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T
Timz_2day
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g /4g speed fraud

Address:Mohali, Punjab, 140301
Website:www.ideacellular.com/4g

My number is [protected] and i am from Punjab. I purchased 4g plan of 6 gb for 945 rs from idea cellular website under 4g prepaid plan section. What i am got is 3g speed. Called customer car and they said that plan is not valid anymore. If its not valid how can they accept payment for the plan. Nonetheless, their website keep still showing 4g plans of 6 gb in 945. https://www.ideacellular.com/4g. The customer care is so irritating, they said...
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H
Hemanthchandu
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my phone

Address:Rangareddy, Andhra Pradesh, 501510
Website:Consumer complaints

Actual I lost my phone and I am not able to find it...
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Kiran Jodage
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My number is not porting to jio

Address:Haveri, Karnataka, 581110

I have given request to port my idea sim to Jio network, , today it's 9th day of my port request, , still idea sim is not letting me to go, that is idea is not deactivate my sim so kindly take action against that..
Mobile number is [protected]
I asked the idea company about this issue but they blaming on Jio nd Jio company blamng on idea.. In this situation where should I go and where should I resolve my problem..
The...
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S
SanjeevMishra18
from Kotkapura, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour and heavy bill amount by providing false information

Madam/ Dear Sir,

I am using Idea Cellular Ltd Postpaid services with mobile no-[protected] and I have been recently transferred to JAEDDAH, Saudi Arabia for foreign assignment so I availed an international roaming pack of INR 599 from the captioned company for discounted international roaming charges and data uses before my departure to Saudi Arabia on 16.07.2016 under which I should have been charged Rs30/- per min for international...
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V
varadraiakr
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming and outgoing barred

Address:560103

Incoming and outgoing services for my mobile number [protected] was barred on 25th September 2016 as the number was ported from idea Maharashtra and the bill was not cleared. On 27th September I cleared the dues and submitted the receipt to a idea showroom in Bommanahalli. I was assured the services would resume within 2 hours. But it has been more than 24 hours and the services has not been activated yet....
+1 photos
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A
aroraanshu
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted main balance deductions

Address:New Delhi, Delhi, 110009
Website:www.ideacellular.com

My idea prepaid number is [protected].I want to dicuss an issue regarding unwanted deductions from my main balance of Rs.70.I had done with a recharge of Rs.200 on 27.09.2016.Last night it was showing a balance of Rs.194 but by today morning it has been reduced to Rs.126 and there is no reasonable cause showing such deductions.Although i have already discussed my problem to your call centers but they are not showing any interest in it.Not...
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dwivedibhavna
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted balance cutting from 9889467447

Dear sir
I reached a 23 rupees pack so get 18 rupees and next recharge 180 so get 180 my total balance was 198 .
I take a 36 rupees call rate reduce pack and one or two rupees call . so i spend 38 rupees from 198 . but i have no balance . i call cutomercare to return my balance but they did not help please help me . and before to days i recharge 10 rupees so get one rupees 4 rupees unwanted cutting why i am fedup this please...
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M
moumita basu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money from mobile balance

Address:Indore, Madhya Pradesh, 452005

Company deducted my balance for vas which i didnot use or apply. Company castomer care did not agree to refund my money which i didnot use. It is a small money of rs70 but money is not a factor in my view company cheated me this way, my point is that. Some time we ignore this issue for small money issue and company cheated us several time small small money deduction.in my case company deducted balance with out any intimation. My deduction...
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