IFB Industries Complaints &amp; Reviews

When the washing machine is spinning water leaks from the bottom. This issue had happened before and technician told that there was issue with manufacturing and changed the tub (he told). But now, after 20 days, the water has started leaking again...

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Website: www.ifbappliances.com

Hello Respected Sir/Madam,
Recently on 03/06/2024 i booked a technical visit for my front load machine because machine was giving DpEr error continuously. Technician came for repair on 05/06/2024 there was issue with drain pump.He repaired the same and suggested to take AMC . In few days i contacted him for AMC he sent me quote for amc (5600-10%i.e 5040), later i visited their service center personally to confirm the amount and my...

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Address: G-41, Kailash Vaibhav, Parksite, Veer Savarkar Marg, Vikhroli West, Mumbai, Maharashtra 400079

Website: ifbindustries.com

FACTS that should be verifiable at IFB end :

10.01.24
- A technician of IFB responding to ticket [protected] booked on 10.1.24
first tries to cheat us out of a part (Magnetron) still covered in warranty, although in vain, for an IFB microwave that stops heating in less than 18 months of purchase ( in the premises where a microwave of another brand worked fine for more than a decade!)
-After his attempts...

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Address: Bhopal

We purchased front loaded 8 kg IFB company's washing machine on November-2023. within 3 months we faced many issues and accordingly we complaint and it's solved too. but this time there is voltage error showing now them enginees says that in our home there is high voltage issue so we have to spend approximately 6000 for stabilizer while our other electronic equipments running without any stabilizer and also in our area/ society there is no...

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Address: Plat No : 7, Falt No : 102, Akkenapride, Kakatiyahills, Pragathinager, kukatpally - 500090

Address - Hyderabad - 500090

Hi Sir/Madam,

I purchased IFB WM ELITE MXS 7012, 7.5kg Washing machine on[protected] with Invoice number - 1220/23/S-282.

On[protected] got the smoke from the machine while running it, we stopped and opened the door then got smoke heavily. On the same day raise the complaint after two days service team come and checked the machine. They concluded that rubber got damaged...

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Address: Kanpur

I have a IFB washing machine 8 kg front load fully automatic, purchased in 2019. In October 2023 they changed drum of machine costing 7000/- Rs. And now on January 2024 it's PCB got burnt. Cannot understand how whole PCB got damaged, as every electronic machine has its own fuse, which gets blown out in case of surge. And it's only job is to protect costly part of PCB elements from damage by getting blown out. But see the case of IFB waching...

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Address: Kharkana

No one are responding to our calls neither kharkana branch service centre nor anyone...

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Overcharged by IFB service engineer for front load washing machine suspension replacement - IFB service engineer charged Rs 3880 plus Rs. 590 for the replacement of suspension unit. However the price for this part is in the range of Rs 1000 only. This clearly shows that IFB industries service department overcharged me for the part replaced and cheated me for the part replacement.
Service request number [protected]...

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Address: SSVR Tridax, Varthur, Bengaluru

I got scammed by IFB employees twice.

First incident - My oven's touch board got complained and requested for a repair. The service man came and repaired the same for a cost. Then he told this is a common issue, if you take AMC all costs will be covered. So I took it for a price of Rs. 2000 which is around 30% of the cost of the oven.

After a few months, the same issue happened again. I emailed customer care...

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Hello Team,

I have ordered a top load washing machine on 27th April 2023 and 2nd May 2023 was its tentative delivery time.

I have not received any notification from IFB about the order nor any communication. When I checked the status it’s not yet shipped and when I called the customer care they say there is no order with the provided order ID. Can you please look into it, I have already paid for this order.br...

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Address: new delhi

Dear Sir/Madam,

I am writing to express my extreme dissatisfaction with the services provided by IFB Industries Ltd.Invoice bill is attached for more reference. I recently purchased a new split air conditioner from your company, but I regret to inform you that the product was defective and has caused me a lot of trouble and inconvenience.

From the very beginning, I have been facing issues with the air conditioner....

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Hello

Myself shaheera Abdu booked an complaint in my mother's name Sunitha Abdu of our ifb automatic washing machine today morning calling in ifb centre tirur with phone number[protected] which is the nearest centre to my place valanchery.

I called them today morning at 11:09 am.
A lady picked the call and written the complaint and phone numbers.
So i asked her shall the technician come today...

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Dear Sir,

I had purchased an IFB Turbo dryer on 01.06.2019.

The same is under Warranty and valid upto 31st May 2023.

Complaint

The IFB Turbo dryer was in running condition but the timer was not working and hence the machine would run continuously until manually stopped by switching of the power.

Reference below please find the number of Tickets raised and attended...

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Address: Korattur

15/10/2022 (Saturday) - My washing machine was not working properly expecially spin is not working, so when I looking for IFB washing machine customer care chennai in google, I got this number [protected]. I called them and immediately within 10 mins I got a call from a guy for the service. He is from IDE Enterprise. He checked my machine and said torque motor and some sensor is not working, so it will cost Rs. 7300 to replace. Since no other...

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I bought a stabilizer for my IFB washing machine in the month of January 2022 on the advice of your service engineer with a 3-year warranty. By the end of April, the stabilizer had stopped working, and in accordance with the warranty, the unit was taken by the IFB-authorised service engineers in Kanchipuram Shakshine Enterprises. The stabilizer hasn't been corrected for more than three months, and whenever I get in touch with them again,...

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Address: Jagtial, 505327

On 24 july 2022 i have purchased ifb washing machine from flipkart and it got delivered on 27 july 2022..
today the technician came and demanding to buy filter and it cost 2600/- and the base stand 1900/-..he is telling if i not buy this two things then my washing machine got no warranty no service available in future from ifb ..is this correct service from ifb ......

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Website: www.ifbappliances.com

I have ordered IFB dryer turbo dry ex on 1st July in IFB website and already paid . Till now i haven't got any product. So I have called the customer executives more than 10 times. No one solved my problem. I request for cancellation and refund but that is also not done by them. I want my money back as soon as possible.
Please just Cancel the order and refund me the money please. im begging you. I cannot call the customer service...

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Address: Bangalore

Recently I got a call from a number claiming to be IFB customer service telling me that a technician would be assigned to check the general wellness of the machine since the machine was in warranty and the service would be free. The next day, a guy arrived and checked the machine. He said there is no water softener and the rom has decreased. I bought a water softener from him and he said the receipt would be sent to mail as most companies...

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I had registered a service request through calling customer care of IFB Industries for my 5.5ltr front loader washing machine WM ELENA DLX on 14/02/2022. The ticket No. [protected] was attended by a technician whose contact number is [protected]. He visited my place on 14/02/2022 afternoon and rectified the problem of the washing machine by changing a pipe at the coast of Rs.149/- excluding his service charges which is Rs.590/-. But throughout...

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