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IFB Industries Complaints & Reviews

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Updated: Sep 26, 2026
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IFB Industries reviews & complaints page 2

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D
datura
Mar 24, 2025
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I am complaing about the rude customer service

So i just brought a new IFB ac from IFB services, and the installation was a success but a few hours later and a person from IFB services contacts us ( note that we weren't sure if he was actually a person from IFR or not because in the contact service it was not written anything about the IFB people instead it said a shop's name we didn't know which) the person kept on asking a cancellation code saying to give it and give it, I kept on asking...
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Selva4u
Feb 22, 2025
Feb 23, 2025
This thread was updated on Feb 23, 2025
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Huge amount for front seal rubber Rs 3450 in the name of warranty

Hello Sir/Madam

My ticket number is [protected] raised on today ie feb 22 2025.. i have a ifb senorita 6.5kg washing machine and I have availed 1yr complete amc warranty on last April 2024. This is the first time i have raised a complaint since then.. my washing machine is not working now .drum is very hard to rotate so when the service person came he didn't check anything properly but said we need to change the drum and front...
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santhoshmani
from Bengaluru, Karnataka
Jan 31, 2025
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Washing machine under AMC but no service

Address: india

Hi,

I have raised a complaint long time back and so far there is no update or solution for the issue. Its disgusting to see this kind of response from a reputed company as I believed and took an AMC.

Ticket number-[protected]

Now I can see its being cancelled for no reason.

History of the complaint start some time back that machine was shivering while using the spin. As its was under...
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N
Neerajkh
from Alwar, Rajasthan
Dec 31, 2024
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escalation request: urgent washing machine replacement

Address: House no. 119, scheme no. 7 , panchwati, alwar - rajasthan
Website: www.ifbappliances.com

Dear Jasmeet( Escalation Team- IFB)

I hope you are doing well. I am writing to escalate my ongoing issue regarding the replacement of my washing machine, which has yet to be resolved despite my previous attempts to address the matter. See trail emails.

On 16th December ‘24, I wrote an email to request an urgent replacement for the washing machine we recently purchased. It does not fit into the designated area...
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IFBUser34
Aug 26, 2024
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Water leakage

When the washing machine is spinning water leaks from the bottom. This issue had happened before and technician told that there was issue with manufacturing and changed the tub (he told). But now, after 20 days, the water has started leaking again...
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Omkar95
from Pune, Maharashtra
Jul 26, 2024
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IFB Senorita plus sx 6.5 kg 1000rpm amc not updated in your system

Website: www.ifbappliances.com

Hello Respected Sir/Madam,
Recently on 03/06/2024 i booked a technical visit for my front load machine because machine was giving DpEr error continuously. Technician came for repair on 05/06/2024 there was issue with drain pump.He repaired the same and suggested to take AMC . In few days i contacted him for AMC he sent me quote for amc (5600-10%i.e 5040), later i visited their service center personally to confirm the amount and my...
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pradipto nandi
from Mumbai, Maharashtra
Feb 7, 2024
Mar 18, 2024
This thread was updated on Mar 18, 2024
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Feeling CHEATED by IFB with top management & founder of IFB in the know

Address: G-41, Kailash Vaibhav, Parksite, Veer Savarkar Marg, Vikhroli West, Mumbai, Maharashtra 400079
Website: ifbindustries.com

FACTS that should be verifiable at IFB end :

10.01.24
- A technician of IFB responding to ticket [protected] booked on 10.1.24
first tries to cheat us out of a part (Magnetron) still covered in warranty, although in vain, for an IFB microwave that stops heating in less than 18 months of purchase ( in the premises where a microwave of another brand worked fine for more than a decade!)
-After his attempts...
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Arvind Satyanarayan Shah
from Anand, Gujarat
Feb 5, 2024
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New front loaded washing machine having many issues

Address: Bhopal

We purchased front loaded 8 kg IFB company's washing machine on November-2023. within 3 months we faced many issues and accordingly we complaint and it's solved too. but this time there is voltage error showing now them enginees says that in our home there is high voltage issue so we have to spend approximately 6000 for stabilizer while our other electronic equipments running without any stabilizer and also in our area/ society there is no...
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U
urravikumarreddy
from hyderabad, Andhra Pradesh
Jan 21, 2024
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Washing Machine Issue

Address: Plat No : 7, Falt No : 102, Akkenapride, Kakatiyahills, Pragathinager, kukatpally - 500090

Address - Hyderabad - 500090

Hi Sir/Madam,

I purchased IFB WM ELITE MXS 7012, 7.5kg Washing machine on[protected] with Invoice number - 1220/23/S-282.

On[protected] got the smoke from the machine while running it, we stopped and opened the door then got smoke heavily. On the same day raise the complaint after two days service team come and checked the machine. They concluded that rubber got damaged...
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Bhupendra388
from Kanpur, Uttar Pradesh
Jan 8, 2024
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Washing Machine Issue

Address: Kanpur

I have a IFB washing machine 8 kg front load fully automatic, purchased in 2019. In October 2023 they changed drum of machine costing 7000/- Rs. And now on January 2024 it's PCB got burnt. Cannot understand how whole PCB got damaged, as every electronic machine has its own fuse, which gets blown out in case of surge. And it's only job is to protect costly part of PCB elements from damage by getting blown out. But see the case of IFB waching...
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A
Anand19811234
from Hyderabad, Andhra Pradesh
May 29, 2023
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Regd service from IFB

Address: Kharkana

No one are responding to our calls neither kharkana branch service centre nor anyone...
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Subrahmanya Venkatagiri
May 27, 2023
Sep 6, 2025
This thread was updated on Sep 6, 2025
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IFB front load washing machine service

Overcharged by IFB service engineer for front load washing machine suspension replacement - IFB service engineer charged Rs 3880 plus Rs. 590 for the replacement of suspension unit. However the price for this part is in the range of Rs 1000 only. This clearly shows that IFB industries service department overcharged me for the part replaced and cheated me for the part replacement.
Service request number [protected]...
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U
Unni21
May 22, 2023
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Microwave Oven

Address: SSVR Tridax, Varthur, Bengaluru

I got scammed by IFB employees twice.

First incident - My oven's touch board got complained and requested for a repair. The service man came and repaired the same for a cost. Then he told this is a common issue, if you take AMC all costs will be covered. So I took it for a price of Rs. 2000 which is around 30% of the cost of the oven.

After a few months, the same issue happened again. I emailed customer care...
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Hello Team,

I have ordered a top load washing machine on 27th April 2023 and 2nd May 2023 was its tentative delivery time.

I have not received any notification from IFB about the order nor any communication. When I checked the status it’s not yet shipped and when I called the customer care they say there is no order with the provided order ID. Can you please look into it, I have already paid for this order.br...
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Address: new delhi

Dear Sir/Madam,

I am writing to express my extreme dissatisfaction with the services provided by IFB Industries Ltd.Invoice bill is attached for more reference. I recently purchased a new split air conditioner from your company, but I regret to inform you that the product was defective and has caused me a lot of trouble and inconvenience.

From the very beginning, I have been facing issues with the air conditioner....
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Shaheera Abdu
Apr 2, 2023
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Complaint against service centre in tirur ,kerala

Hello

Myself shaheera Abdu booked an complaint in my mother's name Sunitha Abdu of our ifb automatic washing machine today morning calling in ifb centre tirur with phone number[protected] which is the nearest centre to my place valanchery.

I called them today morning at 11:09 am.
A lady picked the call and written the complaint and phone numbers.
So i asked her shall the technician come today...
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D
Feb 13, 2023
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IFB Turbo Dryer not in working condition

Dear Sir,

I had purchased an IFB Turbo dryer on 01.06.2019.

The same is under Warranty and valid upto 31st May 2023.

Complaint

The IFB Turbo dryer was in running condition but the timer was not working and hence the machine would run continuously until manually stopped by switching of the power.

Reference below please find the number of Tickets raised and attended...
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R
Ragu24
from Chennai, Tamil Nadu
Nov 15, 2022
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IDE Enterprises - Fraud Franchise for IFB Washing machines

Address: Korattur

15/10/2022 (Saturday) - My washing machine was not working properly expecially spin is not working, so when I looking for IFB washing machine customer care chennai in google, I got this number [protected]. I called them and immediately within 10 mins I got a call from a guy for the service. He is from IDE Enterprise. He checked my machine and said torque motor and some sensor is not working, so it will cost Rs. 7300 to replace. Since no other...
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V
vgunasekaran
from Kanchipuram, Tamil Nadu
Sep 6, 2022
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Stabilizer never repaired or returned over 3 months

I bought a stabilizer for my IFB washing machine in the month of January 2022 on the advice of your service engineer with a 3-year warranty. By the end of April, the stabilizer had stopped working, and in accordance with the warranty, the unit was taken by the IFB-authorised service engineers in Kanchipuram Shakshine Enterprises. The stabilizer hasn't been corrected for more than three months, and whenever I get in touch with them again,...
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Sunil Mamidala
Jul 30, 2022
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Is is mandatory to buy filters and base stand from installation guy for warranty

Address: Jagtial, 505327

On 24 july 2022 i have purchased ifb washing machine from flipkart and it got delivered on 27 july 2022..
today the technician came and demanding to buy filter and it cost 2600/- and the base stand 1900/-..he is telling if i not buy this two things then my washing machine got no warranty no service available in future from ifb ..is this correct service from ifb ......
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