IFB Industries
IFB Industries Ltd.
Customer satisfaction rating: 85%
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6420
COMPLAINTS
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IFB Industries Customer Care

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Address
Plot No IND 5, Sector 1, East Kolkata Township
Kolkata
Kolkata District
West Bengal
India - 700107

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 3000 5678  (Others)
up
593
down
250
1860 425 5678  (BSNL & MTNL)
up
336
down
187


Mobile:
Mobile:
up
301
down
186

Fax:
Fax:
+91 33 3048 9230  

Additional info
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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85%
Complaints
6420
Pending
0
Resolved
5427
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

IFB Industries Complaints & Reviews

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We are using IFB Convection + Grill Microwave 30SC2 for a long time. Recently realized that the start and Stop button is not...
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Our IFB Dishwasher issues have not been resolved since over a month. When the IFB technician visited first he replaced the...
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I called Chennai ifb customer care on 11-Sep-2021. Engineer came and changed the drain motor.. They charged around Rupee 3200/-...
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My Front Load Washing Machine Senorita Aqua SX/VX 6.5 kg not working, logged a complaint with ticket no.[protected] on 28th...
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Servicing and door opening problem
Sep 09, 2021

Complaint Status

IFB Industries customer support has been notified about the posted complaint.
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

Regards
IFB APPLIANCES
1 Comment
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    It is stated that on[protected] we purchased an Inverter Split Air Conditioner from M/s Kapoor Electronics, Moradabad by Bill...
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    Our Dishwasher has been completely shut down since the last 4-5 months.

    Upon creation of the ticket, IFB technicians...
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    We have shifted to new location in Tirupathi AP
    filter detached to be fitted and servicing required
    Sep 07, 2021

    Complaint Status

    IFB Industries customer support has been notified about the posted complaint.
    Dear Sir/Madam,

    Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

    Regards
    IFB APPLIANCES
    1 Comment
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      Washing machine not working, its IC completely burnt. Kindly reply as soon as possible

      Thank you
      Sep 06, 2021

      Complaint Status

      IFB Industries customer support has been notified about the posted complaint.
      Dear Sir/Madam,

      Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

      Regards
      IFB APPLIANCES
      1 Comment
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        [protected],[protected], [protected], [protected] multiple SR raised there is no resolution from IFB. AMC is of no use but waste of money. Issue are pending for more than a month. Kindly refund AMC amount if you cannot honour the service contract under AMC.
        Sep 05, 2021

        Complaint Status

        IFB Industries customer support has been notified about the posted complaint.
        Dear Sir/Madam,

        Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

        Regards
        IFB APPLIANCES
        1 Comment
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          We had very bad/worst experience with IFB service, we had issue with our washing machine, we are getting huge noise from machine...
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          Dear sir,

          i am using ifb senorita dx 5.5kg front load washing machine. I book complaint of ifb my machine not start your service person say pcb need to replace he say price of pcb is 5500. So what is the right price for the pcb part.

          Call me and solve my complaint as early as possible because i am face problems without washing machine
          Sep 04, 2021

          Complaint Status

          IFB Industries customer support has been notified about the posted complaint.
          Dear Sir/Madam,

          Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

          Regards
          IFB APPLIANCES
          Dear Sir/Madam,

          Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

          Regards
          IFB APPLIANCES
          2 Comments
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            My frontload washing machine not working properly
            Sep 03, 2021

            Complaint Status

            IFB Industries customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

            Regards
            IFB APPLIANCES
            1 Comment
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              Door of washing machine has detached.
              One technician came for repairing but could not fixed it. The ticket for the same was raised earlier but closed without resolve of issue.
              Sep 03, 2021

              Complaint Status

              IFB Industries customer support has been notified about the posted complaint.
              Dear Sir/Madam,

              Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

              Regards
              IFB APPLIANCES
              1 Comment
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                I have registered complaint vide IFB ticket no . - [protected] on 16th August'21.

                No respond and we are struggling for last 18 days
                Sep 02, 2021

                Complaint Status

                IFB Industries customer support has been notified about the posted complaint.
                Dear Sir/Madam,

                Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

                Regards
                IFB APPLIANCES
                1 Comment
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                  I have raised an issue with my microwave oven in july 2021 with the IFB service center ( complaint number [protected]) . After...
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                  3rd class service
                  I had complained till last 3 to 4 days regular
                  But Costumer Care aren't solve my problem
                  My complaint no is
                  [protected]
                  Sep 01, 2021

                  Complaint Status

                  IFB Industries customer support has been notified about the posted complaint.
                  Dear Sir/Madam,

                  Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

                  Regards
                  IFB APPLIANCES
                  1 Comment
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                    Sub: Promised warranty for the Oven is neglected by the service center professionals and technicians.

                    I bought...
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                    Took an amc for my ifb front loading washing machine for 2 years by paying 6136 rupees. The service person don't come after...
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                    Hi Team,

                    My front load washing machine shock absorber broke
                    and IFB engineer visited my home on 13-AUG-21...
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