IndiaBulls Complaints & Reviews

Address: Pune

Hi India Bulls Finance Company has been frouded by the name of your company. If he has taken my Rs 10, 000, I have mailed you so that you do not have to come back saying that I have all the proof. I'm going to do an FIR
[protected] my number

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Aug 20, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

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Jul 19, 2021

IndiaBulls Customer Care's response Dear Customer,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.

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My money got deducted from dhani pay with dhani cashback card and the transaction failed on FreeCharge and the refund process completed, but the amount didn't reversed to my dhani wallet.

Refund reference number - RFD_OCRWR[protected]_1

Transaction ID - OCRWR[protected]

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Jul 29, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

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Address: baidyapur, gangnapur, nadia, 741256,west Bengal

Sir today I want to pay my rent payment from freecharge app through dhani wallet and my rental amount is 10118 rs. After rent payment my payment was failed and freecharge also refund my 10118 rs but my refund amount not reflect on my dhani wallet. So sir please help me for refund my amount is 10118 rs which successfully refund from freecharge but dhani team not reflect my amount 10118 rs on dhani wallet. My dhani no is- [protected], my dhani email- [protected]@gmail.com, freecharge transaction id-OCRWR[protected], description bellow I sent some screen shot as a proof. please help me sir!!

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Aug 24, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2021

IndiaBulls Customer Care's response Dear Apurba Barman,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Regards,
Team Dhani.

Jul 21, 2021

Updated by ApurbaBarman Dhani team also can call me [protected] no after 5.30 pm so call me please

Verified Support

Jul 22, 2021

IndiaBulls Customer Care's response Dear Apurba Barman,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Regards,
Team Dhani.

Jul 22, 2021

Updated by ApurbaBarman really I my money not get without suicide I have no any option because its not my own money so please refund my on dhani wallet my dhani no is [protected] and contact no [protected] after 5.30 p. m available please refund my money I sent again screen shot

Verified Support

Jul 24, 2021

IndiaBulls Customer Care's response Dear Apurba Barman,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.

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I did Rs 1000 Paytm rent payment on Paytm via Dhani pay account on 12th july 2021. My money got deducted but the transaction got failed and the money was not reversed. Today is 16th july almost 4 working days has been completed but still, I have not received my amount. Please help.
MY refund reference number (RRN) is '[protected]'

Jul 29, 2021

Complaint marked as Resolved

Thank you

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2021

IndiaBulls Customer Care's response Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.

Jul 20, 2021

Updated by Arik khan My contact number [protected]

Verified Support

Jul 22, 2021

IndiaBulls Customer Care's response Dear Customer,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Regards,
Team Dhani.

Jul 23, 2021

Updated by Arik khan Hello sir..

I was made payment ₹9966 at FreeCharge from dhani card but transection was failed and my ₹9966 deducted. Please refund my money because the transaction was failed.

Refund issue date was already over but still refund not received please refund my ₹9966.

Bank Refund reference number - RFD_OCRWR[protected]_1

Registered mobile number [protected]
Transaction date 17th JULY

Payment Gateway id - 6264976901526276106092.

Please resolve my issue Thanks & Regards

Verified Support

Jul 26, 2021

IndiaBulls Customer Care's response Dear Customer,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Regards,
Team Dhani.

Verified Support

Jul 27, 2021

IndiaBulls Customer Care's response Dear Customer,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.

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Address: Indiabulls House 448-451 Udyog Vihar Phase V Gurugram - India

I do a transaction of 4000 and that transaction is not successful but wallet balance is cut And i not get Refund...so please refund my wallet balance 4000rs .

Time is 7:20 am and date 12/07/21

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jul 17, 2021

Verified Support

Dear Rambhodra,

Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

Regards,
Team Dhani

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From last 4 months dhani is debiting my emi amount without any consent in Feb and march they nearly debited more than 1500 even after paying my 120rs EMI and today they debited 590rs even after they debited 120rs on date 05/07/2021 they don't have any customer support services. You can call them 1000 times and they'll never lift your call. I ignored last
Time without filing a complaint
But this time I'm doing.
Indiabulls you better do something
Or I'll drag you to consumer
Court.

Jul 17, 2021

Complaint marked as Resolved

It didn't solve. How the hell it is marked as solve.

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2021

IndiaBulls Customer Care's response Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.

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I DASARI KOTESWARAMMA, My Customer ID [protected], Mobile No - [protected].I paid EMI Rs 1667 today. throngh phonephe, payment succesfull, but dhani app not update, please add that amount my dhani wallet app

Aug 29, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2021

IndiaBulls Customer Care's response Dear Dasari Koteswaramma,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani

Verified Support

Jul 22, 2021

IndiaBulls Customer Care's response Dear Dasari Koteswaramma,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Regards,
Team Dhani.

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Please find the below asked details and reply me asap.

1 - Loan Application Number : IDHADEL09687906

2 - Registered Mobile Number :[protected]

3 - Registered Email Address:[protected]@gmail.com
4 - Description of the issue faced by you in detail.

I have raised request for closing the dhani loan #IDHADEL09687906 last month itself and I was told to pay the outstanding amount of rs 17279.59 in order to foreclose the loan, I paid the same amount on 25th June, 2021. but there has been again the deduction of rs 395 from your side for the foreclosed loan.

Please find the bank statement document attached herewith where you can see dhani loan’s emi deduction.

Can you please refund the emi amount which deducted from bank account and cancel NACH for this foreclosed loan immediately from your end.

I request you to cancel NACH for this closed loan and initiate the refund of 395 rs as soon as possible.

Aug 29, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Jul 16, 2021

Updated by Kumar Ponnusamy please find screenshots of online payment done for the loan

Jul 16, 2021

Updated by Kumar Ponnusamy please refund the amount which excessively deducted from my bank account through NACH.

Verified Support

Jul 17, 2021

IndiaBulls Customer Care's response Dear Kumar Ponnusamy,

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

Regards,
Team Dhani

Jul 20, 2021

Updated by Kumar Ponnusamy Hi IndiaBulls,

Thank you for sharing the NOC document, as per we discussed, please find attached screenshot of bank statement herewith for your reference.

please refund the amount of 395rs which was deducted from my bank account this month, this amount has been deducted after the loan was closed.

Thanks & Regards

Verified Support

Jul 22, 2021

IndiaBulls Customer Care's response Dear Kumar Ponnusamy,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Regards,
Team Dhani.

Verified Support

Jul 24, 2021

IndiaBulls Customer Care's response Dear Kumar Ponnusamy,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Regards,
Team Dhani.

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I have problem with indiabulls Dhani creditline. i got creditline amount of 5150/- and my loan agreement number is IDHADEL09419911, My monthly EMI is 120/- only. My problem is, on 5th of every month 120/- debited from my account. but for last three months i got message from SBI that Your NACH is dishonored because of insufficient funds but I Maintain sufficient funds. and i opened Dhani app it is showing total amount payable is 472/- rupees. i Contacted Indiabulls regarding this issue through Mail several times and contacted customer support team so many times. i am not getting any help with them. I am paying them 120+295+472=887 rupees for two months.
My CIBIL is getting influenced with this problem almost 60 points reduced this month.

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Aug 18, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2021

IndiaBulls Customer Care's response Dear Varunendu

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

Regards,
Team Dhani

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Address: Flat 754, Jal Vayu Towers, NGEF Layout, Sadananda Nagar

I have been trying to close my loan but these people are not sending me the payment link. I have called and sent several emails but they reply with the same message every time. They ask me to close the loan by logging into the mobile app but the app is not working for the past 13 days.

Their representative called me twice and said I will receive the payment link on email the same day but nothing came.

Their customer care number is a fraud and has been created to fool people. When I try to call as an existing customer, the IVR says we don't operate in your area. I tried with their office pin code even then I got the same msg.

When I try as new customer then after a long wait I get to talk to the executive then they say system is down and we cannot send the link. But they are happily charging the interest.

Need your help from this fraud company.

IPERBAN01013921
IPERBAN[protected]

Aug 29, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2021

IndiaBulls Customer Care's response Dear Customer

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani

Verified Support

Jul 22, 2021

IndiaBulls Customer Care's response Dear Customer,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.

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Address: Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001

Close my Dhani Account and All Services related to me
Contact No-[protected]

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jul 16, 2021

Verified Support

Dear Tarendra Bhagat,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.

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Close my Dhani Account and All Services related to me

Cancel my plan of Dhani One Freedom Plan and Cancel my n-Ach Mandate ( ECS ) with associated with canara Bank, due to financial issue I am unable to continue the membership of Dhani One Freedom Plan and Dhani Super Saver Services.
Contact no. -[protected]

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I have a top-up loan with loan number IPERLUC04363422. On 6th March, 2021 recovery agent Shiv Narayan Singh(Mb no: [protected]) messaged on whatsapp to foreclose the loan with 3500 INR in cash but I refused and asked a link, on which he shared the link. I did the pay the amount and he said the NoC will be in dhani app after 1 month. But till now loan is not closed and recieving calls to pay the outstanding amount. I contacted the recovery agent, he said because did not gave him cash the loan is not closed. Which company asks for cash payment? This is basically scam and my loan is not yet closed. I tried contacted dhani cares by email and twitter but they ignored the evidences shared and have not recieved any response on that. Please take the action against the employee and also close my loan. I am attaching the proof of conversation and payment.

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Jul 27, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2021

IndiaBulls Customer Care's response Dear Customer,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Regards,
Team Dhani.

Verified Support

Jul 26, 2021

IndiaBulls Customer Care's response Dear Customer,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.

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Due to negligence of Indiabulls employee over gurgaon branch India. I have not received full payment under PMAY still they are not be able to give the detail of PMAY status to my home loan account. I had 3 times visit to Indiabulls office in feb month and long trailing forwarded mail without any reply from indiabulls from last 5 months.

Aug 29, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2021

IndiaBulls Customer Care's response Respected Sir,

Greetings from Indiabulls!

We would like to get this checked. Request you to please share your contact number or loan account number and our team will connect with you at the earliest.

Regards,
Indiabulls Housing Finance Limited.

Jul 20, 2021

Updated by Kautuk roshan Home Loan Account_ HHLGRG00384155 and contact number is [protected]. Please share your mail ID so I can share the long trailing mail with you.

Verified Support

Jul 23, 2021

IndiaBulls Customer Care's response Respected Sir,

Greetings from Indiabulls!

We understand that our concerned team has contacted you and has shared all the requisite information pertaining to your concern. Do let us know if any assistance required in future.

Regards,
Indiabulls Housing Finance Limited.

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K

Kautuk roshan

Jul 20, 2021

Home Loan Account_ HHLGRG00384155 and contact number is [protected].Please share your mail ID I will share you the trailing mail details.

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Sir I had close my pending personal loan on 30 June 2021 i paid all outstanding which was reflecting on my dhani profile i.e Rs 4200. inspite of this payment, this account is still reflecting in my Cibil record, pl close the said loan
My loan account number was IPERNAS 05839576
Pl do the needful at the earliest
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Aug 21, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2021

IndiaBulls Customer Care's response Dear Customer,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Regards,
Team Dhani

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Address: At post Makhmalabad, Near SCS High school, Panchavati, Nashik -03

Sir I had close my pending personal loan on 30 June 2021 i paid all outstanding which was reflecting on my dhani profile i.e Rs 4200. inspite of this payment, this account is still reflecting in my Cibil record, pl close the said loan
My loan account number was IPERNAS 05830576
Pl do the needful at the earliest

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On 14th May2021 at 3:28 pm., I made a transaction of ₹10000 on PAYTM MOBILE SOLUTIONS merchant but it failed at merchant whereas money got debited from dhani wallet.
But not received till now..please refund my money back..!

Aug 26, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2021

IndiaBulls Customer Care's response Dear Customer,

Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

Regards,
Team Dhani

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Hello team,
The loan amount sanctioned for me is 20000 and the monthly EMI respectively 1950/- for 12 months. In the month of January I have to pay last EMI but due to some external reasons I paid the amount in February with late fees and I supposed to get the NOC by 15 days after the transaction and I got the same reply by your staff instead of that I am frequently getting calls from your customer executives and they are saying that...

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Address: Conought place , Delhi

I have transferred ₹4000 in my bank account from dhani general wallet. Amount has been deducted from my general wallet but it has still not transferred in my account. Neither their support team contact us nor their support team pick up call.

It is saying 3-4 hours, but 10 hr has gone, still amount nit credited.
Can DHANI tell me why this occurs and when my problem will be resolved.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jul 16, 2021

Verified Support

Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.

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Dhani has debited amount from my account even after clearing all my dues and cancelling the subscription successfully, I've even cancelled NACH through my bank yet they still can debit amount. Please help

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jul 16, 2021

Verified Support

Dear Customer,

Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

Regards
Team Dhani

IndiaBulls Complaints & Reviews

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IndiaBulls reviews & complaints page 56

Fraud scam

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My money got deducted from dhani pay wallet ,transaction failed on FreeCharge, but the amount didn't reversed to my dhani wallet.

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My freecharge rental payment failed 10118 rs but my refund not reflect on dhani wallet

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My money got deducted from dhani pay and the transaction failed on paytm, but the amount didn't reversed to my dhani wallet.

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Payment failed but refund not received

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Amount debited even after paying my emi

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Actual my loan amount 16665,but showing 19138

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EMI amount deduction even though the loan has been closed

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EMI is deducting but after 10days NACH dishonoured

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Dhani Loans

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My dhani one freedom card deactivation

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My dhani one freedom card

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Paid the foreclosure amount but the loan is not closed yet.

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PMAY status

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Regarding updation in Cibil

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Regarding NOC and updation in Cibil

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Refund my money as soon as possible

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For NOC

Wallet amount not received in bank account

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Unethical NACH debits

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