Intex Technologies Complaints & Reviews

I have purchased a mobile on[protected] from shop but problem is when I am going in lift or roaming area network it is showing full network but it shows call barring and call are not connected when I switch off and on my mobile starts working properly I have to do this every time from last 2 days and flash light is also not proper it shows very dim light. I have visited 6 service centre today out of which 4 were closed only 2 were open but both of them were unable to give me proper service today was the last date of replacement I had already sent you a mail and attachment of the bill so I am requesting you please give me proper suggestion I have already talked with your service center number even they were unable to give me proper service and suggestion.

Sir/Madam, I have brought intex aqua HD mobile dt.09.11.2013, It has been already repaired two times from Thane service center within warranty period (both time Same issues). Now the third time i have submitted the mobile at Thane service center on dt. 17.10.14, after submission i got diffrent status from service center that is given below Sr. No. Date Status given by service center 1. 17.10.14 Mother board issue-parts is not available (they issued Job Sheet) 2. 20.10.14 Phone Not received by service centre whole day (3 diffrents Number Tried) 3. 21.10.14 Phone Not received by service centre whole day (3 diffrents Number Tried) 4. 22.10.14 Parts Not available-u will get mobile repaired soon when parts will received 5. 28.10.14 In Process 6. 30.10.14 they told me that your warranty is over due to liquid damage, and you will have to pay for this (but my question is i have submitted this mobile well conditioned then how it became liquid damage, also they gave me status on dt.20.10.14 & 21.10.14 that when parts will received u will get the mobile repaired.) I am not satishfied with service of Thane service center, I hope i will get the mobile repaired as free of cost. I requested you to please look in this matter, My Job Sheet no[protected]T001 IMEI No.-[protected] Please reply me when u get this complaint Thanks and Regard, Sachin Sheth

1.purchase INTEX Aqua i-7 on 29.11.2013 from M/s Sai the Mobile hub, 31, jyoti shopping compex, zone-1, mp nagar, bhopal, (MP), 2. given to service centre for display problem on 08.09.2014 at M/s Morning Star Enterprises, jyoti cineplex, MP Nagar, Bhopal, 3. recieved back the phone on 29.09.2014 without rectification, deposited to the service centre again on 29.09.2014 4. recieved back the phone on 29.10.2014 But dislpay problem is still not rectify

I buy Intex Aqua Star power on 25.09.2014. on 19.10.2014 (within 25 days) my handset display turn off during a call, i was restart so many time but it not work, when i approach service centre there is no one in the service centre to repair my phone, even they made excuse due to shortage of electricity they not repaired, what the hell is wrong with you. my phone is not repaired yet, i had already filed a complaint in consumer care but they did'nt reply. Please Either You Solve my Trouble or I will Fill a PIL against Intex company as a whole to leave India, not to make People Fool, Don't Play with Public Money... You Suck. even u don;t have sense to Doing Business..

My name is Aditya Nema and I bought an intex aqua N4 mobile on 12/05/2014. after three months the phone suddenly get shut down and was not starting So, I gave it to the service center for repair on 27/08/2014 after 20 days it came back but it was not repaired, the people of the service center said that they will be replacing the whole set because the whole set is faulty.then i gave the box for replacement on 19/09/2014, it's been a month but the mobile st is not replaced. Details of mobile- Name of the owner: Aditya Nema Date of purchase[protected] IMEI No- [protected] Place of replacement- Bhilai Job sheet no[protected]T001 Address of service center-177, Dalton complex, akash ganga Bhilai, chhattisgarh Date of submission[protected]

Dear Sir, This is to Inform you that myself Arvind Sxaena has purchased one Intex Mobile ModeL No :- GSM CloudY13+ from your Distributor Arpit Enterprises Bareilly.. After purchasing of 4 Months my mobile Display got Defective so on Dated 28th August'14 I submitted the mobile to service center Arpit Enterprises Bareilly . After so many Visits and Followups i have not get up my Mobile Set Till date and they are making fool time on time.. Moreever Mr. Girish Mobile No:-[protected] always speak in very rudely manner to me.. How is this impacting your Brand. Just Think.. Need your Urgent Support in Getting my Problem sorted . I am very much irritated with this kind of Behaviour and service.. Pls help me in Getting my Mobile phone back as soon as possible.. Regards, Arvind Saxena Bareilly :- [protected]

Hello My phone is not working properly. so same has been given service centre to repare. and given the TAT for 15days. but till the time i have not received my product. and not giving propre answer. request you to please help to closer this issue. Job sheet No.[protected]T001 dated.23.09.2014

Dear concern, I purchased an intex smartphone named intex aqua i4 plus on 11 march 2014 from a retail store. Actually i was samsung user earlier but after so many benifits which sales person has shown me I choosed to go with intex. And i was completly satisfied with device. but after 4 months it fells and display is broken. Then I checked in local market where display is for 1000. but instead of local display i've ordered for the same in intex service centre. branch- abhaypur panchkula. ph. 5018302 but after 15 days when i got it back the display was very cheaper in quality.visual quality was very poor. and their person has purchased that phone from me in 1600 /-because he said all displays of intex are chineese and they can't fix this fault. sold 7500 /- phone in 1600 /- I went there to get it repair but unfortunately had to sold to him. and now i came out of intex family and would suggest to every one not to use an intex phone. guys a device can bse trustless bcoz its a machine after all but customer service should be reliable. Sorry intex but really dissapointed from your service. ...sahib panchkula .[protected]

Dear sir.On dated 11/10/2014 ricived my mob from your Shaligram Enterpries ( services centre )and today in my hand ricived that and see afetr serveces this mob problem was not solved and other problem also facing like, 1) Network issue not solved.2) Sensor not working some time while taking that time display also in ON Condation.3) Body brocken in left side of bottam.i hartly request please Replaced me this mob instrumentWarm Regards, Umang JadavMo: +91-[protected] +91-[protected][protected][protected]----On Sat, 11/10/14, Umang Jadav <[protected]@yahoo.com> wrote: Subject: RE: Re: Contact us from Website (Mobile Phones)To: kumar.[protected]@intextechnologies.com, "Chittaranjan Jha" <chittaranjan.[protected]@intextechnologies.com>Cc: "'Intexcare'" <[protected]@intextechnologies.com>Date: Saturday, 11 October, 2014, 5:56 AMDear Sir.Please status update When i will Recived My Mob?Warm Regards, Umang JadavMo: +91-[protected] +91-[protected][protected][protected]----On Fri, 10/10/14, Chittaranjan Jha <chittaranjan.[protected]@intextechnologies.com>wrote: Subject: RE: Re: Contactus from Website (Mobile Phones) To: kumar.[protected]@intextechnologies.com Cc: "'Umang Jadav'" <[protected]@yahoo.com>, "'Intexcare'" <[protected]@intextechnologies.com> Date: Friday, 10 October, 2014, 6:40 AM Dear Vinod, Pls. look into it. Thanx& Regard's Chittaranjan Jha -----OriginalMessage----- From: Intexcare [mailto:[protected]@intextechnologies.com] Sent: Thursday, October 09, 2014 5:03 PM To: Chittaranjan Jha" Cc: Umang Jadav Subject: Re: Re: Contact us from Website (Mobile Phones) Pls status... Yourssincerely, Customer Relationship Manager IntexTechnologies (I) Ltd ----- Original Message ----- From: "Umang Jadav" <[protected]@yahoo.com> To: <[protected]@intextechnologies.com> Cc: "Chittaranjan Jha"" <chittaranjan.[protected]@intextechnologies.com> Sent: Wednesday, October 08, 2014 4:36 PM Subject: Fw: Re: Contact us from Website (Mobile Phones) Sir. Please status ? When i will used my Mobile Phone ? Today 23dayi have not andoried phone. WarmRegards, Umang Jadav Mo: +91-[protected]+91-[protected] --- On Wed, 1/10/14, UmangJadav <[protected]@yahoo.com> wrote: >From: Umang Jadav <[protected]@yahoo.com> > Subject: Re: Contact us from Website (Mobile Phones) > To: "Intexcare" <[protected]@intextechnologies.com> > Date: Wednesday, 1 October, 2014, 5:35 AM > Sir.> > Job Sheet no :[protected]T001 > > Warm Regards, > > Umang Jadav > Mo: +91-[protected] > +91-[protected] > >[protected][protected]---- > On Mon, 29/9/14, Intexcare <[protected]@intextechnologies.com> > wrote: > > Subject: Re: Contact us from Website (Mobile Phones) > To: [protected]@yahoo.com > Date: Monday, 29 September, 2014, 11:50 AM > > > > > > > > > Dear Customer, > > Kindly let us know the job sheet number > for > further. > > Assuring you ofour best services at all times. > > Yourssincerely, > >Customer Relationship Manager > IntexTechnologies (I) Ltd > > > ----- Original Message ----- > > From: > [protected]@intextechnologies.com > > > To: [protected]@intextechnologies.com > > > Sent: Monday, >September 29, 2014 11:31 > AM > Subject: Contact us> from Website (Mobile > Phones) > >Name : Mr. Umang Jadav> Email Id : [protected]@yahoo.com > Query > Type :Post Sales > ProductType : Mobile Phones > Mobile / Phone :Intex > aqua style pro ( black ) > Subject: Status of My > Mobile >State:Gujarat > CitySurat > Message : Sir. i was last month > purchase a new Intex Aqua Style Pro ( Black ) and > within > one week that mob > side 02 Problem i wasfacing so i submit mob in your > service centre in >Shaligram Enterpries, LG-15 SanghaviTower, surat. > on >15/09/2014 so plese >give me my New Intex Aqua Style Pro ( Black ) As soon > as > posible.Contact no : >[protected] / [protected]

I purchased a new Intex Aqua I7 on 19.09.13 and it was faulty. I gave it to Intex Service Center at secunderabad. First they gave me on 18.04.14 Ref No[protected] TW Replaced circuit board after two month on 25.06.14 Ref No[protected]TW- Replaced Phone set &, on 17.09.2014Ref No-[protected]TW- after 4 days on30.09.2014 delivered Phone without repeating. Actually, They are not sure how long will they take to repair. I am in Trouble because of it have lost all contacts and life is so difficult without cellphone. Actually intex cell phones are a failure company This company is a complete china based company Plz don’t buy intex Phones but any body can respond me

Dear Intex Team, I bought the Aqua i7 mobile set order through amazon.in on 19th December 13. The set was working fine when it was received. But after one month mobile started giving problem. When i did the enquiry with company i have asked to give the phone to AVS Computer at Pune. AVS computer kept the phone for one week & then given back to me. On very second day it got hanged & on restarting all data erased off. Then i have asked to go to Wagholi where they have there warehouse / workshop. They reloaded the software & given to me. Phone was working ok for 6 months & again it started getting off when i am on phone call. It was given back to Wagholi wear house. They said its mother board has gone & it need to be change. For which it will take 5 to 6 days. Now its been more than 20 days passed but they are saying its not ready. I have asked them to change the hand set but they are giving lots of excuses & neither they are repairing nor replacing set. Kindly look in to it and make the set replacement ASAP .

I purchased a new Intex Aqua I7 on 19.09.13 and it was faulty. I gave it to Intex Service Center at secunderabad. First they gave me on 18.04.14 Ref No[protected] TW Replaced circuit board after two month on 25.06.14 Ref No[protected]TW- Replaced Phone set &, on 17.09.2014Ref No-[protected]TW- after 4 days on30.09.2014 delivered Phone without repeating. Actually, They are not sure how long will they take to repair. I am in Trouble because of it have lost all contacts and life is so difficult without cellphone. Actually intex cell phones are a failure company This company is a complete china based company Plz don’t buy intex Phones

Respected Officer, Hi, My name is Prakash Kumari living at Hyderabad (Mob No.[protected]) & I purchased Intex Aqua I7 from from Master communication Punjagutta Hyderabad 82 on[protected] with a cash of Rs.24000/-t Mobile should be under warranty. Now after 6 months my Mobile got some problem and stop working i visit more than 6 times.(on 18.04.14 Ref No[protected] TW Replaced circuit board, 25.06.14 Ref No[protected]TW- Replaced Phone set, 17.09.14 on 17.09.2014Ref No-[protected]TW- delivered Phone without repeating on30.09.2014 service center is not properly replying it will not get repaired, also i had informed via email to Intex Customer care but no any response or any action been taken. I had email communication with Intex Customer service center but no any response received. Hence I request you to help me in this matter and get my mobile back on working condition... Regards, prakash

I wish to complain your failure model intex aqua I7 phone that I purchased on 19.09.2013 from Master communication Punjagutta Hyderabad 82 I am complaining because heating up, hanging, not charging properly, log off etc, To resolve this problem I would like you to Refund your failure model intex aqua I7 phone amount. When I first learned of this problem, I contacted intex service center secunderabad Near CTC, and was told that nothing could be done about my problem. I believe that this response is unfair i visit more than 6 times.(on 18.04.14 Ref No[protected] TW Replaced circuit board, 25.06.14 Ref No[protected]TW- Replaced Phone set, 17.09.14 on 17.09.2014Ref No-[protected]TW- delivered Phone without repeating on30.09.2014 I would like a written statement explaining your company’s position and what you will do about my complaint. I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 4 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am attaching copies of my receipt You may reply to me at this email or call me at [protected]@gmail.com[protected] Sincerely, Prakash Kumar VA ( consultant operations) ICFAI Business School Plot No-65 Nagarjuna Hills Punjagutta Hyderabad 82

सर मेरा नाम रोब्बी टंडन हे मेरा मोबाइल नंबर [protected] हे मेने 25 अगस्त को इंटेक्स 3G मोबाइल लिया 4 से 5 दिन में पता चला की बेट्री अपने आप डाउन हो जाती हे बगेहर इन्टरनेट के और बगेहर फ़ोन के मेने दुकान बाले जिससे मोबाइल लिया उसको कोम्प्लैने की उसने सर्विस सेन्टर जाने को कहा में 3 बार सर्विस सेन्टर गया पर उन्होंने मोबिल देखा तक नही मेरे को पागल समझा सर मेरे पास दूसरा मोबाइल नोकिया X हे जिसपर में नेट चलाता हु और में मोबाइल 15 सालो से चला रहा हु यहे नंबर 15 साल से मेरे पास हे अनेक मोबाइल उपयोग करे हे पर कभी ऐसी सर्विस देखी और न ही ऐसा बरताब AAP कुछ करसकते हे

Namaste sir, I have an intex aqua marvel+ mobile whose battery discharges very fast and now is out of order. So I visited Intex Service Center (Rajkot-Gujarat) and didn't got satisfied by the service I had there as they don't give their full attention to the customers and they even don't have the battery in the stock for 20 days...even the other customers present their didn't liked the service of your agents much because they just don't have an immediate answer to the problem faced by the customer. I am sorry to say but we too are busy with our schedule and if we need to go again and again to the service center begging them to provide us the service then nothing worse could happen with us! We regret of buying your companies product just because of the service you provide us.

tarmalvk on Sep 29, 2014 Dear sir I have bought new intex mobile on Date:[protected] from jamnagar. After a 20 days of my purchase my phon network goes slow so i think that there was a problem due to my sim so i interchange my sim again after 8 days network goes down so i again interchange my sims but at that time after interchanging sim when i restarted my phon than no network found again i have swtch off my phon and than again interchange sims but still there is no network coverage so next day i was gone to intex service station on Dt.[protected] but they refused to take my phon for service in reason they ask me we are liable to take 32 or 35 phones per day so i register complaint using toll free no with complaint no [protected] Next day i was send my phon with my brother again they refused to take my phon under service but my brother given phone to service station forcefully than on Date[protected] i got a confirmation of my phone received from service station " Dear Customer, Your product received for repair vide Jobsheet No.[protected]T001We will inform you once product is repaired. Assitance Call.[protected]" After this i have contacted service station on[protected] but they replied my phone was sent in service station for check and its status is part pending than i go from there again i contacted on[protected] still they given me same answer as before after 15-09 i was tried twice a week to contact service station but same reply at last on 26-09 they told me that your phon will be received after 3 days so today[protected] i have sent my brother to take my phon back when my brother asking a person on a service desk a person replied your phon is not under warranty because it a physical damage and we was sent your phone to company after your confirmation on Dt.[protected] I have requested a person many time that my phone is not physically damaged and you never contacted me about this problem but service person not hearing my request so warned him and take my service job sheet back from him without take my phon back because a service person trying to fraud with me please do needfull for me sir. Contact address Intex service centre Nr.townhall, Jamnagar. Mo[protected]. My contact no is [protected] Please do needful for my Justice

Dear Sir/Mam, INTEX MOBILE My Intex mobile (model no. AQUA I 6(BLACK) with Job Sheet no.[protected]T001 and lot No.[protected] submitted at your service center ( Goel Communication ) Ghaziabad on 12/09/2014 for repairing but it is not repaired till now. Regarding this I talk to your customer care executive many time but they are not responding me properly. When ever I called again they said for taking some time more. As per talking your customer care executive my phone reached in your Company on 18/09/2014 but still nobody telling me properly that when I will get my phone. I am requesting to you that please understand my problem because without phone I am facing too problem So please resolve my problem urgently. Regards, Deepak Kumar +91- [protected] +91- [protected]

Dear sir
I have bought new intex mobile on Date:[protected] from jamnagar.
After a 20 days of my purchase my phon network goes slow so i think that there was a problem due to my sim so i interchange my sim again after 8 days network goes down so i again interchange my sims but at that time after interchanging sim when i restarted my phon than no network found again i have swtch off my phon and than again interchange sims but still there is no network coverage so next day i was gone to intex service station on Dt.[protected] but they refused to take my phon for service in reason they ask me we are liable to take 32 or 35 phones per day so i register complaint using toll free no with complaint no [protected]
Next day i was send my phon with my brother again they refused to take my phon under service but my brother given phone to service station forcefully than on Date[protected] i got a confirmation of my phone received from service station " Dear Customer, Your product received for repair vide Jobsheet No.[protected]T001We will inform you once product is repaired. Assitance Call.[protected]"
After this i have contacted service station on[protected] but they replied my phone was sent in service station for check and its status is part pending than i go from there again i contacted on[protected] still they given me same answer as before after 15-09 i was tried twice a week to contact service station but same reply at last on 26-09 they told me that your phon will be received after 3 days so today[protected] i have sent my brother to take my phon back when my brother asking a person on a service desk a person replied your phon is not under warranty because it a physical damage and we was sent your phone to company after your confirmation on Dt.[protected]
I have requested a person many time that my phone is not physically damaged and you never contacted me about this problem but service person not hearing my request so warned him and take my service job sheet back from him without take my phon back because a service person trying to fraud with me please do needfull for me sir.
Contact address
Intex service centre
Nr.townhall, Jamnagar.
Mo[protected].
My contact no is [protected]
Please do needful for my Justice.

I had purchased Aqua 3G somewhere in July 2014, just after 1 month it started malfunctioned and its battery would drain out in a short span even without using the phone. I had given my mobile phone for replacement on 26th August against job number[protected]T001 and the same is pending since last 1 month. Even your customer care is not able to give proper information on the same and every time they repeat that it will be resolved within 7 days. Every time I call, they give me some other number to call but after calling that number also the resolution has not been done for the last 1 month. I am really fed up with the service what I am getting from you all. Is this the way you treat your customers. ANIL CHATURVEDI [protected] ANIL.[protected]@GMAIL.COM