Jai Matadi Travels — pnr issued but ticket not issued
Ggautam211274 on Mar 3, 2018
The following are the details:-
- date of the incident:- feb 23rd
- agent details:- jai mata di travels, panvel, landline number : 022
[protected]Sulekha number), mobile number : [protected], [protected],
Email id : [protected]@email.com
Incident description:- i was looking for a ticket for ahmedabad to toronto. I have got the agent details from sulekha and they have provided me four travel agent details. One of the agent contacted me and after a detail discussion, i have been provided a pnr and booking reference number for a travel ticket from ahmedabad to toronto by an agent named above. The agent asked me to pay full payment against pnr and booking reference number without issuing a ticket. Payment of ~ rs. 205, 000 was done fully on feb 23rd. As i have paid a full money to the agent, the agent did not issue a original ticket number till now. Also, he has switched off his phone since last three days and there is no response from them at all. Information along with phone number of the agent is mentioned below.
Desired resolution of complaint:- requesting a refund or issuing a ticket.
Photos of the pnr and tickets provided to me are attached.
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