Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Full cancellation acknowledgement

Pnr number : j48682319
Date of journey : 08 / 03 / 2015
Trip code : 2235otybng
Class of service : airavat
Passenger start place: ooty
Passenger end place : bengaluru
No. Of seats : 2 (Adults=2 ; children=0)
Journey fare details
Total fare : 1266. 00
Refund amount : 1141. 00
Cancellation fee : 0. 00
Cancellation percentage : 10. 00 %
Till now i do not get any refund amount.

Dear concern,

With referen no 0b16209814 on[protected], i was trying to book two tickets from bangalore to hyderabad through internet in your website, pasenger details were updated and the payment window was also updated with my sb account details, the amount was deducted from my sb account but the tickets were not booked even i didnt received any sms to my nmobile for the e - ticket


Doj:[protected]
Booked from: bangakore to hyderabad, 2 adults
Amount : rs: 2721 / -
Mobile no: [protected]

Kindly check and refund the ticket amount to my sb account


Regards,

K. Laxmi narsaiah

I am registered user of KSRTC with user ID m.[protected]@gmail.com I am extremely disappointed with the ksrtc service as the refund that I registered for has still not been refunded to my account. Its been 40 days already. I keep calling the customer care but it never gets connected. Kindly solve the problem at its earliest and refund my amount as soon as possible. KSRTC OB No. OB15774702 is this. It was round trip booking from Bangalore to Calicut that got failed and the amount to be refunded is Rs. 4816.

Dear Sir; I My self Deepak.d.Hegade Age-39years due some urgent work at bangalore presently staying at uncle house in shimoga boarded the KSRTC bus for bangalore at 1:15pm at shimoga govt bus stand (Bus belonged to kunigal depo. as per ticket & ticket no is 062209) At approx.7:20pm bus crossed the Nelamangala & reached the first toll on the fly over. The toll company name Navayuga toll I got up from sit and onwent to pick my luggage (2no bags) one black colour laptop carrying type sack which Ihad kept on the top carriage above sit & found that it was not the place so asked the conductor & fellow passenger but did not get a suitable answer so I picked the 2nd bag (brown colour hand bag) which I had kept near my Leg below the sit.The bag which was stolen contained all my important document such has (original passport, bank passbook-5nos, ICICI bank cheque book-1no, photos-6nos, plot papers-original papers, LIC bronds-3nos, LIC diary-1nos, house keys-2set, HP gas registration paper-1no, constructed house agreement original paper.

I along with 2 of my friends were travelling in a bmtc bus on saturday evening. We caught this bus at 7:30 pm from electronic city bangalore for koramangala. Bus was crowded So he asked to move behind but because of the crowd ww cdnt. Tge conductor started insulting us and asked us to get down. We strongly denied, he insisted and insulted us. We belonging to north india didnt understand what he said. But went on abusing us. Not expected this kind of behaviour from a government servant. We went on asking him to talk properly. I told him i will complain, but he disnt pay any heed. Requesting you to stop these kind of nonsense in bmtc buses towards northies.

Without any specific reason, the Trivandrum-Varkkala Beach VOLVO bus which starts @5.30 PM, passes through Technopark has been cancelled. Please restart the service as many of the Technopark employees(including me) depends on this bus to reach home. Usually the bus is crowded enough for the service. So please take necessary action and we hope the service will restart very soon.

[protected] Forwarded message[protected] From: SHREESHAIL G Date: Fri, Jun 12, 2015 at 2:05 PM Subject: Re: Refund for failed transaction To: [protected]@ksrtc.org Cc: [protected]@ksrtc.org Second reminder..I haven't got any response to my queries.Neither the amount has been credited to my account. Have been trying to call the customer care since yesterday, but there is no answer. Thanks Shreeshail[protected] Forwarded message[protected] From: SHREESHAIL G Date: Mon, Jun 8, 2015 at 10:49 AM Subject: Refund for failed transaction To: [protected]@ksrtc.org Hi, I had been trying to call up the KSRTC customer care but in vain. I was trying to book a ticket from Pune to Hubli as a guest user, through KSRTC website on 18th May. The transaction failed at the payment gateway, while Rs. 787 was deducted from my bank account. Please find attached herewith, the screenshot of the failed transaction and also the amount debited from my bank account (this was done through Net Banking). Request you to kindly refund the amount at the earliest. Thanks Shreeshail [Updated by KSRTC Customer Care Jun 15, 2015] Sir, If you are online user, please provide OB no. from My itineraries of your account OR online userID and transaction date. OR If you are guest user, please provide OB no. OR email ID and transaction date. Regards, Awatar support. [Updated by Shree88 Jun 15, 2015] Guest User OB15839835 email ID:[protected]@gmail.com Transaction Date:18th May 2015 [Updated by Shree88 Jun 16, 2015] Please provide an update on this. [Updated by Shree88 Jun 16, 2015] Please update me on the current status. Will I get the refund or not?

I have cancelled my booked ticket on 07th May with PNR Number: J49931750. But till now the refund amount is not credited to my account. There is NO response neither from customer care nor for the e-mail I have sent, despite trying many times. Please help me to get my amount refunded as early as possible.

Sir i am regularlarly travelling from bangalore to hyderabad to and fro by using KSRTC Suhas services belongs to Bidar depot. Why these buses are so dirty inside, seats are sticking, seat covers contains lot of dust, no neck rest cusions, and no mobile charges. Many complaints i lodeged but no response so far, recently i travelled in suhas bus my pnr no is H51076816 dt 15.6.15 from Hyderabad to bangalore - please check this bus inside, how the passenger will sit comfort in seat and travel such long distances - surprisingly no mobile charges in Rajahamsa and Suhas services. Why the buses are not maintaining clean - why no inspections sudden - if we complaint at bus alighting point they are not at all caring. If possible develop and maintain clean. Srinivas [protected] Bangalore

on 7th May'15, we cancelled the KSRTC booking, but the refund is still not provided. I am calling the the KSRTC number[protected] Ext 283 daily since then. No one answers the phone and many times they receive & hang up. I've given a call more than 100 times. Can you please help get the refund ASAP.

[protected] Forwarded message[protected] From: SHREESHAIL G Date: Fri, Jun 12, 2015 at 2:05 PM Subject: Re: Refund for failed transaction To: [protected]@ksrtc.org Cc: [protected]@ksrtc.org Second reminder..I haven't got any response to my queries.Neither the amount has been credited to my account. Have been trying to call the customer care since yesterday, but there is no answer. Thanks Shreeshail [protected] Forwarded message[protected] From: SHREESHAIL G Date: Mon, Jun 8, 2015 at 10:49 AM Subject: Refund for failed transaction To: [protected]@ksrtc.org Hi, I had been trying to call up the KSRTC customer care but in vain. I was trying to book a ticket from Pune to Hubli as a guest user, through KSRTC website on 18th May. The transaction failed at the payment gateway, while Rs. 787 was deducted from my bank account. Please find attached herewith, the screenshot of the failed transaction and also the amount debited from my bank account (this was done through Net Banking). Request you to kindly refund the amount at the earliest. Thanks Shreeshail

Hi, I tried to book a round trip ticket from bangalore to mangalore on 31st May 2015 and money get debited from my SBI account - OB ref no : OB16007218 . I have already sent an email to [protected]@ksrtc.org and havent got any reply. If I try to call the accounts section . They pick the call and cut it. This is the worst response you can get from KSRTC. Please refund the money ASAP.

Dear sir as regularly travel from gulbarga to belgaum. Your sleeper coch bus is not so good kindly I'm requesting you to provide a good condition bus because as we know private bus going full regularly to this way so many passengers expecting from ksrtc to launch good bus to this road now present corana bus is going but it's not so good so kindly I'm requesting you to provide one good sleeper as well as if possible airwat like bus thanking you sir

i booked a bus ticket from Bangalore to Chennai few days ago and the transaction was completed but no ticket was confirmed. On submitting complaint refund was supposed to be processed. but still its been 3 weeks and no refund is provided. My reference number is OB15939947.

Vehicle coming from sringeri to Bangalore at 10 pm depart the conductor doesn't have a consen about the problem I have asked twice and he didn't respond attal and the bus fare is 590 this is not a small amount and this to telling the volva iravatha

Bus number 8 from Kalyannagar to Madivala are very few. There are no frequent buses. Request to increase the numbers. At least every half an hour or 20 mins we need to have bus. At times there will be no buses for 1 and half our and there will be 2 to 3 buses at the same time. Timings should be followed properly. Please do the needful as it is very difficult for working mothers to manage.

I, Dr. sachin residing in jamkhandi.. I have booked ticket thru online on 7/3/15. my ticket didn't get confirm and my money got deducted..inspite of mailing them for refund thy didnt response and didnt lift the phone. so kindly take action against it and make them to refund money. Details of the ticket OB14964094 and my cell no [protected]

hi this is thiyagarajan [protected] was travelling from hassan to ooty on[protected] had a luggage which was left in boot of the bus while un loading the luggage the luggage was broken and the conductor forcefully asked money, plugged the money and taken rs fourty 40 without any ticket

Hi, To cancel KSRTC ticket I had called up customer care number[protected] multiple times, but no one picked up the call. I could not able to travel, because I met with an accident. When I got message from KSRTC about the drivers number they had told that its too late to cancel the ticket. Now I lost my money. I request KSRTC to refund my about. My PNR number is J50817597. My name is Mithu Kurian and Travel date was 05/06/2015. Website was also not functional during that time.

Dear Concern, My self Paneendra my KSRTC id is [protected]@gmail.com, I have booked a ticket from Bangalore to Sindhnoor on 28/05/2015 and journey date is also same that is 28/05/2015 for my sister . While booking I have selected single ladies option and booked the ticket as instructed by KSRTC call center and they confirm that the seat will not be allocated to Gents. But at the time of boarding the Crew(conductor) was arguing with us that the next seat was allocated to gents and that was through online but when i call to call center they told it is crew(conductor) as only allocated it. Following things I have noted is 1) He was trying to send my sister to last empty seat and he was not agreeing that it was his mistake that he allocated to some gents. 2) He was not on time pick up time was at 22.05 but bus came at 23.10. 3) He has 000000 respect to ladies and no helping nature. 4) He was trying to blame me for booking double seat for ladies Please let us know how do we trust KSRTC for ladies safety as we have cancelled our journey and went in Private travels. I am not asking for Refund I am asking for action on that stupid crew(conductor)