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Karvy Complaints & Reviews

3.7
Updated: Jan 2, 2026
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S
suma1982
from Bengaluru, Karnataka
Aug 1, 2018
Resolved
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Address: Hyderabad, Andhra Pradesh

Dear sir
I have tried to do with proper documents more then 4 times my address update in aadhar online, but always we will get reply transcatlion error, when we typing it will correct but karvy will send reply it is trasliteration error, pl guid us what we have to do, what software we have to use, i have done your aadhar center only online, but still it is rejecting, what is the reason, shall we send the post?

Your request has been rejected.

Urn number: [protected]
Reject reasons : transliteration error in the request field
Kindly solve my issue
Aug 8, 2018
Complaint marked as Resolved 
IT IS SOLVED BY KARVY THANKS
Karvy customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2018
Karvy Customer Care's response
Dear Sir/Madam,

With reference to the above compliant, we request you to please provide your aadhaar number along with the local language to kcpl.[protected]@karvy.com to enable us to check and get back to you shortly.

Regards
Team Karvy
Aug 01, 2018
Updated by suma1982
already mail please check & confirm
Aug 02, 2018
Updated by suma1982
dear sir

any update ? shall we send post also for address change what is is procedure and address

Regards
suma
Aug 04, 2018
Updated by suma1982
URN Number: [protected]
Reject Reasons : Transliteration Error in the Request Field

AGAIN ERROR
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    R
    raghavramachandran
    from Vasai-Virar, Maharashtra
    Jul 31, 2018
    Resolved
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    Address: 411019
    Website: UIDAI (Aadhar Update Online)

    Dear Sir

    I had submitted an online Aadhar Update Request 0000/00522/21040 for updating my address in Aadhar Card database. This request was rejected due to "Transliteration Error in the Request Field". I really cannot pin-point any error in the translation as mentioned in the Update Request. I have actually sought advise for the same from at least 10 people who have a very good understanding of the local language (Marathi).
    I request you to please let me know the exact field which was found with Transliteration Error and what correction is expected by Aadhar Update Karvy Support Team. For your clear understanding I am attaching the Update Request.

    So I seek proper clarification to proceed for my Aadhar Update otherwise I may never be able to update my address in Aadhar database.

    Thanking you...

    Regards
    Raghav
    +1 photos
    Sep 5, 2018
    Complaint marked as Resolved 
    Karvy customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2018
    Karvy Customer Care's response
    Dear Sir/Madam,

    With reference to the request, given Urn Number Rejected due to “Transliteration error in the request field”, We have highlighted the error in the attached screen shot for your information. Any further assistance, please write a mail to kcpl.[protected]@karvy.com.

    Regards
    Team Karvy

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      K
      Kaushik Mezmerized
      from Chennai, Tamil Nadu
      Jul 30, 2018
      Resolved
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      Address: Hyderabad, Andhra Pradesh, 500034
      Website: www.karvy.com

      Hi team,

      I have submitted the request to change my present address and provided the letterhead from a registered company as an address proof. It was rejected consequently again and again as invalid document and transliteration error and no detailed information on this. Please check and revert.

      Request no: 0000/00522/09723

      Regards,

      Kaushik. C. R
      Sep 3, 2018
      Complaint marked as Resolved 
      Karvy customer support has been notified about the posted complaint.
      Verified Support
      Jul 30, 2018
      Karvy Customer Care's response
      Dear Sir/Madam,  

      Please share the Aadhaar number, URN number and local language in which the updation is done at kcpl.[protected]@karvy.com.

      Regards
      Team Karvy
      Jul 31, 2018
      Updated by Kaushik Mezmerized
      Dear Team,

      Aadhar Number :[protected]
      URN number : 0000/00522/09723
      Local Language : Tamil
      Aug 01, 2018
      Updated by Kaushik Mezmerized
      Dear team,

      I have shared the requested details. But no response from your end. Please revert.

      Regards,

      Kaushik
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        S
        Sridhar Plv
        Jul 30, 2018
        Resolved
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        Resolved

        Address: 411036
        Website: Aadhar

        I am trying to update my aadhar number with my address and it got rejected 4 times with transliteration error:
        My address is:
        Sancheti belcastel, 5th floor, keshav nagar which is getting converted to

        संचेती बेलकॅस्टल, 5th फ्लोर, केशव नगर using google input tools.

        Urn number for reference:
        0000/00517/79303
        0000/00519/25287
        0000/00519/75939
        0000/00520/22279

        Could you please provide the correct transliteration you are looking for so that i can update it again.

        Thanks and regards,
        Sridhar p.
        Aug 30, 2018
        Complaint marked as Resolved 
        Karvy customer support has been notified about the posted complaint.
        Verified Support
        Jul 30, 2018
        Karvy Customer Care's response
        Dear Sir/Madam,

        Please share the Aadhaar number, URN number and local language in which the updation is done at kcpl.[protected]@karvy.com.

        Regards
        Team Karvy
        Jul 30, 2018
        Updated by Sridhar Plv
        Thank you very much for very quick response. Shared the mail to kcpl.[protected]@karvy.com with same details.
        Thank you very much for very quick response. Shared the mail to kcpl.[protected]@karvy.com with same details.
        I am having shares of Jindal Vijayanagar steel limited folio no jvs0648313 in the name of Vimal Chand Jain and Ranjana Jain
        Certificate no 5537677 to 79
        Kindly inform the process of redemption

        Thanks
        Vimal Chand Jain
        Mobile no [protected]
        E mail id [protected]@hotmail.com
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          T
          tshivani
          from Noida, Uttar Pradesh
          Jul 28, 2018
          Resolved
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          Address: 110078
          Website: Help for correcting transliteration error

          Hi sir/mam,

          My aadhar number is[protected], and my husband's name is ravi kumar yadav and it is not getting translated correctly while updating the aadhar details and hence it has been rejected 15 times due to transliteration error.

          Could you please tell me the correct hindi translation of "ravi kumar yadav" in hindi so that i dont get this transliteration error again.

          Looking forward for your kind response.

          Thanks and regards,
          Shivani
          Aug 31, 2018
          Complaint marked as Resolved 
          Karvy customer support has been notified about the posted complaint.
          Verified Support
          Jul 30, 2018
          Karvy Customer Care's response
          Dear Sir/Madam,

          Please share the Aadhaar number, URN number and local language in which the updation is done at kcpl.[protected]@karvy.com.

          Regards
          Team Karvy"
          Aug 04, 2018
          Updated by tshivani
          Hi Sir/Mam,

          I have dropped an email on kcpl.[protected]@karvy.com. along with the required details. However i haven't received any response yet.

          Kindly help me with the same sir, it will be a great help.

          Thanks and Regards
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            K
            Kshitij Raut
            from Pune, Maharashtra
            Jul 28, 2018
            Resolved
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            Address: Pune, Maharashtra, 411060

            Urn number 0000/00520/65769, i got rejected so many times because of transliteration error, even i didnt change in my local language any thing and kept as it is whatever systems give still it give transliteration error,

            Please do me one favour, you give me transliteration in marathi for my address given below, it will help.

            Address
            Dilip shankar raut
            N6/1001, hills and dales phase 3, survey number 15, near bishop school.
            Sep 7, 2018
            Complaint marked as Resolved 
            Karvy customer support has been notified about the posted complaint.
            Verified Support
            Jul 30, 2018
            Karvy Customer Care's response
            Dear Sir/Madam,

            With reference to the above complaint, please share your aadhaar number and local language to kcpl.[protected]@karvy.com for further assistance.

            Regards
            Team Karvy
            Aug 02, 2018
            Updated by Kshitij Raut
            what happened you didn't answer my query ??
            I sent you mail on 30 jul as per your above reply, but you didnt answer me yet. whats the problem? tell me are you able to solve my query or not?
            I have submitted changed address to update in Aadhaar Card. I am getting the status as Approval Awaiting for your request. I have communicate to Customer care. But not able to get any concrete information. Kindly update me on this request. I urgently need my address updated.
            Request : 0000/00521/58935
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              R
              rinkesh goyal
              from Gurgaon, Haryana
              Jul 30, 2018
              Resolved
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              Dear Team

              i have recently transferred from Delhi to Faridabad so now i am trying to update address in aadhar card online. I am trying to update address in aadhar online but it has been rejected as mentioned in subject line.

              When i am putting address in english, there is always error with the translation in Hind so to get this rectified, i entered address in Hindi manually. i have uploaded registry copy of the flat which is in my name .

              since there is difference in english and hindi which is translated automatically so i corrected it manually.

              Now after submitting it, Karvy Verification team is rejecting this correction with the comment that transliteration error.

              Pls let me know what can i do in this if this is taking wrong translation in hindi

              URN No -[protected]

              Regards
              Rinkesh Goyal
              Mob-[protected]
              Oct 28, 2018
              Complaint marked as Resolved 
              Karvy customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2018
              Karvy Customer Care's response
              Dear Sir/Madam,

              With reference to above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

              Regards
              Team Karvy
              Hi,

              I have been trying to update my address in Aadhar card via Online but it's not happening, I tried two times both the time it got rejected because of "Transliteration Error in the Request Field".

              If transliteration is not happening properly then it's not my fault it's your system fault.

              URN - 0000/000521/20084

              Please help me out.
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                R
                Rengaraj R
                from Chennai, Tamil Nadu
                Jul 28, 2018
                Resolved
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                Address: 600073

                Dear sir/madam,

                Sub: update of address regarding.

                I am rengaraj, tried to update my new address in aadhaar website. I got transliteration error both times. I had typed the content as appeared in the english which is printed passbook. But it is showing transliteration error. Kindly help me to solve this problem. I had shared the urn no of two transaction. I had attached passbook as address proof.

                My urn nos: 0000/00522/08265 date[protected]
                0000/00521/93570 date :[protected]
                Sep 4, 2018
                Complaint marked as Resolved 
                Karvy customer support has been notified about the posted complaint.
                Verified Support
                Jul 30, 2018
                Karvy Customer Care's response
                Dear Sir/Madam,

                With reference to the above compliant" Please share the Aadhaar number, URN number and local language in which the updation is done at kcpl.[protected]@karvy.com.

                Regards
                Team Karvy
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                  S
                  Shivranjani kulkarni
                  from Pune, Maharashtra
                  Jul 26, 2018
                  Resolved
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                  Address: Pune, Maharashtra, 411015

                  Hello Team,

                  I'm trying to update the latest address in my Aadhar Card but with your junked system I just can't do it. I am wasting my time by redoing it. Can you please help solve it as soon as possible

                  My URN is - 0000/00521/85714.

                  I have attached below files for your awareness

                  1) My spouse passport scanned copy
                  2) Acknowledgement receipt

                  Thank you.
                  Shivranjani
                  +2 photos
                  Sep 1, 2018
                  Complaint marked as Resolved 
                  Karvy customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 27, 2018
                  Karvy Customer Care's response
                  Dear Sir,

                  Please share your Aadhaar Number and the language in which the updation is done.

                  Regards
                  Team Karvy
                  Verified Support
                  Jul 30, 2018
                  Karvy Customer Care's response
                  Dear Sir/Madam,

                  Please share the Aadhaar number, URN number and language in which the updation is done at kcpl.[protected]@karvy.com.

                  Regards
                  Team Karvy"
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                    Z
                    Zunerah Khan
                    from Hyderabad, Andhra Pradesh
                    Jul 26, 2018
                    Resolved
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                    Address: 500002

                    Hi karvy team
                    I have updated my adhaar card address online 8 day before till now not updated yet, how much time it will take to update address, please look into matter, i need urgently, please do for the needful. When i check below message is there.

                    Your request is in process. Please check again after few days.

                    Urn number: [protected]

                    Thanks
                    Best regards
                    Tayyaba tanveer
                    Aug 30, 2018
                    Complaint marked as Resolved 
                    Karvy customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 26, 2018
                    Karvy Customer Care's response
                    Dear Customer,

                    Please share the Aadhaar number and the language.

                    Regards
                    Team Karvy
                    Jul 28, 2018
                    Updated by Zunerah Khan
                    Hi karvy team,
                    I am tayyaba tanveer,

                    I have online update my address on[protected] till now not updated, its very urgent, kindly do as soon as possible & do for the needful.
                    Thanks for your time and consideration

                    Thanks and regards
                    Tayyaba tanveer
                    Below message showing when i check my urn

                    Your request is in process. Please check again after few days.

                    Urn number: [protected]
                    Jul 28, 2018
                    Updated by Zunerah Khan
                    Hi karvy team

                    my adhaar card no :[protected] and english
                    Verified Support
                    Jul 30, 2018
                    Karvy Customer Care's response
                    Dear Sir/Madam,

                    With reference to the above complaint, please share your aadhaar number and local language to kcpl.[protected]@karvy.com for further assistance.

                    Regards
                    Team Karvy
                    Aug 01, 2018
                    Updated by Zunerah Khan
                    my adhaar card no :[protected] and english
                    Aug 01, 2018
                    Updated by Zunerah Khan
                    i have already share my adhaar and language but no reply, please look into the matter.

                    thanks regards
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                      S
                      s.chatterjee2018
                      from Kolkata, West Bengal
                      Jul 26, 2018
                      Resolved
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                      Address: 700109
                      Website: [email protected]

                      Last few days i am trying to update my c/o in adhar card, but constantly failed on the plea "transliteration error" as received in sms. When i enter address in english, the translation in "bengali" become error

                      (1) change only in c/o.
                      (2) other details are ok
                      Adhar card no.[protected]
                      Urn 0000/00521/76767 dated 25.07.2018 at about 11-30p. M
                      +1 photos
                      Jul 30, 2018
                      Complaint marked as Resolved 
                      NOT SETTLED TILL TODAY DESPITE SEVERAL CORROSPONDENCES
                      Karvy customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 26, 2018
                      Karvy Customer Care's response
                      Dear Customer,

                      Below given request Rejected due to “Transliteration error in the request field”, I have highlighted the error in the attached screen shot for your information.

                      Regards
                      Team Karvy

                      Jul 28, 2018
                      Updated by s.chatterjee2018
                      s.chatterjee2018's [Complaint's author] reply, 2 minutes ago
                      As demonstrate by you i have further update my address URN 0000/00522/21350 on today the 27.07.2018
                      Adhar number[protected]

                      C/O. Priyabrata Chakraborty
                      Nandan Kanan,
                      East Station Road,
                      P.O. Agarpara,
                      North 24 Parganas,
                      West Bengal - 700109

                      Jul 30, 2018
                      Updated by s.chatterjee2018
                      Last few days i am trying to update my c/o in adhar card, but constantly failed on the plea "transliteration error" as received in sms. When i enter address in english, the translation in "bengali" become error

                      (1) change only in c/o.
                      (2) other details are ok
                      URN 0000/00522/21350 on today the 27.07.2018
                      Adhar number[protected]

                      Jul 30, 2018
                      Updated by s.chatterjee2018
                      As demonstrate by you i have further update my address URN 0000/00522/21350 on today the 27.07.2018. ONLY MISTAKE PRIYABRATA CHATTERJEE WILL BE PRIYABRATA CHAKRABORTY. OTHER DETAILS IN ADDRESS IS PERFECT. PLEASE CHANGE "CHAKRABORTY" IN PLACE OF " CHATTERJEE" NOTHING MORE. I HAVE TRIED FOR MORE THAN 4 TO 5 TIMES EVEN AFTER YOUR "SPECIMEN", THE SAME REPLY COMES IN SMS "TRANSLITIERATION ERROR". IF POSSIBLE, PLEASE DO ON VERIFYING MY lic policy annexed hereto under advice in my address as mentioned there in or in my E-mail or SMS in my mobile.
                      Adhar number[protected]

                      C/O. Priyabrata Chakraborty
                      Nandan Kanan,
                      East Station Road,
                      P.O. Agarpara,
                      North 24 Parganas,
                      West Bengal - 700109
                      You are requested to change in C/O. Priyabrata Chaktraborty in stead of Priyabrata Chatterjee, Address will be :-
                      C/O. Priyabrata Chakraborty
                      Nandan Kanan,
                      East Station Road,
                      P.O. Agarpara,
                      North 24 Parganas,
                      West Bengal - 700109

                      However, earlier two times rectified as shown in your direction, that was also rejected on the plea "Transliteration error" . Are you in a position to help, if so, please help. Hoping for your help and oblige.

                      change in c/o (care of) in my aadhar card which is wrongly typed - Comment #3167860 - Image #0
                      s.chatterjee2018's [Complaint's author] reply, Jul 28, 2018
                      As demonstrate by you i have further update my address URN 0000/00522/21350 on today the 27.07.2018
                      Adhar number 911519655808

                      C/O. Priyabrata Chakraborty
                      Nandan Kanan,
                      East Station Road,
                      P.O. Agarpara,
                      North 24 Parganas,
                      West Bengal - 700109
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                        G
                        getamit19
                        Jul 24, 2018
                        Resolved
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                        Resolved

                        Address: 500032
                        Website: www.karvycomputershare.com

                        We have sent a physical share certificate of kotak mahindra bank for split but never received the split shares back.

                        As per karvy they have sent it to us using registered ad and we never received it, on following up with post office, they are saying they lost the post sent from karvy.

                        We as a customer don't know what karvy sent us and what was the post post-office lost. Assuming it was certificates, it is karvy's responsibility to issues us duplicate shares, but they are denying it.

                        After lot of back and forth they are not understanding the fact it is not lost from us, infact it is lost from them technically, they are asking us to complete the lost share certificate procedure to get the duplicate, and no cooperation from there side

                        They are requesting fir and surety along with many things from us to issue the duplicate certificates.

                        Police is not ready file and fir as it was never lost from us infact it is lost from karvy and/or post office and hence it is there responsibility to log an fir.

                        And on the matter of surety, the value of market value of share's are high enough that we cannot provide any surety from any friends, we asked then they we can provide surety based on purchase price of the share. But they are not cooperating in that matter too

                        Its been one year we are unable to get the duplicate certificates. What should we do. We even requested them to issue us in demat account if not physical certificate

                        Thanks
                        Aug 28, 2018
                        Complaint marked as Resolved 
                        Karvy customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 25, 2018
                        Karvy Customer Care's response
                        Dear Sir/Madam

                        Kindly share your client code or folio number and contact number so as to resolve the issue as soon as possible.

                        Regards
                        Team Karvy
                        Jul 25, 2018
                        Updated by getamit19
                        Folio Number : KMF 150472
                        Communication reference : dsa/STAT/KMFL/106714/9190437 Dt.: 29/06/2018

                        Contact number :[protected]Spouse of kiran Agrawal : Om Agrawal )
                        Verified Support
                        Jul 28, 2018
                        Karvy Customer Care's response
                        Dear Sir

                        As discussed by our representative on your mobile no. [protected], please relodge the documents after rectifying the discrepancies which were informed to you vide our letter no. KCPL/RIS/KMBL/107228 dated 11.07.2018.

                        Regards
                        Team Karvy
                        Aug 06, 2018
                        Updated by getamit19
                        The issue is not resolved- Karvy is asking us a Surety letter, which we cannot provide.
                        On this point itself, Karvy is humiliating us from last 1 year.

                        They re behaving like an IVRS machine, no matter what we explain, they are saying same thing.
                        Certificates are lost from then they should get us duplicate, if we cannot provide surety they should be our surety and make the problem resolved.

                        This is very unfair and sad on karvy's part.
                        Aug 06, 2018
                        Updated by getamit19
                        We have been asking to escalate the matter in their own company (Karvy computers) but the same representative is not escalating the issue with their supervisors.

                        can you please provide emailID and phone number of the highest authority in Karvy, so we can speak to them and inform what goin on in their company.

                        Company is making of there customers
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                          S
                          swapnabalan
                          from Coimbatore, Tamil Nadu
                          Jul 24, 2018
                          Resolved
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                          Resolved

                          Address: Coimbatore, Tamil Nadu

                          I am v swapna, client code 2144945. Regarding to change my registered email id as i forgot the password of it. Can i change to my new email id as [protected]@gmail.com. I do share marketing through karvy. I want to see my portfolio list. I forgot my password. To make change password through option ' forgot password, as e mail id is mismatched could not possible to proceed. To solve this issue i request to change my registered e mail id and to get rid from this issue.
                          Aug 31, 2018
                          Complaint marked as Resolved 
                          Karvy customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2018
                          Karvy Customer Care's response
                          Dear Swapna,

                          Our representative has sent you a detailed email. We trust that your concerns have been addressed. In case you still need more information, please write to [protected]@karvy.com.

                          Regards,
                          Team Karvy
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                            Kumar.Tarani
                            from Pune, Maharashtra
                            Jul 24, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 412207

                            Me and my wife have been trying to update the address through aadhaar update portal and it keeps getting rejected due to transliteration error.

                            Even though the documents were correct the update was not done and simply rejected.

                            We have tried 3-4 times and every time we get the same error "transliteration error in reqest field"

                            Please note that from our end:

                            (1) the address and other details are correctly entered.
                            (2) the address proof is also correct.
                            Aug 31, 2018
                            Complaint marked as Resolved 
                            Karvy customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2018
                            Karvy Customer Care's response
                            Dear Sir,

                            Please share the Aadhaar number, URN number and language in which the updation is done at [protected]@karvy.com.

                            Regards
                            Team Karvy
                            Jul 24, 2018
                            Updated by Kumar.Tarani
                            shared the details on the mentioned email. Let me know if more details are needed.
                            Jul 24, 2018
                            Updated by Kumar.Tarani
                            Email delivery failed to this address.

                            Jul 26, 2018
                            Updated by Kumar.Tarani
                            Still no response from the team...
                            Verified Support
                            Jul 30, 2018
                            Karvy Customer Care's response
                            Dear Sir,

                            Please share the Aadhaar number, URN number and language in which the updation is done at kcpl.[protected]@karvy.com.

                            Regards
                            Team Karvy
                            Jul 30, 2018
                            Updated by Kumar.Tarani
                            I had sent the email but it didnot get delivered check snapshot above.
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                              Mohammed Ashfaq Ahmed Khan
                              from Hyderabad, Telangana
                              Jul 24, 2018
                              Resolved
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                              Resolved

                              Address: 500024

                              Every time i submit for aadhar update it is showing transliteration error
                              And it is rejected. My virtual id is [protected]
                              Mohammed ashfaq ahmed khan
                              H. No 16-4-782/116-1
                              Chanchalguda,
                              Malakpet,
                              Hyderabad-500024

                              Please help me to get it update, because of this not yet update i cannot apply for my kids aadhar cards.

                              Urn 0000/00520/51588
                              +1 photos
                              Aug 25, 2018
                              Complaint marked as Resolved 
                              Karvy customer support has been notified about the posted complaint.
                              Jul 24, 2018
                              Updated by Mohammed Ashfaq Ahmed Khan
                              Every time i submit for Aadhar update it is showing TRANSLITERATION ERROR
                              and it is rejected. my virtual id is [protected]
                              Mohammed Ashfaq Ahmed Khan
                              H. No 16-4-782/116-1
                              Chanchalguda,
                              Malakpet,
                              Hyderabad-500024

                              Please help me to get it update, Because of this not yet update i cannot apply for my kids aadhar cards.
                              URN 0000/00520/51588 i have received for this update request number as TRANSLITERATION ERROR.

                              Verified Support
                              Jul 24, 2018
                              Karvy Customer Care's response
                              Dear Customer,

                              Please share your Aadhaar Number, URN Number and the language in which the updation is done at [protected]@karvy.com.

                              Regards
                              Team Karvy
                              Dear Team
                              could you please help me to understand the error, so i can help with the correction?

                              transliteration error in my aadhar address update - Comment #3165714 - Image #0
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                                MonikaMalik88
                                from Gurgaon, Haryana
                                Jul 24, 2018
                                Resolved
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                                Resolved

                                Address: 110078
                                Website: ssup.uidai.gov.in/web/guest/ssup-home#

                                For the last three or four times i am trying to update my address in my aadhaar but every times i get the transliteration error. When i enter my address in english the translation for some words in hindi is totally wrong. Please tell me specifically how to correct transliteration error because as per me i have updated the correct address.

                                Aadhar no[[protected]]
                                Last urn:
                                0000/00279/74954
                                0000/00517/08732
                                0000/00517/40276
                                0000/[protected]
                                Aug 24, 2018
                                Complaint marked as Resolved 
                                Karvy customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2018
                                Karvy Customer Care's response
                                Dear Customer,

                                1. 0000/00279/[protected]Unable to Find in SSUP Portal.

                                2. 0000/00517/[protected] Rejected due to “Transliteration error in the request field”, We have highlighted the error in the attached screen shot for your information.

                                3. 0000/00517/[protected]Rejected due to “Transliteration error in the request field”, We have highlighted the error in the attached screen shot for your information.

                                4. 0000/[protected]---- Rejected due to “Transliteration error in the request field”, We have highlighted the error in the attached screen shot for your information.

                                I have tried doing address change through online for about 10-12 times. I got fed up.
                                My last URN no. is - 0000/00520/58474
                                please help
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                                  S
                                  Jul 23, 2018
                                  Resolved
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                                  Resolved

                                  Dear sir,

                                  Unit : hero motocorp ltd.
                                  Application no: 9056425
                                  Folio no: hml0088580

                                  Kary reference mail letters.

                                  Ref: sou/stat/hhl/52061/9093162 dt.: 16/05/2018
                                  Ref: raj/stat/hhl/51287/9056425 dt.: 27/04/2018

                                  Request you to please respond to several emails written to karvy and a direct phone number for executive handling unit : hero motocorp.
                                  Jul 30, 2018
                                  Complaint marked as Resolved 
                                  The details requested from Karvy was provided for further processing
                                  Karvy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 30, 2018
                                  Karvy Customer Care's response
                                  Dear Sir/Madam,

                                  We apologize for your adverse experience. Our customer support executive sent an email to your registred email id. In case you still have an issue that is not been addressed, please send a mail to kcpl.[protected]@karvy.com so that we can resolve your issue to your satisfaction.

                                  Regards
                                  Team Karvy
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                                    S
                                    Shivkant Reddy
                                    from Morjim, Goa
                                    Jul 22, 2018
                                    Resolved
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                                    Address: Latur, Maharashtra, 413512
                                    Website: UIADI

                                    I have submitted aadhar address correction request in r/o. URN NO.0000/00520/81721 For Aadhar No.:[protected] & also submitted the Scan copy of Annexure containing change of address on Letterhead of Gazetted Officer with his stamp & official embossing still the request has been denied on ground of invalid document (which i have submitted after contacting customer care center twicely)

                                    Please provide natural justice as i have submitted the request twice & both times it is rejected
                                    Aug 29, 2018
                                    Complaint marked as Resolved 
                                    Karvy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 24, 2018
                                    Karvy Customer Care's response
                                    Dear Customer,

                                    Given URN number has been Rejected due to “Invalid document”. Attached document is not in proper letter head, hence Rejected.

                                    Regards
                                    Team Karvy
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                                      Mukesh Rathod123
                                      from Mumbai, Maharashtra
                                      Jul 21, 2018
                                      Resolved
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                                      I am getting this error repeatedly. Tried changing address four times, however every time it is rejected due to one error: Transliteration error. It is difficult to guess what exactly is error unless details are provided.

                                      So please let me know what exactly is the error, i mean which word is wrong in Marathi and what is right word.

                                      Please note my aadhar No is :[protected]
                                      URN No: 0000/00520/29926
                                      Aug 25, 2018
                                      Complaint marked as Resolved 
                                      Karvy customer support has been notified about the posted complaint.
                                      Jul 21, 2018
                                      Updated by Mukesh Rathod123
                                      The aadhar number mentioned is incorrect. Please note my correct Aadhar No:[protected]
                                      Verified Support
                                      Jul 24, 2018
                                      Karvy Customer Care's response
                                      Dear Customer,

                                      Given URN number has been Rejected due to “Transliteration Error in the request field”, please contact 1947.

                                      Regards
                                      Team Karvy
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                                        lydon89
                                        from Mumbai, Maharashtra
                                        Jul 21, 2018
                                        Resolved
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                                        Hi, we are trying to change my mothers address on her aadhaar card vial the Online Updation Facility of the UIDAI website.

                                        We have tried 5 times and every time we get the same error "Transliteration Error In Reqest Field"

                                        Please note that From our end:

                                        (1) The address and other details are correctly entered.
                                        (2) The address proof is also correct.

                                        The above 2 points were the same when I updated my and my wifes address and they got changed usccessfully in 2 attempts.
                                        Sep 4, 2018
                                        Complaint marked as Resolved 
                                        Karvy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 21, 2018
                                        Karvy Customer Care's response
                                        Dear SIr / Ma'am,
                                        Please share the URN number, Aadhaar number and the language in which the updation is done.

                                        Regards
                                        Team Karvy
                                        Jul 21, 2018
                                        Updated by lydon89
                                        Aadhaar Number is[protected].

                                        We must have tried atleast 5 times. Below are the last 3 attempts as per date

                                        URN: 0000/00519/89518 Dated 17/07/2018
                                        URN: 0000/00520/39475 Dated 19/07/2018
                                        URN: 0000/00520/74028 Dated 21/07/2018 (Latest Attempt. Still awaiting a reply on this)

                                        Language in which updation is done is ENGLISH and local language is MARATHI.

                                        Other members in our family have been successful in getting their address updated with the same details in the 2nd or maybe 3rd attempt .

                                        New additional problem we are facing is that we are not receiving acknowledgement number via SMS but we are able to receive OTP via SMS. I have checked with my mobile company and no SMS have been blocked from their end.
                                        Jul 21, 2018
                                        Updated by lydon89
                                        Hi, we are trying to change my mothers address on her aadhaar card via the Online Updation Facility of the UIDAI website.

                                        We have tried 5 times or maybe more and every time we get the same error "Transliteration Error In Reqest Field"

                                        Please note that From our end:

                                        (1) The address and other details are correctly entered.
                                        (2) The address proof is also correct.

                                        Aadhaar Number is[protected].

                                        We must have tried atleast 5 times. Below are the last 3 attempts as per date

                                        URN: 0000/00519/89518 Dated 17/07/2018
                                        URN: 0000/00520/39475 Dated 19/07/2018
                                        URN: 0000/00520/74028 Dated 21/07/2018 (Latest Attempt. Still awaiting a reply on this)

                                        Language in which updation is done is ENGLISH and local language is MARATHI.

                                        Other members in our family have been successful in getting their address updated with the same details in the 2nd or maybe 3rd attempt .

                                        New additional problem we are facing is that we are not receiving URN via SMS but we are able to receive OTP via SMS. I have checked with my mobile company and no SMS have been blocked from their end.
                                        Jul 24, 2018
                                        Updated by lydon89
                                        Update??
                                        Verified Support
                                        Jul 30, 2018
                                        Karvy Customer Care's response
                                        Dear Sir/Madam,

                                        With reference to the above compliant, we request you to please share your aadhaar number to kcpl.[protected]@kavry.com to enable to us check and get back to you shortly.

                                        Regards
                                        Team Karvy
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