KFC India Complaints & Reviews

While Trying to place an order on KFC MOBILE APP The Payment Flow was successful and after redirecting back to order creation page it went blank but money was debited neither order was created nor money was refunded, I tried multiple emails to kfc, they are not even responding, So unprofessional, I would have been happy even if they provided me with gift card instead of refund but nothing, It's been nearly a year...

On 3rd March 2023, I received 2 sms from KFC at 0423 PM that I have ordered from KFC. Order no.7462.
But fact is I didn't order anything as I m Jain and don't eat non-veg. Somebody intentionally gave my mobile no to KFC to create fake record on my name to harrass me. It is not a mistake or error but intentional act as many such similar incidents happened earlier also to create fake record. I am from Mumbai.
Please remove my...

ORDER# K318W97398
Date of incident: 10th March 2023
I have placed the order at 7.55 PM and the order isnt delivered until 22:00 which is very rediculous. The team has been bluffing since 8.45 PM saying that I would receive the delivery in next 5 mins. But when I have called the rider at 22:00, he then informs that he is at Restaurant to pick my order at 22:00 when order was placed at 7:55 PM.
I wonder that KFC team doesnt...

Hi, I was placed the KFC order in kfc App on 9th march 2023 at 12:40pm - 12:45pm. By mistakenly i was placed Pick-up(HSR -Mall)instead of Delivery home. then i called to customer care i was required to delivery to home. CC they denied and they have given HSR- Restaurant Contract number. i called to HSR- Restaurant with order number: K226O18252, but they told order is not received and in app also its not reflecting also but i received the...

I ordered from kfc my order number is [protected] my contact email address was [protected]@gmail.com my order was without information cancelled and was not even in my order list at kfc app i have attached the confirmation of order and tracking status of my order...

On 10 February 2023 i have purchased some food from your company against cash memo number 2219090 that day i pay some in cash and some from my UPI and the first attempt was failed and i try to pay it again then success but the company say they don't receive any cash and so i have to repay it and i pay double for my food.

I already submit complain about my problem but no actions were taken so.

I want your company...

On 10 February 2023 i have purchased some food from your company against cash memo number 2219090 that day i pay some in cash and some from my UPI and the first attempt was failed and i try to pay it again then success but the company say they don't receive any cash and so i have to repay it and i pay double for my food. I already submit complain about my problem but no actions were taken so, I want your company to help me resolve my problem...

I placed an order on kfc application from my registered number [protected] at kfc store at Nagpur, Maharashtra .
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact...

I placed an order on kfc application from my registered number [protected] at kfc store at Nagpur, Maharashtra.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact...

I have ordered from KFC app on 1/3/23 and paid through Google pay UPI.
The payment is completed the next day due to bank server issue but the order is not placed.
My money is debited from my account while the order is not placed.
I want my money refunded.
Thank you
I am attaching screenshot of my payment alongwith.
Look into it and send the money asap....

I have placed an order via KFC app on 1st march 2023 at jorhat KFC .
I paid the amount by UPI GPAY.
The money is debited but the order is not placed.
I am facing inconvenience so kindly refund the money asap.
Thank you...

I have placed an order om 1st march 2023 from the KFC app at Jorhat KFC and made the payment of 520 rs via GPAY UPI.
Thr amount is debited from the account and the order is not placed.
I want a refund of the money asap.
Kindly help as soon as possible.
I have attached the screenshot of the payment for reference....

I placed an order on kfc application from my registered number [protected]
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [protected]...

I Paid money for kfc online but order is not accepted...

I had bought a veg zinger meal and tried paid with Gpay UPI in the KFC outlet avaialble in Bangalore airport terminal 1. But the amount got deducted and it showed failed in bill counter. And later I had paid using my credit card as well. Later I had got the status of my payment through Gpay as successful. I need the refund for the amount paid by either of the method. I had attached both the screens shot of the transactions. Would like to...

Sir/Madam
I have placed an order on February 19th, 01.34 PM at nearby KFC branch (Rs.575.99). After accepting my order your concern said that your location is not under deliverable area which should have been informed before taking my order. So I have raised for refund through customer care service from which I dint receive my refund yet. Kindly clear the issues to refund my amount at the earliest.
Thanking you...

On 16 February 2023 I visited kfc Coimbatore sitra outlet. I ordered some items and payment made through gpay. But after paying the bill they told that bill has expired so I want to repay the cash. So again I paid the cash. But that expired bill payment still not refunded in my account. I visited the kfc again they collected all the transaction details and proof of payment and told that cash will be refunded by 2 days they had approved my...

I have ordered a Wednesday chicken bucket worth 771 Rs through KFC app and called the customer support also mailed them … visited the manager at nearby KFC all these told different time some says 3-4 days others 6-7 days 7-14 days … kfc is just fooling its customers …...

I placed a delivery order through KFC app and paid through paytm wallet, reference number: 8cdd4f29-be0d-47a5-978d-45509b6eed1c
The payment was successful but the app just restarted and the order was not placed, and I could not track any details as I had placed an order as a guest since there was a glitch with signing in...

I placed an order on 03 Feb 2023 from Mathura, chomuhan through KFC. As I placed the order in a wrong branch I called the customer service to cancel my order and they said my refund would be initiated within 7-10 business days... I haven't received my refund yet.
I paid online through credit card....