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KFC India Complaints & Reviews

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Last updated Mar 27, 2024
Complaints 2685
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503
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KFC India reviews & complaints page 10

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P
Pareshkumar K Shah
from Ahmedabad, Gujarat
Apr 8, 2023
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In complete delivery of Order

Address:KFC Prahalad Nagar, Ahmedbaad, Gujarat

I have order at KFC Prahalad Nagar Branch of Ahmedabad, Gujarat on date 07.04.2023 vide order no. [protected]. I have paid all the necessary payment in advance since it is a delivery order hoever KFC has sent the in compolete order and delivered at my home. In this comtext, I have filed complaint to their s=customer care THREE tomes but there is no action intiated since i have not recied the ballance item. By the time, I have receievd...
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T
tnbad67
from Delhi, Delhi
Apr 7, 2023
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Food not delivered but marked as delivered

Address:KFC Shipra Mall, Indirapuram

What kind of ### service you guyz provide. total nonsense. I ordered from KFC Shipra Mall, FC-5 Shipra sun city, Vaibhav Khand, Indirapuram, Ghaziabad outlet at 9:40 PM. Now its 11:00 PM but order has not been delivered. On contrary you nonsense order desk marked order as delivered. You phone not working from last half n hour. you don't have any chat SUPPORT. what kind of service you give part from making food....
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M
Mohanraj143
Apr 6, 2023
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Bill request

Hello KFC, below is the purchase details, kindly send a bill to smohanraj.[protected]@gmail.com

Thank you...
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Lydia Rajan
from Thiruvananthapuram, Kerala
Apr 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but order not placed via KFC app

Address:Kerala

I have placed order via app money debited from account but order not placed I need refund...
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Lydia Rajan
from Thiruvananthapuram, Kerala
Apr 5, 2023
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Money debited but order not placed via KFC app

Address:kerala

I had placed order in KFC app money got debited but order not placed in app...
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M
manith_15
from Chennai, Tamil Nadu
Apr 5, 2023
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Micro-Plastic found in food

Address:[email protected]

We found a plastic shard in the fried chicken that we ordered.

Date of purchase - 04/04/2023
Outlet - KFC, No 2, 1st Floor, GST Road Thailavaram, near Grand Southern Trunk Road, Guduvanchery, Chengalpattu, Tamil Nadu 603202

Reported the same to the store manager but no proper actions/measures were taken....
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Myself Mohinder Singh and I am from Zirakpur, District - Mohali, Punjab. On 1st April -23 i visited KFC outlet at Ambala - Chd Road, Zirakpur. I placed my order of Worth Rs 1088 but as soon as started eating i found poor quality of chicken and too much oil Seeping outside the chicken. I complained for the same to the manager. He assured me to replace my order but after spending 15-20 minutes i didn't get my meal. After 2-3 reminders instead...
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Debraj Basu
Mar 28, 2023
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Bill and ordered items were not available

Address:New Bel Road

Stale food was delivered and bill was not produced by KFC Bangalore, new BEL road...
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R
rohitkrp
Mar 24, 2023
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Money Paid but order not received

On the 8th of March, 2023
I paid for the order from UPI which was later shown as not received.

So, I ordered again, but for that I had to Pay Again.
I assumed that the 1st Payment will revert back in some time but it never happened.

In my order history too, there shows only 1 order, but in my Payment history, I have 2 payments for the same order.

Attaching the Order History, Details...
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A
Animeshkk
Mar 23, 2023
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Order placed message spam

Constantly i have been receiving messages from kfc that regarding order placed which i dont place the order. When i go to the link its showing some other person name with different location. I think someone have must given my number wrong or the executive have typed the wrong number or its just an spam.kindly look into this matter, i haven't place any order inspite of that every 2nd or 3rd day i recived these messages...
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M
Minder kro
from Diphu, Assam
Mar 23, 2023
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Didn't receive my order

Website:KFC

Hi. My I, ve ordered from the KFC application from my registered mobile no [protected] . And i, ve made the payment via UPI mode. Attaching screenshot for ur reference. Please look into the matter and refund my money ASAP....
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S
Scorpio King
Mar 22, 2023
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Very BAD SERVICE and Order not delivered.

Address:KFC shop no. 392 Ground floor sector 20 PKL

Hello, I have placed a KFC order at 10 pm 21 march 2023 from KFC APP. By 10:45 pm it would have received it but it didn't. I checked the status it was showing which was not delivered actually. I called your customer service but no one answered there and KFC branch sector 20 PKL also did not answer. I tried many times but no response. It was very frustrating. I got the manager number from my source. I called Piyush [protected] and he gave me...
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Arulselvan P
from Chennai, Tamil Nadu
Mar 20, 2023
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I ordered in KFC my amount is debited but my order is not accepting

I ordered in KFC my amount is depit but my order is not accepting ....
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H
himsgpt
Mar 19, 2023
Mar 22, 2023
This thread was updated on Mar 22, 2023
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Rotten chicken led to health concern

Address:KFC Sector 14 Gurgaon

My order No. K[protected]
All chickens were absolutely rotten, we took the pictures and showed to the staff as well. I will upload the picture for reference. The red, rotten, stale chickens.
We are having health, vomitting concerns after the food. I will upload on Instagram and Facebook as well.

Request you to please refund my money and don't play with peoples health.

Himanshu
[protected]br...
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S
Shbanoor
from Lunglei, Mizoram
Mar 18, 2023
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Food items

12 March, i order from swiggy kfc chicken, bucket burger zinger and burger krisper, food was over burnt. tasteless. stomach started paining. Mysore...
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Shbanoor
from Lunglei, Mizoram
Mar 18, 2023
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Food item

I order kfc, chicken and the food was over cooked and burnt. I couldn't have it and had to dump. all of it, and stomach had started paining also....
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V
Veerendra Mattaparthi
Mar 18, 2023
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No refund issued for cancelled order

On Feb 15th I have ordered from KFC (Order No: K368W3080) which was canceled as the staff couldn’t handle the surge in orders. However it’s been a month and I haven’t received my refund for the paid amount of Rs 995. https://twitter.com/vmattaparthi25/status/[protected]?s=46&t=h2-_TnsJu-jB15sjYRy...
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C
ChinmayiM
from Delhi, Delhi
Mar 16, 2023
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Unethical behaviour

Address:Pitampura, Delhi
Website:online.kfc.co.in

Hi, I placed my order(#[protected]) on 15 March 2023 around 8:45 PM through the KFC App. Around 9:05 PM it started showing that the order is on the way. Around 9:10 PM I received a call from the restaurant that the order is still being prepared. After a few minutes, I called upon the delivery persons number given on the app and got to know that he was about 15 to 20 minutes away from the restaurant and it would take him that much time...
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P
Paplivaishali
Mar 14, 2023
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Payment done but order not confirmed..want refund

Good evening
I placed an order on kfc application from my registered number[protected] ordered in kfc app
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My...
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R
ratsam1
Mar 14, 2023
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KFC APP Amount Debited But Order Failed

Address:Himayath Nagar, Hyderabad

While Trying to place an order on KFC MOBILE APP The Payment Flow was successful and after redirecting back to order creation page it went blank but money was debited neither order was created nor money was refunded, I tried multiple emails to kfc, they are not even responding, So unprofessional, I would have been happy even if they provided me with gift card instead of refund but nothing, It's been nearly a year...
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