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KFC India Complaints & Reviews

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Updated: Aug 8, 2026
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KFC India reviews & complaints page 10

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P
playzone0609
from Mumbai, Maharashtra
Sep 6, 2019
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duplicate bill

Address: Hyderabad, Telangana

Hi team,

Request a duplicate bill for the kfc order as per below details, contacted the store manager and he straight away denied providing the same. How can the restaurant not have a database of the same made. This is something which doesn't have a cost involved and would like to have a duplicate copy please

Chk 3335
Date 16th aug
Amount 5669

Please share it to [protected]@yahoo.combr...
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N
Nishi Shree
from Delhi, Delhi
Aug 2, 2019
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regarding payment done but not received order neither refund

This is regarding the order made through kfc app for total payable amount of ₹452. I have completed the payment for the same through phonepe gateway. But later i found no sign of order in the app. I tried contacting all kfc customer service provider but no one received the call. As far now i have mailed them tried to contact them for more than 100 times but i have received no response from them....
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R
Rohit Khaire
Mar 9, 2019
Aug 14, 2024
This thread was updated on Aug 14, 2024
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refund of order

Address: Thane, Thane, Maharashtra, 400604

I have ordered today from KFC website while on payment page I selectet Google pay to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹638/- ASAP.
Regards,
Rohit Khaire
[protected]@gmail.com
[protected]...
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S
ShashiKumarM
from Bengaluru, Karnataka
Mar 6, 2019
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cancelled order refund issue

Address: #11, 2nd floor, 1st cross, Sneha nagar, Amruthahalli Main road, Amruthahalli, Bangalore, Karnataka, 560092

I had placed the order on kfc app as a guest checkout on[protected] as i was using the app for the first time on my iphone. Due to the air show 2019 at that time, kfc manyta tech park branch contacted me and cancelled the order saying they were not serving non-veg at that time. However, i haven't received a refund of 690.00 from them. I'm not able to get the information about the order, but i have the transaction sms for the same....
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A
Arun Santhosh
from Chennai, Tamil Nadu
Nov 22, 2018
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online portal

Address: Chennai, Tamil Nadu

Hello sir/madam,

I had ordered a 12 piece chicken strips for 385 rupees yesterday through kfc app and paid it via paytm i was waiting for my order to be delivered but i didn't get any so i tried calling the nearest kfc center at guduvancherry and i inquired about them and they told they have not received the order. Kindly refund the amount spent, it's a shame that we didn't receive any confirmation message when we place a...
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V
Veronica Antony
from Bengaluru, Karnataka
Oct 31, 2018
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invoice received for order that was not placed

Address: Bangalore, Karnataka

I got the below SMS and an invoice attached for the order that I never placed, in the invoice I see it is for secunderabd but I live in bengaluru. When called the number 33994444they give me excuses that this is an error and they can't do anything about it, my question how did someone get my number and the bill is a dine in bill then why sent to me. This has caused lot of issues at my house. Why and how did this happen
Thank You for...
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N
Nasima Kunju
from Bengaluru, Karnataka
Sep 29, 2018
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product and service

Address: 560014

I am a food critic and a food blogger.
As we all know the standard of food in kfc and the cheerful service provided by the cashier, it was very disappointing to experience bad quality of food and very unprofessional not friendly service not once but couple of times. The chicken was very dry and cold and the burger bread was just falling apart showing that it was not at all fresh. The cashier was lost in listening to other things around...
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A
Amul CG
from Chennai, Tamil Nadu
Sep 24, 2018
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not providing drinking water to customers

Address: Chennai, Tamil Nadu, 600042

Visited #velachery #kfc at the behest of my child after quite some time (Invoice no. Ti[protected] dtd. 24/09/2018) bad experience.

Only one counter was operative.in ordering queue, i had a crowd of teenagers who changed their order twice by leaving the queue. The lady at the counter, laxmi priya, kept me waiting till they finalised the order. Now comes the worst part, while taking delivery of the food (It's self-service),...
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S
Souvik_dgp
from Ranaghat, West Bengal
Sep 11, 2018
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stale chicken served

Address: Burdwan, West Bengal, 713325

Today i ordered a couple of chicken longers at kfc. I realized after taking a bite that the chicken is hard and has a foul odour. That's when i took the chicken out and found its totally stale. I complained at the counter and they refused to accept my claim and instead argued with me. After about 30 minutes they finally provided me with a new chicken longer in return, which too was stale. This behaviour of the kfc staff and the quality of...
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D
Dalwindersingh
from Gurgaon, Haryana
Jul 25, 2018
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duplicate copy of invoice required

Address: Gurgaon, Haryana, 122015

Dear kfc team,

I have made a payment of rs. 3426.23/- on 29th jun 2018 at 22:00:59 against my order from mobile no - [protected] to be delivered at "airtel center, plot no 16, udyog vihar phase - 4, gurugram"

I need a copy of that bill. Can you please send the same to my e-mail dalwin. [protected]@gmail.com or dalwinder. [protected]@airtel.com

Thanks & regards
Dalwinder singh ([protected])...
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R
Ranachuttu
from Kolkata, West Bengal
Jun 10, 2018
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refund of money on cancel order

Address: Kolkata, West Bengal, 700147

I gave a online order of rs. 674.32/- on 06/06/2018 (Wednesday) through my account (Sbi transaction no. Nsbi[protected]igadrdptv1). After half an hour of order, kfc representative informed me (Mobile no. [protected]) that my order was placed on durgapur by mistake and money will be refunded shortly. Till date i did not get my money back as order was cancelled. Please help me out from this situation and refund me my amount....
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R
Ritabrata Chaki
from Visnagar, Gujarat
May 5, 2018
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kfc ahmedabad cg road

Address: 380007

The kfc in ahmadabad cg road is incompetent. They take hours for simple orders. They mess up the orders all the time and cut corners with the food. The rice bowl is not even half filled. The hot and crispy chickens are always undercooked and even raw sometimes. They have forgotten to deliver the cold drinks many times. They don't even send the ketchups and spoons most of the time. Please take necessary actions. I have had not one but 5 or...
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S
Shanthan Nimmagadda
from Hyderabad, Telangana
May 2, 2018
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severe delay in the delivery and food is cold

Address: Hyderabad, Andhra Pradesh

I have ordered 12 boneless strips bucket today and the order number is 2111. After half an hour of ordering, store people called me and said there are no delivery boys available and it will take one hour time. But they took three hours to deliver and that too cold ones. Is this the way you deliver to the customers. Your service is pathetic. And the store people reaction when asked about the late for delivery is very. Please take the necessary...
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T
Tamanna Ahluwalia
from Mohali, Punjab
Mar 7, 2018
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my order not delivered

Address: 160055
Website: Www.kfc.com

Very high rates no customer satisfaction during delivery delivery time gets double when oder is placed oder is never reaches on delivery time this is happen to me 2nd tym my oder never on tym.. Make fool of people. The store staff is also very rude.. They give u dispatch msg very early but ur oder is not dispatched at all.. By ordering u have to just wait nd wait.....
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P
pradeep sarkar 2018
from Bilaspur, Chhattisgarh
Jan 16, 2018
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complaint about gift card

Address: 492001

Hi,

I am a regular customer of kfc. I used to go regularly to your magneto mall raipur outlet. Now i am facing a problem using a kfc gift card no.[protected], approx seven to eight months ago your sales executive insisted me to take a gift card. As a card holder i will get 15% discount on the bill amount i agreed and deposited rs. 2000/- and taken a gift card.

In that time your sales executive not told...
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V
vickasjais
from Dhanbad, Jharkhand
Dec 28, 2017
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request for a bill copy of kfc

Hi customer care team, i have lost the bill for the purchases that i had made in your kolkata outlet. I request you to send me a copy of the same on my registered email id: [protected]@gmail.com

Please find the details of the bill below:
Date:[protected]
Ticket id: 55662318
Transaction id: c1712121358243282483290
Amount: rs. 524

Thank you....
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M
monika498400
from Delhi, Delhi
Jul 4, 2017
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5 pc hot and crispy @ 299

Address: Ghaziabad, Uttar Pradesh, 201016
Website: online.kfc.co.in

I have ordered 5 pc hot and crispy chicken @ 299 from crossing republik ghaziabad KFC Store
Date : 03 jul 2017
What they given me combination of 5 pc in which 2 pc is chicken wings
I asked the manager why 2 pc wings in 5 pc in hot and crispy, he said we serve 2 pc wing in this bucket.

My query is if this is a bucket @299 then what is the difference in other 15 pc wing bucket, I fely cheated
More...
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S
srivastava_siddhant
from Delhi, Delhi
May 24, 2017
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Bill payment

Address: New Delhi, Delhi, 110003
Website: www.kfc.com

Sir I went to kfc at Pacific Mall, subhash nagar, new Delhi, India on 21st May, 2017. There the bill was of rupees 322.i paid it through paytm and also got the message that my payment is complete but the executive there told me that my payment was not done due to same technical error although they cut rupees 322 from my paytm wallet also. So I had to pay the money in cash and the employees there told me that my money will be refunded in 48...
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S
Shreyas1394
from Bengaluru, Karnataka
May 22, 2017
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Request for a bill copy

Address: Chandigarh, Punjab, 160017

Hi Customer Care team, I have lost the bill for the purchases that I had made in your Chandigarh outlet. I request you to send me a copy of the same on my registered email id : shreyas.[protected]@gmail.com

Please find the details of the bill below:
Date:[protected]
Time: 21:13:32
TID: 41135857
Inv. Num: 0017609
Bill Num: T1234
Amount: Rs. 597

Thank you....
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H
Hamdi Beg
from Delhi, Delhi
Mar 11, 2017
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I am complaining about the bad service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: KFC.in

Sir I would like to inform you that I hade ordered a friends bucket and a snaker meal yesterday from your outlet in logix mall Noida my order no was 155 I want to inform that it was a take away order and it was delivered to in half an hour and when I had it the quality was horrible the chicken was over fried due to which it was hard to eat and the quality was also very less, since the meal has a soft drink I have taken a 7up in which I think...
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