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LLOYD Complaints & Reviews

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Updated: Mar 26, 2026
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LLOYD reviews & complaints page 40

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A
AGARG
from Muzaffarnagar, Uttar Pradesh
Apr 18, 2015
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Address: Meerut, Uttar Pradesh

I had filed a complaint with the company regarding my split AC with reference No. LEEL[protected] on 28/03/2015. The technician arrived and advised that cooling gas would have to be filled and the outdoor unit would have to be taken to the workshop for servicing etc. We agreed and after some days the machine was reinstalled in another room for which I had to pay extra in addition to the service charges. Ever since the cooling has not been proper. As summers have finally set in we are finding it extremely difficult to put up without an AC and why should we having bought one ? We had intimated regarding the non/improper cooling to the authorised service agent but each time the technician arrived he tried to satisfy us with false purports. The problem is where it was i.e. there is no cooling. If this is what the KKG is what would be the Dukhon ki guarantee of the company. It is firmly believed that the replacement guarantee of the compressor is expiring on the 25th of this month and the company is delaying repair action to avoid its replacement. Kindly help in the matter.
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    bharath agarwal
    from Hyderabad, Telangana
    Apr 7, 2015
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    Address: Hyderabad, Andhra Pradesh

    This is Ashok from Hyderabad, Telangana #[protected]. I am using a Split AC of LLOYD purchased on 14/05/2014 from M/s Santosh Electronics and from the month of Octomber 2014 i am facing problems in the same. After repeated complaints and calls the Technician from the company come and say 1) Gas Leakage has happened (Charged Rs. 1, 500/-) 2) Gas Wall has spoiled hence all gas leaked (Charged Rs. 2, 200/-) 3) Moosi River effect hence Coil Damaged (Charged Rs. 500/-) 4) Now the Latest one is Condenser coil has been damaged we need to change it. (Complain No LEEL[protected] I have used a Samsung Split AC for the last 12 years and at the same place without any problems and had to change the unit only for upgrade the model nothing else. My complaint stands unattended from 05th of March 2015 and both (Indoor & Outdoor Units) of the same have been taken by this people and from then this people are telling tomorrow any how we will complete the task but i am unable to understand when will his Tomorrow come. I think this people are only trying to kill the time so that Warranty gets expired and i am again paying for my mistake which i did taking this GOOD FOR NOTHING WASTE AC's which only cheat their customers and have hopeless and idiotic technicians of Zero Knowledge. The worst part is that the Service Manager Mr. Kiran of Sri Mani Enterprises is least bothered and talks as if he is the Prime Owner of LLOYD and talks very rudely.
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      M
      mayank gupta12
      from Chhabra, Rajasthan
      Mar 29, 2015
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      Address: Baran, Rajasthan

      Refer to subject, faulty ac installed at my new shop. many time informed to agrawal show room baran but no response. pls help & suggect what i do... My Add. is : club fox show room pilli khothi hospital road baran distt. baran rajasthan mobil no. [protected]
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        S
        shash35
        Mar 24, 2015
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        Address: Thane, Maharashtra

        Hi, I would like to thank for prompt service and hence its not attended so far and really appreciating the way directly or indirectly trapping the customer to have AMC with you else please ready for the problem... Anyway, Thanks for your attention. on 20-Mar-15 I have received 2 calls and summary are as 1. [protected] at 12.59 ended in 11 mins - Completely unprofessional and non-ethical behaviour and way of talking mostly with Haryanwi accent. Even he was not knowing the call details and continuously arguing and trying to proof that I am having incorrect call ID details. I asked so many times to share his mail id so that I'll forward but did not. 2. [protected] at 12.15 ended in 10.35 mins _ Mainly this call was to convince me that since I do not have AMC, that's why you are facing the problem. After above, even I got the call from Accurate engineering to fill the gas and the meeting was concluded to be done on last saturday(21-Mar-15) but he did not turn up. Now I would like to share few feelings / conclusion with you are as for Lloyd... ----Cold response from your side, probably is indicating that nothing is going to happen. And its upto the customer whatever wants to do, should be done. ----Cheapest way of your company to extort money from customers ?? ----Is Lloyd a Multinational company or just general store?? ----Need to justify the slogan from khusio ki guarantee or tension ki gaurantee?? For Vijay Sales...They do not worry about the customer's retention, simply trap the customer and squeeze it as Llyod is doing...rest go to hell.
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          S
          sandydha
          from Mumbai, Maharashtra
          Mar 9, 2015
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          Address: Jodhpur, Rajasthan

          We bought LED tv from YBM (dealer) through Snapdeal. Product has warranty of 12 months. Now TV is not working & I have submitted my complaint to Liyod (LEEL[protected]). Service center person came at our home and told that we will not provide warranty as you bought from snapdeal. I told them to give me in writing so i can take up same matter to snapdeal. But they are not providing in writing neither warranty. I have esclated to all level (emailed them). They are not picking my phone & they have removed all complaint details from website.
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            F
            faisal sirajudeen
            Mar 7, 2015
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            Address: Kollam, Kerala

            i bought lloyds aircondition, after two months electronic board is damaged inside the aircondition, i call customercare of lloyds, the told me we will repair soon, after one week they come to my home we will purchase parts and will assemble soon maximum one week, we called every week they told me next week will come, parts not reached here, after 7 months he come to fix the parts after the complaint for kochi, mumbai, trivandrum, very poor company,
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              L
              lakhan Singh pal
              Dec 14, 2014
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              Address: Sri Ganganagar, Rajasthan

              Respected Sir/Madam, LLYOD LED TV : L24ND purchased in 18/03/2014 (before 8 months), now half screen of picture not visible/ dark some vertical & horizontal lines appear in screen and bottom half screen dark. Undersigned already three time complaint booked with LLOYD Company but till today not resolved / short out said problem. please resolve said problem Thanks Lakhan Singh Pal K.V. Suratgarh Cantt. Suratgarh Sri Ganganagar (Raj.) -335804
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                V
                vinoodd
                Oct 14, 2014
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                Address: Ernakulam, Kerala

                I purchase a Lloyd LED 24" TV on June 2011. The TV was working fine till last month. It was not powering up and I put service request in Lloyd. The service was carried out and power board was replaced at 2200 Rs. Even after its been replaced the complaint persisted and I had to raise a complaint again. The service team informed me that they have discontinued this model and the service parts for this product is not available. Instead, they will calculate the depreciation value of the TV and I can buy a new one. The depreciation is calculated 20% per year. For 3 years they calculated 60% depreciation!! I have to buy a new TV from them at the MRP value. They are refusing even to consider an DEALER PRICE. Even if i buy a new TV, after 3 years if it went wrong, they will picture's the same story and will ask me to buy another Lloyd TV. This is a truly unfair sales business I have ever heard. The short production of service parts is not Customers fault. Company must understand that a customer must receive continuous support from the them or we will simply refuse to opt it and will go for other brands. There are many pioneers out there in the market. I raised my complaint against Lloyd to fair treat their customers and to warn about products from such companies who opt to buy from them.
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                  V
                  vickybhatia
                  from Chennai, Tamil Nadu
                  Aug 20, 2014
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                  Address: Ghaziabad, Uttar Pradesh

                  I bought 1.0 ton split AC (L13A5P) from Vijay Sales, Indirapuram Ghaziabad which was installed on 8-Jul-2013. The cooling from the very beginning was not good but it was manageable as we moved towards the winter season. Starting March 14, this issue became quite prominent but could not be diagnosed by the Service engineers. In July'14, I shifted to a new house and got the AC shifted from Llyods engineers. Service engineer noticed the same issue (poor cooling) and diagnosed that the outdoor fan motor has gone bad and it has to be replaced. For many weeks now, I have yet to receive the part and unable to use the AC. The worst part is that there is no intimation of the progress on my call and calls are closed without checking. I am give nos of Service managers of Ghaziabad and Noida but none of these are answering the calls. This part is also not available in the open market. So I am badly stuck and suffering in the heat. I strongly recommend not to buy a Llyods AC ever not because of poor service but also because of poor product quality as the AC has troubled me from the very beginning.
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                    S
                    sahilkumar1986
                    from Noida, Uttar Pradesh
                    Aug 18, 2014
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    We have bought a lloyd split AC for our Office and made a complaint for water leakage for at least 7 times and most of the times after long wait the engg visit to attend the problem. After opening the whole AC again and again other faults started coming like blower not working or swing not working which made our summer he'll. now the AC is in the position to throw. Now after shouting on customer care executive they have given there service manager number his name is. Shiva Goswami who never picks a call which is the most horrible thing.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      Aneesbuilders Adb
                      from Coimbatore, Tamil Nadu
                      Jul 17, 2014
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                      Address: Jodhpur, Rajasthan

                      Purchased split ac on 7th april 2014 .Used ac hardly for a month and compressor failed .Filed a complained leel[protected] on 12th july14. Still no action is taken and we r yet waiting for replacement of compressor.

                      Llyod should change the slogan from khusio ki guarantee to tension ki gaurantee.

                      Mohd. Anees, jodhpur
                      [protected]
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                        R
                        rameshsanap
                        from Pune, Maharashtra
                        Jul 9, 2014
                        Resolved
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                        Address: Pune, Maharashtra

                        I have registered complaint (complaint id[protected] with LLoyd customer service on date 10th May 2014, as my LLoyd TV was not showing any picture. Upon which LLyod technician called up on mobile and said your board has gone and need to be replaced without visiting site. He did this analysis based on his experience. For fist 15 days nothing happened as they were saying we are waiting for board as it is not available. Then they started saying company has stopped supporting old models so board will not be available. They gave us option to go for higher model by paying some more money. To which I am not ready as I have already saw their customer service. Today(6 July 2014) after almost 2 months LLyod technician came after so much follow up. He came with board whose metal parts were rusted. Upon inquiring where warranty card for this part he said he will provide receipt which will act as warranty card. That bill was printed one without bill no. What kind of service is this, first you keep waiting customer for 2 months after which you are giving rusted part with warranty on printed bill that too was not from Lloyd but some local agency. That part ealrier have cost me 3500 and now again i have to pay same amout Please help me to resolve this issue.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          S
                          sunit chandra
                          from Noida, Uttar Pradesh
                          Jun 19, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          On 31st May 2014, I lodged a request with lloyd at no. [protected] vide comp. no.[protected] and same day a company technician, Mr Rajesh reported at my residence. He told me that there was leakage of gas and requires filling of gas. I agreed and then he told me that Rs. 3000/- will be my charges. He did the required and at the time of payment, when I requested for receipt, he told me that he forgot the receipt book and he assured me that by tomorrow 11 AM, he will be forwarding that receipt on my mail address for which I agreed being a company rep but that never happened.Then I again approached cust. care who transferred the call to Mr Abhinash Sharma( mob[protected], mr Munir Khan( [protected]), but in vain.Then on 07 Jun one Mr Rajan, another technician visited my AC who after checking told me that the GRILL temp shown was 20 degrees against 12/13 degrees and quantum of gas was too less.Since 31 May14 till date I have been requesting each and every body but nobody is picking my phones and my AC is lying in idle condition. 1. Pl.get my AC repaired as per standards laid down 2. The receipt of the amount be provided to me for my records and 3. The excess amount charged my be refunded to me. Sunit Chandra, Mob [protected] A-21, Overseas Aprtt, Sector-9, Rohini, Delhi-110085
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            A
                            abdulhamid9735
                            from Thane, Maharashtra
                            Jun 5, 2014
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                            Resolved

                            Address: Thane, Maharashtra

                            Hi, I had purchased 2 lloyd Split ACs LS13A5SN and LS19A5SN from Sam Appliances & electronic Thane W on 28th April 2014. I had the problem of water leakage from Indoor unit of LS19A5SN through air flow part. For which i had raised complaint id LEEL[protected] on 3rd June 2014. Even after 1 day nobody called & attended the complaint, so i called the number of technician [protected] to whom my complaint was assigned, but he was not picking up the call. After that i got number of regional manager head number from call centre i.e sandeep sir [protected], he told me that it will be resolved that day 4th june. But it is now 5th june nobody is bothered to even call & address my complaint. I am frustrated by this kind of service from lloyd company. Kindly help in this case. Thanks, Abdul Hamid Agwan
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              k ramachandran pillai
                              from Noida, Uttar Pradesh
                              May 31, 2014
                              Resolved
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                              Resolved

                              Address: Alappuzha, Kerala

                              Purchase one AC on 29/03/2014. After one week my AC not cooling, when I registered the complaint, they came repairing for 3 times again the same thing. They came and taken the product after few days they said parts not available . When part came that time only we can repair the product.So i am waiting for that. I spend Rs.20, 900 for this product. by AK Panicker [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I purchased LLoyd Inverter 1.5 ton ac Model No.LS18I31AF on 13th May 2018 Installed on 16th May 2018 from Sri Venkata Ramana Agencies Sullurupeta Nellore dist Andhra Pradesh. Since then the cooling effect of the unit is not satisfactory, as it is not giving Sufficient cooling effect even in the small room of dimension 6 x 10 inches.A complaint is given to the customer service.Two persons attended, at cooling effect is not improved.it is very Painful to submit that the product is selected through net after observing the features of the set, but we are very much disappointed with the performance.Hence we are request do needful early either by improving the performance or replace the unit.
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                                J
                                jefferytully
                                from Gurgaon, Haryana
                                Aug 25, 2013
                                Resolved
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                                Address: Chennai, Tamil Nadu

                                I have used LLoyed A/C, unfortunaly i shifted my house and the de-instllation was done by lloyed service person only, i called lloyed for re-instllation in the month of may-2013 and the service person came and installed the AC with new copper pipe and i was charged Rs. 1250 for installation & 750x3=2250 for the new pipe, but afte 3 days the AC was not cooling and when i returned from my overseas visit my family told me the AC was not coolin, i called lloyed custome care and the service enginer came and again charged me Rs. 900 for gas top-up and service charge of Rs.400, however the AC worked for About 15 days and the same issue has happend again, i am very fustrated with how lloyed treats there customes by taking money and not doing a good job, i pay for all the service charges but nothing happens, what should i do...i need my AC to work for what i have payed for please help.

                                Name. Jeffery
                                Location. Chennai.
                                Ph. [protected]
                                [protected]@live.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  A
                                  aliz bhanvadia
                                  from Mumbai, Maharashtra
                                  Jul 28, 2013
                                  Resolved
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                                  Address: Thane, Maharashtra

                                  To whom so ever it may concern,
                                  Cheapest way of your company to extort money from customers. Is Lloyd a Multinational company or just general store.
                                  This is to bring to your notice that we have purchased a split AC of 1.5 ton from show room of vijay sales located in Mira bhayander road on date 15/03/2010. While purchasing Your Company states that there is a 5 year warranty on compressor.
                                  Fifteen days back our compressor was not functioning properly, due to which we had called up your customer care on date 08/07/2013 and received a complaint no. LEEL[protected] and informed them about the same and requested them for servicing for our AC. They have asked us for our invoice number which unfortunately we didn’t have as we have lost it during our house renovation. Your engineer had visited at our place he checked everything there was a default in compressor despite that he extorted money from us telling that “ aapke paas bill nai hai aur compressor thik se chal raha hai koi problem nahe hai appko paisa dena padega” whereas our fan stops working in between he charged Rs. 350 from us and didn’t gave us any service and gave bill of some another company named accurate engineering. He did fraud with us without providing any service. When we had called Lloyd how can a person of accurate come and loot us. We have asked for duplicate bill from Vijay sales they told that they have complete information in their system regarding the same but they have physical copy of past three years so they can’t issue us the duplicate bill. Even if we don’t have our bill they still have complete details in their system how can your company deny in providing service and your person extorts money in name of your company providing bill of another company. Is your system so worst that you don’t have data of past 3 years. We expect a reply from your end within 3 days or else we need to take necessary actions regarding your fraud company and fraud employee.

                                  Rafik bhanwadia
                                  [protected]/[protected].
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I have lost my product bill of my ac but it is required for your engineer to check. So can you please check my ac without bill.
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                                    H
                                    honey khurana
                                    from Hapur, Uttar Pradesh
                                    Jun 29, 2013
                                    Resolved
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                                    Address: Rajasthan

                                    sir i belong to sri ganganagar rajasthan i had purchased 8 nos. of a.c. i ton Lloyd on[protected]and[protected] now the free services which are given by the company to service centre are not entertain by the company authorised service centre that is toll free nos.[protected]which are provided on product. from last two months i am regular complaining on the toll free no but the irrespective way of talking of the company employees and non - response on the complaint till today i.e.[protected].
                                    please control on this type of misbehavior and unresponsive on complaints which are genuine.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      bhavini.bangera
                                      from Delhi, Delhi
                                      Jun 23, 2013
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                                      Address: Mumbai City, Maharashtra

                                      I have 2 split ACs of Lloyd...within a year they started giving problems with gas leakage and have been services by their personnel 3...4 times but still keeps having problems. The officials I have been talking to now say that the warranty has expired while the last service was done less than a month back when the AC was still under warranty!
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                                        Kamal Afzal
                                        from Mumbai, Maharashtra
                                        Jun 14, 2013
                                        Resolved
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                                        Resolved

                                        I purchased Lloyd ac on 20may but it doesn't after one week.It has very low cooling capacity while my cooler has more cooling capacity.This is worst ac that I bought ever in my life.I request to everyone please don't purchase this worst ac.I gonna give it -10⭐star.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        My open letter to Lloyd!

                                        Hi Mr. Shaju and All,

                                        Thanks for responding. But I do not agree with the contents of your mail. The disagreement is not due to my personal bias towards your product, but based on facts and your own documents.

                                        1. You wrote that the AC is working as per specification; but it is not.

                                        As per rating plate of your AC, its cooling capacity is 12000Btu/Hr, which translates to 1 Ton of refrigeration or 3024 Kilocalories/hr. Your simple thermometer will prove that it fails badly to meet this specification. More-ever it consumes a power of 1.5Kw/h without producing any result, causing a Nationwide loss of precious electric energy.

                                        2. You wrote that it is meant for spot cooling only; but it is not.

                                        As per the manual supplied with this AC, its second page clearly states, ''This appliance is designed for home air conditioning". Please also read on page 6 of same manual, " Ideal for hot muggy weather when you need to cool and dehumidify the room."

                                        Besides the unit is not even designed to do spot cooling as it becomes immobile when connected to the exhaust accessories and swing is also not provided to SPOT the air towards the desired point.

                                        3. The product is not billed directly by Lloyd; Yes it is true; but the manufacturer become the main party when the manufactured product is found to have a manufacturing defect or faulty design. Since I am myself an engineer, I can prove with substantial evidence that this product has a design fault and does not meet its mentioned specs.

                                        4. The first page of the supplied manual states, " Lloyd takes great pride in providing its customers with perfect products that adheres to international quality standards"; but it is not.

                                        5. The first page of the supplied manual also states, "Lloyd is committed to provide the ultimate customer satisfaction..."; but it is not.

                                        Mr. Shaju, since the day, the replaced AC has been delivered at my place, I've just used it once and then repacked it in its box. On installation, I kept it powered on for 12 hrs in a room size of 9ftX10ft, with proper exhaust of hot air etc., but the room temperature didn't come down by even a degree. It makes no point to waste precious energy by using this product. Now it has occupied a space in my room and has become a liability rather than a utility.

                                        I've spent substantial amount of my savings to buy this product and this has not served any purpose. This has caused mental agony to me and I am sure only Lloyd is responsible for causing such frustration to me; and not only me; also to a number of customers who've purchased this product and are dissatisfied with it. I've built a database of all such persons and we are collectively going to challenge your product and the amount charged from us.

                                        Though I tried to get myself heard and expected the issue to be resolved by Lloyd management, but it doesn't seem to be working. This is prompting me to bring this issue to the larger audience by filing consumer complaint and also PIL, since the product is violating BEI efficiency standards and is causing a loss of precious power energy, which is a National concern.

                                        I hope that you are now in agreement to the points I made.

                                        Thanks
                                        M. B. Khurshid
                                        Ex. Editor Sahara India News Network
                                        Mobile No: [protected]

                                        Portable Air Conditioner

                                        Hi there! Can anybody tell me what are the things that need to be considered when buying a Portable Air Conditioner? I'm planning to buy one. Thanks!
                                        I purchased portable Lloyd AC in August 16 from Tarang agency varaseoni dist Balaghat MP there is no cooling at all on the contrary it throws warm air even at 17degrees
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