Dear Sir,
I Kapadia Prateek, resident of 601/Shree Ram Darshan CHS, Plot No 12, Sec 8, Airoli, Navi Mumbai 400 708, would like to here by inform you that we have purchased our flat in December 2008 & an Electronic Meter (Meter No. [protected]) was given to us on 6th December 2008. From December 2008 till March 2009 we have not received our Electricity bill for which we have complained at your Rabale Office. We received our first bill in the month of March 2009 which had some mistakes with regards to Name & Flat No. Also all the other Residents of the said society have received bill for the month of March 09 & we have not received the same.
Besides this the Meter which is been given to us is a faulty meter as the daily consumption shown by MSEB Meter is approximately 20 Units/Day. We are only 3 members staying in the flat where we use only one fan in a day, Geyser, & One Refrigerator. We don’t have an Air Conditioner also.
People from your division have already visited our place & checked everything. They told they will install another Meter to check weather the allotted Meter is faulty or not. I would sincerely request you to kindly look into the matter on priority as our meter reading as of today is 1358 units for & as mentioned earlier we have not received any bill, so in the next bill we will be billed for all these units at higher rate which we are not ready to pay as this is a mistake from MSEB Department. Also as the meter is faulty we have not actually consumed so much o[censored]nits, because if we take into consideration all the above facts average monthly usage as per your faulty meter is approximately 350 Units/Month which also again is not acceptable.
Would request you to kindly look into the matter on priority & take necessary action & oblige.
Thanks & Regds
Prateek Kapadia
(M) [protected] / [protected]
The above letter was given to your Airoli Division on 8th of April & after that we have received a bill for the month of March for Rs. 6750/- which shows 1135 Units. After that also the Meter reading as of 12/04/2009 is 1553 which means an additional of 195 units in just 12 days an average of 17 units per day. Today your people have visited my residence & put one parallel meter, Would request you to kindly look into the matter as we have been charged for 1135 units at
Rs 5/unit as we have not received any bill because of MSEB Billing department mistake. Hope proper action will be taken on the same.
Aug 14, 2020
Complaint marked as Resolved
As per mail confirmation from Axis Bank.the amount has not been credited to my account.
Attached is the mail communication from Axis Bank.
Request you to provide the transaction Id if the amount has been credited from MSEB to Axis Bank CCard Account.
Thanks & Regards,
Sachin Pawar.
[protected]
--- On Mon, 14/2/11, MSEDCL <[protected]@mahadiscom.in> wrote:
From: MSEDCL <[protected]@mahadiscom.in>
Subject: RE: Issue of dubble light bill payment.
To: "'Sachin Pawar'" <[protected]@ymail.com>
Date: Monday, 14 February, 2011, 4:38 AM
Dear Sir/Madam,
Kindly note as confirmed with our concerned department the amount has been debited from MSEB a/c so kindly contact your bank for this issue.
Regards
Help Desk Team
MSEDCL
From: Sachin Pawar [mailto:[protected]@ymail.com]
Sent: 11 February 2011 17:31
To: MSEDCL
Subject: RE: Issue of dubble light bill payment.
dear sir/madam
My consumer number is[protected]
My billing unit number is 4706
So, please do my repayment of billing of eletricity bill of rupess of 660 to my axis bank credit card account no- [protected].
Thanks,
from
Sachin Pawar([protected])
--- On Thu, 10/2/11, MSEDCL <[protected]@mahadiscom.in> wrote:
From: MSEDCL <[protected]@mahadiscom.in>
Subject: RE: Issue of dubble light bill payment.
To: "'Sachin Pawar'" <[protected]@ymail.com>
Date: Thursday, 10 February, 2011, 10:24 AM
Dear Sir/Madam,
Thank you for contacting help desk. We have noted your complaint so kindly provide your consumer no and billing unit no so we will try to get back to you shortly with solution.
Regards
Help Desk Team
MSEDCL
From: Sachin Pawar [mailto:[protected]@ymail.com]
Sent: 10 February 2011 15:24
To: [protected]@ho.mahadiscom.in
Cc: [protected]@mahadiscom.in
Subject: Issue of dubble light bill payment.
Dear Sir/ Madam,
My consumer no is[protected]. I paid the bill for September 2010, on 11 october 2010. via axis bank credit card . Due to the network problems the card swap happned twice. One at 10.17AM and the second on 1.28 PM amount of 660. As it was a double payment, the second transaction was cancelled ( By MSEB ) . But till now the amount of cancelled transaction has not been credited to my account. Please do the needful.
My axis bank credit card account number is [protected].
Kindly find the attachment of billslip & bank steatment.
Regards,
Sachin D. Pawar
[protected]