Mahadiscom / MSEB / MSEDCL Complaints & Reviews

The fixed charges (Sthir aakaar) in each bill is Rs 30/-. However in my current bill it has been charged as Rs 330/- . All other residents in my building have been correctly charged as Rs 30/- only. Why has this mistake been committed only in my case? Will the bill be corrected before i make my payment? Why should I unnecessarily pay Rs 300/- extra for a mistake made by you? I have always been regular in payment of my electricity bills. Please solve my problem. I am a resident of Bldg 10/11, Vijay Annex, Ghodbunder Rd, Thane-W.

hello sir,
some text based service is activated on my no. & it is deducting 10 Rs per day.
so, i kindly request u to deactivate that service urgently...

thanking u.
plz do the same.

hi,
I've received a Sms from Airtel "Thanks for using (subscription, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs.10.Enjoy http://m.igfun.com
I want to immediately unsubscribe to this service.
My Cell no. is [protected]
Kindly look into the matter at the as soon as possible.

The Billing process of Mahadiscom needs attention to avoid inconvenience to its customers.

From my experience consumer has to run repeated & unnecessary for correction of estimated bills. The information is repeatedly given that premises for above connection are unoccupied & kept closed. Even then the billing is done on estimated basis.

The meters can also be checked or replaced for any doubt. Again...

Respected Sir,

I Pricilla Premdas residing in Moreshwar Park, Kharegaon Pakhadi wish to inform you that we have 7 and half hrs load shedding every day. Although we pay electricty bill every month.

On enquiring with the MSEB, we were been told that many people don't pay their bill, but why should we who pay on time the bills and tax suffer so much hour power cut.

We request you on behalf of our society that please take strict legal action against those culprits rather than making us all suffering.

It is not correct that for few thieves good people are also punished.

We shall be very grateful if you take some action on the load sheeding we are free from this problem.

Regards,

Pricilla Premdas
[protected]

To the relevant MSEB official,

Dear Sir,

I am Arrnica Dayannandan. I am staying at Le Meridian, Palm Beach Road, Sector 6, Nerul, Navi Mumbai.

1)
Right from the day that we have shifted to this place in Nerul, we have been experiencing regular and extreme swings in electric voltage. Several times the fuse has got blown due to high voltage spikes, thereby incurring extra expenses in terms of electrical repairs of the fuse as well as electrical equipments. Till date my laptop has got restarted countless number of times and its battery worth Rs. 6000/- has already got damaged as a direct repercussion of this, in addition to start up errors that it has begun to give. Same has been the case with my hair dryer, electric iron box, and the electric fuse itself that have undergone repairing a couple of times.

2) Since the time we have shifted, we have also observed an uncannily high amount being charged per month in the name of the ‘electricity bill’. Several residents in our colony are facing similar complaints. As middle class people, we absolutely cannot afford such high bills, especially when our electrical consumption doesn’t even amount to a fraction of what is being charged from us.
o There definitely seems to be some manipulation and/or error/ defect as far as the meter is concerned.
o The bill has come to a value of Rs. 900/-, from the initial range of Rs. 300/- to 400/-. This, considering the fact that our electric consumption has only declined in the last two months. All that we use in our house is only a laptop for 2 to 3 hrs a day, a tube light in one of the rooms every day for 8 hrs, 2 fans in any one room everyday for 12 to 14 hours, the refrigerator which is on at all times, and the mixer grinder, dryer or iron box that is used for a couple of minutes daily.

Details of electrical equipments:
o AC - We do not have one
o LG Fully Automated Washing Machine – We do not use it at all. We wash manually by ourselves.
o Sony Bravia Full HD 40” LCD Flat Colour Television – Used for 3 to 4 hours a day in power saving theatre mode.
o 5 Fans – Only any 2 fans used for a total of 12 to 14 hours a day.
o Godrej Pentacool 2-door Refrigerator – That can consume a maximum of just 573 electricity units in an entire year as per company specifications
o 6 power saving Halogen Lamps, 1 power saving Blue Ray Tube, and 3 Regular Tube lights – of which only 1 or 2 halogen lamps are used for a maximum o[censored]p to 8 hours per day.
o Hair dryer, Iron Box, Mobile Chargers, Mixer Grinder, Massager – all together – totalling to not more than 30 minutes a day, and not all of them used everyday.

Meter Details:
Consumer No.:[protected]

Address:
514H, Le Meridian, Palm Beach Road, Sector 6, Nerul, Navi Mumbai, 400706, Maharashtra

Kindly expedite the problems at your end, and if so required, please send your personnel to detect any mechanical defects in the meter located at our end, at the earliest.

A hard copy of this mail with our initial and latest electricity bills have been mailed to you for your convenience (easy comparison), and prompt action.

Yours Faithfully,
Arrnica Dayannandan

Dear Sir
I am a resident of Vashi Gaon. Very often say every weak during night there is no power. One phase is always affected. Bharat Seva Ashram, Plot no. 249 and some other buildings are always facing this problem. When ever we call up MSEB Vashi for this problem they say it is cable problem and because of heavy load this frequent power problem is there, they say. That means they have detected the problem then why the MSEB is not finding the solution and rectify the problem. If the power is not there main problem is mosquotes. How can we sleep with small children at home with all these mosquotes . MSEB staff with out any mercy they say power will not come or staff problem is there we cannot send anybody at this time, so power will come only in the morning.

When we are making prompt payments why proper fecility is not provided.

Kindly look into the matter and solve the problem

Regards
Uma Surendran

I, am living at Kharghar, Navi Mumbai. I have made a written complaint for my higher meter consumption (aprox 4-5 times of my normal usage) in month of May-2008. After following personally so many times they have checked the meter and found faulty. Now I am waiting for my meter replacement since last 7 months have passed. I have contacted many persons but in vain. Bill amount is piling up and eavery month somebody from the MSEB comes to enquire for bill, when told about the problem and shown the complaint, they return back but no action is taken so far. I DON'T KNOW HOW MUCH TIME IS SUFFICIENT FOR SUCH ISSUES BUT CERTAINLY NOT 7 MONTHS.
Rgds,

For last 2 months my bill amount has shooted up by double. the meter is faulty.

THIS IS TO BE INFORM YOU THAT CUSTOMER NO[protected] WE HAD PAYED ALL BILLS VERY CLEARLY BUT THIS TIME WE HAD RECIVED THE BILL OF840RS THIS IS REDUCULAS THAT A SINGLE BULB GETS THAT MUCH OF BILL KINDLY TACK THE NESSARY ACTION ON MY COMPLAINT AND I REQUEST YOU KINDLY TACK THE PROPER READING OF THE MEATER

Sir,
I am not getting my MSEB electricity bills regularly nobody from MSEB is coming to take meter reading . every time I have to approach to MSEB office to collect Average bills. NO body is coming to kate reading and not distributing bills.
It is requested to take immediate action on the matter. My consumer and address is below
consumer No.[protected]
Adderess
Tiwari shrikrishna Row House No-D, Sharda Niketan Garden
Benkar Nagar Dhayari, PUNE 411041

Hi,

We stay in Sector 46 at Seawoods...Yesterday (21/11/2008) the electricity got cut-off at sharp 10:15 p.m & only came after 2 hrs i.e. 12:15 a.m. It was horrible, coz it was too hot & top of it we have to close the windows for protecting us from the mosquito bites, which is also a big problem here. My kid who he only 1 & half year old kept yelling & crying due to hot temperature & mosquito bite.

I want to ask a single question, is this a time to cut-off the lights? Who are going to bear the losses if we suffere from Malaria due to mosquito bite or theft due to theives taking undue advantage of cut-off at wrong times...It was more shameful from their (MSEB) side that in the morning as well they cut-off the light at around 7:00 a.m.

I want answer for their foolish deed.

Thanx & Regards,
Harshada Chaudhari,
Gitanjali CHS, sector 46,
Seawoods.
Navi Mumbai.

Hi Sir,

I am recently shifted pune for my work place and got accomodation in Guruwar Peth area, where I observed that many people had modifided their light meters, I had asked the guys they said they give some money to MSEB workers and they do it themselves it includes wiremen, meter reader.

I have called at least 4-5 times to lodge a complaint against those who are using light meters to the MSEB office by phone but of no use I personally met the people in MSEB office these guys told to the persons who had used the alteration light meters which results they throws me out of the room and beat me like anything i try to lodge complaint in Police office but of no use.

My last hope is this web site if you give surprise check to Guruwar peth area then you will found many light meters are modified, Please please for god sake do something about it

Sir
My father working in MSEB died on 05.09.1998 while in service still not get Family penion to my mother after claim to EPFO Office bandra. His account no. is MH/1251/124457.
SO CAN i KNOW THE STATUS?
REGARDS

ASHISH MALI

I have successfully paid the bill of Aug2008(Rs.2200/-) on[protected] thru online bill payments, however this month's i.e sep2008 bill shows the arrears of last month's bill. It's indeed a blunder. MSEB should treat their customer/consumer with care and consideration and never take customer for granted.

Online bill Payment thru "billing.mahadiscom.in" doesn't generate a digitally signed receipt of payments. Thus it happens to be not so full proof website for paying the bills online.

Anyways, atleast MSEB should make the corrections of my bills.

I stay in Talegaon Dabhade, Tal - Maval, Dist - Pune.
Here we face problem of load shedding without time table.
Sometimes there is no cut off of mseb supply for whole day and sometimes cut off is after every 30 mins - 60 mins and that to supply resumes within 1 or 2 minutes. I have my most work on computer and due to this sytem of load shedding I'm not able to use my computer. Is it that Mseb Board feels every person should buy a inverter or else those who can't afford should not use computers or any any such electric devices. you want to cut off cut off the supply for specific timings, give the timetable in papers. So shall we maintain it. But what is the meaning cutting off and again resuming power supply after every 5-10 mins. I use a UPS for computer but it also doesn't give backup due to such a system of power failure. Please to the needful

about electri city

Sir,
One solution i would like to suggest on shortage of power, please double price for businessman, as i am also businessman i will give double amount But i need electricity to save my business