Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Dea Sir / Madam,
I, Manojkumar L pandey, am residing at room no. 10, chawl no. 3, sarla singh chawl, laxmi udyog nagar, LBS marg, Kanjurmarg ( W ), Mumbai 78, want to put this to your kind information that I am receiving electricity bills since last 3-4 months in which current readings are not mentioned also previous reading given in the bill is wrong due to which we are receiving bills with higher amounts. Every time I take readings for 5-6 days and submit it with an application than amendment is done accordingly.This time I have received a bill of amont Rs. 1310/- which is impossible and I cant pay such a high amount.
Every time I write a letter requesting to take the readings but no action has been taken yet.
My consumer no. is[protected], PC no. is 3, BU no.-4732 and DTC is -3555014.
Kindly do the needful.

Thanking you.


Regards
Manoj Pandey

Hello MSEB officer,

I am not getting bills in time. Sometimes i dont get the bill for 2-3 months.
And the bill i get is with huge amount. Then i need to come to MSEB for decreasing bills.
Please do the need full so that i can pay right bills in right time.

1.I have given the application for the transfer of my Meter to my name to MSEB on 28th May 2008 along with all the relevant
document along with Builder deposit receipt of Rs 3000 to MSEB.

2. Compliant Number given by MSEB is 1457 dated 28th May 2008 .

3. Since then we are following up regularly with MSEB Nerul Division for the same even after confirming that all
the documents are in line with the requirement they have not changed my name till now .

4. I have wasted lot of my time & money in following-up the same and request you to kindly provide me the compensation of
Rs 10, 000 as per guide lines of MERC 10.1.

5. Attaching all the relevant document for your kind perusal and expedite.

Sameer Saxena
Customer Number :[protected]
B-502 Shree Krishna complex
Sector 14, Plot no 16 A
Sanpada
Navi Mumbai :400705
[protected]

Dear Sir/ Madam,

This is the high time that we are fed up MSEDC Ltd .
I am a resident of Bhujbal Niwas, J.N. Raod, Mulund - West, Mumbai -400080.
Despite of several requests and follow ups there is no response from the department that why the hell do we get such bill amount
My area is only 200 sq feet, where we have 2 lights and 2 fans how can the bill amount be Rs. 3460/-
If the services provided by the government department is this what should the consumer do??????????
The bearaucrats of the department use highly unparliamentry langauge and threaten us of disconnecting the electricity connection if the bill is not paid!!!
What sholud we do?????, when will we receive the rights of the consumer????????
My electricity customer ID is[protected]

the online bill payment site is too slow. It is not possible to pay the bill by just clicking once. Many number of times this site has to be refreshed, even then it is not responding well.

Hi!,

In my history of about two decades of internet surfing, i can now safely conclude that i have now come across the most ATROCIOUS and most UNPROFESSIONALLY maintained bill payment site, and this award goes to "MAHADISCOM.IN" Though we all know how our government department works but still i didn't expected this bad a gateway for bill payment from one of the richest Electricity Dist. Co.

First you will never be able to open the "billing" link or "billing.mahadiscom.in" and even if with some stroke of luck you do, you will not be able to make payment. At least i couldn't, and i tried some 2000 times.

I think the Award of "The worst site ever" is here to stay

Dear All,

This complaint regarding high ammount of electricity bill, We did'nt get any information from Electricity office about my electricity meter is off or running, We get 10000 rs ammount in my Feb 09 bill,
Bill is on my Father name Mr. Ramjanam Sharma,
So kindly requesting you that If any issue in electricity meter so resolve it and provide the correct ammount of bill and infirmation that meter is running properly or not,

I am sending the address:
2/6 shilala mishra chawl
RamNagar Tembipada rd
Bhandup (w)
Mumbai - 4000078
Maharashtra

I am Pune and I have lodged a complaint with MSEB exactly one year back for getting the meter checked. last month one of the representatives from MSEB visited our place and checked the meter. He told us us that the meter is faulty and needs to be replaced. Now I have been trying to get into touch with them. But they just make me go to different people and the outcome is nil. The person incharge of this (Mr. Jadhav) is never present in the office whenever I go s he is supposedly "ONSITE/CALL". I would like to know how do I proceed about the whole thing

Thank you

hello sir
my consumer number is[protected].i just want to complain regarding the lazzyness and the irregularity of the mseb officals of lashkaribagh subdivision office of nagpur region(code 4680) here the officials dont care to provide the printed bills to the costomer and for giving complaint they just provide duplicate bills and promose that frm next time it wont happen and next time itis the same story the appartment in which i live many people havent got there bills from past three months and in my case i havent got my bills from past 6 months i was able to pay my bills as i have opted for the ebill system of the mseb but frm past 2 months on that also they arte postint the bills after the due date has passed you will be surprised to know that i got my dec bill in feb so you can imagine how lazy these bunch of officers are !!!
it is a humble request to the concerned official to look into the matter and punish the guilty

Since couple of months I have started using online payment facility whch I am finding very convenient, however since a week I am trying to make a payment of Jan.09, the site is opening but neither I am able to see my bill or make a payment online.
Even the billing Unit 4696 is also not reflecting now a days in the system.
Please look in to the same and fix up the issue at the earliest.
Thanks & regards...

I'm using MSEDC's website from last one year for online bill payment. This site has an option to view & pay your current bill through various banks.

This site is really useful for the working people who cant pay their electricity bills by visiting the MSEB office.

But from last 3 months the page containing bill payment options on this site is not visible and is completely not working. the link for this is http://billing.mahadiscom.in/

Please improve the performance of this page, so it can be loaded fast and we will be able to pay our bills on particular date. Do the needful asap.

Thanks.
Abhishek

The fixed charges (Sthir aakaar) in each bill is Rs 30/-. However in my current bill it has been charged as Rs 330/- . All other residents in my building have been correctly charged as Rs 30/- only. Why has this mistake been committed only in my case? Will the bill be corrected before i make my payment? Why should I unnecessarily pay Rs 300/- extra for a mistake made by you? I have always been regular in payment of my electricity bills. Please solve my problem. I am a resident of Bldg 10/11, Vijay Annex, Ghodbunder Rd, Thane-W.

hello sir,
some text based service is activated on my no. & it is deducting 10 Rs per day.
so, i kindly request u to deactivate that service urgently...

thanking u.
plz do the same.

hi,
I've received a Sms from Airtel "Thanks for using (subscription, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs.10.Enjoy http://m.igfun.com
I want to immediately unsubscribe to this service.
My Cell no. is [protected]
Kindly look into the matter at the as soon as possible.

Respected Sir,

I Pricilla Premdas residing in Moreshwar Park, Kharegaon Pakhadi wish to inform you that we have 7 and half hrs load shedding every day. Although we pay electricty bill every month.

On enquiring with the MSEB, we were been told that many people don't pay their bill, but why should we who pay on time the bills and tax suffer so much hour power cut.

We request you on behalf of our society that please take strict legal action against those culprits rather than making us all suffering.

It is not correct that for few thieves good people are also punished.

We shall be very grateful if you take some action on the load sheeding we are free from this problem.

Regards,

Pricilla Premdas
[protected]

To the relevant MSEB official,

Dear Sir,

I am Arrnica Dayannandan. I am staying at Le Meridian, Palm Beach Road, Sector 6, Nerul, Navi Mumbai.

1)
Right from the day that we have shifted to this place in Nerul, we have been experiencing regular and extreme swings in electric voltage. Several times the fuse has got blown due to high voltage spikes, thereby incurring extra expenses in terms of electrical repairs of the fuse as well as electrical equipments. Till date my laptop has got restarted countless number of times and its battery worth Rs. 6000/- has already got damaged as a direct repercussion of this, in addition to start up errors that it has begun to give. Same has been the case with my hair dryer, electric iron box, and the electric fuse itself that have undergone repairing a couple of times.

2) Since the time we have shifted, we have also observed an uncannily high amount being charged per month in the name of the ‘electricity bill’. Several residents in our colony are facing similar complaints. As middle class people, we absolutely cannot afford such high bills, especially when our electrical consumption doesn’t even amount to a fraction of what is being charged from us.
o There definitely seems to be some manipulation and/or error/ defect as far as the meter is concerned.
o The bill has come to a value of Rs. 900/-, from the initial range of Rs. 300/- to 400/-. This, considering the fact that our electric consumption has only declined in the last two months. All that we use in our house is only a laptop for 2 to 3 hrs a day, a tube light in one of the rooms every day for 8 hrs, 2 fans in any one room everyday for 12 to 14 hours, the refrigerator which is on at all times, and the mixer grinder, dryer or iron box that is used for a couple of minutes daily.

Details of electrical equipments:
o AC - We do not have one
o LG Fully Automated Washing Machine – We do not use it at all. We wash manually by ourselves.
o Sony Bravia Full HD 40” LCD Flat Colour Television – Used for 3 to 4 hours a day in power saving theatre mode.
o 5 Fans – Only any 2 fans used for a total of 12 to 14 hours a day.
o Godrej Pentacool 2-door Refrigerator – That can consume a maximum of just 573 electricity units in an entire year as per company specifications
o 6 power saving Halogen Lamps, 1 power saving Blue Ray Tube, and 3 Regular Tube lights – of which only 1 or 2 halogen lamps are used for a maximum o[censored]p to 8 hours per day.
o Hair dryer, Iron Box, Mobile Chargers, Mixer Grinder, Massager – all together – totalling to not more than 30 minutes a day, and not all of them used everyday.

Meter Details:
Consumer No.:[protected]

Address:
514H, Le Meridian, Palm Beach Road, Sector 6, Nerul, Navi Mumbai, 400706, Maharashtra

Kindly expedite the problems at your end, and if so required, please send your personnel to detect any mechanical defects in the meter located at our end, at the earliest.

A hard copy of this mail with our initial and latest electricity bills have been mailed to you for your convenience (easy comparison), and prompt action.

Yours Faithfully,
Arrnica Dayannandan

Dear Sir
I am a resident of Vashi Gaon. Very often say every weak during night there is no power. One phase is always affected. Bharat Seva Ashram, Plot no. 249 and some other buildings are always facing this problem. When ever we call up MSEB Vashi for this problem they say it is cable problem and because of heavy load this frequent power problem is there, they say. That means they have detected the problem then why the MSEB is not finding the solution and rectify the problem. If the power is not there main problem is mosquotes. How can we sleep with small children at home with all these mosquotes . MSEB staff with out any mercy they say power will not come or staff problem is there we cannot send anybody at this time, so power will come only in the morning.

When we are making prompt payments why proper fecility is not provided.

Kindly look into the matter and solve the problem

Regards
Uma Surendran

I, am living at Kharghar, Navi Mumbai. I have made a written complaint for my higher meter consumption (aprox 4-5 times of my normal usage) in month of May-2008. After following personally so many times they have checked the meter and found faulty. Now I am waiting for my meter replacement since last 7 months have passed. I have contacted many persons but in vain. Bill amount is piling up and eavery month somebody from the MSEB comes to enquire for bill, when told about the problem and shown the complaint, they return back but no action is taken so far. I DON'T KNOW HOW MUCH TIME IS SUFFICIENT FOR SUCH ISSUES BUT CERTAINLY NOT 7 MONTHS.
Rgds,

For last 2 months my bill amount has shooted up by double. the meter is faulty.

THIS IS TO BE INFORM YOU THAT CUSTOMER NO[protected] WE HAD PAYED ALL BILLS VERY CLEARLY BUT THIS TIME WE HAD RECIVED THE BILL OF840RS THIS IS REDUCULAS THAT A SINGLE BULB GETS THAT MUCH OF BILL KINDLY TACK THE NESSARY ACTION ON MY COMPLAINT AND I REQUEST YOU KINDLY TACK THE PROPER READING OF THE MEATER