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Metro Shoes Complaints & Reviews

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Last updated Oct 21, 2023
Complaints 141
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Metro Shoes reviews & complaints page 2

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N
Nidhi0007
Aug 26, 2022
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I placed the order and made the payment online it's been more than a month
1. Payment was deducted however the order was not placed
2. I received message after a day order has been confirmed
3. Order was delivered almost after 3weeks
4. The moment i received the order i placed the return request as the pumps were too big for me and just fyi there were multiple scratches on maroon pumps
5. Pumps were picked up almost after 14-15 days
6. Since then I'm following up for my money and today i received message that refund has been initiated now Guess what

They have initiated the refund request for one pair only
I paid 5980 for 2 pairs and they have not initiated the full payment.

Worst shopping experience and I'm concerned about my money
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    S
    Swagatika Khuntia
    from Bhubaneswar, Odisha
    Aug 19, 2022
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    Regarding damaged product of Metro Shoes

    Address:Plot No- 1678, Lane-4B, Bhakta Madhunagar, Pokhariput, BBSR- 751030

    I purchased a flat brown sandal from Metro Shoes, Janpath, BBSR dated[protected] at the price of 1499/- but today[protected] while walking around I found that the sole has been detached from the base. Within 2 months I have used this slipper only 10-12 times. During purchase time the sales executive told me that the soles have been stitched with the slipper body but later I found that the soles have been pasted with the gum. I have never...
    +2 photos
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    Ufaq Gillani
    Aug 16, 2022
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    Address:Metro liberty branch

    I got my handbag from liberty branch approx a month ago price is 7000 rps ..I used it from a week ago and his stiching is out of order and also having cracks on its leather on the corner of the bag...
    Metro Shoes customer support has been notified about the posted complaint.
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      R
      robin arya
      Jul 25, 2022
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      Address:Corporate Address: 401, Zillion, 4th Floor, LBS Marg & CST Road Junction, Kurla (West), Mumbai-400070,
      Website:About product of metro shoes ordered from ajio

      I bought metro sandal embelished flatform with slingback ordered online from ajio and delivered on 12 may 2022. But I just used the sandals twice and it got broken in 2 pieces in my office i.e. very humiliating .
      A well known and highly appreciated brand of metro make so pathetic shoes.

      I am hereby raising complaint for the product and demanding atleast refund or exchange of the product.

      Regards
      Robin Singh
      [protected]
      [protected]@gmail.com
      +2 photos
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        Kamruddin shaikh
        Jun 20, 2022
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        Complaint against misbehavior of staff

        Address:1/2 Near Electric city house, Relief Road, Ahmedabad Gujarat

        I Kamruddin writing this complaint about the person AIJAZ SAIYED who is working in Metro Shoes in Relief Road Branch Ahmedabad Gujarat.
        I Had purchased a lady's sandals amount of 3990 Indian rupees at the time of buying that person was very polite and very respectful but somehow that item was found defective and I returned to the same store for replacement or repair they said once you bought we cannot replace with a new one but we...
        +4 photos
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        niladri hembram
        Apr 17, 2022
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        I purchased FILA shoe from cc2, rajarhat, metro shoe. After using of 4 months 3 to 4 times, shoes are starting to crack.
        Metro Shoes customer support has been notified about the posted complaint.
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          S
          Soma Chanda
          from Kolkata, West Bengal
          Mar 27, 2022
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          Shoe defect from South City Mall

          I have baught a shoe from Metro shoe South City Mall store on 20th August 2021. Within a month the shoe was not wearable as it is a defective product. I took the product to the store in October 2021 (less then 2 months of purchase) and I was given a slip and told that the shoe will be repaired. They have kept the shoe in store for almost 4 month and when I kept on following up then they gave me back the same shoe in February 2022.
          When...
          +3 photos
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          Luthraashi
          Mar 8, 2022
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          Address:Yamunanagar
          Website:Metro shoes

          Defective sandals given and inspite of many mails company not accepting mistake rather saying price is tested, poor attitude of company, i also buy from Metro saying company is worth quality but this time I am feeling embarrassed complaining again and again that i m not comfortable with the product.
          FRAUD COMPANY
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            M
            md hazrat ali
            Mar 1, 2022
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            My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

            This is my Humble Request to Free Fire Team To Unban My Account.

            Player Name :- Hazrat☆1.1.1

            UID :- [protected]
            Metro Shoes customer support has been notified about the posted complaint.
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              V
              varmakomal
              from Surat, Gujarat
              Feb 22, 2022
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              Poor quality of material

              Address:Parle point, Surat

              I am buying foot wares from Metro since long. But these days they don’t provide the foot wares up to mark. I bought pair of heels from fresh stock from Metro SURAT Parle point. I had hardly used it twice or thrice and the heels were damaged like all the decorative stuff (glitter on the sandales) went off. We took the heels to the store, first he asked me that he will get it done in 2 days but he took 6 days and that too he didn’t fix...
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              Kalivaradhan
              Feb 19, 2022
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              New shoes faded out on couple of times using

              Address:Metro shoes Pondicherry

              I have bought shoes model no: 19-3690 at Puducherry branch on 8/7/2021 bill no - 163392, I have very well maintained and used the shoes only couple of times occasionally unfortunately the shoes got faded away long back unnoticed, after knowing the shoes were faded out went to Puducherry branch where they said it’s under offer time the shoes were bought so nothing can be done . It’s clearly understood from the answer given at metro Puducherry...
              +5 photos
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              Muragesht
              Jan 31, 2022
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              Address:Tq:Raibag dist: Belgum Harugeri

              1 period amount was not returned please help me sir urgently please...
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                Prathibhak
                from Chennai, Tamil Nadu
                Jan 24, 2022
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                Product size was not correct

                Address:Poonamalle

                We bought a football shoes from metro poonamalle kariyanchacadi on dec 27 2021, while buying itself we found the shoe was bit tight and said the same to the shop wala he said we have only one shoe at your size (11 size)and this go lose when you keep wearing, also you can return it if any problem occurs, since there is no size number mentioned in the shoe we are convinced by his words and got it but after wearing my son got wounds fully in...
                +2 photos
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                Àbhíšhëķ
                Jan 24, 2022
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                Address:MILANPALLY EAST SILIGURI

                It was my second time i wear this METRO Branded shoes and look the condition it soles goes off with every steps i took. Really i was shamefaced as being my friend wedding it was highly disappointing to get with brand shoes name METRO and its soles came out like a cheap china product whereas china shoes has also good reliability than that of METRO Shoes.i was embarrassed, can able to walk, ruined wedding mood completely and all credit goes to maker of this shoes.
                +4 photos
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                  S
                  sajid04
                  Jan 21, 2022
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                  I just get to the point. I walked into your store located in Nagpur empress mall and I was looking at the shoe that I liked then I told the store employee that I want to try that shoe then I also told him I will also look on your online store for a better price then he disrespectfully told me NO sir I can't let you try it just because buying from there store I feel humiliated and disrespected so I left the store and here I am complaining about that the incident took place today 21 Jan 2022 at 5 pm, this how you respect your customer if the issue doesn't resolve I'll never buy anything from your store. i'll give full detail about the store located in Nagpur empress mall and the name of that store was Sarfaraz now do something and give me update asap.
                  Metro Shoes customer support has been notified about the posted complaint.
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                    Sakshi Shubham Sharma
                    Jan 18, 2022
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                    Address:Shiva Dairy ,New Gokal KA Bagh Road, 100Ft Road , Amritsar

                    The polish of my shoe faded away.the shoe became dull
                    Metro Shoes customer support has been notified about the posted complaint.
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                      Sneka M
                      Jan 9, 2022
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                      Address:30,rsk nagar,bhel,trichy-16,tamilnadu. +91-9566158260

                      Hi, I bought metro mens maroon sandal on October 4, 2021 from flipkart. Within 4months the skin of the chappals are peeling. I paid Rupees 1619, Is it the worth of metro? Very unhappy about the product. It was bought for my Dad as gift, now I terribly regret choosing metro.
                      Metro Shoes customer support has been notified about the posted complaint.
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                        Shabaaz kamalsha
                        Jan 7, 2022
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                        Hi team,

                        I am been sending continues emails to your email address [protected]@metroshoes.net and I have not received response for any of my emails till now.

                        Please help me to cancel my order and refund the money as soon as possible.

                        Thank you
                        Metro Shoes customer support has been notified about the posted complaint.
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                          J
                          Jasjyot Singh Almast
                          Dec 30, 2021
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                          Address:House No. 3033, Sector 27 D, Chandigarh

                          Bought a pair of White Socks Last week from Metro Store Sector 17 Chandigarh.
                          After one wash there is a hole in the socks.
                          Visited the concerned store but they didnt help anything.
                          Jasjyot Singh
                          [protected]
                          +1 photos
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                            M
                            M And
                            Nov 30, 2021
                            Dec 16, 2021
                            This thread was updated on Dec 16, 2021
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Order no(MO[protected] returned on 14th November 2021
                            Refund not received . Phone numbers wrong on the website. Customer care not replying.
                            Dec 19, 2021
                            Complaint marked as Resolved 
                            The company emailed the RRN number. I followed it up with Razor Pay. They told me ask my bank to check and charge back the amount. The bank did that and the amount was refunded.
                            Metro Shoes customer support has been notified about the posted complaint.
                            Dec 16, 2021
                            Updated by M And
                            Mochi customer care on 3rd of Dec sent me an email that the refund has been initiated. Razorpay would refund in 5to 7 working days

                            Not received till date. I am going ringa ringa roses with the bank, mochi and my bank.

                            Mochi sucks, Razorpay too
                            Dec 16, 2021
                            Updated by M And
                            Still struggling. I received an email on 3rd Dec that a refund has been initiated. Till date not credited. I

                            It's the customer going to a frustrating journey of getting a refund for a wrong size of shoes shipped by the seller.

                            Pathetic Mochi shoes, Metro shoes or whatever
                            Still struggling. I received an email on 3rd Dec that a refund has been initiated. Till date not credited. I

                            It's the customer going to a frustrating journey of getting a refund for a wrong size of shoes shipped by the seller.

                            Pathetic Mochi shoes, Metro shoes or whatever
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