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[Resolved]  Apple I Phone 5 — iPhone lock button not working

I have bought iPhone 5 on[protected] serial no C37JNLKRDTWD
From chroma store Jalandhar.
I am in New York USA right now and my lock button is not working ,
An I am staying for 5 more
Months here my phone gives me lot if problem , I visited apple store crossgate Albany NY USA 12203 and met Khamel Abdulai but and logged a complaint , repair no is : R93587030.
Their diagnosis is :cx states that iPhone lock button responds intermittently . Determined the iPhone needs to be replaced . Needs to be services in Country of origin
Employee [protected]
Now my problem is I am in USA and phone is under warrant , now tell me should I go to India to get this phone replaced, seems funny to me. And they told me to get in country of origin.
Why apple sells phone if do not have capacity to resolve after sales problems.
It is understood that every traveler traces with his
Local number and phone as
I am doing I am using my airtel SIM card with number [protected] here in USA in this defected iPhone 5
My phone must be changed or I have to knock the door of Law.
My local contact in USA is [protected] and email [protected]@gmail.com

iPhone lock button not working
Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

O Phone — Not working

Sub Order No. 2054468 to Quick Telemarketing Pvt.Ltd.
Touch screen non-functional.
No brand name, no operating instructions; No manuals
Telemarketing phone number is fraudulent.
Please respond immediately to avoid consumer complaint.

Asha Menon

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    Punjab
    India

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