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Myntra Designs Private Ltd. — Product shows delivered but never received and no actions on complain

I had ordered John Players Brown Padded jacket on 05JAN, and shows delivered 09JAN, but actually it was never delivered, I complained to Myntra on 14JAN, and called them several times since then, but everytime they say it will be resolved in 24-48 HRS. They never call to give any update about my complain and whenever I call they have no answer and they say it will take 2 working days, and again same story in every 2 days. Its a problem between them and their logistic service, and making me suffer for it, and more over their customer servive people are not at all capable of resolving the case and handle this issue, I am highly disappointed, they say that it has been esclated today and they have no answer for why this has not been resolved till date.

Order No:[protected]-7024303
Complain No:[protected]
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    Bangalore South, Karnataka

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