Reliance Communications Complaints & Reviews

We almost every one should get a msg for recording heard when we dial customer care, such as dial 1 for language dial 2 for so on... Because we need perticular information for that if we have msg stored in our mobile. By simply dialling c. C and desired facility. This request is for saving time and unnecessary delay if we want to talk to customer executive. Also it is very difficult to recall number and destination while traveling or lots of noise around.
Thanks.
Regds.
Ajaypandya

My data card # [protected], i have called customer care on 05-june-2017 and requested for data card cancellation permanently, during that time customer care person advised have to pay 320 rs for cancellation.

I paid requested amount and requested for cancellation, after that i have received 2 calls from reliance customer care for reason per cancellation, in that calls i clearly said i will be going to abroad, please cancel my connection permanently. Still i am getting new bills. Please advise why did not cancel this connection.

Thanks,
Srinivas.

I activated reliance internet pack of 89 rs. That gives 1gb 3g data per day for 28 days. The confirmation message came and then only i switched on mobile data. But all the balance was deducted from my main balance. It was 139 rs. The customer care representative did not help at all. He talked very unprofessionally and said my balance won't be returned. He even refused to transfer my call to his higher officials. Worst customer service ever. I want m money back.

Hello sir
I recharge my reliance no. [protected] worth rs 70 in which i get 56.32 rs as balance and 1 gb per day for one year.
But the company deduct whole bal. From my account and i didnot get any message from company
I recharge it on 15th aug 2017 under aazadi offer introduce by company
Please concern my matter and solve as soon as possible.

I have paid rs 1100 dated 05/08/2017 to port my mobile no [protected] vodaphone to reliance communation. I am fallow all process guide by your voice bpo but a17 ground floor, 60 foota road, pul pehladpur, new delhi your voice bpo not provide my sim. I am daily contact on the mobile no provide on bill[protected], [protected], [protected] but they are not pick my call. Please provide my contact no with sim. If you not taken acatin on my complane. Police complain file against you and your voice bpo.

I am using 5 mobile for my family member in this month reliance demand advance rent from each one. When i ask they not response properly. Then i want to convert postpaid to prepaid they charge me rs.200 charges each mobile number and also take advance rent for next month. And tell me that reliance will repay you whatever extra amt received by.
I don't think reliance comm. Will repay. So that i say this is donation by me to mukesh ambani as they need it.
I have paid rs. 4200 to siddhi dot.com at chembur mumbai 400071

You have deducted my balance and activated some unnecessary useless plans of yours and this is not the first time it's been done by your company its a regular habit of your service. I have tried calling on your service center but no one bother to pick of the call. This unethical behaviour from your company is shameful and unacceptable. I have been very lenient towards your company but now it has crossed all limits. If you donot return my balance i have no option to abandon your service.

Hello sir
I recharge my reliance no. [protected] worth rs 70 in which i get 56.32 rs as balance and 1 gb per day for one year.
But the co. Deduct whole balance from my account and i didnot get any message from company
I recharge it on 15th august 2017 under aazadi offer introduce by company
Please concern my matter and solve as soon as possible

Hello sir,
My name is ambuj kumar and my reliance sim card no. [protected] (From dehradun uttarakhand) is temporarily out of service and is showing sim card registration failed for the past 2 weeks. I wanted to use it but it is showing temporarily out of service when i call the number.
This is urgent and very important. Activate my sim card so i can use it.

But now a days i am facing temporarily out of service from my this no.[ [protected] ]

I am using this reliance number from last 7 years (Since 2010).

I have been a reliance customer for past 7 years and today really feel so disappointed sir.

I am not getting the network in the device since past 14 days. Please check and do the needful asap.

Regards:
Name: ambuj kumar
Reliance num: [protected]
Alternate number:[for contact]= [protected]

Sir
Maine apne phone main 89 ka recharge krwaya jisse mujhe 1 gb per day data milna tha but sir mujhe msg toh aaa gya ki recharge ho gya hai but mera data on ni ho rha hai. Maine costomer care no. Pe call b kia lakin unhone meri call pick ni ki... Maine 14 augest ko recharge krwaya tha but abhi tk koi solution ni mila so sir pliz u can help me pliz
Main apni mb check krta hu toh mujhe puri mb show hoti hai but mere sim main data on ni ho rha hai.. Phone ki setting and data connection sb ok hai but phir b mera sim main internet ni chal rha hai... Pliz help me

I recharged my reliance number the day before yesterday with amount 70 rupees. You people are supposed to give me every day 1gb data for 365 days as per given offer in my number. I got the msg also that the offer is activated but i am unable to enable the data connection and reliance customer care is not taking my calls. Now i am helpless. Please solve my issue as soon as possible.

Dear sir/ madam,

I am using reliance telecom mobile no as [protected] from last 1 year. Earlier post paid and converted 3 month back to prepaid and also [protected] from last 2 months back. So problem is that whenever i recharged this no. With any amount rs100, 50, 20, or 30 the balance will be null within 2-3 days. So the problem is in both the mobile no, whenever i call to customer care they are saying that i have activated the vas service so the balance is regularly deducting from my phone, which is nonsense reply and never acceptable to me.
I want to ask them why this type of vas activation is happening regularly for prepaid customer only, why not to postpaid customer because i was in postpaid from more than a year to same no. But i never get complain like that.
Is it like this because postpaid customer is getting bill details from email or through post so telecom company can't make a fool but for prepaid customer there is not any detail, so they are making fool to customer as vas activation or many more.
So i am kindly requesting to reliance telecom company to not make us fool and stop deducting amount from my both phone no. And should return my deducted balance from my both the mobile ie (More than rs 500) unless i will port both no. To any other service provider because there is not only reliance in the market if problem is not short out asap. From reliance

Regards,
Ajay kumar

My relaince prepaid no [protected] (Bhopal region) has been barred since last 20 days i don't know why?. I have recharged my mobile (No.[protected]) of rs. 20. After getting the successfully recharged it was same day outgoing call working. After that next day outgoing call not responding.

I have recharged the above said mobile no. And same problem has been noticed.

Please check it why my outgoing calls barred i will be very thank full for this.

Regard
S. K. Singh

I have recently started receiving recovery messages from reliance stating below:
After repeated follow-up you have failed to pay rs. 1296 caf[protected] pay today to avoid filing case at pune lokadalat court call irfan [protected] rcom
As far as i am aware i have never ever ever used any reliance services! I am called the given number several times to understand why i am receiving the said message but the guy never picks up.
I am getting a little concerned that i am continuously getting these messages and also feeling harassed!!! I am certain this recovery is for someone else who has been giving this number as i have received similar recovery calls for an individual from nagpur who owned this phone number previously.
I hope someone helps me identify who to be contacted for clarity on this matter.

I will be keeping a screenshot of this message for my records.
* fyi - i have no clue what this recovery is for and so putting under other category*

I got the sms since last 2 years about the recover of wrong mobile bills which i haven't taken the connection.

After repetitive clarification, you started again and again the same message with different name.

I would like to request you that please remove my alternate mobile no to avoid harassment. If you have any proof that those connection run by me then please submit the proof first.

Now, this is the leagal documents for solving the problem if you filled the complaint against me without any service.

Regards,
Hemant desai

Dear,
I recharge my reliance mobile no - [protected] with amount of rs 119 on 08/08/17, before recharge i check the benefit provide in rs 119 recharge in the website rcom.co.in, it is showing 600 local std minutes for a period of 28 days, after recharge i am not received the above benefit, instead i got 650 mb internet data. I call to the no [protected] which is secretary office no & speak to mr. Kamal kumar at chandigarh, but they refuse to hear my complain & told that they could not do anything. Please write my complain & do the needful asap.

I attach here the screen shot of the benefit shown in the website rcom.co.in

Hello,
Myself dinesh from mumbai and my mobile number is [protected]
Reliance has activated vas shemmovisub60 for 60 days on my number yesterday without even subscribing for it.

Here i am shocked that i didn't activate any vas but this message says you are successfully subscribed and money also got debited.

The similar incident happened before 2 weeks also but that it was for rs.5 only, so i ignored it, but now this time it is for rs.60

I think reliance is trying its best in looting its customers by doing such activities. Instead they should focus on improving their network services. It will help you in earning good faith of customer.

If this is happening again and again then one will not recharge and will not take this fraud reliance as a telecommunication provider.

Refund my balance quickly and also deactivate because i am never activated it.

Hi i am abhishek ghosh mob no-[protected] from was suffering from data problem from 13 th august, 2017. I have registered complaint 2 times (Id[protected],[protected] but still its unsolved. I have recharged rs. 147 (Per day 1 gb data offer) on 12.08.17 but after 12 pm i dont get any data for 4/5 hours everyday. For these my account balance has been deducted by rs. 20.35 yesterday. My earnest request please solve these data problem so that after 12 pm i can get the proper data & my account balance not get deducted. Please refund my wrongly deducted amour rs. 20.35 immediately & solve data problem permanently.

Witting for your quick response.

Sir i am from delhi [protected] my relience no i recharged my offer of 147 for data pack and the message came of successfull recharge but i got not net data whenever i call to customer care they don't recieve the call so now tell me what i should do broke my sim or take a huge loan on your sim and then i will broke it i have 3 connection of relience all will be broken then

My reliance no. Is [protected]. I recharged the number yesterday. Amount 154. You people are supposed to give me every day 1gb data for 70 days as per given offer in my number. I got the msg also that the offer is activated but i am unable to connect the net and reliance customer care is not taking my calls. Now i am helpless. Please solve my issue as early as possible otherwise i will be forced for further steps.