Reliance Communications Complaints & Reviews

To

[protected]@relianceada.com

Message body
You will find that on 28th July I had complained of not being able to connect to Airtel Landline numbers. This problem is experienced by not only me but also by many Reliance customers. Why do you run a service when you treat the customer like a dog and don't have the basic sense to acknowledge receipt of a complaint? It is more than 10 days since I lodged the complaint and this is the second reminder I am sending during that period. Is everybody dead at reliance? This is the height of indifference and disrespect that can be shown to a customer. You are not providing me free service. I expect the money I pay to serve me.I hope better sense will prevail and immediate action is taken on this complaint.
Jagan Mohanan.

----- Forwarded Message -----
From: Jagan Mohanan
To: "[protected]@relianceada.com"
Sent: Wednesday, 2 August 2017 11:25 PM
Subject: Fw: Network problem

Sad to say that the customer is not respected at Reliance. 5 days since I complained about reliance mobiles not able to connect to Airtel landlines and no response till now. Leave alone taking action, don't you have the courtesy of acknowledging receipt of complaint? No wonder the people at the retail outlet suggest that I switch over to another network.
Jagan Mohanan.

----- Forwarded Message -----
From: Jagan Mohanan
To: "[protected]@relianceada.com"
Sent: Friday, 28 July 2017 5:22 PM
Subject: Network problem

Sir, I am unable to connect to Airtel Landlines. Why is the facility to talk to a customer care representative unavailable over 198?
Please clarify.
Jagan Mohanan.
Mobile: [protected]

Balance cut
mera riliance no, [protected]par bar bar balance cut ho rha he mene kae baar customer care par bhi complent ki he fir bhi mere nomber se balance kaat liya jata he ab me chahta hu ki jo bhi mere nomber par service activate he use deactivate kar de agr meri ye problem solb nahi ki to me ye nomber.deactivat karva dunga ya fir is nomber ko airtel me convert kra lunga

Madam/dear sir, an amount of rs 30 has been deducted from my reliance gsm prepaid mobile no-[protected] as vas adpaystrmgmlysubs on 15 august 2017 by sending one message 'you have been successfully subscribed to adpaystrmgmlysubs service for 10 days. To un-subscribe sms unsub 3672 to 155223 (Toll free).'while there is no any such service is activated on my number. Customer care also did not reply accordingly. Please refund my amount. Otherwise i'll port my number to another network

I recharged Rs 20.00 for validity on 14/08/2017 for my reliance pre paid number [protected]. But at 11. 28pm. I got sms from RM-58787 which said you have been successfully subscribed to Music54646 service for 3days. I have never subscribe to any of your service. Please return my money back immediately or else I have to discontinue your service. Urgent aggrieved customer.

Due to poor signal strength and customer services, I want to port my mobile no [protected] from reliance communication to other operator . So I send port message" PORT [protected] " to 1900 several times and message charges also deducted by the company but still not get Unique Porting Code ( UPC) from the company. Kindly immediately take the necessary action.

Hi, I am the authorized person from Inerica Health.com.Its about a fake complaint filed here on cansumercomplaints.in by a fake user by the name shomya. I am not sure about the reason why someone did it but the complaint which he/she have made here is completely fake and baseless. We are into the business from last 5 years and our core services are providing health billing solutions to USA clients including doctors, clinics and hospitals.Please remove this complaint from here or ask the user for some short of proofs that he/she even worked for this company.

Thank You
Pankaj Tyagi
pankaj.[protected]@gmail.com

Hi sir I, m koushlinder sharma my mobile number is [protected], I, m recharge today as 70rs. And my balance is 56 Rs today this SMS is come to my mobile 21.18 Pm (You have been successfully subscribed to ShemMoviSub60 service for 28 days.To un-subscribe SMS Unsub 4052 to 155223(Toll Free).) and all balance is cut my account automatically so I, m call 198 /30333333 but my call is cut by one ring, so help us.

Dear Sir/Madam,

I am receiving message from 1901 as "Dear Reliance Customer, Your request could not be processed. Please try after some time. thank You" when I message to 1900 for port of my number [protected] as "Port [protected]". I have also register complaint to reliance customer care through service request no [protected] on 05.08.2017 &[protected] through reliance store on 14.08.2017, but it is not resolved till today. You are requested to do the needful immediately.

Vishwaraj Solanki
[protected]

Its been 4 days when i recharged my reliance mobile no-[protected] with rs 349 data combo. Then i received message that my request is registered. But even now i am not able to use the service for which i have paid. The customer care nos are not dialling. Money has been deducted from account by which i recharged but my sim is not recharged by that data combo.

Hii i am abhishek ghosh mob no [protected]. I have logged a complaint having reference no[protected] but still i have not get my wrongly deducted amount 21.95. I have recharged rs 147 on 12th august 2017 but everyday after 12pm i got no data balance for the 3hours. For that rs 21.95 has been deducted from my account wrongly. Please rectify this problem and return my money back at the earliest. I have repeatedly call n sms to reliance customer care but it is in vain. Please do needfull at the earliest.

Again a horrible service from reliance, they dont even know which of their gallery and customer care shop are closed permanently.

Have a look to the attachment.

Below is closed...
Sr no. Store name store address city telecom state pincode locate
1 shree sai enterprises shop no.2, shri sai krupa, sector-1, shree nagar, plot no.7, opp. Minar bunglow, wagle estate, thane west thane maharashtra 400604 view map

Call me on [protected] after 3 pm

And give me solution for my [protected]

Thanks,
Shailesh vishwakarma

Sir, Last month I had applied for porting after paying all the dues( Rs 647) however Reliance company did not allow the same and instead activated a new plan (1347) on my number [protected] and they forced me to pay RS. 1598/_ I was told that all calls are free in this plan, even after paying this amount this month again I have received a bill amounting to Rs. 555/- Now I have paid this 555/- and extract Rs 205/- as advance payment. However even now the Reliance company RCom are stone walling and not allowing porting.
I request you to look into the matter and help me in porting to Airtel.
Regards

Mera num [protected] se faltu m ab tk 14 rupee ka balance cut kr lia or maine offer m 93 ka data plan krvaya offer m 28 din tha mujhe mila bs 5 din or care m call to lgta hi nhi h ak baar lga to unhone attend hi na kia otherwise lgta hi nhi h mera to belive khtm kr dia relince valo ne koi mt le aisee sim ye hmesha aisee hi loot te h ye phla communications hoga jo bina btaye service activete krta h or regular balance cut krte h or fr customer ka call tk attend nhi krte .koi mt lena aisaa relince m to ye hi advice dunga sbhi ko

Hi Team,
Can check why my call was disconnected when I called appellate team and was speaking to a female named SHREEYAL.

Called just to get info about why i am not able to call on maximum numbers of Vodafone idea and other service providers.
Even I am not able to call customer care.

Disgusting service from Reliance.

Can call me for further info on [protected] after 3 pm as I wont be able to receive your calls during my office hours.

Regards,
Shailesh Vishwakarma

They are sending threatening legal action email unnecessarily. We have shut the broadband connection because of an intermittent internet connectivity last year. After that we all vacant the flat. Not a single byte we had consumed as we all vacant the flat.
After i month i got the call from one of their representative for the payment. I clearly said i will not pay as i've shut the connection and not used the internet as we vacant the flat a one or two month ago. So, they asked me to submit the modem and wire to their agent (From one whom i got the connection)
I called that agent i submitted reliance modem, wire etc.. He told me i will inform and update in the system too that you've submitted these stuff. After that you won't receive any mail or call for the payment.
Now some days back i got a mail from some agency (Fake) for legal notice of due.
I've cleared everything by submitting stuff. Now why they are asking to pay.
Pfa of the mail

Hello, my no. Is [protected].in my previous bill, i was charged double rentle. I communicted with customer care and said that please rectify the bill and i will pay the amount. They registered my request. But now my number is temporarily out of service. Please rectify my bill so that ai can pay the amount and services can be resumed.
Nitish sharma

Hii i am abhishek ghosh mob no [protected]. I have logged a complaint having reference no[protected] but after 24 hours i not get any solution till now. I have repeatedly call n mail to customer care but it is in vain. I have recharged rs 147 for data pack on 12/08/2017 but after that everyday night after 12 pm there is no data pack available for 2/3 hours. For that my account balance rs. 21.95 has been deducted from my account wrongly. But till now i have not got my deducted amount & everyday after 12 pm there is no data pack available for 3 hours. Please rectify these problem & return my money back at the earliest. If these time i have not get any proper solutions i have to surrender my connection.in customer care *333 from yesterday i have not get any response & reliance live chat also unavailable form last 7days. Please look into these mater carefully and do your service better. From abhishek ghosh mob no [protected]. Waitting for your quick & proper solution.

Sir,

I took the number of reliance gsm prepaid in 2016.
I was told that your number will never stop?
My number is [protected]. My number has been closed despite my number being balance.

Due to being busy, i did not use my number for three weeks. My number was closed without telling me

According to trai, no one's number can be closed before 3 months.

I want my number to be turned on twice

Reliance communications is a very big fraud company that closes your customer's number without informing you against the most difficult action against it

. So that the fraud company could not disturb any other innocent customer from the next.
Please you turn my number back on again.
I hope you will take strong action against reliance communications and start my number again.

Name. : rahul dalal
Father name :. Sunil dalal
Palace. Delhi
Mobile no. :. [protected]
Email id. : [protected]@gmail.com

I am pritam das. I have a mobile number ([protected]) of reliance communication. I have recharge of rs 50 on 09/08/2017 & i have got a main acc balance of rs 39 against that. After some days i have seen rs 15 deduction from my main acc balance. Then i have complain against that from another reliance communication mobile ([protected]). Because my mobile no:[protected] is blocked from the reliance communication but there is no reason of that. I have got a sr no:[protected] from reliance communication end. After that i have got return rs 15 in next 24 hrs. But after 2 or 3 days again deducted full acc balance from my main acc balance with out any reason. Please verify the deducting problem after some days again & again & take necessary action as early as possible.

Dear reliance customer care,

I am really disappoint your services. As i already pay all the bill but my out going and incoming call stop without inform me. I am trying to so many times for contact customer care but my call disconnected with talking. I am going to consumer forum for complain about your services and harassment.

Please resolve my problem as soon as possible becoze my business effected without make any call.