Submit a Complaint
Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Apr 7, 2026
Complaints 6653
Resolved
371
Unresolved
6282
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
krishreyas
Apr 21, 2025
Report
Copy

refund not received for cancelled jio airfiber booking

I booked a Jio AirFiber connection by paying ₹1000 as a booking amount and later ₹2143.52 during the KYC process, totaling ₹3143.52. After the KYC visit, an engineer visited my location and informed me that Jio AirFiber was not available at my address.

I declined the Jio Fiber alternative and requested a full refund. The engineer confirmed that the cancellation would be processed. Only ₹2143.52 was refunded;...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shiva 12356
Mar 8, 2025
Report
Copy

Useless service

Address: Jio
Website: Jio.com

I am a jio user for more than 8 years. I had a monthly plan of 209. I wanted to use 5g so brought the 5g data voucher for 601 rupees. It did not work. Contacted support and heard that 1.5gb/day plans can only work with this voucher. So went ahead and recharged for 666 plan which gives three months of 1.5gb/day plan. The voucher was not applied. Reached support and a lady from support 199 picked up the phone and spoke in Tamil. I explained...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriram Ramdasi
from Mumbai, Maharashtra
Mar 8, 2025
Resolved
Report
Copy
Resolved

Full Refund not received.

Connection No. LR00000F44OX.
Amount paid: 1111
Refund: 100
Balance: 1011

Please refund the full amount.

Thanks....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vibhor Vasudeva
Feb 24, 2025
Report
Copy

JioFibre/ I am Complaining about Jio Fibre

I just received my bill for jio. I paid that, but still my internet connection was not working. I tried navigating through the app. I tried everything, but nothing was resolving the issue. Then I called the customer care and after calling the customer care, I just got to know that they have a data limit of the month that is 3300 GB for that I have a call recording as well, and when I just go ahead and browse the plan in the my Jio app and...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikita compliant
Feb 20, 2025
Report
Copy

My no. allotted to someone

My jio no. is alloted to sonmeone and now they are calling my family and misbehaving with them. this is a threat to my personal data....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriram Ramdasi
from Mumbai, Maharashtra
Feb 14, 2025
Resolved
Report
Copy
Resolved

Airfiber order cancellation scam

I have purchased JIO AIRFIBER connection by paying Rs. 1111 from jio official website Booking No. LR00000F44OX. Due to some reasons I don't want the JIO fiber.

There is no option in My JIO app to cancell the booking order. The Jio customer care also do not provide any option to cancel the booking.

The connection is on hold condition.

Somehow I was able to get these numbers from https://devforum.abdm.gov.in/t/how-do-i-cancel-my-jiofiber-connection-jio-fiber/...⇄br...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jainil patel
Jan 31, 2025
Report
Copy

Reassignment of My Jio Number Without Consent

Address: Ahmedabad
Website: www.jio.com

I am writing to raise an urgent complaint regarding my Jio number 840XXXXX31, which has been reassigned without my consent. I have been in Canada for studies for the past year and recently discovered that my number is no longer active.
This has caused serious issues, as my bank accounts, UPI, and other critical services are linked to this number, posing security risks. I was never informed about its deactivation or reassignment....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shankar pulaparthi
from Amalapuram, Andhra Pradesh
Dec 25, 2024
Report
Copy

Jio I am complaining about the wrong recharge done to another number by mistake.

Address: Jio Head Office Address: Reliance Jio Infocomm Ltd, 5th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai, Maharashtra, 400021 Ph No: +91 2244
Website: www.jio.com

I am Shankar, a customer of airtel prepaid service for the past 5 years.
On December 18, 2024, at 11:22 AM, I mistakenly recharged the wrong number. I recharged [protected] (Jio) with a ₹799 package instead of the intended number [protected] (Airtel).
Could you please transfer the recharge to [protected] or refund the amount of ₹799?
Transaction ID: PU014353C7YT95L99277
Amount: ₹799
I...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anoop Epuri
Dec 15, 2024
Report
Copy

request for immediate resolution of membership issues and refund of old dues

Address: 60-9-10 GEV Radha Madhav Apartments
Website: near Lalitha jewelries' Sidhartha Nager

Dear sir

I am writing to express my disappointment and frustration regarding my experience with your company.

I purchased a White Studio membership (Membership Number: **2882654**) in 2019 and paid an amount of ₹80, 000. Unfortunately, during the pandemic period, I received no follow-up or support from Club Mahindra. Subsequently, I was informed that my account had been suspended, with no further assistance...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rssb123#
Nov 28, 2024
Report
Copy

Account suspended even after making payment

Website: www.jio.com/fiber

JIO Customer service is pathetic.
They do not value their customers.
My mother is aged and lives on her own.
Her account has been suspended even after making the payment.
We have tried reaching to JIO helpline multiple times but to no avail.
I have got no option but to write here.
She is living alone with no access to any form of media.
We even made the payment twice thinking that might expediate...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hardikchh72
from Mumbai, Maharashtra
Nov 12, 2024
Report
Copy

Escalation request: overdue refund for cancelled recharge

Address: Mumbai

Compliance Details for Refund Issue:

Service Request Number: SR000024DCJX
Refund Due Date: October 16, 2024
Credit Note Reference: BY000002KY57
Refund Amount: Rs. 999
Customer Name: Amrut Chheda
Mobile Number: +[protected]
Issue: Delay in refund processing (over 20 days) despite multiple assurances from Jio customer service.
Complaint History: Numerous communications with...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nandakumar S Pillai
from Navi Mumbai, Maharashtra
Oct 24, 2024
Report
Copy

Unresolved Jio Fiber Issue, False Tracking Status and Refund Denial

Address: Shree Samarth Antonia, Flat 202, Sector-8, Ulwe, Navi Mumbai

Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding my unresolved Jio Fiber issue (SR# SR000023P15M). Despite repeated calls and rescheduled visits over five consecutive days, no technician attended to my complaint. I raised the service request on 20th October, 2024 at 12 noon and as of yet none of the technician / engineer has attended to resolve the issue.

The tracking status...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinesh Bhansali
from Mumbai, Maharashtra
Oct 24, 2024
Report
Copy

I did a recharge for reliance jio mobile No. [protected] of Rs. 209/- via Amazon with order id[protected] today dated 24-Oct-2024 at 11:56 AM using my Kotak Mahindra Rupay Credit Card No. [protected]. Amount Rs. 209/- deducted but recharge did not activated. Please do needful for recharge activation.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Raj02210
    from Mumbai, Maharashtra
    Sep 30, 2024
    Report
    Copy

    Dear sir,

    Please cheack this number will call me agen and agen i am taiayerd very much so ple help me for the block the number or baned the number they call me hayresment call

    Please help
    Thanks
    Rajesh
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vaashi
      Sep 14, 2024
      Report
      Copy

      Issuance of fradulent sims

      Address: Jio Store, H No 58 1 315, Gavara Veedhi, Butchirajupalem, Gopalapatnam (Rural), Vishakhapatnam 530027

      Have visited jio store for a sim, they took my id authorised & gave one jio sim, after activating the sim i checked on TAFCOP to my shock there are 2 extra sims registered on my id, along with the new sim number. the rep who registered accidentally showed me that max DOT limitdfor the day is reached, which i dint realise at that time, only after seeing on TAFCOP i understood that he registered fradulent sims on my id, i reported the numbers...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      SameerHC
      Sep 11, 2024
      Report
      Copy

      Pathetic after sales service by Jio team.

      More than a week that a request is raised, and they shamelessly keep on postponing the request since 3rd September.

      SR ID: SR000021V4ZB

      Field engineer visit is rescheduled almost 10 times which is really annoying and disturbing at the same time.

      Call center number keeps on reassuring about escalation but nothing moving.
      Cannot track the engineer in Jio app which they falsely claim.
      Even on the date and time allotted for engineer, the engineer's phone number is not shared with the customer.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nishikant1981
        from Gurugram, Haryana
        Aug 27, 2024
        Report
        Copy

        Jio sim not recharged, which was done on 25.08.2034 at 10:16 through UPI transaction. Amount of transaction of Rs 508

        UPI Transaction No[protected]

        So, Please refund the same amount immediately .
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shruti112233
          from Kolkata, West Bengal
          Aug 17, 2024
          Report
          Copy

          Recharge payment issue

          On 2nd of July2024 I place a recharge in Jio Prepaid for Rs.2999/- through Google Pay, the amount has been deducted from my bank account but till now I haven't received any services prior to my recharge. I've contacted with my Bank and Google customer care they both have claimed that my money has successfully been received by the receiver but when I contacted with Jio they claim that they haven't received any payment from my side which doesn't...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          K
          kesevarao23
          from Hyderabad, Andhra Pradesh
          Aug 12, 2024
          Report
          Copy

          No response from Jio air fiber care even after multiple follow ups for resolution

          Address: Bollaram Village, Industrial Development Area Bollaram, Mallampet, Hyderabad, Telangana 502325

          HI,
          Have purchased Jio air fiber service in the last week. having trouble viewing of few of the channels, picture quality shows very blurr and no clarity. TV continuously buffering. Internet speed is very slow, even you tube is not betting played.

          Complaint has been registered with JIo customer care on 9th August, and technician visit was scheduled on 10th august at 7pm, no technician visited,
          again reseduled...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          N
          Nicky_rao_99
          Aug 12, 2024
          Resolved
          Report
          Copy
          Resolved

          Refund pending since 12+ days

          Dear Customer,
          Refund has been initiated for your JioFiber Order no NO00011QFND8 and will be auto credited to the original payment mode within 7 business days.
          We look forward to serving you in future.
          Team JioFiber

          This was the message I received on 8.3.24 and I haven't received my refund yet. Amount 3132
          I want my refund as I have cancelled airfibre cuz it doesn't had connectivity at my location....
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Related businesses

          iRechargeOnline.com
          1
          (243)
          EasyMobileRecharge.com
          3
          (158)
          Sms Link World
          3.1
          (22)