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Reliance Jio Infocomm Complaints & Reviews

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Last updated Jun 11, 2024
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Reliance Jio Infocomm reviews & complaints page 4

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Address:Payannur, kerala 670309

We bought jio fiber connection, which we have been informed that the plan is unlimited. We paid for 3 months plan which mentions in the jio fiber application that it is unlimited every where it is said that it is unlimited. Now that the service is disconnected and when called the customer care they say our plan has 3300 data limit. It feels like cheated. Scammed their customers with the fake plan. I have attached a picture for proof...
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H
hk@12345
from kanpur, Uttar Pradesh
Sep 13, 2023
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Jio fibre refund

Address:kanpur Uttar Pradesh
Website:jio.com

My refund says a 14 days to proceed a refund in my account but receive any refund about the amount and I know I cannot call any customer care number because your calling system is only prefer to a invite jio fiber, not customer support my service ID is[protected]

I am many time mail for jio but not respond anytime what time you should not pay my money I am completing all process and update my bank detail also and this time...
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A
Arnab2023
from Hyderabad, Telangana
Sep 12, 2023
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For port out,they aren't co-operate/help me. They are playing with me.

Address:hyderabad

I want my family to port out from jio, when I sent message from every number of my family which was connected with me as I had taken family plan in JIO postpaid. For port out to 1900, 1901 sent me a message, i.e., UPC cant generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. When I call to jio regarding this they disconnect the call or hold me or...
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V
Vivekanand Tonde
Sep 12, 2023
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Complaining about no network at all.

Address:At post Khechare, Tal Mulshi, District Pune

We want to inform you that the population of our village is around 3000 but no company's network reaches our village. Initially jio network was reaching, but now it is not reaching. You should note this and solve the network problem as soon as possible. We have also arranged for you to erect a tower. Contact if need any help. [protected]...
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Address:9th Floor , Maker Chamber IV, Nariman Point , Mumbai-400021, Maharashtra

I have been using jio fiber from 2019 but recently from past several month i have been facing no internet issue. Each time i complained about it the company's engineer come and repair it but the problem once again arises after 20-25 days.
Date of incident :09/09/2023
Time of incident: 3:50PM
My Jio Fiber no: +91-[protected]
Connection name: PUSHPA DEBI SINGH
Registered mobile no, : [protected]
I recharge...
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A
ayushchatter
from Kolkata, West Bengal
Sep 8, 2023
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Complaint about Slow Internet Speed and Frequent Outages

Dear Jio Infocom Customer Support,

I am writing to express my frustration regarding the quality of service I have been experiencing with my Jio Infocom internet connection in my area. It has come to my attention that there are a significant number of customers in my vicinity who are facing extremely slow internet speeds, often as low as 50-80 kbps. Furthermore, there have been numerous instances where the internet is completely...
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M
Memeenakshiiiiiiii
from Amritsar, Punjab
Sep 6, 2023
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Recharge not done even though transfer is successful, kindly help

I have done recharge from my google pay for 239 plan. Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching screenshot for your perusal.

How can i get my refund?...
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A
Amarnathk54
Sep 5, 2023
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Request a refund or transfer wrong recharge

Dear sir,
i am writing to request a refund or transfer for an incorrect mobile recharge that i made on 23/08/2023.

I accidentally recharged the wrong mobile number [protected] and would like to request a refund or transfer for my mobile no [protected] for the amount of rs 2999.00. The transaction id for this recharge is apay[protected] and reference no:br0009u27j59.

I have requested too many attempets...
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Address:ONLINE

Maine Jio Fiber book kiya tha 19.06.2023 jo ki nahi lag paya lekin mere ghar jo JIO ka executive aaya tha maine uske PAYTM se pay kiya tha or maine usee cash pay kiya Rs. 2850.00. Maine refund ke liye mail kiya tha jisme unka reply aaya ki vo mujhe pay kar chuke hai lekin mujhe refund amount mere account mai nahi mila. Please help kar dijiye mujhe refund chahiye.

JIO EXECUTIVE KA PHONE NO: [protected]...
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M
from Mirzapur, Uttar Pradesh
Aug 27, 2023
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Unauthorized Amount Deducation and Account Block

Address:Magaraha Mirzapur U.P

Hello There

Sir I use Jio Pos Lite application of Jio company
my account is blocked on 2nd march 2023 and my money is also blocked in it
Complained on Jio company's customer care but got no help, I have account balance above ₹2000 in my wallet, will the company give my money or run its company by grabbing the money of the poor, I used to recharge only with Jio Pos Lite application And I didn't do anything,...
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S
Siva1801
Aug 25, 2023
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Wrong recharge done by me

Sir I tried to recharge my number [protected] but mistakenly Recharged this number[protected] with ₹149
Then I tried Gpay customer care he said we not able to cancel . Then he said ask jio to cancel this transaction. I tried Jio customer care But Jio customer care person Said I'm not able to cancel because that transaction success
I request please cancel that transaction and refund my amount
Transaction No:[protected]...
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K
Kartik Mirchandani
Aug 24, 2023
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Internet connectivity issue not being resolved by company

Website:Jio.com

I have a JioFiber connection at my home that stopped working on the evening of 18th August 2023, on 19th August I lodged a complaint regarding the same and was told that the issue would be resolved in 24 hours. however, it's now been 5 days and the issue is still not resolved, nor do I have a proper update on the situation....
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R
Rajanpatel27
Aug 22, 2023
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About installation

Address:Reliance mall aksharchok Vadodara

I have book jii fiber on[protected] and till date no one is coming to check. When we’re call jii team they are tell the box which is near by you has no empty port...
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S
sanathkumar87
from Trivandrum, Kerala
Aug 15, 2023
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Jio Fiber - Put a Pole in front of my house in Sreevaraham, Trivandrum

Address:SKRA - 110, TC 42/1478, Sreevaraham, Trivandrum, Manacaud Po - 695009

I am residing at SKRA - 110, TC 42/1478, Sreevaraham, Trivandrum. Jio-Fiber has put a pole for their cable in front of my house without my permission. This causes disruption for my house modification. I request you to kindly arrange to register my complaint with JIO and kindly remove the post or adjust aside immediately....
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P
Pankajz001
Aug 10, 2023
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5G without my consent

I was using a 4G jio Sim card in a 4G Router, I did a reacharge of ₹2999, and Jio without my consent without any notification convert my Sim into 5G and it stopped working on any 4G devices. It's not working on JioFi nor on any 4G router.
5G network is not available in my area. That sim card has become useless for me. ₹2, 999 recharge waste. And Jio is not willing to do anything. They just raised a complaint to provide me 5G network...
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L
Lakshmana Rao G
from Bengaluru, Karnataka
Aug 7, 2023
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Reliance jio pole Removal

Address:AN95B Adarshnagar safilguda malkajgiri telangana

Jio pole has been installed in the middle of
The house. It’s blocking my car parking. Request to please remove ASAP. Contact [protected]...
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A
Atr Kochi
Aug 6, 2023
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Recharge Reminder

Dear sir i am submitting this complaint against jio because of their recharge reminding auto tone while making phone calls. It takes more than 15 seconds of the customer. Not only that it activates even before the three days of the end of package. This is disgusting. Please save our time and privacy.
Faithfully
Thahi...
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A
Aakriti bhardwaj
from Etawah, Uttar Pradesh
Aug 5, 2023
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False promises made

Hi team,

This is regarding the jio fiber connection I took in delhi with the promise made by Jio fiber sales person and area head that u will get 1 month free i[censored] get 3 month plan with us.
The 4th month will be completely free u won’t be charged for the 4th month services.
However we got charged we paid the bill.we chased the area head as he sent that person at out place to inform us about the plans and services,...
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A
adarsgh04
from Bahraich, Uttar Pradesh
Aug 3, 2023
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Not providing network within 1 km range of towers.

My house is far 1.8 km from jio tower in this condition they are unable to provide the proper internet. When they have user they should provide Good connectivity....
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C
Charumathi j
Jul 29, 2023
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Enable my disconnected number for reverification process

Jio care told there is no time limit for completing sim reverification process.until reverify the sim will retain in your name under suspended status.
I believed and within a week the sim got disconnected.Now the same jio care saying it got disconnected we can't do anything.
Please enable my disconnected Mobile number so that I can do my re-verification process....
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