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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jun 11, 2025

Complaints 6590

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367

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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 4

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Address: MUMBAI

I subscribed to a new connection with JIO Air Fiber on November 26th, 2023, with the expectation of receiving reliable internet services. However, since December 15th, 2023, I have been unable to utilize the internet with VPN, significantly impacting both my personal and professional activities. Despite raising multiple complaints and patiently awaiting a resolution, I have seen no tangible progress in rectifying the issue.

Moreover,...

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Address: Purnea

My Jio Fiber Connection +91-[protected] Was Done By Cutting Someone Else Cable. I Wasn't Aware Of That.

The Complete Story:
Day After Installation Of Jio Fiber, My Internet Was Not Working.

Installation Date:[protected]
No Internet Since:[protected]

Upon Complaining I Got To Know That I Was Given Internet By Cutting Someone's Cable. As The Other Guy Complained And Got His Connection...

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It has been over 10 days since I recharged with the 209 package from Jio, but it has not reflected on my mobile yet and I still haven't received my, On January 28th, 2024, I attempted to make through G Pay, which appeared successful. However, Jio showed the transaction as unsuccessful.

I have attached 2 photos. One shows a successful transaction on 28 Jan in GPay, while the other shows no transaction of 28 Jan in Jio. After...

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Its been more than a month now since my jio number has been deleted. Despite of submitting all the necessary documents for reissue of physical sim, no action has been taken by Jio team since last month. All my banking and business transactions have stopped since I receive all my banking and business OTP's on this number. I have reached out to jio care "n" no of times but all they say is we are looking upon your request but they have been...

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Dear Sir / Madam

I wanted to port in my VI number [protected] to Jio network and paid the Rs 99 (ORN number - NO0000W3SB9S (FILE ATTACHED) but the way Jio executives behaved during the process i got a feeling that if in future i will face any problem Jio care will not be able to address my problem so I changed my mind and canceled my MNP request and requested Reliance Jio Infocomm to refund my Rs 99 to the original payment method...

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Address: Madhav twins, patan, Gujarat

Jio call staff do rude behaviour in the call and also staff member cut call during conversation their job is only remember belance but ledy told me closed your jio sims at madhav twins patan as well as she told me why you are cut my phones.what is this? I'm really disappointed by jio service....

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Twid reward points से jio नं0 749का रीचार्ज किया। किंतु न रीचार्ज हुआ न पैसा रिफंड।? कृपया help me...

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Address: Jio Store - G E Road, Raipur

I had purchased a JioFi Hotspot Device from Jio Store - G E Road, Raipur on 28/12/2023 where they charged me Rs. 3600/- against the actual price of Rs. 2600/- (Attached is the Bill copy of the same).
On Quering the same very next day, no one is giving me the appropriate answer for the same.
Requesting your Intervene....

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Website: Jio.com

Hi there,

I have taken a Jio fiber connection for three months and I paid money for three months before they installed it. They promised several free things for three months subscriptions, they gave me fixed voice number without my request.
They are sending me fake bills to pay everything even they took three months amount before giving me the connection.
Another thing Jio fiber internet never worked well like...

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I have took a prepaid connection ([protected]) years back and my brother is the one who using the sim. He is currently overseas and working in merchant Navy. I have reached out the palarivattom jio centre for converting this prepaid connection to postpaid. I already informed the person I 1st talked with that this sim is now not in Indian and presently at Dubai. He handed my case to another person and that person proceed with the postpaid conversation...

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Dear team we have done the recharge of Jio number [protected] vide transaction ID [protected] dt 17th Dec 23 but till now recharge had not done pl check n help...

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Dear Jio Support Team,

I hope this message finds you well. I am writing to address a pressing concern regarding my Jio AirFiber connection that I applied for a week ago but has not been installed at my residence yet.

I understand that unforeseen circumstances might cause delays, but despite contacting the Jio representative who initially processed my Jio Fiber recharge and reaching out to the Jio customer care,...

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Address: [email protected]

Its been more than 4 days since i paid money ₹5240. Your jio agent promised that my connection will be installed in 1-2
I never received any call from your side, on 14dec when I called him he said we dont have equipment.same day I called on your support no to refund my money and cancel my installation request.even after more than 23 hours my cancel request is pending
Im giving you guys 2 days to refund my or else I'll lodge...

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Address: 2/13, B.D.D. Chawl, Ganpat Jadhav Marg, Worli, Mumbai - 400018

I have using Jio Network and there is no network in my Home and my area so I had complained twice to Jio Care but nothing happened yet....

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Address: 2/13, B.D.D. Chawl, Ganpat Jadhav Marg, Worli, Mumbai - 400018

I have Jio Network Connection and having no network in my phone from last 4 days and this is same with my family members. In fact in my area this problem facing many people. I have complained this twice to Jio Care but nothing happened yet....

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Dear Sir/Madam,

I am writing to express my concern regarding a pending refund for my Jio Air Fiber service, associated with the Order Number NO0000UCRWUX and Service Request Number SR00001SOJ28.

Despite my previous communications and the assurance of a prompt resolution, I have yet to receive the refund. This delay is causing inconvenience and dissatisfaction with the services provided by Reliance Jio.
br...

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Address: hajipur vaishali bihar

Website: www.jio.com

श्रीमान,
मै आशुतोष कुमार सिंह, हाजीपुर बिहार से आपसे निवेदन पूर्वक कहना चाहता हु की मैंने दिनांक 27/11/2023 को जिओ फाइबर के लिए रेकुएस्ट डाला था उसमे मेरे को एक नंबर प्राप्त...

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My grandparents are experiencing serious health issues due to high vibrations and sound emitted by the tower which has been installed just besides our house and everyday new officials visit the tower and add new equipments to it which is worsening the situation. I request you to please take necessary actions....

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It has been more than four months since I terminated my Jio postpaid account and switched to the prepaid one, their offline store executives have clearly refused to provide any type of assistance regarding the same and despite several attempts to reach out to their executives on-call or mail for support they reply with some rubbish reasons like their postpaid team is unavailable or they redirect to a website which is not working. It is unacceptable...

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Address: RAJASHEKHRA MAMILLPALLI, HEAD CUSTOMER SERVICE, RELIANCE CORPORATE IT PARK LTD H.NO 40 72 D KK TOWERS, VIJAYWAJA, ANDHRA PRADESH , 520008

I am rajeev kumar complaining on behalf of three foreigners.
Here is my issue

1. Refer to jio sim card order id no0000tatyg3, no0000taxihi and no0000taysgk dated 15 oct 23.

2. I am writing here on behalf of foreigners whose details are appended below:-

(a) zin yu naing

(b) kyaw htet aung

(c) aung paing oo

3. The above mentioned people are here...

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