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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jun 22, 2026
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371
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Reliance Jio Infocomm reviews & complaints page 4

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S
Shriram Ramdasi
from Mumbai, Maharashtra
Mar 8, 2025
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Full Refund not received.

Connection No. LR00000F44OX.
Amount paid: 1111
Refund: 100
Balance: 1011

Please refund the full amount.

Thanks....
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N
Nikita compliant
Feb 20, 2025
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My no. allotted to someone

My jio no. is alloted to sonmeone and now they are calling my family and misbehaving with them. this is a threat to my personal data....
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Shriram Ramdasi
from Mumbai, Maharashtra
Feb 14, 2025
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Airfiber order cancellation scam

I have purchased JIO AIRFIBER connection by paying Rs. 1111 from jio official website Booking No. LR00000F44OX. Due to some reasons I don't want the JIO fiber.

There is no option in My JIO app to cancell the booking order. The Jio customer care also do not provide any option to cancel the booking.

The connection is on hold condition.

Somehow I was able to get these numbers from https://devforum.abdm.gov.in/t/how-do-i-cancel-my-jiofiber-connection-jio-fiber/...br...
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Nicky_rao_99
Aug 12, 2024
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Refund pending since 12+ days

Dear Customer,
Refund has been initiated for your JioFiber Order no NO00011QFND8 and will be auto credited to the original payment mode within 7 business days.
We look forward to serving you in future.
Team JioFiber

This was the message I received on 8.3.24 and I haven't received my refund yet. Amount 3132
I want my refund as I have cancelled airfibre cuz it doesn't had connectivity at my location....
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M
Mr. Rajpurohit
Jun 22, 2024
Jul 10, 2024
This thread was updated on Jul 10, 2024
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Jio AirFiber on hold, not refunding my amount

Dear Team,

I have ordered jio AirFiber, your team visit at my home but denied to install it due to unavailability of network. And you team was confirmed me that order will canceled and amount will refund but still order on hold.

I try multiple times to connect with customer care but your customer care number not connecting to customer care officers.

Request you to cancel it and refund booking...
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Bhavyannsh Sharma
from Delhi, Delhi
Jun 4, 2024
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hiding address for sending legal notice

Address: Relaince House Unitech Commercial Tower

The address for sending legal notice to Jio is

Reliance House
Unitech Commercial Tower
Tower - A, Netaji Subhash Marg
B- Block, Greenwood City
Sector 45, Gurugram 122003...
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H
Harish T N
May 30, 2024
Mar 27, 2025
This thread was updated on Mar 27, 2025
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Air fiber

Address: Jio Tumkur

Hi Jio Customer support team

It's understandable to feel frustrated if you've booked with order
number LR000007X33Z an AIR Fiber service with Jio but haven't received
the installation yet. i have paid booking fees of Rs -1000, attached
screenshot for your reference.

the sales agent Ramachandra ([protected]) and his team lead Manjunath
co-ordinated with me and made me to book the jio...
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S
Sudipta Ban
from Mumbai, Maharashtra
Apr 1, 2024
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Broadband not working for last 1 month in VImannagar

I have been paying rentals but the link had been down for some long days...
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Address: MUMBAI

I subscribed to a new connection with JIO Air Fiber on November 26th, 2023, with the expectation of receiving reliable internet services. However, since December 15th, 2023, I have been unable to utilize the internet with VPN, significantly impacting both my personal and professional activities. Despite raising multiple complaints and patiently awaiting a resolution, I have seen no tangible progress in rectifying the issue.

Moreover,...
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L
Laptop India Corporation
from Mumbai, Maharashtra
Sep 27, 2023
Jan 8, 2024
This thread was updated on Jan 8, 2024
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Jio mobile network issue / weak signal

Website: www.jio.com

Dear all @ JIO,
I have below 5 Numbers with our Staff
[protected]
[protected]
[protected]
[protected]
[protected]

All the numbers tend to have a year's recharge, we have a weak signal at our office and our all staff members need to go out of the office for each call, we are using wifi calling since we have one bar of signal available, but now our mobile do not catch one bar also.
br...
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D
dhananjay2312
Sep 17, 2023
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Pole is fitted in wrong place

Hello,
A pole has been erected by reliance jio fiber in front of my plot, the pole is touching with my house wall and wires is entering in my house roof now. This was constructed without any permissions, i request you to relocate this pole as it hinders my construction plans by blocking the path for trucks and boring machines to go inside. Below are the relevant details. Request you to resolve this issue.
Name - Dhananjay br...
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H
hk@12345
from kanpur, Uttar Pradesh
Sep 13, 2023
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Jio fibre refund

Address: kanpur Uttar Pradesh
Website: jio.com

My refund says a 14 days to proceed a refund in my account but receive any refund about the amount and I know I cannot call any customer care number because your calling system is only prefer to a invite jio fiber, not customer support my service ID is[protected]

I am many time mail for jio but not respond anytime what time you should not pay my money I am completing all process and update my bank detail also and this time...
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A
ayushchatter
from Kolkata, West Bengal
Sep 8, 2023
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Complaint about Slow Internet Speed and Frequent Outages

Dear Jio Infocom Customer Support,

I am writing to express my frustration regarding the quality of service I have been experiencing with my Jio Infocom internet connection in my area. It has come to my attention that there are a significant number of customers in my vicinity who are facing extremely slow internet speeds, often as low as 50-80 kbps. Furthermore, there have been numerous instances where the internet is completely...
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C
Charumathi j
Jul 29, 2023
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Enable my disconnected number for reverification process

Jio care told there is no time limit for completing sim reverification process.until reverify the sim will retain in your name under suspended status.
I believed and within a week the sim got disconnected.Now the same jio care saying it got disconnected we can't do anything.
Please enable my disconnected Mobile number so that I can do my re-verification process....
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Website: www.jio.com/fiber

Dear Sir/Madam,
I am writing to file a formal complaint against Jio Fiber, a subsidiary of Reliance Jio Infocomm Limited, regarding their misleading advertising and the imposition of a limited data plan without proper disclosure. I have been a customer of Jio Fiber for one month, and I subscribed to their Unlimited Data @300 Mbps plan, expecting to receive unrestricted, high-speed internet service.
According to the advertisements...
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L
Laxman Keshav
Jun 9, 2023
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Jio Pole removal request

Address: Karmanghat durga nagar colony. Road number 13 plot number 91

This is to bring to your notice that without any information/consent a Jio Fiber pole is erected near my house. There is a pole already at the opposite lane a transformer that eats up all the parking space and now the pole near entrance causes lot of disturbance. I personally visited Jio Center and asked them to remove the pole. There was no action taken till now. Hence I am raising a complaint in this forum to remove the pole if it didn’t...
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J
JILANEESHAIKH
May 31, 2023
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Payment done but recharge not done.

Dear Sir/Madam,

I had recharge my jio sim by using site jio.com.
In Jio.com after visit on site login require.
I have login by my jio number [protected] and OTP.
My existing plan was expired so i chosen 1 year plan having amount 2999/-.
After selection of plan i proceed for payment
(Tranaction ID T23001121834361540834976).
But when payment done i didn't received any recharge notification.br...
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Hrithikmani
from Hyderabad, Telangana
May 3, 2023
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Jio international roaming refund

Hi, I am currently in USA for a trip. I wanted to login into one of my UPI accounts . I have recharged jio International roaming package which is rupees 575 in order to get the roaming benifits. After the recharge i inserted the sim but didn't get any signal. I am currently in texas, Dallas. i get a strong At and t signal here which is by the way jio usa partner. If i contacted the customer care, the executives said that the sim is damaged...
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+
+91-8595639613
May 1, 2023
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My sim number allotted to other person

Address: India

Hello, I am international student and i am a jio user . Because I am studying in Philippines my sim have network issues here but still got bank otp and many more things . Day before yesterday, without my permission my jio number is allotted to someone else . Now he/ she got all my access. Please help me to retrieve my phone number ....
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Address: Bandra kurla complex mumbai

I Abhishek applied online for this company for work from home but the company is asking me to give 2100 as a starting money charge. I think no company charge fess and give fees plzz look into these matter. Plzz tell me details of the company is this fake or real because it is taking name of reputed company jio and taking money...
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