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Reliance Jio Infocomm Complaints & Reviews

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Updated: Oct 8, 2026

Complaints 6670

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371

Unresolved

6299

Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 3

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Address: 701,Mall Road,Model Town

Dear Concerned Authority
I am writing to formally raise a concern regarding a misleading commitment made by one of your sales executives during the business plan onboarding process.
At the time of sale, the Jio Sales Executive explicitly assured us that the business plan included:
1. Allocation of a Public IP address, and
2. Provision of a device compatible with Bridge Mode.
Based on these commitments,...

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Respected Team,

I would like to bring to your notice that a Jio recharge of ₹5649.84 was been mistakenly done on the alternate number [protected] instead of the intended number [protected].

Transaction ID: TB000045VUBY

Alternate Number: [protected]

Correct Number (Recharge intended for): [protected]

It is important to note that the number [protected] has not been recharged...

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Address: MOHALLA AFGANAN KAIRANA

[protected] This number was registered on my account for 7 years which Jio closed yesterday without permission. Apart from my Jio ID, it is also registered on all my documents....

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I taken jio air fibre 50 days free trial internet connection for that I paid refundable security deposit amot of 500. Due to some technical issues I cancelled my internet connection within 48 days only. I asked my refund amount Of 500 to company but they are not refunding my amount. So i requested to you to solve this issue as early as possible. Thankyou.
These are my airfiber account details
Registered Mobile No.
[protected]br...

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I ported my no. [protected] in jio from bsnl. jio send me a msg and a link fo payment of bsnl dues, I paid mentioned amount same time via sended link in 7 july 25. Jio sent me again Rs. 46 due payment of bsnl and stop my out going. I cal to Jio customer care and paid Rs. 46 again via sended link by jio. Jio again send msgs for payment and disconnect my no.[protected] in 03 August 25. I visit BSNL for query but there is no any out standing on...

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🚨 Jio AirFiber “50 Days Free” – The Truth 🚨

Jio says 50 days free with ₹1111 plan, but it’s actually just a small discount — not free.

Here’s the math 👇

Plan Cost Validity Daily Cost 50-Day Cost
Normal Plan (₹599 + tax ≈ ₹752) ₹752 30 days ~₹25/day ~₹1253
“50 Days Free” Offer (₹1111) ₹1111 50 days ~₹22/day ₹1111

➡️ Normal 50...

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Address: KHASRA NO. 1710/39 , WARD NO. 15 , MAIN ROAD CHHURIKALA

Jio air-fibre not working since 8 days. Despite multiple complaints the company has neither resolved the issue nor sent any engineer to fix it.
Third class service...

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Address: Jio infocomm

I booked Jio Fibre connection with my number [protected] and made a payment for the same in the month of May. Later on I was told that the fibre network is not there at the location I live.

They shared a voucher of 2000inr approx in my jio account instead of refund to the original source. I want refund back not the voucher.

I emailed them and also chasing them, however they are not reverting and also not sharing...

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This is Davinder Saini. I am writing to formally raise a serious concern regarding the extremely poor network connectivity experienced at our company’s facility located on Palm Gurgaon Road, PIN 122015.

This is a prominent location within the city, yet I am unable to make or receive calls using your network. I had registered this complaint to operator Jio on 30th July’2025, but unfortunately, I have not received...

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I ordered a sim with porting request on[protected], till now i.e.,[protected] it not received, My order reference number NO000154CUQP...

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@JioCare I paid ₹1111 for Jio AirFiber installation on 21 July. It was promised that installation will be done by 22july Order ID: NO000178DQOC. No technician has visited, no update, rep not answering. Please resolve ASAP or refund. #JioAirFiber #DelayComplaint...

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Address: Tadong Gangtok Sikkim University near new science block, Geology Department

I have a Refund issue related to my Jio Air Fiber registration. On 17 October 2024, I paid ₹50 for the registration process. Subsequently, an authorized Jio representative visited my location to check the 5G network.

The representative sent me a payment link for the remaining amount of ₹2170 (after deducting the initial ₹50). However, the link displayed an amount of ₹2221. Despite attempting multiple times, the incorrect...

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Address: Beltala Mosimpur Sujapur 732206

I’ve been using Jio 5G SIM mainly for the unlimited data, but the network has become completely unusable in my area.
Every time there’s a power cut (which happens daily as soon as a drop of rain falls) the nearby Jio tower shuts down—and I lose all signal. No calls, no data, nothing. Why doesn't the tower got no backup? The whole village mainly uses jio but still !? Why??

Meanwhile, Jio keeps calling me regularly...

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Address: post. Danthanpally. Mandal utnoor dist.Adilabad state.telangana

Website: Jio.com

To
The Hon’ble Consumer Forum,
Adilabad District,
Telangana – 504311.

Subject: Complaint against Jio Fiber – No Resolution Since June 10, 2025

Respected Sir/Madam,

I, Mohammad Mujeeb, a resident o[censored]tnoor Mandal, District Adilabad, Telangana – 504311, wish to bring to your kind attention a grievance I have been facing with my Jio Fiber internet connection.
br...

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I booked a JioFiber connection on 3rd July 2025 in Trivandrum, and today is 10th July — yet there has been no technician visit, no communication, and zero updates from Jio.

I’ve tried calling customer care multiple times — only to get stuck with bots or no agent at all. I also reached out via WhatsApp and email but received no real support.

This level o[censored]nresponsiveness is unacceptable, especially...

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📝 Complaint Against Jio for Unresolved Recharge Issue & Rude Customer Support

Name: Ansh Shukla
Mobile No. (Affected): [protected]
Contact No.: [protected]
Email: [protected]@gmail.com
Recharge Date: 06 July 2025
Amount: ₹352
Transaction ID: NB25070616502005705299162
UTR:[protected]
Payment Platform: PhonePe
Bank: Axis Bank (XXXXXX4393)

⸻
br...

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I had ordered sim on 2nd july 2025 filled a complaint on 3rd july for delay again filled a complaint on 5 july today it's 6th of july, everytime i call customer service they say the complaint is in progress, i am deeply frustrated with this answer, i mean if you can't provide me a timeline then it's just waste of my money and peace of mind, it would have been better if i had approached a local shop. it was my first time with...

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I am highly disappointed with **Jio Fiber's after-sales service**. Once the connection is installed, they simply stop caring.

Whenever there’s an issue with the internet, it takes **4 to 5 days** to get it repaired. This kind of delay is unacceptable, especially when many people depend on the internet for work or studies.

To make things worse, the **staff behavior is extremely rude and unprofessional**....

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I am writing to bring to your attention a long-pending refund issue regarding a Jio Fiber broadband connection request I made in October 2024 using my mobile number +[protected]. The Order Number for JioFiber connection is NO00012KYAGC and JioFiber Voice number is [protected].
I had paid an advance of ₹2824 for a 6-month broadband plan. However, during the installation process, the service engineer informed me that the Jio service...

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I am a regular Jio customer, using both mobile and fiber services. I have been recharging my Jio Fiber connection every month with ₹999 plan including taxes (₹1178.82). As per the plan details, I was provided access to various OTT apps, including Amazon Prime. However, despite paying the same amount, I am now unable to access Amazon Prime through my Jio Fiber., which they stopped without any information.
Additionally, I am unable...

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