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Reliance Jio Infocomm Complaints & Reviews

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Last updated Jun 18, 2024
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Reliance Jio Infocomm reviews & complaints page 3

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S
Dec 17, 2023
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Recharge issue 22

Dear team we have done the recharge of Jio number [protected] vide transaction ID [protected] dt 17th Dec 23 but till now recharge had not done pl check n help...
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Lucky sisodiya
from Ghaziabad, Uttar Pradesh
Dec 16, 2023
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Urgent Request for Jio AirFiber Installation and Compensation

Dear Jio Support Team,

I hope this message finds you well. I am writing to address a pressing concern regarding my Jio AirFiber connection that I applied for a week ago but has not been installed at my residence yet.

I understand that unforeseen circumstances might cause delays, but despite contacting the Jio representative who initially processed my Jio Fiber recharge and reaching out to the Jio customer care,...
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Address:[email protected]

Its been more than 4 days since i paid money ₹5240. Your jio agent promised that my connection will be installed in 1-2
I never received any call from your side, on 14dec when I called him he said we dont have equipment.same day I called on your support no to refund my money and cancel my installation request.even after more than 23 hours my cancel request is pending
Im giving you guys 2 days to refund my or else I'll lodge...
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savani123
from Mumbai, Maharashtra
Dec 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Network in my home

Address:2/13, B.D.D. Chawl, Ganpat Jadhav Marg, Worli, Mumbai - 400018

I have using Jio Network and there is no network in my Home and my area so I had complained twice to Jio Care but nothing happened yet....
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savani123
from Mumbai, Maharashtra
Dec 4, 2023
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No Network from Last 4 Days

Address:2/13, B.D.D. Chawl, Ganpat Jadhav Marg, Worli, Mumbai - 400018

I have Jio Network Connection and having no network in my phone from last 4 days and this is same with my family members. In fact in my area this problem facing many people. I have complained this twice to Jio Care but nothing happened yet....
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Dear Sir/Madam,

I am writing to express my concern regarding a pending refund for my Jio Air Fiber service, associated with the Order Number NO0000UCRWUX and Service Request Number SR00001SOJ28.

Despite my previous communications and the assurance of a prompt resolution, I have yet to receive the refund. This delay is causing inconvenience and dissatisfaction with the services provided by Reliance Jio.
br...
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Ashutosh Kumar Golu
from Kharagpur, West Bengal
Dec 1, 2023
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Regarding worst service and refund my amount of 4240.92

Address:hajipur vaishali bihar
Website:www.jio.com

श्रीमान,
मै आशुतोष कुमार सिंह, हाजीपुर बिहार से आपसे निवेदन पूर्वक कहना चाहता हु की मैंने दिनांक 27/11/2023 को जिओ फाइबर के लिए रेकुएस्ट डाला था उसमे मेरे को एक नंबर प्राप्त...
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parasmahalwal
from New Delhi, Delhi
Nov 27, 2023
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Installation of Jio Tower causing serious health issues

My grandparents are experiencing serious health issues due to high vibrations and sound emitted by the tower which has been installed just besides our house and everyday new officials visit the tower and add new equipments to it which is worsening the situation. I request you to please take necessary actions....
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It has been more than four months since I terminated my Jio postpaid account and switched to the prepaid one, their offline store executives have clearly refused to provide any type of assistance regarding the same and despite several attempts to reach out to their executives on-call or mail for support they reply with some rubbish reasons like their postpaid team is unavailable or they redirect to a website which is not working. It is unacceptable...
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Rajeev2103
from Hamirpur, Himachal Pradesh
Nov 9, 2023
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Sim cards issued but no service provided

Address:RAJASHEKHRA MAMILLPALLI, HEAD CUSTOMER SERVICE, RELIANCE CORPORATE IT PARK LTD H.NO 40 72 D KK TOWERS, VIJAYWAJA, ANDHRA PRADESH , 520008

I am rajeev kumar complaining on behalf of three foreigners.
Here is my issue

1. Refer to jio sim card order id no0000tatyg3, no0000taxihi and no0000taysgk dated 15 oct 23.

2. I am writing here on behalf of foreigners whose details are appended below:-

(a) zin yu naing

(b) kyaw htet aung

(c) aung paing oo

3. The above mentioned people are here...
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R ALANKRITA
Nov 8, 2023
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222 Recharge not activated

I had recharged my jio number [[protected]] for the 222 and 100 rs plan
on 2nd of Nov 2023. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment i showing successful. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Repeating the details
Mobile...
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S
Shree Dhage
Oct 29, 2023
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Jio Telecom service

Address:At Santoshnagar, Post waki Bk tal khed dist pune

Dear Sir,
I am customer of jio, using jio mobile sim card since many years.
Jio offered me best internet speed and best network when they launched their jio telecome products.

But since 4-5 month company charged same amount of recharges from customers but services not provided properly.
Network quality become worst, call drop frequency very very high, also i am not able to do use my internet also.br...
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A
alokji
Oct 28, 2023
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Very very slow internet and network issue

Address:Many time share with cc.sorry

[protected]. This is my jio number. I am complaing a issue about very slow internet and network issue fro the last 4 years. I am saying last 4 yers .but never problem solve.always customer care representative said please wait few days or few months.but never solve that problem. Where can I complain now ?? Here who will connect with me ?? Same person who is on cc calling ?? Problem can solve ? Or only jio cheat to customer ??...
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Today i recharged my wrong number of jio of amount Rs. 2999. my correct number is ([protected]) but recharged on ([protected]). I complain at jio support but they are saying we cannot do anything....
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Pankaj Nagar
from Vidisha, Madhya Pradesh
Oct 19, 2023
Oct 20, 2023
This thread was updated on Oct 20, 2023
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Company provide Mobile Number to other

Address:Pankaj Nagar Near ladhesh mandir, choti Sabji mandi

Jio Company Provided my Old Number [protected] to Other, but Recharging Message to us, I have Recharged Old Number by Mistake because of Jio Message in place of New Jio Mobile Number [protected], now unable to reversal it, what to Todo, can I have to go to consumer court against Company because of Messaging us even they provided Mobile Number to other...
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Ketansonawane
from Hyderabad, Andhra Pradesh
Oct 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrectly Charged 10,781 for ISD despite buying an international pack

Address:Mumbai

Hi - I purchased an ISD pack for my travel to Greece. The accepted regions were Egypt and greece- despite that I was charged 10781 for international roaming - I raised a request but that request was closed without informing. Service request number SR00001RIO11...
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Kuldeep k chauhan
Oct 1, 2023
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Jio number had recharged on 29 september 2023 but not active

Address:N 2/13, MOHAN GARDEN, UTTAM NAGAR,NEW DELHI-110059

I have recharged jio number [protected] on 29 sepember 2023 but not activate...
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K
Khadka Pankaj
from Tezpur, Assam
Oct 1, 2023
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Very weak and poor network

Address:Toripam LP School area, Village Toripam Post Bhangamandir Sonitpur Assam. 784112

Dear sir/Madam,
It is to inform you that, I Pankaj Khadka inhabitant of Village Toripam, P.O Bhangamandir 784112 Sonitpur Assam wants to draw your kind attention to my area to solve the network issue of very poor and slow connectivity of jio since the beginning. Here is a dense numbers o[censored]sers of jio. So many complaints were registered by the users but couldn't find any solution from the related service provider. Here Airtel has...
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Laptop India Corporation
from Mumbai, Maharashtra
Sep 27, 2023
Jan 8, 2024
This thread was updated on Jan 8, 2024
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Jio mobile network issue / weak signal

Website:www.jio.com

Dear all @ JIO,
I have below 5 Numbers with our Staff
[protected]
[protected]
[protected]
[protected]
[protected]

All the numbers tend to have a year's recharge, we have a weak signal at our office and our all staff members need to go out of the office for each call, we are using wifi calling since we have one bar of signal available, but now our mobile do not catch one bar also.
br...
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devkamlesh
Sep 23, 2023
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Jio deactivated sim without notice after 3 years

Jio sim was deactivated after 3 years o[censored]sage suddenly without any prior notice.

There is no proper reason provided for same:

Sometime tells you didn't recharge for long time, that never have been case in last 3 years as I am constantly using.

Another time tells insufficient information was there then how it worked for 3 years ? And why suddenly insufficient information?

On August...
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