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RTO India Complaints & Reviews

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Updated: Aug 19, 2026
Complaints 8433
Resolved
856
Unresolved
7577
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RTO India reviews & complaints page 15

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B
Bishal Kalita
Sep 15, 2021
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Maximum attempts of face authentication has been crossed

Address: AMINGAON

Hello, I applied for the learner's license on 13th September 2021
But the server was down so I couldn't complete my LL test online.
when I tried to do face authentication again it showed 'maximum number of face authentication attempts has been crossed, kindly contact the RTO. when I visited the RTO office, AMINGAON. There was no one to help me not even a single officer. i am traveling abroad very soon and i need my license...
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A
ayazans
from Thane, Maharashtra
Sep 9, 2021
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Unable to book DL Slot As error of quota not available

I have received my application number for driving license. (Online process). When I am opting for slot booking, there is an error of quota not available for selected RTO. Kindly suggest how to book an online slot for DL TEST? I am currently proceeding online application....
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V
vishbit
Sep 6, 2021
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Learning Licence approval pending from RTO since two months

Rto India — Learning Licence approval pending from RTO
V
vishbit
Sep 6, 2021Aug 28, 2021
Mark as Resolved

Dear Sir/Madam,
I have applied for learning licence on 21.06.2021 through sarthi parivahan side, its a Aadhar Authentication Process, No need to visit RTO office, also i had pass online test, But still i dont received learning licence number,
Please Help me to solve this issue.br...
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S
Sagar12jan
Sep 6, 2021
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Approval of DL backlog entry

Address: RTO, Gorakhpur

I was issued a license in 2012 from RTO Gorakhpur (UP53) since I needed to apply for renewal I had to submit a request with application number[protected] for backlog entry. But even after submitting that request, it is still pending and this is the reason I am not able to apply for renewal. Please support.
DL no. - UP53 [protected]
Application no.[protected]...
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T
TejKrishan
Sep 6, 2021
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Non receipt of renewed DL even after more than 2 months since approval

Address: Tej Krishan, R/o 32-A, Ground Floor, Sanwal Nagar, New Delhi-110049

Dear Sir / Madam,

I am holder of DL No. DL[protected] which expired on 5 Sept, 2021. I applied online for renewal of DL and received confirmation of approval of my application No.[protected], on 3 July, 2021 through SMS. Since then the status of my DL is showing as 'under printing' only.

My concern is that since my DL has expired now and there is hardly any hope that my renewed DL will be coming soon, should...
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B
bhavtan
Sep 5, 2021
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Slots are not defined

Address: CBD Ground, Surajmal Vihar, Delhi, 110092

Sir/Ma'am

I have paid the fee to book a slot for my DL test. It, however, displays that the slots are not defined. The RTO of my jurisdiction is Zonal Office, East Zone, Surajmal Vihar. Refer to the attached image.

Please revert promptly as my LL expires in 26 days....
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A
Akki9211
Sep 4, 2021
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Face authentication problem

Address: Delhi

Hi,
I got a link of my LL test from RTO that I have to appear Online . Once I tried login, after successful face authentication, when I clicked on “proceed” and put the pin it said invalid and after some tries it says
" YOU HAVE CROSSED THE MAXIMUM NUMBER OF FACE AUTHENTICATION ATTEMPTS. KINDLY CONTACT RTO AUTHORITY"
Please resolve this.

Aplication nomber [protected]
Akash kumar...
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A
ANSARI ASAD
Sep 3, 2021
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Issue of learner licence scrutiny - (verification of proof documents) IMVCHAURE

Address: MAHARASHTRA THANE
Website: sarathi.parivahan.gov.in

I had applied for learning licence with Aadhaar authentication (e-kyc) after filling details in upload document section it ask me to upload photo id proof so I uploaded it my passport after that paid the fee and all but it is showing me scrutiny - (verification of proof documents) IMVCHAURE I am unable to give the LL test not password is send when I am clicking for resend password nothing is happening not password send to my Aadhaar registered...
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M
mathurks
Sep 1, 2021
Resolved
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Faceless/Contactless Application Pending almost a month in same state

Dear Sir/Madam,

Application No-[protected] is pending almost a month in same state, it's contactless/Faceless Application all documents Uploaded still pending at Document Verification Scrutiny... Kindly Expedite the process ASAP i would be obiliged...
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K
Kartikesh Sangale
Sep 1, 2021
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Error showing slot already booked even trying daily. Please help me

Address: Maharashtra

Sir/Madam,

My application no is [protected]

I was trying to book an LL test slot from 26th August 2021 with the order of the Maharashtra State Transport Authority the LL test resumed from. Now I have been trying to book an LL test slot at 11AM morning, the time hour for LL slot booking as stated by the Maharashtra State Transport Authority (STA) said on Friday. I have tried to book at exactly 11AM, 11.01AM, 11.02AM,...
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A
Abhishek752
Aug 27, 2021
Resolved
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Showing dispatched and not post RC after transfer

I had transferred my veichle No DL 9SBB 7467 on dated 01.08.2021 application no is DL210727X3420829 and received message on my phone RC has been dispatched on 23., 08.2021 with speed post no ED[protected]IN but not received as on tlll after confirmation from Post office that RTO has not booked RC on post he has only send dispatched message it’s totally wrong if you not booked my RC the why send me dispatched message pls look this seriously....
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S
Shady001
Aug 27, 2021
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Complain about rto kashmir for not taking the driving license test as per dimensions mentioned by Government of India

Address: RTO Kashmir (JK01)

I am writing this because I wanted to confirm the proper dimensions of the test drive track for the issue of new driving license as per Indian Government for LMV and MCWG.
This is because some days before I went for my driving test in Srinagar kashmir and saw they keep changing the dimensions as per there own will they intentionally keep the dimensions small so the applicant fails and then the applicant got no choice but to offer bribe...
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C
chinmayingole
from Mumbai, Maharashtra
Aug 24, 2021
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Delay in RC registration

Dear Sir,
I have purchased Hyundai Venue car for personal use recently. I have made 100% payment on 12th April, and received the delivery of the car on 5th June. I have not yet received the RC book- digital or physical. As per the Vahan.Parivahan website, the dealer registration is done as of 6th May. The RC application is pending with Mr. Raju Suryabhanji Gotmare since 6th May. However, there is no progress since more than 3 months....
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V
vispuyo
Aug 20, 2021
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Not received original RC book from Pune RTO even after 2 years of purchase

Address: Flat no 23, 3B Mrudung, Nadbrahma society Warje Pune - 411048

I had purchased my motor vehicle in August 2019 for which I have not received the RC Book from the RTO, Pune.

I went to collect the same on 20/08/2021 to Pune RTO Office. Official person at RTO office told me that, RC is not returned to RTO by post office and sent me to GPO Pune to collect the RC Book.

GPO officer checked and found the records of RC book in computer but told me to check with regional/area post...
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A
Ajaysinghal1510
Aug 19, 2021
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Unable to re-book a slot

Sir, I'm trying to book my slot for the driving license test. But when I enter my details it shows that " quota not defined to process your problem. Please contact RTO Authorities".
My application number is[protected].
Please help as soon as possible....
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S
sachin gawali
from Pune, Maharashtra
Aug 18, 2021
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Physical driving license not received

Address: kopargaon

As per guide line i was submitted online application for renewal driving license wide application no.[protected] on 15 june 2021 but still i am not received driving license. i also write sarathi but still waiting reply.
and also not updated in sarthi web site any dispatch details, only mention speed post, how i can track this.
kindly do needful....
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I
Inderdeep Gill
Aug 18, 2021
Resolved
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Approval of DL pending from 21 days

Address: Sdm ludhiana east, sector 22 mohali road

Dear sir/madam,
I am mr. Inderdeep Singh, i have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving license, my application no. Is [protected] at SDM ludhiana East rto office,
I have passed for mcwg and lmv driving test on dated 26th july 2021.
But till the date its shows status pending for
1) approval of dl
2) printing of dl in form 7 &
3) dispatch of the dl & psv badge pending.
br...
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A
Arnav99
Aug 18, 2021
Sep 12, 2025
This thread was updated on Sep 12, 2025
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Not able to give LL TEST ONLINE

I am trying to give LL test but as soon as I click on proceed button it says you are already logged in please meet the controller.
THIS WEBSITE is a piece of ### I am trying from 1 month to get my Learners License but every time there is a new problem when old problem solves....
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107 other people found this review helpful
107 found this helpful
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S
SunpreetSingh03
Aug 16, 2021
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Error in LL test

Address: 71/50, prem nagar , near tilak nagar metro station, gate number 4

Hi,
I got a link of my LL test from RTO that I have to appear Online . Once I tried login, after successful face authentication, when I clicked on “proceed” and put the pin it said invalid and after some tries it says
" YOU HAVE CROSSED THE MAXIMUM NUMBER OF FACE AUTHENTICATION ATTEMPTS. KINDLY CONTACT RTO AUTHORITY"
Please resolve this....
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220 other people found this review helpful
220 found this helpful
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T
TusharGoel
Aug 16, 2021
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STALL LL test problem

Address: Rohini,New delhi

Hi,
I got a link today at 5 pm from RTO that I have to appear for the Online LL test by today. Once I tried login, after successful face authentication, when I clicked on “proceed” and put the pin it said invalid and after some tries it says
" YOU HAVE CROSSED THE MAXIMUM NUMBER OF FACE AUTHENTICATION ATTEMPTS. KINDLY CONTACT RTO AUTHORITY"
Please resolve this...
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