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SBM Bank — Field officer & manager denied loan to govt employee daughter - smb tarikere

We have approached for educational loan in the month of October'16 for my Niece, as they have told it will take time as manager is busy, later on November'16 all the documents are accepted and December'16 they have told due to demonetization we can not process till it normalize. last week they said the loan can not be sanctioned ( Overall aggregate of Marks was 72% Except Maths) due to she has below 50% in maths as she got only 49% Except all the subject it has crossed 70% and been rejected by HO of SBM. But we have been asking them acknowledgement and the Loan application no. But they have been denying to provide any such documents which has been relating to loan documents which has been given while process of loan, even they have been denying any such rules which has mentioned orally when visited to branch, that documents are rejected due to there is low marks in mathematics mean below 50% which can not be acceptable while sanctioning a loan.

She has been joined one of the Karnataka's reputed college BMSIT, but through comed k fees, we are accepted it may mean comed K, any some sort of amount related to education loan they have to sanction but they are ruining the family and the education of a girl child. its not fair. we required a justice on this pleaas.

if we have been asking to the SBM bank manager or the Field officer who are responsible, they are not ready to answer because has my niece parents are are bit non literate about the governmental procedures & the branch manager and the field officer forcing them to apply for personal loan.
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    Tarikere, Karnatakata
    India

    Complaint categoryCategory: Loans
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