ST Courier Complaints & Reviews

As I have booking a cover containg important information from bank it will produce to Income tax department at Chennai. Consingment No. [protected] Booking at Cuddalore -ST courier. on 10.07.2015 Till date Not received the courier. I have spent lot of time and also mobile phone charges un- necessarily

I have ordered a material at Shop clues and the above material was shipped through your firm as said by Shopclues And the date delivered is noted as 24th june but the above was not delivered at the address mentioned SHIPPING INFORMATION This order is shipped via ST-Bcn-TN. The tracking number for this shipment is [protected] the address of delivery SHIPPING ADDRESS First name: K.S .Venkata Last name: sunramaniannvAddress: Accountant 0/0 pay and accounts office Address, line 2: Central excise Taractor road NGO -A colony Perumalpuram p.O City: Tirunelvelli Country: India State: Tamil Nadu Postal code: 600007 Phone: +91-[protected] But on when contacted to your Tirunelvelly office they didn't response properly So i kindly request you to look in to this issue I dont understand how could they say the material was delivered in 24 th june WHEN EVER WE WE CALL THEM THEY SAID IT WILL BE DELIVERED IN 2 DAYS kindly try ti track the order and arrange quick delivery of my material alam arunac address

a cosignment was booked by Moorthy driving school, T nagar, Chennai on 22nd to my Kandan chavadi, chennai was delivered on 25th only after alot of phone calls a nd reminders..but their status says that it was delivered on 23rd itself! what a bluff and i ndifferent service! they must pay suitable compensation for this AWB no [protected] DR V Narasimhan, Plot 14GA, Sai ayush pooja a venue, Kandan chavadi, chennai - 600096

I had sent courier to Madurai and Karur on 6th June 2015 through ST courier located at Karapakkam. The address of the courier office is No 60a, Rgm Complex, Karapakkam, Chennai - 600097, Omr. The receipt no.s are [protected] and [protected]. The person in charge of the courier office had only packed the items and she said it would be delivered on Monday(8th June). My items went missing once it was delivered. So I went to enquire about that on 8th June evening. They said me to contact customer care. The person from the customer care asked me to contact the owner of the courier office from which I sent the courier. I called the owner again and again to know what I should do to get my item back. He never responded promptly. Finally he asked me to write a complaint and give it to the courier office on 19th June. I went to the office on 20th June to file a complaint and the lady in charge of the courier office told that why do I keep on coming for a courier of such low amount. So I asked How can she talk about the money. Suddenly she started using filthy language, scolding me that what did I learn, why do I work in a software company without knowing how to speak. I responded back and she came to beat me. So I left the office and called the owner. When the owner was talking, the lady started shouting over phone also. Is this the right way to respond to a consumer?

I called up the customer care for an enquiry regarding my courier status they laughed and informed saying my courier is lost.. Can you send me the deatils of this courier.. Tracking number:[protected].. Provide a quality of service

We are from Suryabala Honda, coimbatore One small parcel booked for us from Sasi Auto Enterprises, Madurai. dated 20/05/15. But that parcel did not delivered to our-self till now. That parcel was very urgent to us. If we contact st courier by this number ([protected]) no response for us. Pls take necessary action to delivered our parcel immediately.

Already, I had received a day delay the parcel. Added that, at that time of delivering the courier, ST courier person words were very harsh. I have mentioned one landmark near to my home. He is asking me to come & collect in that mentioned landmark. Is this the way, treating customer? Is this customer duty to come and collect from landmark which we mentioned for ease access? I informed over phone, he is not listening what am trying to say. Am telling as am in office, he replying as ask someone to come & collect from landmark. Having no customer satisfaction….Very worst WORST WORST service..Also he shouted to my Mother-in-law when handover..TOOOO BAAD. Is he rights to shout my relatives? Beauty here is, parcels coming via post office, bluedart, professional couriers are finding my building which I mentioned. Only ST person couldn’t find it even home resides very near to landmark.NO patience to him.

I have couriered a parcel on 25/04/2015 with AWB.No [protected] to Delhi(Booked at ASP Keelkattalai). On the same day evening I received a call from someone that my parcel that send thru ST courier is found in the banks of Madipakkam lake. I rushed to the site and found my parcel along with more than 10 other courier covers found by the pedestrians. The courier booking agent and collection person were arrived to the spot. But no answer for the mistake that happened. I collected my parcel and left the place, no one from ST courier contacted me till 06/05/2015 regarding the booking. Such a irresponsible and worst service.

[protected] This is the St courier office phone number in chennai i dont know branch name. This is office is not responding to my number [protected]. i have called more than 20 times a day still they are not answer the phone call due to their mistake in courier sending. Is this your service?? India's wrost courier service ST Courier. Find the office with this phone number [protected] and check who is responsible for this and take action. I need my courier Urgent.

Dear Sir, i am vodafone distributor for Thondi. My stocks booked on your coimbatore branch at[protected]. still parcel not delivered. call to Karaikudi office ([protected], 9968) not response. kindly solve the issue or i will inform to my vodafone office cancel your courier. my business totally problem for your courier. this issue for 2nd time. MR COMMUNICATION [protected]

hello sir, , , am burkhan ahamed from pudukottai, (8/1/15) that day my bike insurance copy details and document are send in karaikal head office...but not delivery in my sending address.am also checking statu track is delivered in ur st courier ofiice branch in karaikal, , , , iam called that office([protected]) he said i dont know and cut my call...that courier is an central govt details according to insurance... i need my courier... AWB.No Origin Destination Booked Date Status [protected] PUDUKOTTAI SRC .[protected], [protected]. KARAIKKAL [protected] 08/01/2015 Delivered on 09/01/2015

We, Bluemoon Fibre Tech India Pvt. ltd., Chennai-62 had sent a cover through your courier service by booking on 4.4.15 at ST courier booking counter near "Alamaram Bus Stop, Gandhi nagar, Redhills, Chennai vide Receipt No.[protected]. When the addressee has informed today about non-receipt of the courier, we gone to booking office and to our surprice we found that our cover is kept there without sending it to the address even after lapse of 5 days. When demanded they return back the cover and courier charge. We could not understand why you are allowing this type of person in your network. In this action our customer suffer a lot by not receiving cheque sent in it. R.K.SAMY Managing Director Bluemoon Fibre Tech India Pvt. Ltd. Plot NO.49, SIDCO Women Industrial Park, Kattur, Chennai-62 www.bluemoonfibretech.com email. rksamy.[protected]@gmail.com Mobile: [protected]

Hi, My uncle sent me a courier from Monday Market (Nagercoil) to Bangalore on 21/03/2015. The courier came to bangal ore on 22/03/2015 and it was out for delivery on the following date (23/03/2015) as per the website but I didn't receive the same. The status showed the same the next date as well (24/03/2015), i called the numbers given in the website but none was fuctioning/reachable so I called the chennai number and raised a compliant (AC123887). I asked for the status multiple times and finally I got an answer that the vehicle had broken down so will send it the following day. On 25/03/2015 I got a message on the complaint that it is out for delivery and I received a call around 1:30 that we are coming to delivery the same, i informed them come before 2:00 since I need to go to office. They came near my house around 2:20 and called me again, I told them I have left for office so please delivery it tomorrow, they didn't say anything but when I called the chennai no. on 26th March 2015 to again check the status they said that I declined to receive the courier and it has been sent to Chennai. I asked them why, there is no clear answer and I asked for the charges back buy I was told to check in Nagercoil. My uncle checked in Nagercoil they said they will not give the charges back until it is back and they courier is in bangalore Regards, -Balamurali

Hi I send one Hero pen in a package to motivate the SSLC examination to my relative from Chennai. But it is completely damaged while it received in Coimbathore. Even it is not worth to put it in dust bin too. Really disappointed the way they are taken the parcel while transit.

Hi, We have sent a courier through ST Courier Villangudi branch on 06/02/2015 to ELCOT, Chennai-35 (Pl find enclosed POD slip) from Sai BPO Services Ltd., 1st Floor, ELCOT IT PARK, Illanthakulam, Madurai. POD: [protected] Since we were contact several times to the branch people, but not responding. Also they said the cover would may missing. The cover contains important official document. Kindly take necessary actions and do the needful asap. Thanks and regards, Saravana Kumar S Asst.Manager - Admin SBL - Madurai [protected]

on 27 January I sent a parcel from chengalpattu to gurgaon. It was on a 30 day return policy for Jabong. At the end of February, when I realized from my bank statement that the refund had not come through, I called Jabong who told me that they had not received the parcel. I then spent one whole day, more than 40 calls to customer service, deputy manager-murthy and chengalpattu customer service and branch manager trying to ascertain where exactly my parcel was but kept being given entirely different information...that is whenever someone actually answered my call without hanging up on me. I think out of the 40 over calls, I was hung up on at least 30 times. Murthi who claims to be the deputy manager always just ask me to hold for 1 second and passes the phone back to his customer service who then tell me that Murthi is on another call and can't come to the phone then hangs up on me. This happened multiple times. He also promised to call me back but never did. The only way to reach this Murthi is through the normal call centre number but the customer service reps refuses or have been told not to pass the call to him. They claim there is no other higher authority around. Coming back to my parcel, branch manager Bakiaraj/arums gam told me that the parcel is in gurgaon and it was because the bill for the cost of items in the parcel was not provided... Completely ridiculous and stupid excuse...this is obviously a lie/attempt to cover up Another one told me the parcel is in Chengapattu and it was not sent because the packaging was not right... Also not sure what this means coz it was packed and sealed with ST courier packaging at the office and the person at the counter accepted it... Obviously another lie Finally, Murthi asked his staff vijay to tell me that the parcel would reach the sender by Thursday evening. By this time I had lost all confidence with this stupid courier company and asked for my parcel back with a refund of the payment that had been made. I will never ever use this 'courier company' again!! Not sure how they even still exists when there are so many similar complains about them in this forum!! What exactly is the consumer association doing about all the complaints that are submitted here?

Hi my name is yuvaraj.s From pattukkottai Thanjavur district tamilnadu Today 23/02/2015 me and my father collect a important letter of official transaction for my father from pattukkottai office after i recieved a letter by pattukkottai office in arifa complex After i clarified that St courier office not delivery from house address and also my father was old and he is a senior citizen But that st courier pattukkottai office told this is my procedure and don't come to delivery your house address for like as a postman and wait for one day and that letter returned to head office and not trace that courier And i shocked that repiled form local office why you come this office and this courier and inform that person told st courier's worst service told the centre incharge's . And just i and my father should confused who send the address o[censored]nknown address from source to destination. And that person told you just outoff this place you should be live or not. Please take neccessary action to that service office and just delivered all letters to party's address. I just belived you that proper action to that st courier Pattukkottai-Branch Thanjavur

Hi all pls do not prefer ST courier as it is the worst courier service ever. I have sent a courier i December . But it didnt reach the destination. They kept on saying the same stories as in transit for nearly 2 months. In February they accepted that the product is lost. Now after submitting a complaint form it is also in the same status. Note: The phone charges I made to them was 5 times more than the product which was lost by them. Please don't prefer ST courier.

Dear Sir/Mam,

The so called famous courier services-ST courier services (no 199, Hariyan street, Pallavaram, Chennai, Tamil nadu) had cheated us and has stolen my bicycle worth 5, 000 rupees. I had sent my new bicycle through ST couriers which I bought with my first salary to my hometown for my sister. It costs Rs.5, 000. ST couriers charged 1000 rupees for delivery of my bicycle from Chennai to Vizianagaram (my home town in Andhra Pradesh). Later, even after one month of delivery date, I did not get my bicycle delivered. Then many times we followed up through mobile with Admin manager, but they started telling stories that it was here and there. Later after some couple of weeks, they confirmed that it was lost. Then we asked for my bicycle money in return along with the 1000 rupees delivery charges. Then they started scolding us with abuse language and told that they would not give us even a single rupee and asked us to do whatever we can. They treated as us so badly. Now we failed a case on them in consumer court but no one cares about our case.

So, kindly do the needful to get back my money.

Thanks in advance for your time and support.

Grateful for your understanding,

Regards,
Sowjanya.P

I had sent one letter parcel to R S Managalam, Ramnad (Dt) yeasterday(27.01.2015), today evening (28.01.2015) i have to check, but not delivered the parcel, the above said courier is very important one medical document, i am totally disappointment, kindly take action immediately.