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Star Health And Allied Insurance Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 564
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Star Health And Allied Insurance Phone Numbers

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1-800-1024477
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+91 44 2828 8800
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Star Health And Allied Insurance Head Office Address

No.1, New Tank Street, Valluvar Kottam High Road
Chennai
Chennai District
Tamil Nadu
India
600034

Star Health And Allied Insurance reviews & complaints page 12

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G
Guruananth
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating company don't take policy

Address:Tiruchirappalli, Tamil Nadu, 613004

Our claim number 0054558

Policy number p/700001/01/2019/020499

Policy date : 29.08.2018

First found disease fibrocystic disease on 5.10.2018 with same day doctor prescription and lab report, it’s a disease common for elderly ladies india has more than 1 crore people having, they told to take tablet this will get cure automatically

Date feb 2019 we took mammogram

We...
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T
Twince
from Anandpur Sahib, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving refund of my policy

Address:Vpo algon kothi teh Pattti dist tarn taran, 143419

Company refused to give claim nd said u r not mentioning any pre disease in form then i said pls send app form scannned copy
Butreality is i said everything to his sales manager and mentioned it on app form but that form i recieved from cmpny thats a wrong form nd sign is totly mis match on form
Company do fraud with us kindley do needful. I also paid 2 premium of 72000 rs...
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D
Dilip Kumar Prajapati
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please inform your agent return back amount with interest

Address:Ameerpet Hyderabad, Hyderabad, Andhra Pradesh, 500011

Hi
I am dilip kumar prajapati we have paid two policy amount 0n the 08/12/2018. But not generated policy lot of time call for refund amount but not responding your agent immam saik.
So we request to you please inform agent immam saik refund amount early otherwise we are going new channel/ media or police complain and what action from taken from star health company on agent any time suffering customer.

Thank...
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D
Dilip Kumar Prajapati
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

last 4 month back paid amount but till date not received policy

Address:Ameerpet Hyderabad, Hyderabad, Andhra Pradesh, 500011

Hi,
I am dilip kumar prajapati we are not received policy we have paid amount 4 month back your agent immam saik very very very very frad man phone call not reply plz send immam saik house address or address proof we have to must wait we are going police complain plz help email i'd [protected]@gmail.com
Thank you

Regards
Dilip kumar prajapati
Hyderabad...
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P
prajapati dilip kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

last 4 month back paid amount till date not received policy

Address:Plot no. 62 , sri nivas nagar COLONY old bowenpallay Hyderabad telangana 500011, Hyderabad, Andhra Pradesh, 500011

Hi,
I am dilip kumar prajapati we are not received policy we have paid amount 4 month back your agent immam saik very very very very frad man phone call not reply plz send immam saik house address or address proof we have to must wait we are going police complain plz help email i'd [protected]@gmail.com
Thank you

Regards
Dilip kumar prajapati
Hyderabad
Phone. [protected]/[protected]...
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A
anil doshi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mere 20% allowed as claimable for the hospital bill

Address:No. 05 Perumal Koil Garden Street, Sowcarpet,, Chennai, Tamil Nadu, 600079

It is really disappointing to know that your company (M/s. Star health and allied insurance company limited) have approved an amount of mere rs. 7, 792/- against the total bill amount of rs. 21, 398/-.

Few of the points which were observed in claim sanction document were (Attached):
1. Though the room rent charge was within a limit of rs. 3, 000/- the amount (Actual rate being 2, 800) - please refer to document named...
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Prerna Bakhru
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid less claim amount

Address:Nagpur, Maharashtra, 440024

This is in regards to the claim number cli/2019/700016/0733522 raised for a knee repair surgery done at dr mahajan hospital nagpur which is a tied up with star health.
The policy is on 3rd year running and is a senior citizen red carpet policy.
I was repeatedly told by the customer care officer that maximum 70% amount will be considered as the claim amount as it is a not existing disease, however, i was only provided with 50%...
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This is regarding the cancellation of the policy p/161130/2019/036105 which we had bought for the period 27th december 2018 to 26th december 2019.

I would like to highlight the experience we have encountered with star health because of which we have made a prudent call of proceeding with the policy cancellation. Star heath has agreed to refund rs 19, 103/- on pro-rata basis but we are looking at 100% refund.

To...
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D
dharmeshkumarbhatt
from Nagpur, Maharashtra
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inspite of cashless card i had to paid rs: 7826 of total bill, rs 19000/-

Address:boisar, Thane, Maharashtra, 401501

To,
Star health & allied insurance co. Ltd.,
India
Sub:as per received information from your customer advice balance ammount reimburse for claim no.”cli/2019/171200/0703094” of mr. Dharmeshkumar t. Bhatt & cust. Id:[protected]
Respected sir,
I named mr. Dharmeshkumar t. Bhatt, admitted in thunga hospital in boisar as per doctor advice on date:07/03/19 in nearly 21:20, they checked me then they...
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S
Saha Ray
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

star health insurance - a smart cheater

Address:Kolkata, West Bengal, 700075

Sir,

This is to intimate you that, i had health insurance policy with national insurance since last 15 years rs. 1.5 lakhs each (Myself and my husband - without any claim)

Agent of star health insurance convinced me to port my policy, by highlighting that now a days if required national insurance is creating problem in getting claim on the other hand star health insurance is porting the old policies with full...
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P
pravimat
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance claim rejected saying it was an abortion. patient is now 7 months pregnant.

Customer id:[protected]
Patient was 2 months pregnant at the time of hospitalization. She was admitted for having some initial difficulties and was discharged in 2 days. Patient is now 7 months pregnant. Every time when i contacted the agent - ratheesh. Gs, he was saying different excuses (Like he was hospitalized or his family member was hospitalized etc). For last 2-3 months he was not picking my call. Last week when i messaged...
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P
PARSHOTAMKB
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud in issue of policy

Address:Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai - 600 034, Chennai, Tamil Nadu, 600034

I Purchased a Policy No. : P/700002/01/2017/070510 PERIOD OF INSURANCE
FROM : 15/01/2017 TO : Midnight Of 14/01/2018.

I renewed the policy Before expiry of the Policy No. : P/700002/01/2017/070510 Cheque No. 203538 dated 05/01/2018 for Rs. 15488/- (Rs. Fifteen thousand four hundred eighty eight only) Axis Bank Ltd., the cheque was dishonoured due to debit freeze on my account due to KYC issue .
I received an...
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S
santosh L 2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

doing fraud with customer 8 year policy denied for claim stating that upgrade membership should be 3 year back

Address:Goregaon East station offices, 400067

Star health insurance is fraud company we have join this company 8years back company launch the product of comprencive policy agent ask to upgrade the membership with the continuity with the old year so we upgrade before 3years back in 3rd year my wife was suffer from liver decisious, bp problem, low platelets count 27000, and jaundes problem she was already pregnent but due to emergency maternity doctor suggest to go at nanavati hospital...
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S
saket1805
from Khandwa, Madhya Pradesh
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mediclaim declined

Dear Sir, I am an employee of Jana Small Finance Bank, and we have a medical insurance tie up with Star Health worth Rs.300000. My wife suffered with appendicular lump on 25/08/2018 and got admitted 4 times for the same reason at different hospitals. First time she got admitted at Triveni Hospital Indore, from 25-08-18 to 01-09-18, Second time again at Triveni, from 12-09-18 to 16-09-18 and then at Tanish Medicare Indore from 13 nov 18 to...
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A
Asis Sharangi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

accidental hospitalisation within stipulated period

Address:Kolkata, West Bengal, 700117

My group insurance policy no:p/19112/01/2018/010704 is running for 22 months. But accidentally one insurer have to hospitalise due to sudden descent of the uterus causing a serious condition as per the specialist doctor.
If this is a planned surgery then you can apply your embargo on the claim and in case of planned surgery every patient party can await to cross that stipulated time period.
But in my case it was an accident...
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P
Pardeep Singh Rajput
from Gurgaon, Haryana
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policy not provided

Address:110047

Dear sir/madam

I had purchase a policy from star health on dated-18.01.2019 as per advised by mr mohit awasthi. I made a payment of rs 14059/- from my sbi credit card. Amt had been deducted from my card but suddenly your site went in under maintenance. Mr mohit and his senior told me that don't worry sir i will provide soft copy in evening on dated 18.01.2019 or by tomorrow morning dated 19.01.2019. I asked the sbi credit card...
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C
Coffee Printers
from Hyderabad, Telangana
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claim rejected without fair justice

Address:Hyderabad, Telangana, 500009

To
Star health & allied insurance co. Ltd.
Grievance department
No1 new tank street., valluvar kottam high road,
Nungambakkam, chennai 600034
Tel:[protected]

Dear sir.,

This is with ref. To your lr dt.[protected]., agst my claim intimation number cli/2019/900000/0330855 was rejected in total *"without considering the claim even after the date of intimations*" which is...
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R
Rk@bareta
from Faridkot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance rejected from hospital

Address:Ludhiana, Punjab, 141116
Website:[email protected]

Dear sir / mam i have purchase your policy no.[protected] valid from[protected] from last 14 jan 2019 my father go to cmc hospital ludhiana for health checkup.in reports dr. Says we admit the patient. I give me all document or also tell we have star health insurance cashless then corporative office tell first you paid 2000 money for security. We will pay 2000 and after 4 days cmc close my account no. C7871279 due to balance and again coprative...
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R
rakesh70
from Guntur, Andhra Pradesh
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claim no.cli/2018/131112/0212110

Address:504292

I have submit the claim form for mediclaim of my father (Govindlal Agarwal) in october 2017,
and then your hyderabad office registered a cliam having no.Claim No.CLI/2018/131112/0212110. through agent.

after that i call the office and they given complaint no.(Dear Customer, Your Complaint/Request has been registered. CR[protected] ) on 02.09.2018.
and i also call to branch manager Mr. Mahender so many times at...
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N
Nibha Choudhary
from Hyderabad, Telangana
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rejecting insurance claim

Address:New Delhi, Delhi
Website:www.starhealth.in/health-insurance-plans/family-health-optima-insurance-plan

My sister pratibha choudhary had taken insurance from starting health insurance named as family health optima insurance-2017
.https://www.starhealth.in/health-insurance-plans/family-health-optima-insurance...
Policy nowhere terms that coverage will be after 2years.
Now when the pre-authorization for cashless treatment is sent from hospital they are rejecting the request stating that policy is not completed for two years....
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