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Yaantra Mobile Service — not returning my device from november (almost 6 months)

I gave mobile to service in bangalore yaantra to check if they can retrieve data from by dead phone.
They changed motherboard without my approval and demanding 4000rs. I said i haven't approved it.
But everytime they call me to pay 4000rs and i used to explain what happened to the person who calls me.
I have asked to escalate it several times internally and give back my device in original condition. But still they are not returning my device and delaying. I'm following up for 6 months.
Please help me to get my device back.
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Updated by PraveenMahalingam Apr 28, 2019 And they have mentioned in their ticket that I'm not getting my device back and it's pending from my (customer) end.
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    Bengaluru
    Karnataka
    India

    Complaint categoryCategory: Mobile Handsets
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