Yatra Online / YatraTrip.in Complaints & Reviews

We have booked 'kailash resort' in chennai on 06.04.2022 but due to some emergency work we cancelled the booking. We try to contact customer care no but no response. We called the resort but they told they not even have rooms, they only have wedding halls. So please refund our amount. Booking Reference no:[protected]...

I had purchased CANCELLATION PROTECTION with my air-tickets (Booking Ref No.[[protected]] on 3th March but did not receive the POLICY DOCUMENT. I will need the CANCELLATION PROTECTION POLICY DOCUMENT to claim reimbursement of cancellation fees, if I cancel my tickets. Please send me the document immediately. I did not receive it when I booked my tickets nor is it available for download on your website....

I tried to book bus ticket on March 30th 2022 for April 02nd 2022 from Yatra mobile application, but due to some technical error the transaction got failed but the amount is debited from my account. Rs. 5358 is debited from my account.

Here is my email id: [protected]@gmail.com...

Dear team,

I booked a ticket just now, from Chennai to Coimbatore, the money is debited but I still have not received the ticket.

I paid using UPI, the contact details I had given were,

Email - lavi.[protected]@gmail.com
Phone Number: [protected]
Amount : 4553/-

Please confirm and let me know. I have to travel tomorrow and I had booked the following flight,

Indigo...

I booked my flight through yatra app. AirAsia cancelled my booking and generated full refund to me through yatra. But yatra deduct some convenience fees rupees 830/- and refund my remaining amount. If i cancelled the booking then I can understand this deduction but if airline cancelled my booking then y we should pay convenience fee to yatra. Y customers have to suffer due to airline mistakes....

I had booked a ticket through Yatra online in Parveen travels for travel from Chennai to trichy on Mar 25 boarding at Perungalathur. Seat no. V1,
PNR: ABBM3NJ54R4O61
Bus No: KL07CN3799
Service #: CHETVM VOLVO AC

But the bus broke down near Melmaruvathur
and no alternate arrangement was made even after 3hrs of waiting on the road. I personally made alternative arrangement of a vehicle from Chennai...

I tried to book train ticket (Ambaji to Surat) from Yatra mobile application on 30th march 2022, after doing payment successful of Rs 5358 through google pay, I did not received my tickets.

Also after checking in my account of yatra.com, it is not showing any booking

I have checked the issue in google pay, it says that money was credited to yatra.com from my account....

I advice to never book a International Air India flight from Yatra.com. I booked my flight from Delhi to Sydney (through Bangkok) my Yatra booking reference number was[protected], the flight was scheduled from on 7.12.2021. After getting to the air port, Air India cancelled my flight as transit was not allowed through Bangkok due to increased covid cases, when I asked for a return, they told me to contact yatra.com. Despite contacting...

On 26th March around 9:30, I booked my ticket from Indore to bangalore, the amount was deducted and deposited to Yatra online PVt ltd via phonepe UPI but there has been no information regarding either the booking or refund .There has been no revert from them moreover no calls pass through
email - [protected]@gmail.com...

I tried to book train ticket (Bareilly to jaipur) from Yatra mobile application on 23 march 2022, after doing payment successful of Rs 455.40 through google pay, i did not received my tickets.
Also after checking in my account of yatra.com, it is not showing any booking that i did on 23 march 2022
I have checked the issue in google pay & my bank they both notified me that money was credited to yatra.com from my account.
am...

I have booked flight ticket on 19th march 2022.
Flight from dehradun to AHMEDABAD scheduled on 17th may.
MY Money got deducted from bank but I didn't received any confirmation mail or message from yatra.com
I tried to reach to support team but not much luck.
Please find attached snap for transaction ID reference.

I request yatra.com to Kindly confirm with flight booking status or refund me my money.br...

I have constantly been trying to connect with Yatra support. They have simply been ignoring my emails. All the numbers available online don’t work either. Their support team is absolutely non responsive.

I have spoken to the Go first customer representative and he assured me a complete refund is provided for any cancellations made within 24 hours of booking.

However, Yatra is intentionally wasting this crucial...

I was booking my flight ticket and the money of 13, 000 got deducted but the ticket confirmation didn’t come...

YATRA REF NUMBER[protected]

I had booked a flight ticket from Yatra for Jaipur to Patna scheduled on 26th of March, 2022. I had also checked Yatra's Cancellation Protection so that in case of cancellation, I may receive my refund back . Due to unforeseen circumstances, I had to cancel the ticket but I saw that I didn't receive any policy document on mu email for claiming the amount from insurance company. Kindly provide...

On March 3rd the airline canceled these itineraries. No refunds in sight. A 5th itinerary canceled on the same day was refunded to my account within 3 days.

BH9VTB
BJ8RJV
BJRZ61
BH03B9...

On 11th or march i tried booking a ticket from raipur to indore (indigo flight) but due to some technical issue the payment got deducted and the tickets was not confirmed from yatra side,

And since there is been no call support of your website, and emails were also not responded by you staff,

What kind of service are you giving here.

Does this takes this much time to locate a payment, when i...

I Booked my flight from Lucknow to chennai and in first go the payment failed and amount is being deducted from my account and nd time also my Booking amount is being deducted
Please refund my amount as soon as possible...

I have cancelled my ticket which was under cancellation protection. I did not get the policy reference number to submit the claim with Liberty Insuraance.

Need the reference number and the refund as promised.
Yatra reference number:[protected]....

I messaged and I e-mail number of times regarding my problem.I booked a hotel today evening, my money was deducted from my account but till I didn't received any confirmation from yatra.I wrote e-mail to different id's of Yatra.com but till I didn't received any reply...My email id is = [protected]@gmail.com...

I tried to book my flight tickets from Vijayawada to Chennai. Due to some technical reasons my booking was failed but my money got deducted twice. I want my refund immediately....