Yatra Online / YatraTrip.in Complaints & Reviews

I have book a flight BOM to LHR and the details were changed automatically. I haven’t been able to reach customer service and I’ve incurred a loss of 40k rs. The baggage allowance option was also not available and therefore there’s 0 baggage mentioned....

Hello Yatra Team,

Yesterday I booked four rail tickets total costing 1505.36INR and i paid through UPI. My money was deducted instantly but there was no booking for me. very disappointing experience faced on my first booking from Yatra. Please resolve this today. Either refund my money today or give me my confirmed booking as I booked. Because very few seats left I have to book again. If I don't get my refund or my ticket...

Ue to Covid, We canceled our ticket from Indigo airlne with Yatra Booking ID[protected]. after discussing with Yatra that Indigo is ready to refund their cancellation amount with Indigo voucher, Customer executive from Yatra told that they will refund the whole amount they get from airline. Indigo airline has provided the Indigo vouchers for all their canceled amount,

And Inidigo has also refunded the remaining amount...

I tried to book hotel twice but both the time transactions failed but money got deducted from bank account.
Have already sent an email to yatra team with all transaction details. It is almost 20days and need a faster resolution....

Made a transaction on 18th January, where around 16, 612 got deducted but page said transaction failed. My money should have been refunded by now but it hasn't happened, please refund asap.
Why are you making it difficult for customers to book through your website?

Email is raheela.[protected]@gmail.com...

My booking reference number: YH6784263. I have booked holiday trip to Mauritius travel date is 3rd February for which i had paid 30k rest of amount I had to pay for which I have asked for some time due to corona situation .When Trip was booked cases were in limited hence policy were different now the situation is different cases are huge in number but policy are not in favor of customer hence. I am asking the either full refund on the bases...

I have been following up over emails for the last so many days as they have stopped all their contact numbers. They simply right to connect to airlines apart from general reply on mails. I tried several times to connect to Air India and it took me more then 45 minutes each time which was really frustrating. Airline kept saying that I should get in touch with Yatra as I got the booking done through Yatra.com. Airline also informed that flight...

Hi,

I have made a domestic flight booking for tomorrow using my yatra account linked with mobile number - [protected], email id - [protected]@gmail.com.

The domestic flight booking was from KJB to BLR on 16/01/2022 (Tommrow) at 3:45P.M. Money has been deducted from my paytm wallet but my ticket booking was not confirmed. Considering the fact my travel is tomorrow I am not getting any response from Yatra support...

I have booked a hotel ticket through yatra and amount for the booking deducted from my account and no booking confirmation recieved. Even there is no bookings shown in records. I have retired back after my trip. I have checked with hotel and they said no bookings has come from yatra to them. Hence I booked another room directly during my trip....

I had purchased CANCELLATION PROTECTION with my air-tickets
Booking Ref No.[protected]
Booking Ref No.[protected]
on 16 December, 2021 but did not receive the LIBERTY POLICY DOCUMENTS.
I will need the CANCELLATION PROTECTION POLICY DOCUMENT to claim reimbursement of cancellation fees, if I cancel my tickets.
Please send me the document immediately. I did not receive it when I booked my tickets...

Re: RE:'YA:29457639' Yatra ref[protected]

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On Friday, 3 December, 2021, 06:23:25 pm IST, Yatra.com wrote:

Dear Customer,

Greetings from Yatra.com!

This email is with reference to your flight booking under Yatra reference no.[protected].

We wish to inform you that we have received your NEFT details .

The refund will be...

We wanted to continue our book in Harsha the Fern in Shimoga, Karnataka for today ie. 12/01/2022.
Checked online and booked through yatra but the money got deducted from the bank account and we didn't receive and confirmation...

I, John B. Noronha had initiated an airplane ticket on www.yatra.com, on entering the details I proceeded and successfully completed with the payment of ₹5121.00 with UPI app (Google Pay). The amount has been deducted from my bank(Kotak Mahindra) but there was no confirmation on the ticket nor there has been a refund of my amount. I have sent mails to the customer care of the merchant but there has been no response to my queries.
Most...

I booked my tickets from ranchi to goa for 26th of January 2022 and the was canceled due to operational reasons. And I have been trying to apply for a refund and they keep on showing login failed and account disabled....

My Air India flight from Delhi to Kullu (via Chandigarh) was cancelled by the airline due to bad weather. However, Yatra, after the initial response have stopped responding to my follow ups regarding the refund.

I had booked tickets for both my wife and me. The Yatra reference no. is[protected]. The mail chain on which i have ben following up has the subject line: "Re: 'YA:29939349' Refund for Flight Cancellation"....

Hi Team,

I have booked a flight from Yatra on 4th January with my Phone number - [protected].

I had to travel from Gulbarga to Bangalore, and I booked the ticket vice versa ( Bangalore to Gulbarga) . I canceled the ticket immediately and booked another ticket with the same airline for Thursday.

As it was a genuine mistake and I canceled the ticket within a span of 10 minutes, now I see there is...

My booking was done on 18th of December, under Jacqueline Chochoi I added the flight cancellation protection charges in my purchase but unfortunately did not receive any policy document. The document is required for me to claim the insurance.
My booking id is [[protected]]. I would like the document so that I can initiate the insurance as soon as possible....

Cheaters,

I booked a bus ticket on November 27th with my gift card and the transaction was pending for half a day. And later it was canceled and I had to pay more price for tickets as the price was increased. Now after 15 days, when I tried to book tickets again on your fraud website with my Gift Card balance which should have had 2200 as the balance is showing as Zero balance. What the hell is this? You have taken 2200 for...

I had purchased CANCELLATION PROTECTION with my air-tickets (Booking Ref No.[YT42748709] on 05 Dec 2021 but did not receive the POLICY DOCUMENT. I will need the CANCELLATION PROTECTION POLICY DOCUMENT to claim reimbursement of cancellation fees, if I cancel my tickets. Please send me the document immediately. I did not receive it when I booked my tickets nor is it available for download on your website....

They have no human available contact number. If you call on their number they will say write email and then cut the phone.

Due to the omicron outbreak, we canceled our traveling plan. Therefore we want to cancel our tickets for 4 people including senior citizens. But Yatra is taking 100% cancellation fees !
Showing ZERO refund for our booking Rs. 8250.

Taking our total Rs. 8250 money in this pandemic...