Airtel Complaints & Reviews

Two big issues with Airtel's service. Shows huge chaos within airtel and a deep apathy to its customers.

1)
On 21st July, we had filed a request via email to shift a PRI line to a new office address. The request number is 1444314. As of today, 21 days have passed, and there is no resolution to the problem. Occasionally we would get a call from someone and it was heartening, but that call led to no progress, and...

Hi,

This is Rajat using airtel mobile number [protected] post paid connection for above 10 months. I have activated airtel 3G on 18th of July Rs.100 for 100MB and deactivated the same on 31th of July but i realized airtel charging extra MB’s against that I have used.

I called customer care and they told “we can’t do anything”

From Airtel I received this message on 25th of July.
br...

Sir i have purchased airtel preepaid sim bearing no.[protected] from Ananta R.B.Associates,Airtel Express Outlet,G-1,Ganpati Tower,Vashali Nagar ,Jaipur,Ph.[protected] on dtd 08.08.2011.they have charged rs.200/- and told me that you will get Rs.60/- talk value. I asked them that you are charging Rs.140/- for the sim which is on very higher side as into my knowledge sim is costing only Rs.25/-approx,but they told me that this is companies...

Sir,
I paid my outstanding Airtel mobile bill (details are given below) for the month of jun 2011 on
01 Jul2011 but it was not credited against my mobile bill and outstanding reflected in the month of bill of
Jul 2011 then i registered a complaint with airtel vide no 38560619 dated 19 Jul 2011 and after that i got conformation that you have to pay the amount for this month only and your payment of 01 Jul 2011...

Hi,

When I have sent an sms to 1900 for PORTing Unique code I got a call from customer support engineer for asking the reason and then he offered me a trial package which should charge 1ps/2sec and he asked me to cancel the PORT immediately.

Then I cancelled the PORT after that they started charging me 1.2ps/sec where as earlier I was charged only 1ps/1sec. Instead of charging 1ps/2sec they started charging 1.2ps/1sec....

I have got IPTV connection from airtel 3-4 months back by paying 1799. Since then my broadband and IPTV services were very unreliable as it disconnects at any time. I had raised many service requests(at least 7-8) for same during this period. Since the problem was not persistent, they sometimes changed wire, but, I continued to face this problem.
finally last week my router(provided by airtel) has given up and not working at all. When...

CUSTOMER ID - [protected]

AIRTEL IS GOING TO BE A BIGGEST FRAUD COMPANY FROM FEW DAY.

BCOZ I HAD TAKEN ECONOMY PACKAGE OF 220 PER MONTH WITH TAX IN MONTH OF MARCH OR APRIL. BUT NOW A DAYS THEY R TELLING THAT THEY R GOING TO INCREASE HER PRICES BY 11 RUPEES AUTOMATICALLY..

BUT ONE THING I TELL U ACCORDING TO COMPANY POLICIES UNTIL AND UNLESS UR PRICE OF MONTHLY PACKAGE IS NOT GOING TO INCREASE STILL...

My name is H P Singh & my Mobile No. is [protected].In the month of July 11,co.Airtel activated 2 services ( 1.Hello Tunes 2.Khel Khel Mein ) without my consent & deducted Rs60/-( 30 each ) from my prepaid balance,however i manage to de-activate both the services within 4-5 days.Now i want to know how can i get back my money ? I also want to know how can Airtel do this without taking the consent & deduct the money from customer's...

I am using AIRTEL Broadband/ Landline No. 405544. Since yesterday I am trying to make Dynamic lock to restrict unwanted STD outgoing calls. But, each time i am hearing that the code is not correct. What is the problem. I am even taken help from customercare and followed all steps as per advice but I did not succeeded. Please help....

Airtel gave me old WIFI modem for 1500/- saying Airtel is responsible in case it any need repair or if its not working. Now when its not working they are saying they changed there policies 2 weeks back that if your modem is not working I need to contract there local vendor for that and Airtel will not repair that. I am always calling customer care to disconnect my number but they always convince me that ma'am we will rectify your problem...

I went to Airtel outlet and submitted all docuements requested in front of executeive
He agreed also still my sim is not yet activated also I have paid 111 Rs for SIM activation and plan and
executive cheated me .. he has given me Bill of 111 Rs of some other date .. unfortunately i realized it later
My Airtel number is : [protected] (still inactive)

Also executive has given his number on bill which is...

Hi,

My Airtel DTH customer ID is [protected] and I am using it since last year. I am continously getting error code B001 and whenever I am talkinging to customer care they are taking it very lightly and just telling that due to weather condition I have to face this problem and they cant help me.

Today since afternoon there is no signal. Its relly frustating. Last year they had replaced our new set top box with...

TO WHOM IT MAY CONCERN

I regret to inform that the services offered by airtel are not as per expectation.
I had applied for a new connection on 25/07/11 with Mr. Basudeb Adhikari, from Salt Lake, Kolkata - 64 branch, but till today 10/08/11 the said connection has not been installed in my premises.

I was also not provided with any application number to track the status of my request.
After continous...

Dear Sir,

I enrolled for Airtel IPTV Service on 01 Jan 2011 (Kalasipalyam New Extn, Bangalore). I have Broadband and IPTV connection over i a single line with Airtel IPTV

For the installation of service, I’ve paid Rs.1750/- as installation charge with a monthly pack of Rs.999 per month which includes unlimited broadband at 512kbps speed and IPTV connection. From the day i have added IPTV Connection to my broadband...

I had an airtel landline connection on the 13th of july. And the outgoing calls has been barred since day 1. I had called up customer care executives numerous times and they kept saying that your complain will be forwarded. some even assured me that it will start working by afternoon, by tomorrow, within 12 hours etc etc. the complain Nos are1447358 and 1596914.

It is a huge loss to me as it is affecting my research work....

Dear Sir,I have never subscribed to cricbuzz service. Still you have chosen to provide me the same and continue deducting Rs 5/- per day which is very bad. For God sake, please unsubscribe me from cricbuzz immediately and stop deducting the mat of Rs 5/- per day. This is clearcut blackmailing of a genuine customer which should be stopped immediately. M L Goyal. Mob no. [protected]....

I have an airtel broadband connection and my broad band no is [protected], Yesterday i received a call from airtel and your executive gave information about billing. then i raised a querry regarding my bill plan, she said sir" ur current bill plan is 499 limited" . I informed to u r exe , "Madam I faced the same problem in the month of may 2011 after receiving my broadband bill and after dicussion with u r cust care...

Mobile no : [protected]
Airtel Mobile Prepaid Service Provider

During the August First week some video service has been activated by Airtel service provider without my knowledge Regarding that i have contacted Airtel customer care where they where not trying to solve the problem instead they are blaming me that the service has been activated by me.meanwhile Rs.5 per day for five consecutive days totally 25 rupees has...

I am Pankaj Kumar from New Delhi.

On 8 Aug. 2011 at 5:53 in the evening, I received a call from hello tune services.
mujhe phone par kuch songs sunaye gaye, or unme se kisi bhi ek song ko apni hello tune select karne k liye options diye gaye.. main songs sunta raha..
kuch 4 ya 5 songs sunane k baad phone apne aap hi cut ho gaya jab maine koi response nahi diya.
Thodi hi der me mera balance 52 Rs. se 7...

Hi,

Airtel has charged me INR 1615 for GPRS usage out of my total bill of INR 2191. I had activated the Airtel 98 plan which gives a consumer 2 GB of free data usage in June and I have a screenshot of the SMS sent to Airtel in this regard as well which I have emailed to Airtel. I had also spoken to their customer care for activation of this plan in June. In spite of this, Airtel has not resolved the issue and has gone ahead...