Airtel Complaints & Reviews

Airtel — please stop SMS from ad-54321

Sir,
My mobile number is [protected].
I am getting following message from AD-54321 on regular basis deducting Rs 3 by each time. I didn't ask for any such service and in spite of my repeated complaints, you people didn't do anything to stop that.

"you have been renewed for mod_vod_of_day_airtelwithalt subscription from
Airtel.You have been charged Rs 3. Join GamesClub at http://gclub.in".

Please stop this thing. I am fed up of repeated complaints. Otherwise, I will be forced to change the service provider instead.

Regards,
Vikas Chouhan

Dear Sir,

My Mobile number is [protected] and i am also getting messages from Ad-54321 regarding 3 Rs deduction. I am not getting any way to stop this service. Please help me and stop such type of deduction automatically or at least give way to stop this service within the Message itself.

I do not know how many people are suffering because of this unwanted services? And what will happen if they do know how to use internet?

Regards
Bhavesh Panwar

Dear Airtel Customer Service Team (Rakesh Ranga)

Again my account has been deducted by 99/-, what is this problem, i can't bear this torture276

I already complained on 2nd earlier about deduction of 99/- please find the link below, i guess that problem solved and i have been credited with 99/- at 11.59am again by evening 9.15 pm they deducted 99/-from my account.

Could you please tell me why Airtel is targeting my mobile ([protected]) for deducting the amount, when i never downloaded any games, i use mobile for only talking and email purpose i never used the mobile any other purpose.

And also, Today total day im in meeting, i never touched my mobile from 11.45am till i have seen the second deduction sms for java game (which i never downloaded)

I am facing same problem of deduction within 6 days, (first one on 2nd Oct and second one on 7th Oct)

If there is some problem with Airtel system please correct it as early as possible, don't harass customers like this

Earlier complaint link: http://www.consumercomplaints.in/complaints/airtel-hyderabad-hyderabad-andhra-pr...⇄

SMS 11.59am on 7th October, From AA-airtel: RsCREDT_VALUE has been credited to your Airtel mobile on ACT_DECT_DT. Dial *121*2# to check the balance and validity of your Prepaid Card

But I got another sms at 9.15pm on 7th October, From AD-54321: Thanks for downloading Java Game from Airtel. You have been charged Rs 99

When i checked my Airtel again 99 /- has been deducted again, i am getting frustrated with these Airtel services

Please resolve this problem.
My number: [protected]

And also please stop all other services for this mobile except talking and internet, i earnestly request i can't take more head aches, otherwise let me know i will stop using Airtel for ever and tell my friends not use Airtel ever. If you want

Again deducted 99/- without my knowledge - SMS from AD-54321

Its third time in in 4 months,

on 7th October at there was deduction of 99 for downloading java game, i never downloaded anything,

I made complaint on 8th morning (SR-486832)

i received another sms on 12th October that it is not possible to refund as i downloaded some najara java game (i don't know what game it is)

again i called customer service to find the reason, they told to cancel all the active services by sending sms - MASALA CANCEL - surprising that when i sent i received another sms you are not currently active.

that means this is Airtel's new strategy to increase the sales by cheating the customers. Mr Airtel if you are in money crunch just beg for charity but never cheat customer.

if you cheat like this it effect your business totally (i don't know how you boast yourself that you are number one in customer service)

O!!! I got it it is by providing unnecessary services to the customers and earning money and torturing customers by providing with this type of services, yes i do agree all these services, services only.

i don't want this type of nonsense services for my mobile number ([protected]) and already requested for it and when i am sending sms to stop these type of services its telling its not actives but then i don't know how money is getting deducted

I guess i need to go to consumer court and TRAI, as i have my mobile with me with no java games installed and i have other proofs also, Dear all other customers of Airtel please and consumercomplaints.in help me in the process of lodging the complaint against Airtel. its no for rs99 but its for mental torture they are giving to us.

I guess it is our duty to make customers aware about this type nonsense facilities been given to customer forcibly.

Every day hen some sms comes from Airtel, i Fear this time how much they will deduct in the name of some nonsense service

Or I planed to shift to other mobile service providers, at least i will have peace of mind that nobody will deduct money without knowing by me.

very nice service.

wrong call for me date 10/04/08 . time of call 10pm to 12pm.
plz tell me must, i am very thankful for you.

i am using my airtel no. since 3years.. and from one week i am getting calls from several unknown no. of different areas complaining that they are getting messages from my number..
i had complined to the 121.. but they told me that they lodged a complaint for my problem and till now my problem was not solved..

i am using my airtel no. since 3years.. and from one week i am getting calls from several unknown no. of different areas complaining that they are getting messages from my number..
i had complined to the 121.. but they told me that they lodged a complaint for my problem and till now my problem was not solved..

Sir,
i am from Puttaparthy, Anantapur Dist, A.P. befor 10 days some body calling my mobile no: [protected] .that call creating so many problems in my family.by the No of Airtel mobile No: [protected] some one calling me and using the filthy language.Pls give me the address of the Airtel mobile user. send me the address to my E.Mail adress: [protected]@yahoo.in.in .iam very hope full to your company authority pls give me the address to my E.mail

Airtel — reject wrong calls

Hi,
iam sandhya iam distrubing for wrong calls please tell me any code number to reject wrong calls

how to reject wrong calls tell me any code number to reject wrong calls

how to reject wrong calls

FROM : MUTHU PANDI, MADURAI

RESPECTED SIR,

RECENTLY I HAVE PURCHASED
[protected]

AIRTEL, BUT IT WAS ALREADY USED OF SOME OTHER PERSION.

SO NOW DAILY I GOT MANY WRONG CALLS.
HOW TO AVOID WRONG INCOMMING CALLS

R.MUTHU PANDI, MADURAI.

Respected SIR,

My New AIRTEL NUMBER is [protected]

But just now i hear this num is already used some other person.

But i activate this number on previous month only.

now i have got many missed and wrong CALLS from some other places.


how to avoid this.


LOCAL TEL OPERATORS are called and also enquired me.

NOW i switch off my mobile.

i wont to attend the CALLS

THANKING YOU
YOURS SINCERLY

R.MUTHU PANDU

I am getting wrong calls from this no.---[protected]. I dont know who this person is? I request you if you could find out about this as soon as you could.i want that such calls should not come again as it is disturbing me and my work. please i request you to do something about this.

hi sir i want to block incoming calll this number[protected] pls sir...aaap ke passs aise koi servise hai jiske wajha se jo number mere celll me addd nahi hai to wo callll muzhe na aaye pls sir ...

respected si,
i am prasad andhra pradesh vizag dist. from fews days iam getting wrong call tomy no [protected]fromairtel mobile no.[protected] there disturbing me every time they are doing phone calls for every 15 min but they are speaking please send there adress to my email:[protected]@gmail.com iam very hope full to your company authority pls give me the address to my E.mail

airtel no — receiving wrong calls

a same person is calling from [protected] and [protected] and iam being disturbed a lot by this person... he says that his name is rajesh and he just says that he wants to speak with me.. iam not able to tolerate this nonsense can anybody help me out to find the address of this no... plz

how to ignore unknown calls on airtel number

sir,
i'm getting a call from[protected] to[protected].u can conform from my data.plz send me the location of that mobile

Hi,

I am getting call from [protected] number and disturbing me so many times.

Please give me this person name and address.

Thanks

sir,
unnecessary calls coming in my number . and he is talking bad words . so please sir request my complaint. that person number ( [protected] ). so please give this number address

Hello,
i got a call from [protected] on 14th october. the girl who spoke told that she was my relative and its her new phone and asked some details. but later i found that it was not my relative who called. i am very worried. pls give the owner details.

midnight calls from [protected], and him self mentioned that his name is nithin and a B.Tech student from Vijayawada.
he is challenging that how do we find him and charge a compliant against him? and he is challanging that wouldn't be a bad mark on his career.

Sekhar
TCS Legal and Finance dep.,

AirTel — wrong call

Dear Concern,

This is regarding I have received wrong call from below mentioned no.
# [protected] on 6th Dec'10 time 3.47pm to my mobile (#[protected]) he scolleding me and using some abusing words so please im requesting to service provider (Airtel) to instruct to there customer regarding this issue other else i will be approach leagally on particular customer and i will be going compliant on # [protected] for leagal action so please service provider instruct strickly next onwards if same issue repeated then i will going legal action boath you and your customer

please send me the details asap.

Hi
i am vijjiram andhra pradesh Anantapur dist. from fews days iam getting wrong call tomy no [protected]fromtata mobile no.[protected] there disturbing me every time they are doing phone calls for every 15 min but they are speaking please send there adress to my email:[protected]@gmail.com iam very hope full to your company authority pls give me the address to my E.mail

Sir, I got lot of wrong calls and missed calls to my Airtel number.One and half month back.
And In call sombody said i got your no in net.
I want incoming and outgoing calls list.
Please send me the incoming and outgoing calls list of my number from last 2 months.Please send me the calls list of my number to my mail id as early as possible.
my number is [protected]

few days ago i got some phone calls to my mobile.now today that call was disturbed me.that incoming call number is [protected]. my mobile number is [protected].please rectify my problem.
thanking you.

few days ago i got some phone calls to my mobile.now today that call was disturbed me.that incoming call number is [protected].please Give me this number address i hope u will do it i am waiting for ur replay my mail id [protected]@yahoo.in

AirTel — wrong call

he is doing a wrong call to my number.pls catch their address and send me as early as possible pls
thanks & regards
santhi

so much wrong calls from these numbers [protected],[protected],[protected]

Hello Sir, My Father's Mobile Number is [protected], He is Farmer. He is

receiving unknown calls and messages regularly from some random Numbers like

[protected],[protected], I did not understand where the numbers belongs

to. I request you to stop those calls and Messages. Please take necessary

steps. Please do the needful.

Best Don't buy this company Sim frds bcoz recently i hav those type of wrong calls wen ask airtel customer service to block tat type of wrong cal tey reply v can't block tat no ten y u keep airtel mobile service u just close n go v try another service try to satisfied customers

we are got wrong call and message from this number [protected] and my number is [protected].please give me this number address and name as soon as possible else i will somewhere. waiting for your reply. job.[protected]@gmail.com

Airtel — WRONG CALL

DEAR SIR,
WE GOT WRONG CALL FROM [protected].PLEASE TELL HIS ADDRESS OR NAME OF THIS NUMBER SIR.

TO WHOMSOEVER IT MAY CONCERN

Today 23rd Jan'2013 at 11.55ami received a call from +[protected]. It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would kindly look into this matter.


With Regards,
Shaik Moulali.
[protected]

how much should I wait for your reply..because I am fed up with company fraud and cheating..

I got a call from airtel on 5th Oct 2011 and a airtel executive told me that your plan is not changed, but when I ask her to
check my account carefully, she told me that she will call me in 5 minutes, but till now I didn't get any call
whay a joke is this...?

Airtel Digital Package was installed on 23/09/2012 (MAGNUM1M790). BEFORE INSTALLATION I TRIED MY BEST TO CHANGE PACKAGE TO MEGAPACK12M, BUT COULD NOT SUCCEED DESPITE MY E-MAILS TO AIRTEL AND REQUESTS TO CUSTOMER CARE. NOW THEY SAY YOU CAN CHANGE IT AFTER ONE MONTH AND I SAID O.K., BUT TAKE ADVANCE RIGHT NOW & COMMENCE NEW PACKAGE AFTER EXPIRY OF ONE MONTH. BUT THEY ARE UNABLE TO DO IT I DON'T KNOW WHAT IS THE PROBLEM WITH MY REQUEST. I THINK THE PERSONS AT THE CUSTOMER CARE ARE UNTRAINED & HIGHLY UNPROFESSIONAL AND THEY JUST TRY TO PASS ON THE BUCK.
MY CUSTOMER ID IS :[protected]

anna ne kaha hai aisa inki office per jaakar dharnaa karo, aur company bandh karvao.

IN THIS FAST MOVING TIME, THIS TYPE OF DELAY HAPPENS ONLY IN INDIA, NOW WE ARE

21ST CENTURY AND INDIA IS ALSO IN RACE OF OTHER COUNTRIES, SO IT IS EXPECTED

TO ATTEND THE CONPLAINTS IMMEDIATELY AND SATISFY THE CUSTOMERS IN ALL

RESPECTS, ESPECIALLY IN ELECTRONICS AND SATELITE AGE. HOPE THAT THIS

SUGGESTIONS WOULD BE WELCOMED.

After Compaint made On 01-10-11, my compaint to-wards "REALIGN" of dish it has been solved on date 03-10-11 and we apprecaite the immediate action taken by the authorised concerned for which we thank you very much.

Jitendra.N.Trivedi

Cell : +91-[protected]
Resi :[protected]
e-mail : [protected]@yahoo.com

how much time you people taking to solve a problem? i complained on 30 sep. 2011 but now the day is 4 oct. 2011.

Dear, airtel operater please remove the number DND with immedaitely effect. iam call back 1909 airtel officer the operater told ur number not register DNB, but just dial called ur number DNB register no forward any number sms, Henace i request you to me remove the DNFmy numer [protected] PLZ DE-REGISTERD DND ON MY NUMBER I WANT TO MY SMS, CALLS STOCK ALERT MSG BANKING PLZ HLEP ME

Dear, airtel operater please remove the number DND with immedaitely effect. iam call back 1909 airtel officer the operater told ur number not register DNB, but just dial called ur number DNB register no forward any number sms, Henace i request you to me remove the DNF my numer [protected] PLZ DE-REGISTERD DND ON MY NUMBER I WANT TO MY SMS, CALLS STOCK ALERT MSG BANKING PLZ HLEP ME

My mobile number was under registry on DND service.I want to unsubscribe the DND service. [protected] this is my mobile number.I have already registered continue complaint for DND deactivation from 20-Nov-12.Please deactivate DND urgently.
Name-Sapna Raghav
Mobile No-[protected]

Please deactivate the DND on my mobile number. I called 1909 several times but of no use. Also sent sms STOP to 1909. Please do it asap. It's really urgent. Thank you. My mobile number is [protected].

airtel youth pack — unauthorised charges deduction

unauthorised deduction of charges between 12 noon to 5pm on aitel youth pack on airtel to airtel local wid 0.75 paise.plz solve this problem ([protected]) is my mobile number

Airtel Prepaid — Unauthorised deduction on renewal of services

It is not fair to renew any services which was also started without any proper consent. Now repeatedly the services of Friend Chat is being renewed. Even to my surprise, the account balance was also made negative in one case wen there was not sufficient balance. It would have been better if I would discontinue the service then itself. Again the chat service has been renewed & the previous negative balance was adjusted when it was topped up.
Very very disgusting & cheating. If my money on this account is not being refunded & stop further renewal I will go to consumer court.

Soumen Roy Chowdhury,

M-[protected] (Airtel number)

AirTel — Unauthorized Balance deducted for airtel internet account

Hi,
I have recently opted for AIRTEL datacard internet facility (with unlimited access plan of monthly rental Rs.999) and within a span of 1.5 months I saw my bills to be crossing Rs.3000 plus. I had called airtel customer service and went tAirtel office as well number of times but there seems to least importance to my concerns apart from that they don't even notifed me in any of the actions taken by them like disconnecting my service without notifying and increasing in the bill amount. After long time I came to know that for my connection the Airtel LIVE was activated which I didn't opted for at all and even after unsubscribing it they are still charging on my account and bill balance seems to be increasing day by day.I am attaching a snapshot of the messages that got dowloaded which I was not aware of and the rates are too high for each download and subscription which don't even want. Even after repeatedly calling the Airtel Customer service the issue is not resolved and as of today its becoming a headache for me and big question mark why I opted for AIRTEL. Today I saw in this forum many people like me facing the same issue, please let us know how can we file a consumer court case for this because this is really painfull and wastage of time.

Please help with any information that could resolve problems of thousand of peoples cribbing for AIRTEL issues.

Thanks & Regards,
Sarita Mohanty

I want to call details for calculate my accounts myself.

Airtel mobile service-prepaid — Unauthorised deduction against WAP MODEL pack service

My Mobile No. is [protected]. On 21/11/2009 I received a SMS from No. 54321 that I have been renewed for subwapmodel subscription service from Airtel and charged Rs.10. I got anotrher message from No.58888 that my Sub Model will be renewed on 24/11/2009 and to Unsub click here hrrp://203.19998.70.160/site/t.jsp?i=526
I immediately sent a messeage on to 54321 that I have never asked for it and this must be stopped immediately and there should be no renewal. I also tired the URL given above on the net through computer but it sqid that this is an nunknown No..
Today(25/11/09), from No.58888, I have been congratulated for my WAP MODEL pack service been successfully renewed.
I request you to immediately stop this unauthorised service and refund the money deducted against these.
I earnestly hope that this will get your immediate attention and the problem resolved forthwith.

Airtel Prepaid — unauthorized deduction of balance

I am a subscriber to Airtel Prepaid No. [protected]. Unauthorized deduction from my balance has been made often during the recent time. Arrangements for corrective action may please be made

I agree as I have also been debited on my telephone no [protected] and continue to receive the information on being renewed and charged despite of the fact that my protest is being brought into notice at their customer care centre every month. Joginder Paul Mengi

Airtel is the biggest fraudulent profit maker in the market. They are unethically enganged in unauthorized balance deduction from pre-paid customers. Never ask for cash deduction confirmation for third party services in their network.

On March 27, 2011 @ 9:48AM, I was browsing through their Airtel Live and just by clicking on download Videos link at one place Airtel made me loose Rs 99 from my balance. I don't have any clue for what this was deducted. And on being asked by Dumb Airtel Customer Care Executive, I was told that it is for fee jokes smses. That foolish Executive couldn't provide satisfactory answer to my query and without intimation cut my phone.

Just to run away from their jobs, they have started new policy for Customer Care. Customer can make only three calls in 24 hrs after that they are blocked for next 24 hrs. This proves worst Customer support by Airtel.

If concerned department is reading this mail, I request to take stringent action against Airtel for practicing such fraudulent activities.

Deepak
Kota (Rajasthan)

Airtel — Unauthorized Balance Deduction

Everyday my account balance is deducted for my prepaid mobile number ([protected]). Even after calling customer care they are not responding bt again my balance is deducted. I am fade up with airtel unauthorized balance deduction. please take care of this otherwise i will have to change services for other mobile service provider.

Kalpana

sir
u said tht ur team as tend to the problem and the tipsbyyuvarajsingh as been deactivated but it as
again activated by itself and
balance deduction has been started
even without subscription of the service
plz deactivate it and tend to it so it will not reactivate again
please
thank you
my info
name - satish
number-[protected]

Dear sir
I am one of esteemed airtel prepaid customer (Mobile No: [protected]) Since last 2 years. From last few service from Airtel.
one week back i am activate the 16 rupee internet pack after two days deactivated also but still know they deducted the my many and per day 8 to 9 times The message display shows call/sms cost 0.10

i have loged to custtomar care executive more then 5 times and inform to deactivate the internet service they people told them to deactivate service but stile know reducing the many

Airtel Prepaid — Unauthorized transfer of Number

this is to inform you that I am pre-paid customer of Airtel since more than last 10 years and I have paid fees for life time for above no.[protected]. I am also having other Airtel connections such as DTH & mobile.

One of my client informed me yester-day i.e. on 01/04/2012 that my number is being used by some other person

Since last 4 months I have diverted all my calls of [protected] to [protected] which is my company's mobile no. alloted to me. It is a matter of regret that you have alloted my no.[protected] to your other customer without my knowledge.

You will appreciate that as I am using this no. since more than 10 years same has been given to my Clients, Business associates, Friends, Relatives, Banks, Mutual funds, D-met a/c.etc.

The same no. is also used as evidence for pending court matter.

Not only that, my sentimental values are also attached to this no.

You are kindly requested to look in to above & restore my mobile no.[protected] to me at the earliest.

I want Justice i will fit for it.
Jignesh Bhatt
[protected]

Hi,

When i woke up on 17th Feb Mrng i was amazed to find two messages stating "Thanks for downloading Fashion Show content from ou have been charged Rs.5". When i tried to get clarification from the customer care my call was disconnected for three times ststing incomplete informations and in the fourth attempt they said you have browsed through some content on WAP and so you have been charged. But i have GPRS pack activated in my mobile and it has data balance and validity. Even though my mobile GPRS active 24*7 only mail and other contents will be on sync. How come my mobile can download some Fashion content automatically. The only answer i received was you have downloaded some content and nothing more. The customer care people are treating customers like . I even spoke to the floor supervisor named Vanathi...but that was even worse. For regaining my 10 Rs i need to spend another 10 rs in call and nearly 30 minutes of my time was taken for this. Kindly request you to look into the same.

Regards,
Jeganath.

Am Dr Sajo Elamattom using airtel SIM.. today airtel communications deducted 85 rupees and they sent a message that I hve activated airtel video pack.. and is without any request from my side.. and I called customer service and they gave me its a push back one time chargeable programm and without my request how they activated this request I dnt. And the customer service without giving any proper answer kept phone.. I just want my money back. Previously I hve ignored small deduction but it was a huge loss for me.. I need my money back...

I agree regarding the fact that airtel has pathetic customer service. Even all the telecom service providers are running their business on outsourcing and logo value.

Thanks Airtel...my grievance has been addressed.