Airtel Complaints & Reviews

I have been an Airtel Customer for 10 Years. For the past 2 years or so, my bills have been consistently in the 1000/- or less bracket. All of a sudden for the past two months, Airtel has given me a bill of 10,000/-. The Call and SMS charges are only about 2000/- but the GPRS charges are 8000/- for two months! I complained to them and they said the data download charges implied are correct and have to be paid. I said they were too high and...

Dear Sir,
I am having an Airtel Prepaid mobile connection my Phone No. is [protected]. It is being observed that last 11 months onwards money has been deducted from the balance apart from call charges which is not acceptable. I have not activated any value added services.Sometimes the balance reaches to minus.I want from you to get me back my hard earned money which you have deducted other than call charges...

Hi,

My name is vishal satpute and my no. is [protected]. This is the Airtel Friends-I connection and has been using from last five years. The problem is I am not getting my plan beefiness.
I have using this plan from last five years by recharging Rs 110 every year for plan continuation. This time my plans validity was ended 13th August 2011, before that I got a message from Airtel saying please recharge 110/- for your...

It's been more than a month since I paid for my Airtel Broadband and I am yet to get a connection or at least get someone to resolve the issue.

The summary of events:
15/July/2011 - Applied for broadband connection through Anand Kumar, Airtel outlet at BG-28, Aditya Mega City Mall, Indirapuram. I was told it will take 1-2 weeks, but normally should be done in a week, and Airtel will give me 10% discount on bill...

This is very astonishing that instead of making several calls to customer care the set top box which is non functional and has to be replaced is not done.

I made a call on13th May 2011 stating my set top box is not working. The person came and replaced it with the adaptor. Again the same problem started after a month in end of June. Several calls were made but no one came. The set top box used to work sometimes and again it...

My complaint is against the letters being issued regarding outstanding dues on our mobile No [protected] issued in the name of Mrs Anju Sawhney, H No 210, Model Gram, Ludhiana.(Account No [protected]). The last letter received in this regard was dated 04.08.2011 for a demand of a net outstanding of Rs 775.29.
In this regard I would like to bring the following facts to your notice:-
i) The above mobile phone was disconnected in...

my mobile number is [protected], i am using a sim card of airtel. i had not subscribed for any scheme called "bolly pack" from my number still it was activated, they deducted 10 rs from my balance for this. for the first time i thought it must be by mistake by pressing some button, and then called customer care number 198 and deactivated the scheme.after few days (a week after) again my 10 rs. were deducted for the same bolly pack...

Local Branch persons does not respond to phone call quickly. After 2to 3 times they attend it.

Secondly your service of RECHARGING DIGITAL TV ACCOUNT BY REGISTERED MOBILE NUMBER also is not responding adequately. WHY SO?

AIRTEL RECHARGING CENTRE IS ONLY ONE HERE AND VERY DIFFICULT FOR A CUSTOMER TO APPROACH THEM.

I would like to suggest to update your service providing section largely.
Thanking...

My name is Meiyalagan.
I am using this number([protected]) for past two years. In my number, someother person's name was uopdated. To change the name, I submit my ID proof and Address proof many times. Also I made recreation process. But it was not changed till now... According to the info from Nodal and Appellate, I give my documents one more time for recreation.
I furnish the details below.

Form No.:9638155br...

Dear Sir/Madam,

I am Dhruv Goel, living at B-95,Sector 27,Noida, UP, have applied for Airtel IPTV (with unlimited broadband 4mbps 10gb) on 19th July,2011, and paid 1750 INR. as installation fees.
Form No. - 2785890
Dealer Name - Amrish Chouhan
Dealer Phone No. - [protected]

After this, its been almost one month and no one came to install the connection, we tried calling on various different...

Hi,

It is really surprising to see below charges on my mobile [protected] against services which I never requested for.

why this has to happen. is this something like provoking the customer to change the service provider? kindly look into this and reverse these charges ALONG WITH the services on this amount of Rs. 163.00


5.SMS - Others Messages
1 08/JUL/2011 11:50:26 Videos_HungamaClub...

There is no Airtel network in my office.
My office is located in Shah & Nahar Industrial Estate, Lower Parel, Mumbai, it’s a business place and we are very surprise there is no Airtel signal or network in my office. even week signal we can understand but completely no signal is unjustifiable. My mobile is unreachable when I in the office, Can someone look into the matter? I[censored] wana call on this no pls call after 9:00 PM.br...

SMS Spam
Since morning of 15th August 2011 till late night (upto 10.30 PM), I was getting SMS in frequent gaps.
In total around 26 SMS received.

It is coming from LMDAVPMIB and DMDAVPMIB

P.S. My number is registered in DND list!!!...

I have an Airtel HD connection . For the past 10 days , I am facing serious audio problems. Picture is coming but sound is not coming.
After switching off the airtel set top box 6 to 7 times, the sound again comes.

For the cause, I have logged complains 3 times to customer care with the following complain nos.:

1. 10877992.

2. 10786950.

3. No. forgotten.
br...

HI Sir,

1. My friend is sending SMS from IDEA no ( West UP) but I am not reviving any SMS.
2. I can't call to ISD (Brazil) no. Always say that number is busy when i call.While by another mobile same time call connected.
3. Finally If I want to call customer Care about this problem. When I call to 121 and press 3 9 and she asked to continue press 1 then i press 1 and then transfer call and call automatically...

Hi,
I am Kishore Kumar Manchikalapati, I am using Airtel Prepaid mobile service since (2005) to till date. My mobile No.[protected]
Following are the three unauthorized subscriptions that are added and Rs.15 amount is being deducted from my prepaid account on daily basis.
1.You have been renewed for GamesManiaSubscriptionfor subscription service from Airtel.You have been charged Rs. 5.latest games http://gclub.in browsing...

Hi,
I raised a complaints to Airtel TV customer services about settop box not receiving siginal as soon as the conditions are overcast. Earlier when we were at different place that was not the case so often however since the time we have changed the place thats been the case. So probably there is something wrong with the direction. When i told that to the customer service rep she told me that we will have to pay a charge of Rs 100...

Sir,
I am having AIRTEL Broadband and Land line connection (044/[protected] R.CHOCKALINGAM , e mail id : [protected]@yahoo.com), for July and August month bill of Rs 1398.04 , on 14/08/11 I made payment thro' SBI Online , first it showed some error that the payment was not affected, then I tried thro' my SBI Debit card again it showed the same error of payment not made.
Then I checked my bank account, it showed the...

Sir, my mobile number-[protected], I purchased a booster pack for U.S , Canada ,rupees 31/ validity 1 month on12th august, 3.37p.m the I.D number is[protected] , this is activated by 7 p.m . I made a call to Costa-Rica ,which is in central America ,the mobile[protected] , call duration is 1.58 seconds , they have deducted rupees 30 in my account. where as the charges the u.s countries is 1.50 rupees per minutes only. kindly reimburse...

Hi,

I had bought a postpaid data card from Airtel Relationship center, Electronic city. After 5-6 days they deactivated this no. on pretext of Address verification although. Then i had to buy another postpaid no. but with same address and this time they were able to find the address correctly.

Now my complaint is for the deactivated no. they asked to pay some money so i did it( in July). After then also i use...