Airtel Complaints & Reviews

My Mobile No: is [removed], - With out my concent you are deducting the amount from my main balance my activating Airtel talkies etc. In future please do not activate and send any promotional messages in this number. Please reinstate the amount which you had deducted from my account on 28/06/2011.And Every time whenever I recharge with Rs 50 I will get only Rs 38. where actual talktime is Rs 40. many times i complained to customer care.but the problem is not yet solved. please help me in this regard.


Thank you

Winston

Hi,

We are facing very severe issue related to Very Poor Signal Quality Near ECO SPACE, Bellandur Area, Bangalore. Our colleagues already informed about this to customer care. But there is no proper response from your team. Please do the needful, otherwise we may forced to shift to different Operator.

Regards,
Kumar.

my customer id is [protected] . we are unable to recive the signal properly. signal of DD1, DD news also very poor. after talk with customer care that for writting my complain they will charge because engineer will visit to see the problem. if are regulaarly paying them monthly rental it is our right to recive the signals properly. please help.

Jitnedra Kuamr Chhabra
+[protected]

Dear Sir/Ma'm

Customer ID [protected]
Registered Phone No. [protected]

New Address:-
105, RAMVIHAR, NEAR ONGC HOSPITAL,
BALLUPUR, DEHRADUN
PIN -248 001

I have requested via customer care[protected] and [protected],[protected] and [protected] for Re-Installation of my airtel-DTH at least more than TEN(10) times in past 10 days. But no one has given any attention.

Meanwhile I am paying airtel DTH on daily basis to view the DTH-service, which I am in no case getting due to apathy/callousness of airtel digitalTV service department.

Now please advise me how to get my money back along with compensation if airtel digitaltv is not able to provide me service.
Today i.e 28th June 2011 is the last deadline for airtel to start my service, else they may withdraw the connection permanently and compensate me suitably.

My right to claim compensation and/or damages by way of legal wrong remains intact.

regards,
s.aggarawal

plz send me list of calls to my email [protected]@gmail.com .it iz urgent my number is [protected]

SUBJECT: CALL RATE PROBLEM AND BALANCE DEDUCTION

DEAR SIR

MY AIRTEL MO.. no.[protected]
NAME- ANOOP PANDEY
I would like to inform that you I wanted to port my no. from Airtel to vodafon
that is why i had generate unique id,on 9/6/2011 after one day I have received call from AIRTEL on 10/6/2011 he told me if you retain with Airtel will get best call
rate .30pase local and 40pase std and 120 min. free airtel to airtel per month for two month these offer will aplicable within 24-48 hours but till now my call rates
have not been changed I have also called to costumer care many time they
told me your complained has been raged and problem short out within 24 hours
but till now my problem has not been resolved, since when I am trying everyday to
to costumer care and 198 but my call is not receiving, i have called and mail many time to nodal officer every time they told me your problem resolve within 24 to 48 hours but till now my problem has not been resolved

And another matter related to balance deduction my balance has been deducted many time about Rs.600 I have tried to call costumer care but call has not been received when i call nodal officer they credit some part of amount in my account and they tell me some service activate in your account due to some tacnical fault after that again my amount deducted i have called many time to nodel officer and appallate office and told them all servicees deactivate from my no. til now i did not get any resolution

REGARDS
ANOOP PANDE
MO NO.[protected]

I had recharged my airtel number with 1000 INR, which was filled under dedicated account 4 instead of main account, when I contacted airtel costumer care, they behaved negligently and did not pay any heed to my requests. I therfore was forced to report the matter to you. I request to look into the matter urgenty as the validity of the dedicated account 4 is just 1 month.


Hope action will be taken against it.

Thanking you in advance.

This is for the pthetic service provided by AIRTEL. I have been charged rs 5/- , Rs 25, Rs 55 for some stupid services like Hungama, Airtel TV, which i never activated. DEACTIVATE THE SERVICE FROM MY NUMBER ASAP.

Also , one suggestion, can you pls close your customer care centers???? coz the dont realy care for the customers!!!! The worst service provided i have ever seen AIRTEL

Contact me on [protected]

broad band no--
cell no -[protected]
name-Firoz jamil khan (BY NAME)

Dear Sirs,
I want to report a cheating by Airtel Telemedia services in Bhopal,M.P.
I am a customer of Airtel Broadband services since 7-8 years and paying my bills every month.
I am facing severe link drop problem since 3 months(the day i was migrated to new plan of 2 mbps speed).I am not even sit for a single day because of this link drop.I made 100s of complaint to customer care/field staff/Nodal/Appellete,but all wane...
Now,the bill is coming...see there are so many branches of Airtel...no branches have any linkages/cordination..One branch is stick to marketing,one sticks to billing,one stick for feedback and no one sees the thing that whether the customer is getting there services or not....Really it is a fact.
They have disconnected my connection due to non-payment, and i receives dozens of calls daily from airtel company for new plans offerings,there good services feedback etc etc...but no one knows that i am not getting services since 3 months till date and my connection is disconnected.
But,when i discuss that please me services,they tell that i will forward it to the department...& as usual no one turned back.
No one is serious in problem solving,all want bill hhahahha.
I am not going to give single penny to them because i havn't got any services.

Faizan Khan
cell-[protected]

I Have a mobile connection in Ahmedabad , from customer care i had got the information that i can add a new Airtel connection to my CUG plan if the name and address dosenot match but the plan matches, I confirmed the same on the customer care 3 to 4 times On 14th June and the asked me to go to the Airtel shop for furthur formalities, on reaching Airtel shop They denied for the same and told that the information given by customer care executives were wrong!!! HOW CAN 3 TO 4 EXECUTIVES GIVE THE WRONG INFORMATION ON 198/121???

It was a commitment given by the Airtel Executives that the number can be added to my CUG Group, I complained the same on the NODAL Desk, Appelet Desk, And from there i just got a reply that "WE ARE EXTREAMLY SORRY FOR THE COMMITMENT GIVEN, BUT WE CAN NOT PROCESS THE SAME"


Its Our commitment to Aitrel that we will pay the bills on time and if we give the same excuse which they gave me I think it will work!!!!!!!!!!!


IF AIRTEL CANNOT PROCESS THE COMMITMENT GIVEN THEN WHY SHOULD WE???????


I am financially hurt by their mistake!!! I had to call up Nodal and Appelet desk where i was charged! Till date i have not received any reply from Nodal Desk!!! I had lodged a complain on 20th June 10.20 am talked with Lokesh ([protected]), and was given 24 hours feedback time, on not receiving the call from the Nodal desk i called the Nodal desk again and i was told that they need some more time to check the case and asked me to wait till 12.30 wednesday i.e. 23rd June, I did not get the reply from Nodal till 24th of June then again i called up the Nodal desk at 1.33pm, again I had to give all the details to a new nodal Officer and she told me that she will get back to me within 2 hours after getting details from Lokesh still the 2 hours are not over!!!!!


PLEASE STOP ALL THIS NONSENSE. IF THEY CANT REVERT BACK STOP FOOLING THE CUSTOMERS BY GIVING NODAL DESK NUMBER!!!!
ALSO CHECK HOW MUCH TIME DO THESE OFFICERS TAKE ON EACH CALL!!!


I want Airtel to revert all the charges for which I was charged on contacting Nodal officer and even want the third connection to be added to my existing CUG group for which i was been told by Airtel Executives.

I am using Aitel Mobile from one year.

I have activated to DND. However, every day i am getting two to three messages from "DM-SNPDEAL1".

I have logged complaint thrice with Mobile service provider. But no use.

Can any one help me to resolve the issue....

I have a postpaid Airtel mobile connection ([protected]) in Bangalore and I activated 3G services in the month of May2011. The plan promised me broadband internet on phone for a monthly rental of Rs.450/- and a monthly upload/download limit of 600MB. I even paid the applicable bill for the usage in June2011.
Then suddenly in the 3rd week of June Airtel barred all my outgoing calls. I contacted customer care several times to find out what was going on, and I was repeatedly told that my current usage billing was Rs. 16771.50/-. They asked me to make a payment of Rs.8,300/- to continue using the phone.

I was shocked to find this and I questioned them, if my 600MB monthly plan costs me Rs.450/- and I had not used more than 400MB (they barred my outgoing calls/data traffic), how could the bill be more than the rental...? None of the customer care representatives provided me with details o[censored]sage/MB of data downloaded, charge per MB added on my bill, etc. They all repeated the same old story like a tape recorder and asked me to pay Rs.8,300 or they would not lift the bar.

Not only did Airtel KK cheated me of service and my money, but they also put my official work/business at irreparable loss as I am still not able to communicate with my business peers for over a week now. They din't provide me the details that a consumer has rights to know, and they are extorting money from me to reactivate the connection. They din't provide me any grievance redressal and all their customer service people are hopelessly uselss, nobody even bothered to find out what went wrong.

It is not possible to estimate the actual loss I have suffered, but I believe whatever bill amount they are asking me to pay itself is the loss plus my traveling expenses trying to reach-out to Officers.

I hope this forum will help me get justice and let thousands of other victimized consumers know how Airtel is cheating us.

Bharti airtel land line connection no [protected] with intercom no 5444 was installed at our premises.Last four nos were the intercom nos. of all the subscribers of this area.Airtel on their own alloted this no to someone else & changed our intercom no. to 6444 without our consent & information.Service provided was very poor in all aspects,be it installing,starting of intercom service,fault repairing,to contact the responsiblle person.Later they said it was due to technical reason.In the third week of feb 2011,the sevice to this connection went out of order.we submitted complaint and got two e-mails that the company is trying to fix the problem on priority basis to resume the services.after a wait of 10 days we connected to airtel.They informed us that there is a cable fault which can not be repaired without the approval of BSES.They also assured us that they will start the billing only after the service resumes fully.In the mean time a bill was sent to us by courier,the deleivery man mis behaved and tore off the letter,containing the bill for Rs 205/= which was paid by us in feb end.Same was the case with the other users of the area.After that no body from airtel bothered to contact us.It was presumed that airtel is either not able or not interested in continuing the service in the area.market association also informed its members that airtel is not able to continue intercom service.Now for last few days we have received the e-mails,that we have not received the payment of Rs.349/=(towards the sevice not provided by us,not availed by the user).We request the land line service provider company to send their responsible person to our shop to settle the matter.We are still interested to avail the service ,if fully functional and faultless,otherwise we are not using the same for last four months,they can see the records.

My airtel number was on my dad's name, but bcoz of some system problem from airtel company it got registered on somebody else s name. Now when i lost my sim, i Had to fill a recreation form, n my no was upposed to start aftr 8 days. Its 10 days now n my no is still not working. What the hell shud i do? I need that no.

I heard good about Airtel IPTV. But after a months use it generated some fault. I lodged a complaint with Airtel. I know this company is good for their customer service. This time it is not like that any more. It has been seven days but no one visited us. I paid 1700 for the set-top box and everyday when I call the customer care, they just say that someone will visit and rectify the problem.

I think the problem is inherent to the set-top box. I am not sure now whom to contact and I am not sure why Airtel behaves like this. I will be moving to the court now.

I just recharged my Airtel mobile with Rs.119 Booster pack but for my surprise the 10000 messages for National & local messages have been changed to 12000 messages free for only airtel mobile. this is due to the monopoly of the service provider in the telecommunication sector. Airtel started cheating.

To get Configuration File Name and dial number for Internet through dongle(data card), I have been trying for two months. Cost. Care of Airtel is only prerecorded voices and no Cost.Care Executive in link.In other networks Cost, Care is very much alert but the Air tel is 100% passive in it as it does not care interest of its Costumers. T.R.A.I . should take immediate and exemplary action against this sort of monopolized action of Bharati Airtel .

A.K.Rout

i am using airtel last 4 year .. i purchased that sim with my own id... but know airtel is telling me that your document is not right and he is telling me that your sim will be bloked if you not sumit your document . . and you have to resumit your document again... i sumit my document again last year ... and my sim is runing fine ... but 15 days ago airtel is telling me that your document is not vaild and you have to resumit agian. 2nd time i sumit document ....
my NUMBER IS [protected]

Hi

I have a Airtel dsl connection[protected].
Recently Airtel has restricted downloading torrents to 40 Kbps. My broadband connection is freedom 1699 which supports 1 Mbps unlimited.
If this continues I'll get rid of Airtel.
How can they do this. I'm paying for a bandwidth and the cap is one GB so they cannot restrict speed. If they want they can ban sites they feel are illegal but no more.
They should rectify this or I'm leaving and so will other people.

I had purchased two Sims from Cochin airport on our arrival from Oman on the 10th of June the Sim numbers are 1)[protected] and 2)[protected].We were promised that they have Black berry services and we have to charge each tel by Rs 500 each. we did carry out the same. It took them 10 days to connect the Black berry and we had made in approximation about 100 call to the consumer number which is char gable and had been kept on hold for some times up to 8 minutes and they would reply that they will connect in 24 hrs. We had missed all the emails plus the additional cost of calling up muscat ad other places to get information where as we could have spent rs 299 and used the facilities of black berry. More over the staff on the airtel office in trissure Mr. sibin on the shornur road was rude, the office never had a complaint book (ISO certified co Ha) when i wanted to lodge a complaint.