Airtel Complaints & Reviews

tel. no. cheque no. dt of payment amount
o[protected] 29808-idbi, noida 12/6 1685/-
[protected] 29809 -idbi, noida 12/6 1572/-
[protected] 29810-idbi, noida 12/6 1128/- [protected] 29807-idbi, noida 12/6 1725/-
total: Rs.6110/-
Airtel receipt no.1496955 dt. 12/6/08--cheque collected by mr. Atul of airtel.Payments already credited to airtel account .Copy of Bank statement showing the said credited amount already faxed to mr. Jatin of costomer care of airtel at[protected] on 28th june, 08 for correcting the susquent respective bills. But to no avail.They are over charging us for no fault of ours.there is major deficiency in service.

Subject :**Urgent** request My Airtlel Broadband Cannection is immieadly Droping this date.

Hi,

I am Surendra Pratap Singh, S/O-Shri.M.P.Singh, Add-558/24 Sunder Nagar, Alambagh, Lucknow-226005 My Land line No[protected] sir my net Airtel broadband cannection is urget droping. my transper is Gorakhpur. I m go in gorakhpur is monday.plz drop this connection is urgent. plz call me this no[protected].

Thanking you.

Regard
Surendra Pratap Singh
558/24 Sunder Nagar, Alambagh,
Lucknow-[protected]

I used airtel broadband and landline last year may, june and july in bangalore. i have to shift to different location and i called customer care to disconnect it. they replied me that they are going to do it as soon as possible and gave me my request number. But nobody showed up even after one week. I called and called again but they replied me the same. so it's time to move for me and called them again and asking them if they can transafer it to my new location or not.they replied me and try to came to my new location and called me, they can't even find my new location and just said that we couldnot transfer to your new location. so i moved and just left everything including the handset, the modem in the house in case they came to disconnect it. It's been a long time now and even lost my request number in my old address recieved a letter from them and asked me to showed up in lok adalat. my due is not much since i never used them after july. What am i gonna do? since I;m from different state i dont speak the local language. I really need help.

I am surinder arora.
I am using airtel connection before one month. My phone number is[protected].
I am sorry to say your very bad service. My connection was activating on 06/04/2009. My first bill amount is 335. But I did not receive the bill. I do many request to customer care to send my bill before due date of the bill then I will pay it. They did not do anything. After due date, they call me the late payment charges include in your account. After this I want to request to you that please send my bill on my address. And it’s not my fault. I did not give the late payment. If you did not do anything then I will disconnect the connection.
Surinder Arora

Hi,

Reason for me writing this is only coz i am sick of airtel cust serv. last year i called up to cancel my service as my PC was not working. They offered me a plan for 250 rupees so avoid disconnection and said that i can call back when my PC is repaired and the ser will be on. After couple of months i called up and did it but when i received my bill i was shocked. before suspending my service, I was on an Unlimited plan and when i called up to reactivate the service, I asked for same. They activated my ser but did not change my plan. the result all usage over 250 RS. was charged to my acc, running my bill in thousands. After loads of calls (which by the way I pay for as i do not have a landline phone for airtel) they changed it. But for the current bill cycle they asked me to call once bill is generated as they had no way to know how much i used in current bill cycle (pretty fair0 When i called back they just refused to credit saying I have recd cr in thousands???? I refused to pay the bill and got calls from collections? These people no doubt are very rude and when I ask for a manager they hang up the phone. I have also heard managers here talk rubbish that lets write in the customer's acc that we have tried to help him but he refuses to cooperate. After much fights I finally got some adjustments but let me say that I was paying for all these calls on my cell and the late fees for the disputed bills for months. I asked what about that and the agent told me that i will get a call from her manager.This was on May 21st and today is june 3rd. NO CALLS??? the number of that manager is [protected]. Hope this complaints reaches some where...If anyone can help me taking this further please do..

thanks

Hi
I write further after several runarounds I got from your allied offices. I was interested in getting a airtel broadband service. I called up a Rep. at [protected] around 9 November 2009. When got a confirmation on the line that you guys service in my area, I asked some one to walk up and do the prerequisites. Sunil Kumar ([protected]) collected all the papaer work along with cheque no 143301 ABN AMRO of INR 1000. Following this devolopment I called him after some days to check the progress but he said that some DP is choked in my area so this can't happen despite the preliminary confirmation of the availability from your Rep. He assured that the coy poloicy is not encash the cheque untill the connection is given to the customer. On 16 I received a confirmation from the bank that the cheque was encashed. I Called up Sunil and he said that within 5 days, I:ll get my money back. Again called up at your call center, Rep told me it would take about 21 days. During this period, I received another call and the Rep said he would need another 10 days to work on this one. Still I did not hear a single comm from yourselves. Post this, I raised a complaint at your call center, I again could not receive anyting above all got a message that the issue has been resolved. When checked, no body had the dat available, your rep again registered a compaint, I still did not receive any thing. I called up and spoke with Ms Shweta Gutpa at [protected] and registered another complaint with no. 28937186.

Please assist.
Thx Aakash
+91-[protected]

Airtel Broadband — No connection given, still receive 1000 Rs

Hi,

I registered for Airtel Broadband connection (Airtel 499 Combo plan) by giving my Address to check the connection feasibility, after which one of the local Airtel Executive reached my home to receive Rs 1000/- as Installation charge & also received documents for address proof & identity proof with an Application Number/SEF NO: MYS0019821, a copy of the same has been handed over to me as receipt in the first week of February 2010.
But after a week, when the i enquired about the connection then Airtel executive reverted saying, that connection could not be provided as there is some technical issue. Hence i requested him to return back my installation charge of Rs 1000/- which was paid while registering for connection. But till now, Airtel has not returned the amount.
I have requested many times to return back Rs 1000/- by calling Airtel Customer care & as well as Airtel executive but none of them turned back. Pertaining to this, i have lodged a complaint with Airtel with a Complaint Number: 29813330 on 22nd Feb 2010. But till date no prompt action initiated at their end. Then again, on 22nd March 2010, lodged another complaint with Airtel with a Complaint Number 30744490 & escalated the same to Nodal Officer. Then nodal officer & customer care people started calling me and told that it was my fault that i didn’t receive the amount. What should i do now?

Hi,
I requested broadband connection to airtel on 4 Sep 2010 and the request no is 8574580 . After that i kept calling airtel customer care everyday and raised multiple complaints in vain.
Airtel guy has taken 500 rupees from me and he is not receiving my call whenever i try reaching him.

I request you to help me on this and make these airtel guys understand the value of customers.

Thanks a lot
Nitin Suryavanshi
[protected]

Can i get ur help on this plz? i still havent got my money back... i dont want there connection anymore as i have lost the trust in them. Plz do take some action on them to avoid such problems in future

Dear Sir,

We had taken a Airtel Broadband connection :[protected].

This connection was taken in our new Appartment thru a temporary line; which was not evne able to carry 2 mbps speed; which used to get disconnected every 15 minutes.

We caled up at call center to complaint about this but no action was taken.

Since entire building had temporary connection; after complaint - airtel changed the wire for all the appartments EXCEPT FOR OUR APPARTEMENT.

The technician from Airtel came to check the issue & informed us that SINCE ONLY OUR APPARTMENT HAD TEMPORARY LINE SO INTERNET CONENCTION WAS NOT WORKING and ALSO THERE WAS NO USAGE IN OUR BILL TOO.

Then we again got call form Airtel about bill payment not done. We informed them about the issue techician told us about and that we were not able to use the connection at all.

They again send the technician to our place - now this time we called up at the call center and asked them to record our converstaion - techinican informed the airtel call center that there was no connection at our place and there was no usage too since last few months [for which payment wasnt done]. Call center noted it and told us they will resolve this issue.

After few days we again get call from airtel and now from advocate that a case is being filed against us.
We informed advocate about the issue and so he said that now nooone will trouble / harass us with these calls.

But now again today we got call from advocate about the case.

We have been harassed since so many months now... for connection that we have not used. It clearly states no usage.

IT IS A CASE OF MENTAL HARASSMENT against airtel without any reason.

Please help us.
Thanks
Dhiraj
[protected]

i am using airtel last 6 years but rural area in pune satara n.h.way in nasarapur town there was our covege.but from 20 k.m.there at welhe wangni rural area 0 range.there only oprate bsnl aircel and vodafone.so pl.arrange our site there 2 grow our costamar.base. i[censored] cont.me i will inform u.[protected] ganesh

Till now I have not received any reply from you.
Great work done by Airtel customer care.

Once my recharge plan is over I will definitely switch to Tata Sky.

I know losing one customer does not any difference to you people.

Regards,
Abhishek

How did it get resolved...My number is still with Airtel.
Please resolve at the earliest.

My MNP Authorisation code is

AZ198816 and valid till 31-Aug-2011

All my bills are paid but still the number is not being ported out.

My mobile no is [protected].The Airtel prepaid co is deducting unauthorised amount from my balance by activating VAS service like Airtel Blog-Lara & Cricket score pack with out any VAS activation by me. When I go to call on costumer care , they did not reply of any call. The action should be taken against the fraud Air tel co.

Thanks for resolving my problems

today call list my no [protected]

Airtel — Message not send any number

I SEND MESSAGE ANY NO. THEN MESSAGE NOT SEND I CALL CUSTOMER CARE DISCONECT MY CALL

[protected], plz activate roming facility on my mobile because i'm out of j&k.so'it would be appreciable if you activate it at the earliest.Please inform about the activation on mobile no.[protected]

Hi,

I have a prepaid number (+91-[protected]). My number was not receiveing and sending any message and any number on satuurday afternoon without any reason.When I went to the Zonal office, I was told as my number was heavy usage one, my number was cut the sending and receiveing message.

This absurd reason was provided to me with no explanation that why the number was cut in the first place.

I was promised that the number will be activated on Saturday evening.

That was a lie again given by Airtel Zonal office, as on Monday also, my number is off. The message given to all my client is that the number's incoming message and sending message are barred. Which in reality is not the case, as this is a prepaid number.

I want to take action against Airtel for harming my reputation in front of various clients across the world who have been given a very bad picture of me.

This absurd reason was provided to me with no explanation that why the number was cut in the first place.

I was promised that the number will be activated on Saturday evening.

That was a lie again given by Airtel Zonal office, as on Monday also, my number is off. The message given to all my client is that the number's incoming message and sending message are barred. Which in reality is not the case, as this is a prepaid number.

Dear sir,
I am trying several times to contact u, but failed due to off call service. I have some queries about the service, so please arrange a call from your end.198 & 121 not contact a officers .
The detail problems facing are as below;
. 2-3 days back Rs.99 has beed deducted from my account & thenRs. 20. Why this is happening. Please clarify? daily to 20 to 30 deducted .
Waiting for a positive reply at the end.anything i off yours service .

my name Rameshwar lal Modasiya
add. Jai narayan vyas colony, Bikaner
Rajasthan

Hi Rakesh,
Its almost going to 1month since I applied for iptv. My only question when Airtel is going to install iptv connection? Next year ? Next month? Next week? Next day? when????
If you cannot install it then return my money right now, the way I paid to Airtel.

I had enough. I am planning to file a complaint in consumer court against airtel.

UNINOR — Poor network

Facing much prbm due to poor network. After complain had been done in the customer care but there is no response frm them.

sir,
I Facing much prbm due to poor network. location all india radio radio trasmitter
najibabad distt. Bijnor (UP) PIN 246763

Iam also facing network problem with UNINOR. there is a lot of network problem with UNINOR. I talk to customer care representative he assure me to rectify the same within 2 week but still the problem is not solved even when i search manually i did not get UNINOR in the list they said they have congestion free network but in reality they have no network. iam living in Gramam near mavelikara (pin 689645)

Dear Govinda

We regret the inconvenience and have noted your concern. If you are an Aircel customer, kindly share your number and contact details with us at [protected]@aircel.co.in. We wish to resolve your concern at the earliest.


Regards
Aircel Customer Service Team

aircel docomo airtel and uninor have very very poor network in kumbharjua rambhuvan wada which is 2km away from the tower.only the idea, vodafone and BSNL is getting good network.please take some action against it and let the people enjoy the full network because many people are having problems in making calls and in internet usage we are waiting for your request.

my name is atul .i am from kumbharjua.so i"ll come to the point that we are out from network of aircel, airtel, uninor and docomo.if you are not inserting a tower in kumbharjua you please apply a network booster to the tower of marcel so that all the people from kumbharjua and other places can enjoy your sevices as these above mentioned services have excellent offers, basically i like aircel a most.

kindly do the needfull action.if you are agree with this please call me on [protected].

hi i m from kumbharjua Bad network coverage of aircel since aircel launched in goa. if you are not increasing your network strength, then i will port my aircel sim to vodafone or bsnl becoz they are getting a good network coverage. I will wait for one month to check whether we are getting a network or not,


mobile no:- [protected]

hi iam a aircel customer from Marcel i am having good network range but the downloading speed of aircel is just 20kbps. which speed is not going above 20kbps.please increase its speed thrice you may produce new plans as follwing:

1) Rs.14 150MB usage 3days
2) Rs. 28 350MB 7 days
3) Rs. 98 1.5 GB 15 days
4) Rs.130 2.5GB 1 month
5) Rs .170 6GB usage 1 month

TO AIRTEL,
hi my name is harish tari from kumbharjua. IN kumbharjua there is a very bad network coverage.If i stand on my terrace i m getting only 3 bars and in my house i m not getting a single bar. i had three airtel sim card but bcoz of bad network, i had removed it from my mobile and now i cannot use that because of ''registration'' of which has failed.Also there is no network coverage for docomo.i cannot use airtel internet because of network.vodafone also was not getting network but since last 5 months it has a very good network. you can come and check airtel network.

landmark: near kumbharjua bridge
rambhuvan wada kumbhajua
for more details contact me on [protected] or [protected]

TO AIRTEL
hello dis is Atul Phadte from Kumbharjua- North-Goa, i was using airtel from last 4 years with ur poor reception facality.. But now i Quit... from ur network bcoz, most of my frndz r using Vodafone with superb network courage even in toilet. with high speed browsing and downloading facilities are given with same value plans of that o[censored]r AIRTEL..
i would like to take the lead and would like to tell u the truth ant that is this- u r losing ur Airtel customers at much faster rate than and any other network..i think if this thing continues then i can guaran-dam-tee u that there will be no one who will except ur services in this kind of reception facility U HAVE D BEST SMS, GPRS, STD, ISD, LOCAL call rates, just bcoz of network ur failing, , so my humble requuest to u this kindly set up a tower at Kumbharjua so as we can enjoy ur services . and i can guaran-damn-tee u dat now der only 5% of them using Airtel i[censored] set up a tower here it will rise up from 5% to 99.100% with ma guarantee.. u can contact me i[censored] want land for building tower..

B'COZ O[censored]R LOW RECEPTION U CAN CONTACT ME ON NON AIRTEL NO:[protected], [protected]

AND MA AIRTEL NUMBER IS [protected],
LANDMARK- NEAR KUMBHARJUA-BRIDGE
ATUL PHADTE
RAMBHUVAN WADA
KUMBHARJUA-GOA...

UNINOR — POOR NETWORK COVERAGE

I am using uninor mobile for almost two years, but till now a lot of problem in network.My cell no. is [protected].So, pls. discuss the matter as quick as possible.

i am fed up with AIRCEL, internet in kumbharjua please do something i am getting very less speed about2-4kbps browsing also is too slow.this problem has occurred since last 3 months.please do something.
contact me on [protected], [protected]

airtel gclub subscription — unauthorised subscription

Iam using Airtel sim with No [protected]. about a week ago sudenly I found that some money is deduccted from my account as subsciption for gclub for which I never subscibed and there after every day they are deducting Rs 5/- as renewal which I never did. Iam Not using this service at all Iam losing this hard earned money every day for these cheeters. I tried to unsubscibe through all the methods given in the website and on mobile also. but there is no response from this people. I feel they are delibarately not responding on the given numbers to unsubscribe.So that they can cheet the people and earn money in illegal way. Plese atleast now unsubscibe this service on my mobile otherwise I have to dump this simcard and change my service providers.

I am not getting network signal in my house and just outside. I cannot make any calls or attend any calls inside the house, as soon as i get a call i will have to run outside and attend the call... and this Iam not talking about a distant place away from the town. My address is VILL KHATKAR POST OFFICE SERSA SONIPAT HARYANA NEAR KUNDLI POLICE STATION .MY MOBILE NO IS +[protected](POST PAID) & +[protected](POST PAID NO)
NOTE:- MY VILLGAE NEAR AIRTEL TOWER IN JANTI KALAN DISTANCE IS ONLY 1.6 KM.I REQUEST TO YOU PLEASE RESOLVE THIS MATTER.

Hi,
What is the resolution?I have not been informed of anything from your end.


Please do mail me the resolution that you have done at [protected]@gmail.com

Or is it that you have just closed this without acting just like the service requests are closed without acting on them.

Please be informed that my bill payment is due on 16th Aug 2011 and i will not be paying the bill unless waiver is not processed and neither will i be liable to pay the late payment charges if any due to the delay in processing this on your end.

Also, please share all the data relevant to this below number as i wish to move to consumer court against the harrassment/improper billing (blatant cheating) against airtel.

Airtel — cash wrongly deposited to pre-paid number

I am having three connections of airtel in my name (two corporate and one personal). All are post-paid. Recently while depositing bill in cash, I wrongly deposted Rs.250/- to one of my airtel's account which I got changed to post-paid recently. Now I want that the amount deposited in pre-paid connection is transferred to one post-paid connection. I talked to customer care on phone, they advised to contact the outlet where the cash was deposited. The outlet say they cannot do anything now. Please advise whom to be contacted who can resolve the thing. No. to which the bill is paid wrongly is [protected] (pre-paid). No to which the amount has to be transferred is [protected].

Some one called me from Airtel, and said that it is only refunded upon cancellation.
Now what difference does it makes than telling it again.

Need a firm response or at-least an apology mail in a professional way from the misleading person. I understand mistakes are part of any work, how ever, giving wrong information for the sake of selling the product is not a good business ethics!!!

[protected]@gmail.com

ongoing investigation ...

This is to report the flow on the going and how Airtel is dealing my complaint, I've got a call from airtel again.
This time they are denying being received 300 rupees and wanting me to prove.

The official said it is not updated in the system that I've paid the amount now, and want me to prove my payment. when I asked how can you convert the prepaid to post paid, the reply was, it can be done without payment also. Now I want to know why should I've been charged when the payment is not needed for conversion charges. Modus operandi of Airtel is totally unethical... can you call this anything other than CHEATING? however i've got one faded carbon copy of the form which they gave when i did the payment.

The official said he will send an email and so that I have to scan the bill/form and send to them... but I have not received any mails yet. My complaint number is F[protected].

I truly believe many people are also affected/ affecting on the same issue because dispute/ mis-appropriation / misleading / misquoting information Airtel people are giving to number of Airtel Users.

How can you justify now that when first they said the amount will be adjusted towards the 2nd month bill and then, it can be given upon cancellation. And now when I press, they are denying the payment itself.

Last post, I've demanded just an apology for the mistake, but now the flow is changing to a large extent by the Airtel. Now i need answers than just a solution. Why your system is like this? Have you outsourced the new connections acquisition and then letting them charge the customers whatever they want ? and finally denying the payment also? And why the amount is charged when there is no conversion fees is required? then who spoke to me and collected the amount from airtel which is your company?

Some one called me today, and asked me that "is your airtel working ? " I said "yes", and the voice " we called to check that" ... is that mean, my complaint solved? Any of the above questions answered? Still there is no resolution on 300 rupees initial deposit.

The airtel guy said on AUG 4, that they will call back next day, why haven't called.
How can u say the problem is resolved? Showing that you are attending grievances?
They have not even touched the subject line of the problem!!!

Its even appropriate to answer it here, coz the response is so poor in reality. I just need solution, and answers!!! see my last posting and please reply appropriately ... and please do not put that the problem is resolved before even seeing the subject-line... Thanks!!!

Airtel Broadband — number changed without permission

hi,
i have a airtel broadband connection on the name of ANUPAM TIWARI(my room mate) and my landline no. is [protected]. Now this no. has been changed to [protected] without informing us, without our permission. Tell me what should i do?

Yes, I am also facing low speed at airtel broadband. They had launch new rate at 649 plan that is at 649 plan(at Faridabad and delhi circle only) I must get 512kbps but they didn't update my plan and I am getting only 256kbps and I also complaint many times but no resolved from their side. So, what I need to do against Airtel service please give me solution.

Airtel Broadband — Wrong offers provided by call centre

My Name is jacob & stay in Kochi. i have a airtel broadband connection at my home. Recently i received a call from airtel call centre . they mentioned all new schemes and top up available for my existing connection. Hearing the offer i had opted they for a Rs 99 top up which permits the user for unlimited downlaod between 11pm & 8 Am. Based on the discussion & confirmation i started using the net accordingly. When the bill came i was surprised as all downloads were charged between 11 pm & 8am. Seeing the same i complained to call centre. They reverted back saying that such an offer is not applicanle & they are not able to trace any calls from their call centre in which we had such a discussion. I was shocked..Feeling Betrayed i started complaining through differnt channel for my refund. SOon i was able to find that the offer was for karnataka cycle & not for kerala. This is a clear mistake from airtel where their call centre executives call u an offers u a scheme without crossing section which circle its applicable. Airtel is not accepting their mistake till date..

Airtel Broadband — Shifting of Connection Broadband

Dear Sir,

Telephone Number:[protected]

We are really sorry to say Airtel calling itself as a brand is not really bothered about its customers. In fact, we have been talking to nearly ten to twenty times. The issue started on December 11,2009 wherein we were informed by your call centre about shifting of line since we are moving within the same area in west mambalam. We were advised to pay the bill and we completed the process online immediately. Thereafter, we spoke to your customers service on Dec 12, 2009 and we requested them to close the line by Sunday and shift the line. We were told that maximum by Dec 16,2009 line would be shifted once feasibility study is over.

On Dec 16,2009 we spoke to call centre and the call was escalated to Mr.Ramanath Boopalan who promised us that the line would shifted within 24 hours. Thereafter, we made calls to your customer service and the reply was confusing. Yesterday, we called the customer service and we were told that feasibility was checked and port is not available. Again after 10 minutes time when we spoke to another person in call centre he said that port is available and the connection would be given by Dec 17,2009. On Dec 18, 2009 we made nearly 5-6 calls and each time we got different answers and we were told to wait till tomorrow. We made a last call wherein we were told not to worry since the complaint has been taken vide serial number 27675890. We were also told that one Mr.Srinivasan has checked and mentioned that loop line is given and the final connection would be over by tomorrow. Due to this cofusion we have spoken to other service providers Reliance,Tatas and BSNL and we are deliberating to go for new connection with new service provider. During our last call your Customer Service requested me to wait till tomorrow 6.30PM and assure that the matter will be resolved by tomorrow. We would be grateful that matter is given immediate attention failing which we would be forced to take this matter to your Chairman and Managing Director/Consumer forum for harassing us.

Hope somebody really bothers about customer like us.

Regards,
S.Raghuraman Mobile :[protected]/202

Airtel — Landline Account shifting from Bangalore to Hyderabad

Dear Sir/Madam,
I raised the request bearing no. 133332 on 23/04/2010 to shift my landline bearing no.[protected] to transfer from Bangalore to Hyderabad and till date there is no update. I called to the customer care many times and nobody is ready to take anykind of responsbility and the reason customer care representative are giving is "Technical Problem."
I got a call from Airtel representative on 26/04/2010 saying that they have verified the area and their service is very much available and connection will be given by end of the day and next day I got another call from Airtel office to keep my documents Rental agreement and Identity proof to keep ready for submission but till date nothing happened. When I raised my voice against customer care representative then next day another Airtel respresentative has visited my place and told me that line cannot be shifted and I have to apply for new connection. As per his advice I filled new form and paid 500 rupess towards the new connection and even till date that is also not done.
Now, you can understand my situation and this make me to sue against the company.

I want to file a case against Airtel Broadband. I requested for my connection shift on saturday and it was told that the connection will be shifted in three days - today is the fifth day and still the connection is not shifted and i have been given a story that some other builiding owner is not allowing the wire to go through his building. And moreover, to answer the query - no body is attending the call. If any Airtel higher management sees this request - i would request to take an appropriate action against your colleageue - Manjunath, Wajid and Arun who is just spoiling your brand.

Regards,
Sameer Ali Khan

am sorry i dont agree with u, u have to consult with customer care and u should know weather this offer applicable to u or not and then if it applicable u have to go a head with 99 toup and then start using the net, it is ur mistake

Dear Sir,

Regret to said that Airtel customer care executive making fool their customers.Our Corporate Office is being shifted from its current location, “A-193, Ist Floor, Okhla Industrial Area, Phase-I, New Delhi-110020” to the new location, “[protected], 11th Floor, Tower-B, DLF Towers, Jasola District Center, New Delhi-110025”.I have email to airtel to shift my broadband connection no. [protected] on dated 25.04.2011.Still my connection is not shifted to new location.From 25.04.2011 to 05.04.2011, i am continuous calling and follow up this shifting process.there are lots request number generated by by customer acre executive.


:""These are emails for shifting of connection.
Dear Customer,



Ref: Email dated 25-04-11, regarding shifting of airtel number [protected].



Thank you for writing to airtel.



We are glad to inform you that your request has been registered under the service request number 427406 and will be addressed by 3 working days.



An one time shifting charges of Rs.300/- would be levied in your forthcoming bill. Please note that your number may or may not undergo a change during the shifting process.



We would request you to keep a self attested photo copy of your new Address proof along with an original copy of the same readily available for the verification. Our Installation Executive will contact you for the verification / collection of your documents.



Please note, shifting of the connection is subject to feasibility / network availability at the given area.



We hope that we have been able to assist you suitably. Please do write in for any further assistance.


warm regards,

Vanitha
customer care executive
bharti airtel limited

Dear airtel customer,

Thank you for writing to airtel. Your mail has been received by us, we
shall get back to you within 24 hours.

Warm Regards,
airtel customer service
Dear Customer,

Ref: Email dated[protected], concern regarding shifting and cancellation of connection for airtel land line [protected].

Thank you for writing to airtel.

We would like to confirm that we had already registered a request with reference number 427406 and 1466839. Our team is working on the same and the request will be resolved by

shortly.

We seek your cooperation in this regard.

Please do write in for any further assistance.






warm regards,
Shwetha V
customer care executive
bharti airtel limited.


Thanks & Regards,
Kuldeep Singh
[protected]

Dear Sir,


I Have received call from Mr.Vikash for this issue and again give me commitment that your connection will work today up 05.52 P.M.I am waiting for this commitment.I am really surprised when ask disconnection of existing connection apply for new connection.With in 2 hour sales executive was in office.

I am also mentioning here the name of senior executive who committed to shift this line very soon. Hope you understand and close this issue now.

Complain Number:-
45742114
54783076
45861654
45912048
45933856

Name of senior executive:-
Ms.Shweta
Mr.Tanveer
Mr.Jitesh
Ms.Pragya
Mhd.Naved
Mr.Mayur
Ms.Ahinsha
Mr. Ali Jafar
Mr.Yusuf
Mr .Vishal
Ms.Pragya

The request Number 430594 is open and i dont know when it will be closed.I am very thankful to consumer court who helping me to sort out this issue.


Thanks & regards,
Kuldeep Singh
RPS infrastructure Limited .

Hi,

Same is the case for me. I am from Gurgaon, and I gave the request on 22nd July.
My complaint no. is 448955

Regards,
Saurabh

My point is that when they changed their SLA from 3 days to 22 days, then why the customers were not informed in advance.

It comes as a surprize when customer calls and requests for shifting.
This is clearly breach of terms and conditions on Airtel side.

Please anyone suggest.

Regards,
Saurabh

Hi
my broadband shifting same address on ground floor
my add-
1/31 rajni khand sharda nagar near Indian bank Lucknow 226002

mobile no [protected] [protected]
Thanks

Regards,
Rajesh kumar

dear sir,

i am also send the complaint on your email id [protected]@in.airtel.com.
and my problem is solved.
thanks for the assistance.

adarsh

Dear sir,
I am also facing the same problem but I dint any message regarding the deduction but when I checked my last 5 deduction through sms to 121 I have found that everyday Rs.5 were getting deducted from my main balance for a service namly [protected]@5. I dint give my consent for any such service. I also contacted your nodel officer twice. First time I got a refund of Rs.20 but no use they were again deducted. I again contacted and after some argument they refunded Rs.7, but again the service was not deactivated and whole sum of Rs.7 was deducted. I am scared of recharging my account as the amount will be deducted again.
Kindly do something in this regards and refund my 20 rs and restrict this service for further deductions from my account.
Thanx
regards,

Ishaan Aggarwal

Sir Today is 3 Aug. 2011 but my mobile number is not portable. My Brother's mobile number [protected] is also not able to port airtel to vodafor

Dear Sir
Why Airtel Add balance in my mobile and reject my portable number request. from 14 July 2011, i try to port my number from airtel to vodafone and yesterday i received a msg from vodafone "your requested is rejected by the current mobile operator. when i visit airtel relationship center, in habowal, Ludhiana, Punjab, there Mr. Aakash, he asked me sir we are not able help you, you can don any thing if you can, i dont help you. because that is deal by Ms. Rishu that is not in the office, i wait half an hour after she come she ask me sir got to head office Sarbha Nagar. when i talk customer care then ask sir your problem will solve before 16 July 2011 at 9.10 AM. But i think this is not provision to reject my request.
from Vipan Goyal
[protected]
[protected]

Dear Sir
Your system have many mistake. Now today is 19 Aug. 2011, until my number [protected] is not port out from your company. Even i got a message from Vodafone, in the message vodafone ask your current operator requested has been rejected please contact your current operator customer care and airtel give me balance Rs. 150, why airtel give me balance. and why you did reject my requested again. when i call customer care he asked me sir your problem will be solved before 16 Aug. 2011 at 9.10 AM but my problem is not solved. Sir now i am irritated me for more than last one month by the airtel from 14 July 2011. now today my UPC code again expire, Now you tell me what I should to port my number from airtel to vodafone.
kindly notice that my problem not solved. I want to port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number port my number .
from Vipan Goyal
[protected]
[protected]

Dear Sir
I got a message from vodafone is that, Your requested has been rejected by your current service operator, Please contact your current mobile operator.
Now i send have got again upc code and i again submit proof with photograph and now i want port out from airtel to vodafone. Sir [protected] and [protected] both number has got the same procedeure.
from Vipan Goyal
[protected]


From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Thursday, August 25, 2011 6:40 PM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]

Dear Vipan Goyal,

Ref: Email dated 19/08/2011, expressing concern regarding unable to Port Out from your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

We regret for the delay in replying to your mail and apologize for the inconvenience caused in this regard.

After complete verification, we analyzed your account and found that your previous port out request was rejected due to Id miss match.

We would like to inform you that your current UPC code is valid till 03/09/2011.

Hence, we request you to submit the current documents and get your number ported.

In order to assist you better we request you to revert with the following details:

Subscriber name and address

Document details submitted in your new operator()

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.




Yours Sincerely,
PRAKASH. N
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=2868AEDB2566...⇄ 4 5 77197FD177898F81F65AED63D5EA2EB1D62A6&refno=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@in.airtel.com
Cc:
Sent: 19/08/2011 11:04:00 AM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]

Dear Sir
Your system have many mistake. Now today is 19 Aug. 2011, until my number
[protected] is not port out from your company. Even i got a message from
Vodafone, in the message vodafone ask your current operator requested has been
rejected please contact your current operator customer care and airtel give me
balance Rs. 150, why airtel give me balance. and why you did reject my
requested again. when i call customer care he asked me sir your problem will be
solved before 16 Aug. 2011 at 9.10 AM but my problem is not solved. Sir now i
am irritated me for more than last one month by the airtel from 14 July 2011.
now today my UPC code again expire, Now you tell me what I should to port my
number from airtel to vodafone.
kindly notice that my problem not solved. I want to port my number port my
number port my number port my number port my number port my number port my
number port my number port my number port my number port my number port my
number port my number port my number port my number port my number port my
number port my number .
from Vipan Goyal
[protected]
[protected]


From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Saturday, August 13, 2011 5:13 PM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]

Dear Vipan Goyal,

Ref: Email dated 13/08/2011, expressing concern regarding unable to Port Out
from your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

We regret to inform you that the we are unable to proceed your issue without
the mandatory details from your end.

Hence we request you to revert us with the following details.

Request date
UPC code
Expiry date

We hope that we have been able to assist you suitably.

Please do write in for any further assistance.


Yours Sincerely,
Gokul Anand J
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=FA1D7B84FD1F
63A2EF1A759AE42469A9DC2061ADC8 954B5D73A5CA6EF117398FE 5 1 6 A
A759FEA1075&refno=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@in.airtel.com
Cc:
Sent: 13/08/2011 04:23:16 PM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]

Dear Sir/Madam
[protected] mobile number is airtel mobile number you have all the data, because
airtel is the current mobile operator. So kindly check your system and you get
the all details because this procedure is start from 14 July 2011.
I already submit a complaints regarding these matter, I recent submit my
complaint on Thursday, 11 August 2011, and your customer care ask sir your
complaint is forward to our senior, but now 2 days go, there is no solution
provide by the airtel.

From Vipan Goyal
[protected]



From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Saturday, August 13, 2011 3:40 PM
Subject: Re: MOBILE NUMBER PORTABLE [|BAL|Qrc[protected]|]


Dear Vipan Goyal,

Ref: Email dated 12/08/2011, you have expressed cocnern regarding unable to
portout from your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Dear sir, an employee o[censored]r company offer me that i[censored] port ur vodafone mobile no. in airtel then we will give u plan of Rs. 100/- . i accept that offer and port my no. in to airtel. but after few days company pause/ stop my outgoing calls and said that u can not get this offer. Many time i made compliant to customer care and i also visited at customer care center but till date my complaint has not solved. pls sir, solve my problem as early as possible.. other wise i will file case against ur company in consumer court.. Thanking you

On account of my transfer from one place to another I want to use same airtel mobile number at new place without roaming charges.Is it allowed and what is the procedure.

In how much time would you be getting back?
-Saanya

Airtel — to unsubscribe gamesmania daily subscription

Hi my no is [protected]. I am not able to unsubscribe gamesmania subscribtion charged rupees five daily. please help me to unsubscribe the same.Hi my no is [protected]. I am not able to unsubscribe gamesmania subscribtion charged rupees five daily. please help me to unsubscribe the same.

Unsubscribe Games Mania Subscription
Unsubscribe Games Mania Subscription +91-[protected]

Hi,

I would like to inform you that on my Airel mobile number is +91-[protected] .Without my permission Airtel has renewed the services of Games Mania Subscription since 25th Jan 2011. On daily Rs.5 is getting deducted from my account . I have gave a complaint to Airtel asking them to unsubscribe me and they have given me complaint no[protected]. As per them it will unsubscribe in next 3- 4 days. It means till date Rs. 5 will be get diducted from my account which is not acceptable.
I confirmed my dissatisfaction for their feedback & requested to get back diducted money. Kindly do not to register me in any of other / chargeable services without my permission. Hence please help me in unsubscribing me from Games Mania Subscription & getting diducted money back in my account.

Your intervention is highly appreciated with your prompt service in this case.


Thanks & Regards,
Umesh
+91-[protected]

unsubscribe me immediately from games mania.