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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
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Airtel reviews & complaints page 339

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R
Rimpa Sur
from Guwahati, Assam
May 26, 2020
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Address: Banipur Paulpara

I am not watching tv from 21.05.2020. Then i tried to call customer care number. But no response any number. Then i send a mail on 26.05.2020 at 09:54 am. And launched a complaint. My complaint number is 24329135. Then airtel experience advisor subhranki send me a mail and booked my complaint. She wrote me that our team is working on your request and will update you with the status by 26-may-2020 4:00 pm. But nobody call me and no update status.
Airtel customer support has been notified about the posted complaint.
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    A
    akhil576
    May 26, 2020
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    My customer id [protected] for new dth and paid money online, with registered mobile number [protected].I didnt get any message or call regarding installation.
    Is anything wrong with my mobile number while registering.
    Airtel customer support has been notified about the posted complaint.
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      S
      Sivapriya M
      May 26, 2020
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      I have recharged my airtel number [protected] in website airtel.in. The amount has been detected from my bank account but recharge not reflected in my airtel number.
      Airtel customer support has been notified about the posted complaint.
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        G
        Gopal Haldar
        May 26, 2020
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        please unlock my account account no _ 9775372110

        Plese unblock my account no_[protected]
        My account debit freeze plese unlock my account...
        +1 photos
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        B
        bujroj
        May 26, 2020
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        Deactivate postpaid booster data pack

        Sir,
        I'm roja, am holding a postpaid airtel number [protected] of tamilnadu. For the last 1 month i've been trying to deactivate data booster pack from my plan but the option is unavailable for last 1 month in 121. Every month i'm forced to pay rs 650/- extra on my plan because the airtel service people are not deactivating the booster from my plan.
        You are requested to immediately cancel the booster data pack from my postpaid...
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        K
        Kirito Asuna
        from Delhi, Delhi
        May 26, 2020
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        Since 25th may 2020
        There is no internet service at Congress para, Jalpaiguri, WB pin-735101
        Airtel customer support has been notified about the posted complaint.
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          S
          sahil1231
          May 26, 2020
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          I recharged airtel no. [protected] with 448rs that displayed on airtel application. After successful transaction recharge was not done as it says its not a valid offer amount please recharge for 449. Amount got deducted from account and not refundable. Kindly refund my amount deducted.
          +1 photos
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            P
            Pinku.dutta
            May 26, 2020
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            Hi team,

            Amount of rs 399 recharged for prepaid mobile number [protected] on 19th may, 2020. Have received transaction sucessful message but balance is not updated and there is no outgoing facility or data. Amount deducted from bank but mobile is not recharged successfully.

            Please look in to the issue with priority as we have waited long for updation. Either update the balance recharge correctly or refund the amount.

            Regards,
            Pinku dutta
            [protected]
            Airtel customer support has been notified about the posted complaint.
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              M
              Mangayil G Rajagopal
              May 26, 2020
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              Address: M G Rajagopal, Sreepoorna, Mangayil, 69/A - Vikram Sarabhai Road, Poonithura P.O., Cochin 682038

              My airtel broadband bill for the period 11 mar to 10 april, 2020 amounting to rs. 474. 81 was paid by me on 10th may, 2020. The amount paid by me was rs. 475 using my bank of baroda debit card. I got the message that payment was successful after making payment. I did not take a receipt for the payment as my bank of baroda savings bank account no. 5950 was charged with rs. 475 on the same day (10th may, 2020) and bank reference number is adc tid[protected]/e, ref[protected]. This debit was not reversed by bank of baroda till today which evidences that the payment was receive by airtel.

              I received an sms on[protected] informing me that an amount of rs. 949.62 is due from me against bills for 11-3-20 to 11-4-20 rs. 474.81 and 11-4-20 to 11-5-20 rs. 474.81. I visited your airtel office at cochin (Kadavanthra, ernakulam) and your office informed me that due amount from me is rs.949.62.

              Please check and let me know the status of my payment of rs. 475 made on[protected]. An immediate response would be much appreciated.

              Yours faithfully,
              M. G. Rajagopal
              Airtel customer support has been notified about the posted complaint.
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                S
                santhosh0402
                from Bengaluru, Karnataka
                May 26, 2020
                Resolved
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                Resolved

                Hi i'm santhosh

                I requested for new broadband connection and paid the advance rental for 3 months of rs 2828. But i have not got the connection yet. The executive is not answering the call as well. I need connection or refund me the money back. My caf no is 80306090.

                Regards
                Santhosh
                Aug 23, 2020
                Complaint marked as Resolved 
                After Lodging a complaint in Twitter and sending few mails they refunded me.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Aravind rao
                  from Bengaluru, Karnataka
                  May 26, 2020
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                  Too high cost regarding plans

                  Address: [email protected] Shivamogga

                  As mentioned above please cancel the my new dth connection, because i don't want to give huge amount for less channels as compared to sun direct this cost too much high!. And having the less channels please close my dth connection as soon as possible....
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                  S
                  Sundar_Rajan
                  May 25, 2020
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                  I have accidentally recharged wrong number ([protected]) instead of ([[protected]]) on airtel number through airtel thanks app

                  I have already mailed but no response.

                  I looking forward to receive help from u
                  Regarding reversal of same
                  Airtel customer support has been notified about the posted complaint.
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                    D
                    Dipanjal
                    from Delhi, Delhi
                    May 25, 2020
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                    I have tried to recharge my recently ported to airtel number - [protected] via airtel app but the recharge has not been done also the money has been deducted thrice from my bank account.
                    Please refund the over deduction and do the recharge for once.
                    Transaction ID are[protected],[protected],[protected].
                    one refund has been done but not the other.
                    Please look into the matter ASAP.
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
                    May 25, 2020
                    Updated by Dipanjal
                    I got the refund but not able to recharge from modes of online transaction like Paytm, Gpay etc .
                    The recharge gets failed every time.
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                      A
                      Ayshath Sarfana
                      May 25, 2020
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                      Hello Sir/Mam,

                      i have accidentally made a wrong airtel prepaid special recharge of Rs2498 on number ([protected]) instead of ([protected]) through Google pay app.

                      i am looking forward to receive a help regarding reversal of the same.

                      Right Mobile No. [protected]
                      Wrong Mobile No. [protected]
                      Amount : 2498
                      Transaction ID :[protected]
                      Date: 25 May 2020
                      Airtel customer support has been notified about the posted complaint.
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                        Ayshath Sarfana
                        May 25, 2020
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                        Hello sir/mam,

                        I have accidentally recharged a wrong number ([protected]) instead of ([protected]) on airtel number from google pay app.

                        I am looking forward to receive a help regarding reversal of the same.

                        Right mobile no. [protected]
                        Wrong mobile no. [protected]
                        Amount : 2498
                        Transaction id :[protected]
                        Date: 25 may 2020
                        Airtel customer support has been notified about the posted complaint.
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                          M
                          mvadivel
                          from Kizhake Chalakudi, Kerala
                          May 25, 2020
                          Resolved
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                          Resolved

                          Address: Avadi, Chennai

                          Hello airtel team, i have requested airtel broadband connection and paid advance rental amount online ₹2828 on friday, may 15th 2020. As the broadband service was not feasible in my area for broadband connection, i requested them to refund my amount. I am following this issue with kumar who is avadi area manager, he was initially contacted to me and get my details and share the payment link, then i paid my amount (3-month plan), one engineer came and visit my area he gone without any response, i called that engineer get information about not feasible connection. He said, i will initiate to refund your request, amount will credit in two days, but till now i didn’t get any notifications, ticket number or request messages. Haven't got any proper response from him. Today (25th may) i called him and saying that amount refunded your account. I have checked, amount not credited. Really worse experience with airtel representative. Please refund my amount asap. I have attached image and do the needful or please let me know the status and return my amount.

                          Kumar avadi area manager: +91 [protected]

                          Best regards,
                          Vadivel m
                          +91 [protected]
                          +2 photos
                          May 26, 2020
                          Complaint marked as Resolved 
                          Amount credited successfully. Thanks Airtel Best, Vadivel
                          Airtel customer support has been notified about the posted complaint.
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                            U
                            Utkarsh .
                            May 25, 2020
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                            My airtel 4g internet is very slow even in full network
                            Pls do something
                            I am not able to use my internet
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Arup.86
                              May 25, 2020
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                              Dear sir/ma'am,

                              I, arup kumar sethy, holding a postpaid airtel number [protected] of gurgaon, haryana. From past few days, i've been trying to deactivate data booster pack from my plan but the option is unavailable neither i can get help from customer care. Every month i'm forced to pay rs 200/- extra on my plan.
                              You are requested to immediately cancel the booster data pack from my postpaid plan.

                              Addition to this i need to change my change my billing address to 521, raheja teachers apartment, sector 31, gurgaon, haryana, 122001 from old address.

                              I will be really thankful if you can help me with above 2 concerns.
                              Please call me in-case of any concern.

                              Regards,
                              Arup kumar sethy
                              Ph no. +91 [protected]
                              Email id : [protected]@gmail.com
                              Airtel customer support has been notified about the posted complaint.
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                                I
                                INNOVATION TECH
                                May 25, 2020
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                                I forgot my date of birth applied to airtel wallet. Now my mpin is expired. I can't able to change my mpin. I have some money in wallet. Please help me soon.
                                Airtel customer support has been notified about the posted complaint.
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                                  J
                                  Jyoti Nigam
                                  May 25, 2020
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                                  This is in reference to my airtel connection no[protected] with an amount due 1959.33/-.

                                  According to me the billed amount is incorrect where connection was not in use a long time.
                                  In the wake of covid 19, i have vacated my shop and not in a condition to pay this much of amount.

                                  Apparently, they have suspended the services.

                                  Request you to look into the matter and help me in getting this bill forgive..

                                  Regards

                                  Jyoti
                                  Airtel customer support has been notified about the posted complaint.
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