Claimed

Airtel Complaints & Reviews

2.1
Updated: Sep 8, 2026
Complaints 54821
Resolved
21980
Unresolved
32841
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
venkatesh.basi
from Bengaluru, Karnataka
Sep 18, 2016
Resolved
Report
Copy
Resolved

Fraud calls from Airtel number

Hi,

Some fraud people are cheating people by making calls from the below Airtel numbers and asking account details and doing fraud.

So many people have already complained about these numbers. But Airtel did not block these numbers. Not sure whether you have any partnership with these fraud guys.

[protected]

Please trace these days and help poice to find these guys.

Regards,...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
anilpulpally
from Ponnampet, Karnataka
Sep 6, 2016
Resolved
Report
Copy
Resolved

Change of name and address for the postpaid connection i use

Address: Bangalore, Karnataka, 560068

Myself anil, airtel postpaid connection mobile number [protected]. This connection was taken in my friends name about 6+ years back. From the very moment if activation onwards i am the one who is using this connection and paying bills. The original address updated is so old that the person or address no longer valid. Person is moved out of country as well.
I want this connection to be changed to my name and address. For the same when...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Singh Chaudhary
from Chandauli, Uttar Pradesh
Sep 5, 2016
Resolved
Report
Copy
Resolved

Connection not feasible after payment and engineer commitment

Address: New Delhi, Delhi, 110065
Website: airtel.in

I already have three pre-paid and one post-paid

1) i applied for broadband & fixedline. Airtel website showed my area (Amritpuri) is feasible from [protected].

2) airtel website suggested me the plan feasible to my area. (Amritpuri east of kailash)

3) airtel executive told me that they will collect the documents and payment. (25th aug approx)

4) i surrendered my other broadband connection...
Helpful
Found this helpful?
7 Comments
Report
Copy
H
hsrjee
from Pune, Maharashtra
Aug 29, 2016
Resolved
Report
Copy
Resolved

Unable to make calls while on international roaming

Address: 490023

Hello,

I have logged a complaint around 3 months ago with airtel as I am unable to make phone calls whilst on international roaming - no resolution yet and not even a response from Airtel from last one month. My number is [protected], please can you look at the history of calls logged and revert urgently.

The only network which allows to make calls from South Africa on airtel sim is MTN while the same has been...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PiyushPrajapati
from Ahmedabad, Gujarat
Aug 19, 2016
Resolved
Report
Copy
Resolved

Hd channels are not working in monsoon season (error code - b001 no signal)

Address: 380005

My airtel digital customer id:[protected].

Every year in monsoon season, dish tv show b001 (No signals). From last two month i faced almost this issue. So i have complain via mail because on customer care number you have to wait infinite time for your turn and they are not provide or not give valuable answer. I have sent too many email to register my complaint and every time i have to repeat my issue.

On sunny...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman27g
from Mumbai, Maharashtra
Aug 17, 2016
Resolved
Report
Copy
Resolved

Refund not given

Address: Bangalore, Karnataka, 560027
Website: www.airtel.in

I applied for airtel broadband on 7/7/2016 and my booking ref was ontmbanga80892672c
Next day i got a call from for submitting my documents and paying installation amount. I submitted my documents and paid 1000/-rs to the airtel person. He informed me that my connection will be installed within 3 days but it was not installed for 15 days also. I kept calling customer care for my connection issue and they informed me that due to some...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jatinkathuria
from Noida, Uttar Pradesh
Aug 10, 2016
Resolved
Report
Copy
Resolved

Not able to send or receive message after sim replacement

Address: 110051

I have recently replaced my sim with the new sim as my previous sim was damaged, but after activating new sim i am not able to send any sms or not receiving any sms. I am getting error every time i check for balance or i am not able to use any ussd code with that sim. The all other sim's are working fine on my mobile this issue is only with airtel

My number is [protected]
My name is jatin kathuria...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bisma Tenzu
from Delhi, Delhi
Aug 8, 2016
Report
Copy

3g Recharge data pack

Address: Pune, Maharashtra, 411 001
Website: www.airtel.in/Airtel3G/tariff.html

I had been doing 2 data pack recharge in a week after checking them online my money is deducted but that recharge hasn't happened. And when asked to the customer care, they disconnect the calls without solving my problem....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nimishan
from Mumbai, Maharashtra
Aug 7, 2016
Resolved
Report
Copy
Resolved

CUG facility offered by the company

Address: 400068

I have two Airtel mobile numbers and both are part of the same CUG plan. Last year i.e. May'2015 I had complained to Airtel customer care that I am not getting benefit of my CUG plan for which they said that both my numbers have a different parent ID and hence I am not receiving benefit of the CUG plan. The point to be noted here is that Airtel executive had come to my office and he had given both the numbers to me. Now obviously as a lay...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
suresvlr
from Mumbai, Maharashtra
Aug 1, 2016
Resolved
Report
Copy
Resolved

Unable to contact customer care representative

Address: Vellore, Tamil Nadu, 632001

Whenever my mobile data finishes, airtel gives intimation only after eating all my mobile balance.
I tried my possible to connect to customer care care representative by calling 121 ans 198.
But it leads to all the unnecessary promotions but everything went in vain.
I tried all the available landline and mobile numbers for customer support. None of the number works.
After using the service for 7-8 years totally...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
indereal
from Jalalpur, Gujarat
Jul 24, 2016
Resolved
Report
Copy
Resolved

Plan change without intimation.

Address: Vadodara, Gujarat, 390010

Dear sir/ madam,
This is to bring to your notice, that i had a postpaid airtel number : [protected] which i had taken with corporate plan 199 with unlimited 2g net. However without any intimation or permission, the plan was changed to 99, with limit on internet. This clearly is case of misinformation and fraudulent intention. My bill came rs.1959.6, when normal bill used to be around rs. 500-600. The excess bill came due to the sudden...
Helpful
Found this helpful?
1 Comment
Report
Copy
bachharajsharma
from pimple sadagar, Maharashtra
Jul 22, 2016
Resolved
Report
Copy
Resolved

Airtel landline connection and the internet is not working from last 14 days

Address: 411027

Dear sir/madam,

Our airtel landline connection and the internet is not working from
Last 14 days and registered complaints against this but no resolution
Yet. I contacted customer care almost every day and they are saying it
Will up and running in a day's time. And whenever i call, i am not
Getting a proper response from your customer representative and they
Talk very disrespectfully. So,...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anil.z.kumar
from Mumbai, Maharashtra
Jul 18, 2016
Resolved
Report
Copy
Resolved

Fake corporate postpaid plans in capgemini office

Address: 122018
Website: www.airtel.in

I am from capgemini sohna road gurgaon office where airtel sales guy has advertized (Attached) airtel postpaid plans for capgemini employees on capgemini notice board.
1.5 months before i discussed sales guy on available unlimited internet plans and took airtel no with “my plan 299”. As mentioned in advertisement as well as i informed that this plan provide 1 gb 3g/4g internet data and after 1 gb it becomes unlimited 2g (All is...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
deepak kumar paandiyan
from Chennai, Tamil Nadu
Jul 16, 2016
Resolved
Report
Copy
Resolved

Error code 538 & message not coming

Address: 600075
Website: www.airtel.in/applications/xm/MobileCustomerSupport.jsp?CIRCLE=6...Chennai

I have got my new airtel sim card before 3 months but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]

I have provided this no.In all the important places like banks, college, email id... Pls fix it soon because without this no. I...
Helpful
2 other people found this review helpful
2 found this helpful
7 Comments
Report
Copy
D
dines_h
from Bengaluru, Karnataka
Jul 8, 2016
Resolved
Report
Copy
Resolved

I am unable to receive incoming calls airtel

Address: Chennai, Tamil Nadu, 600013

Mobile no : [protected]
Name : dinesh b


I am unable to receive incoming calls from the time when i ported from airtel prepaid to airtel postpaid.
I called 121 and made a complaint they told to wait for a week but i didn't get any calls from them.
Again i made complaint and no response.
I have tried in different handsets and i even swapped the sim.
Still i have the same problem. there...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
prasanta09
from Gurgaon, Haryana
Jun 29, 2016
Resolved
Report
Copy
Resolved

TV channel service not in order.

Address: New Delhi, Delhi

Date - 11.06.2016
Tv channel service by airtel called iptv not functioning. Their technician came, checked and finally told that set top box is to be replaced and will be done in 2 days. Set top box is airtel supply item, so airtel have to replace.
Till date ie on 29.06.2016 airtel have not replaced set top box by saying that the same is not available in their stock and is being procured by airtel.

Meanwhile bill...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
MACpossible
from Bengaluru, Karnataka
Jun 25, 2016
Resolved
Report
Copy
Resolved

Saving card info without an option to remove

Address: 560076
Website: www.airtel.in

If a card payment is being done on their site, they are saving cards by default.
They suggest there is a section to remove stored card information but nothing as such is available under that section.
This is a fraud/incomplete information sharing.
Kindly either update that section with a button named manage cards or just don't save the card information by default...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pieyush
from Etawah, Uttar Pradesh
Jun 11, 2016
Resolved
Report
Copy
Resolved

Frc not done after porting

Address: 335039
Website: www.airtel.in

Hi,
I am submitting my complaint about my mobile no [protected]. Same number port in in airtel 15 days back. I have done customer verification on 3rd june16. But after that i wodering & calling the retailer akash telecom on daily basis. He twisted me to the authorised distributor at c-block, sriganganagar, rajasthan. Again the distributor customer care executive enhanced the service time till today evening after discussion with mr...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotsna Bandela
from Pune, Maharashtra
May 18, 2016
Resolved
Report
Copy
Resolved

Update of latest address

Address: 110003

I had prepaid registered airtel mobile number with official address id initially in delhi, later on i was told to migrate the prepaid to postpaid corporate plan by our officer and subsequently it is registered accordingly with official id and but bill address on the residential address with out residential id. Hence i had e-mailed airtel to update my address according to my proof of id and address. But it is delaying and denying by airtel...
Helpful
Found this helpful?
7 Comments
Report
Copy
S
shashikumar.8587
from Dehra Dun, Uttarakhand
May 5, 2016
Resolved
Report
Copy
Resolved

Asking for service engineer visit charge, on 1 month back new dishtv hd setup box.

Address: Ghaziabad, Uttar Pradesh, 201001

I have installed new hd setup box one or two months back, it has some issues on startup.I need to restart it couple of time to start.I companined it to customer care they said that service engineer will charge 150 /- on visit .Kindly pay him.What is this?.
A dam new set up box is installed 1 month back by airtel guy. If new device has some issue why should i pay?...
Helpful
Found this helpful?
Write a comment
Report
Copy