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Airtel Complaints & Reviews

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Updated: Oct 10, 2026
Complaints 54829
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Airtel reviews & complaints page 40

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D
Debarchana Bonnerjee Mullick
from Mumbai, Maharashtra
Oct 17, 2016
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Postpaid bill paid but Internet is not working still.

Address: Kolkata, West Bengal, 700006

I mrs. debachana mullick using a postpaid data pack about 6 months hardly. i generally paid bill through online. but faced problem. this is second time. i have paid bill and received confirmation through sms...

Airtel money payment to [protected] successful! amt: rs.1250, txnid:[protected], date: 13/10/16 11:53, bal: rs.0. view exciting offers on app. bit. ly/2afrona

But still not getting connection on my dongol...
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Khaji007
from Bengaluru, Karnataka
Oct 8, 2016
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Generating the bill even after deactivation

Address: 560054
Website: Airtel

I had an Airtel data card postpaid, i used it only for one month. i paid the bill and to an Airtel agent who visited the home and i requested to deactivate it as i was not using it, i talked to the nodal manager on his number. i got it deactivated. still they are generating the bill and saying that just being deactivating is not enough. and demanding money.

please help...
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Shailender Aaray
from Hyderabad, Telangana
Oct 7, 2016
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Pre-recorded message "You are not allowed to call this number"

Address: 500020

Namaste,

I have a airtel prepaid sim which i am using for more than 4 years and when i try to make an outgoing call constantly annoyed with this pre-recorded message "you are not allowed to call this number". I have asked my friends to check with their service providers and their service providers have confirmed that there is no issue at their end.

I have raised a complaint with airtel as well. Every time i...
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S
Shenbagaraman G
from Coimbatore, Tamil Nadu
Sep 30, 2016
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Postpaid to prepaid conversion issue

Address: 625020

I have requested postpaid to prepaid conversion for two of my airtel numbers ([protected] and [protected]) on monday (26 sep). I have paid all my bills with excess of rupees 50 for each sim card and paid 50 rupees for 2 new prepaid sim cards. I have given my voterid as id and address proof. I was told that my postpaid sims will get deactivated in 48 hrs. But even after several followups nothing got changed so far except waste of time. Even...
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H
himadrishekhar
from Mumbai, Maharashtra
Sep 28, 2016
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Recharge not reflecting in my prepaid mobile no.8811963711

Address: 786171
Website: bhartiairtel.com

Dear sir,
I have recharge in my prepaid mobile from myairtel app thro' net banking on 22nd september, '16. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no.[protected].
I have contacted airtel customer care cell. They didn't help me or not shown any helping attitude, but simply harassed me a lot. They asked to give details of transaction id which was not...
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S
shihab.faraz
Sep 27, 2016
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Request for reactivation airtel sim

Address: Dakshina Kannada, Karnataka, 54201

Dear sir,

I have an airtel no. [protected] which i am using from last so many years. I last used the no.in october 2015 as i'm abroad in now. The sim card was in active till 4 days before. But now it is showing as sim card registration failed. I need that same number. I will re submit all my documents & requesting you to please reactivate same number. Pls check and activate my sim card.
Please suggest me the prociger...
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S
Sagar Tandon
from Gurgaon, Haryana
Sep 27, 2016
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Not able to change postpaid plan

Website: airtel.in

I want to change my airtel postpaid plan, i am being overly charged because of my plan.

I am trying to change it for last few months, but it won't allow me, whenever i try to change my plan, it shows me - you are not allowed to change the plan.

I want 799 cug plan (35 packs) with following modifications:
Inline image 3
15 packs of 3g/4g data
12 packs of local calls
7 packs of std...
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sureshmegh
from Indore, Madhya Pradesh
Sep 19, 2016
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Sim not activated after porting and i am in trouble

Address: 492001

URGENT need your help. sir my mobile no is [protected], i am from raipur chhattisgarh. last week i made a request for porting of my no. from idea to airtel. airtel confirmed by sms that you hv received and verified my identification and as soon as idea closes their service your sim will start working.. now i am travelling and presently in mumbai. idea closed their services 2 days ago and still your sim is not working.. what type of service...
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V
venkatesh.basi
from Bengaluru, Karnataka
Sep 18, 2016
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Fraud calls from Airtel number

Hi,

Some fraud people are cheating people by making calls from the below Airtel numbers and asking account details and doing fraud.

So many people have already complained about these numbers. But Airtel did not block these numbers. Not sure whether you have any partnership with these fraud guys.

[protected]

Please trace these days and help poice to find these guys.

Regards,...
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A
anilpulpally
from Ponnampet, Karnataka
Sep 6, 2016
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Change of name and address for the postpaid connection i use

Address: Bangalore, Karnataka, 560068

Myself anil, airtel postpaid connection mobile number [protected]. This connection was taken in my friends name about 6+ years back. From the very moment if activation onwards i am the one who is using this connection and paying bills. The original address updated is so old that the person or address no longer valid. Person is moved out of country as well.
I want this connection to be changed to my name and address. For the same when...
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Vishal Singh Chaudhary
from Chandauli, Uttar Pradesh
Sep 5, 2016
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Connection not feasible after payment and engineer commitment

Address: New Delhi, Delhi, 110065
Website: airtel.in

I already have three pre-paid and one post-paid

1) i applied for broadband & fixedline. Airtel website showed my area (Amritpuri) is feasible from [protected].

2) airtel website suggested me the plan feasible to my area. (Amritpuri east of kailash)

3) airtel executive told me that they will collect the documents and payment. (25th aug approx)

4) i surrendered my other broadband connection...
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H
hsrjee
from Pune, Maharashtra
Aug 29, 2016
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Unable to make calls while on international roaming

Address: 490023

Hello,

I have logged a complaint around 3 months ago with airtel as I am unable to make phone calls whilst on international roaming - no resolution yet and not even a response from Airtel from last one month. My number is [protected], please can you look at the history of calls logged and revert urgently.

The only network which allows to make calls from South Africa on airtel sim is MTN while the same has been...
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PiyushPrajapati
from Ahmedabad, Gujarat
Aug 19, 2016
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Hd channels are not working in monsoon season (error code - b001 no signal)

Address: 380005

My airtel digital customer id:[protected].

Every year in monsoon season, dish tv show b001 (No signals). From last two month i faced almost this issue. So i have complain via mail because on customer care number you have to wait infinite time for your turn and they are not provide or not give valuable answer. I have sent too many email to register my complaint and every time i have to repeat my issue.

On sunny...
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Aman27g
from Mumbai, Maharashtra
Aug 17, 2016
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Refund not given

Address: Bangalore, Karnataka, 560027
Website: www.airtel.in

I applied for airtel broadband on 7/7/2016 and my booking ref was ontmbanga80892672c
Next day i got a call from for submitting my documents and paying installation amount. I submitted my documents and paid 1000/-rs to the airtel person. He informed me that my connection will be installed within 3 days but it was not installed for 15 days also. I kept calling customer care for my connection issue and they informed me that due to some...
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J
jatinkathuria
from Noida, Uttar Pradesh
Aug 10, 2016
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Not able to send or receive message after sim replacement

Address: 110051

I have recently replaced my sim with the new sim as my previous sim was damaged, but after activating new sim i am not able to send any sms or not receiving any sms. I am getting error every time i check for balance or i am not able to use any ussd code with that sim. The all other sim's are working fine on my mobile this issue is only with airtel

My number is [protected]
My name is jatin kathuria...
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Bisma Tenzu
from Delhi, Delhi
Aug 8, 2016
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3g Recharge data pack

Address: Pune, Maharashtra, 411 001
Website: www.airtel.in/Airtel3G/tariff.html

I had been doing 2 data pack recharge in a week after checking them online my money is deducted but that recharge hasn't happened. And when asked to the customer care, they disconnect the calls without solving my problem....
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N
nimishan
from Mumbai, Maharashtra
Aug 7, 2016
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CUG facility offered by the company

Address: 400068

I have two Airtel mobile numbers and both are part of the same CUG plan. Last year i.e. May'2015 I had complained to Airtel customer care that I am not getting benefit of my CUG plan for which they said that both my numbers have a different parent ID and hence I am not receiving benefit of the CUG plan. The point to be noted here is that Airtel executive had come to my office and he had given both the numbers to me. Now obviously as a lay...
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suresvlr
from Mumbai, Maharashtra
Aug 1, 2016
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Unable to contact customer care representative

Address: Vellore, Tamil Nadu, 632001

Whenever my mobile data finishes, airtel gives intimation only after eating all my mobile balance.
I tried my possible to connect to customer care care representative by calling 121 ans 198.
But it leads to all the unnecessary promotions but everything went in vain.
I tried all the available landline and mobile numbers for customer support. None of the number works.
After using the service for 7-8 years totally...
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I
indereal
from Jalalpur, Gujarat
Jul 24, 2016
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Plan change without intimation.

Address: Vadodara, Gujarat, 390010

Dear sir/ madam,
This is to bring to your notice, that i had a postpaid airtel number : [protected] which i had taken with corporate plan 199 with unlimited 2g net. However without any intimation or permission, the plan was changed to 99, with limit on internet. This clearly is case of misinformation and fraudulent intention. My bill came rs.1959.6, when normal bill used to be around rs. 500-600. The excess bill came due to the sudden...
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bachharajsharma
from pimple sadagar, Maharashtra
Jul 22, 2016
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Airtel landline connection and the internet is not working from last 14 days

Address: 411027

Dear sir/madam,

Our airtel landline connection and the internet is not working from
Last 14 days and registered complaints against this but no resolution
Yet. I contacted customer care almost every day and they are saying it
Will up and running in a day's time. And whenever i call, i am not
Getting a proper response from your customer representative and they
Talk very disrespectfully. So,...
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