Airtel Complaints & Reviews

Hi, I recently travelled to India in Aug 2022 and changed my SIM from Vodafone postpaid to Airtel Prepaid. The port was successful on Aug 28, 2022. I travelled back to Canada in Sep 3rd 2022 and used airtel SIM for 3 months. Suddenly in Nov end, SIM dint work. The balance amount was INR 40. Am not able to recharge / receive any OTP from India. Attached are the proof.

26.08.2022 - +91-[protected] - ported successfully from Vodafone postpaid to Airtel Prepaid

When I asked my fatherin law to visit Gowrivakkam airtel store, cennai, He was told there is no such airtel number in their record. How can I successfully use number for 3 months and suddenly am not Airtel's customer is I dont understand

Respected sir/ madam

My prepaid number [protected] can't use Airtel 4g internet from 6pm onwards. It's the scenario from last week. However, i did renew the Airtel 4g pack today with INR 299. even it's quite impossible to connect to Airtel customer representative, due to too much number- redirection service.
I kindly urge you to look into this matter in order to thwart the internet inactivity( from 6pm everyday) of airtel prepaid connection.

This is about i raised complain multiple time that Artel Xtreme remote batttery drainage issue. Remote also not working every month and when we complain about this to Airtel customer service they simply deny and ask for change remote all the time which they make me to pay 350 rs every time.

Battery remote drain so so so quick within 2 days sometime same day, i complained this to them multiple time but they dont have solution,...

Previous 3 month my sms service is nit working in my airtel number and more 3 number so please start my service
1.[protected]
2.[protected]
3.[protected]

I am outside india in spain, using airtel prepaid number more than 10 years, since from july moved to spain and its working fine, suddenly network disconnected even sim not detected, i tried troubleshooting restart my phone, changing sim slots but its not working, i tried to contact airtel customer care but no luck,
date if incident 11-Jan-2023
Client number : [protected]

i want to reactivate my sim, please do the needful on priority.

Reoccurring No Service Issue and No Refunds even after there s Service issue. Number [protected], [protected], [protected].

This is my second complaint what happened???

I'm a long time customer of various airtel services and suddenly my pre-paid number ([protected]) is acting weird.

It does not allow me to make any outgoing calls even though there is more than sufficient balance in the account.

In my Airtel Post Paid Account No.[protected], Bill No.BM2323l[protected] for the period 02 Dec 2022 to 01 Jan 2023 it was showing 99 international SMS sent by me to many international numbers. These 99 SMS were continuously sent within a time of 166 Seconds between 23:57:59 hrs to 00:00:45 hrs on 11-12 Dec 2022. But Neither I have sent these international SMS nor have idea about these international numbers and these international numbers are...

I have registered for a sim card replacement (for mobile number: [protected]) which was on the name of my brother who is currently residing in Canada for study purposes.

We visited store first on 17 December 2022 with all documents required including NOC which was properly written as they needed but instead they given their own format and ask to come back with all documents back after two days.

First they provided wrong mail id for documents sending which took extra two days then finally at 4th day they took copies of all documents including (my Aadhar card, my brother's Aadhar card, brother's VISA, Passport and NOC which was written by my brother and mailed to them on their email) then they did video call verification to my brother over WhatsApp.
And then provided me a new sim card replacement which they said mostly will take only **04** days to activate.

Today as on 10/January/2023, the sim card is still not activated. We have visited the only Airtel store here in Aligarh, U.P multiple times for the status and processing and have called on their store phone number ([protected]) over 10 times in last two weeks but the store lady who answers calls keeps delaying saying that it will be done by today/in two days/by evening, etc.

My brother's Indian Bank are linked to this number and needs to do important transactions and is stuck due to this slow process by the Airtel staff and facing problems in a foreign country.
Currently, he is studying and so the bank transactions are necessary thing for him but its been 20 days now and the company isn't doing anything.

20 days already passed since all documents and formalities have been completed by us but no store keeps delaying it without any exact date, now they are not answering calls (I can't visit store always, it's too far from my home), customer care number (121) have a long queue and never connects the call to customer representative.

Airtel social media team (twitter/Facebook support) also doing nothing after I've told them the whole case.

Please escalate this problem to Airtel for sim card replacement ASAP.

Thank you!

Sir
I have ported my Jio number to Airtel and after I got Airtel sim but unfortunately I am Lost The sim without activation then what should I do
I want same number

No response from fixed line broadband wiring team for 3 days and no one taking initiative to get it fixed and causing too much trouble in Radha Nagar, Indore.

Airtell placed a poll on way and it is blocking my way by car to my residence. I have recently replaced a KSEB poll and paid Rs 26000/- for that to clear my way now airtell put a poll with out my permission. This is totally unacceptable and I would like to replace the poll into a convenient place please. Take action to this concern as soon as to avoid further legal proceedings and charges.

Deactivate my post paid plan for airtel 4g

Hello mam/sir,
I m a student from Ahmedabad. I recieved call from company I genuinely need money very urgently for hospital bill payment. I paid them 24279 Rs and not get any work from company. They said refund occur in 5 min after process and not refund after payment. Now They said refund occur in 7 days that is not expacted from this type of valuable company. I respect for airtel so I apply but now They Don't give satisfactory work. Please help me to take my refund.🙏🙏

1. Unstable network at Hinjewadi phase-3, Pune.
2. Internet connectivity frequently disconnects and downgrades to E from 4G.
3. No 4G calls are possible.

4. Complaint Raised on Airtel app on 25th Dec, 2022. SR: CLCCV3WST[protected].
SR was closed without any resolution. No one from customer care reached for resolution.
Unprofessional and unethical practices of closing SR without any actual resolution. Issue still persists.

In the month of October, i did MNP for my number [protected] from vodafone postpaid to Airtel Prepaid with 299 recharge and it was successfully ported and working fine.
on 10th November, i did second recharge of 99 rs for another 28 days. so it was supposed to be valid till 8th December and till 30th December, we received message to recharge the SIM.
on 6th, when i tried to recharge it then Airtel website or App is saying that its not a valid airtel number.
I called Customer care and they are saying that they dont have any detail about this number.

I am using this number at multiple banks, aadhar card etc and I am in germany on deputation and will be back after 1 year.

I am looking for my number back and it should be allocated to me back.
So Do the needful asap.

Hello,

I have done a recharge in my airtel fiber on 06/12/2022 of amount Rs 589 at 23:07:22 pm and the account number of my airtel XStream fiber is [protected] and location is in Haridwar.

On 13/12/2022, suddenly my broadband internet gone stuck and then I called to airtel customer care service, they told me that "Your payment has stuck in the gateway so we have reversed your amount to your bank account through the same gateway (GPay) which you have used, and you will get this amount in 5-7 working days." So, on 14/12/2022 at 15:37 pm I have done another payment through my friend's UPI whose Transaction ID is[protected] of same amount Rs 589 to activate my internet and internet got activated.

Then I have waited for 8 working days for the refund which they have initiated on 13/12/2022 at 01:16:45 am according to the Airtel payment slip coming in the Airtel Thanks App (used for all the transactions till now). For the same concern I have checked my bank account history, but I don't receive any refund till now, after that I have raised this issue in airtel customer care service as well as my bank (ICICI bank) customer care service, so from ICICI I have received a mail stating that "Your transaction on 06/12/2022 have successfully credited to your beneficiary account"

After that I personally wrote over 50 emails to different departments of airtel and I called more than 30 times to airtel and spent my 1hour 30 minutes daily to reach out for my solution, every time they gave me the transaction ID of the refund but there is no concrete step taken till now, everyone in airtel just delegating their work to another person and no one is taking the responsibility.

So last week I have received a call from their side by a girl named "Deepika Thapa" and she stated that SIR YOUR EXTRA AMOUNT IS ADDED TO YOUR AIRTEL WALLET AND IT IS ADDED IN YOUR NEXT PAYMENT SECTION, but when I checked my airtel wallet it is showing only Rs 37.97 valid till 08/01/2023 and then she said that SIR IT IS A GLITCH IN THE APP RIGHT NOW SO JUST WAIT FOR 1-2 DAYS. After that I didn't receive any call/mail/refund/amount in wallet till now from their side.

So, this is my last hope to get my money back and also want compensation for my time and energy which I have put in this matter till now, I am hoping that I will get justice after applying here and I am attaching all the legal documents which I received from bank and from airtel also.

I Recharged With Unlimited Pack 128 Rsbut Not Able To Make Calls. Through Facebooki Was Told Again To Do Another Unlimited Pack To Avail Benefit. Also Appellate Has The Same Opinion. I Asked Why Again I Should Buy Same Pack To Use. They Are Silent. I Am Asking For Refund ( Through Internet Banking). Please Note
History: Prepaid 128 Rs For Calls Only On 4 Jan 2023 ( Transaction [protected])
Surprisingly They Dont Have Provision:

[1] Airtel Portal Doesnot Have Grievance Link At All
[2] 121 Failed On Above Subject
[3][protected] Failed On Above Subject
[4]Sms To 121 Not Successful No Provision At All
[5]Sms To 51234 Hopeless No Provision At All
[6] Nearest Store Locator Failed Too.
[7]Airtel Appellate Also In Sync. Have Unlimited Pack And Adviced Another Unlimited Pact To Use The First. No Answer From Them Too.
Evidence: Prepaid 128 Rs For Calls Only On 4 Jan 2023 ( Transaction [protected])
Cell Number Not Disclosed Here. Also Email Copy Of Appellate And Facebook Chat

My airtel Sim card from india is not showing any network here in dubai i have recharged with unlimited pack and still no change i cannot register my network with any of the provider here in dubai too, kindly take this matter seriously and please find me a solution for this, Thank you.