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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
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Amazon India reviews & complaints page 6

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N
Niveh
Nov 28, 2023
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Complaining about Refund

Didn't get refund from the Amazon account to my bank account . On Amazon it shows as it's already refunded to my bank account but I didn't get the money and any information about that from my bank account. As I contacted the Amazon customer care they said to contact the respective bank and quote this refund reference number[protected]...
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H
Harish P A
from Chennai, Tamil Nadu
Nov 25, 2023
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Product is not as shown in website

Purchased a Janasya Women's Yellow Chanderi Silk Pashmina Saree with Unstitched Blowse piece - Rs. 1, 779

Sold by: Cocoblu Retail

Order no.[protected]

Complaint: Product received is not a SAREE. It measured less than 2.5 meters in length.

Not received a positive response from AMAZON India Customer care (25.11.2023)...
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S
saleem741
Nov 24, 2023
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Items are Missing

I had ordered Birthday kit in Amazon(Order id:[protected]) on 18-Nov-2023 for my daughters birthday on 25-Nov-2023, In Amazon app it shows it will delivered on 24-Nov-2023 then after today(i.e.- 24-Nov-2023) i r4ecieved my order i had opened it only two items are delivered out of 65 after that immediately i called customer care they are simply saying sorry for the inconvenience we will refund your money within two - three days Now...
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Y
YamunaAarthiAshok
from Coimbatore, Tamil Nadu
Nov 24, 2023
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Formal Complaint Regarding Unacceptable Product and Customer Service Experience

Dear National Consumer Complaints Forum,

I trust this letter finds you well. I am writing to bring to your attention an extremely disappointing experience I recently encountered with an order placed through Amazon.in. I believe my concerns warrant serious consideration and investigation.

On 8 November 2023, I made a purchase through Amazon.in (Order ID:[protected] for a [Sony LinkBuds S WF-LS900N Truly...
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I received Philips iron instead of handheld steamer which was 2499/- rupees.

Customer care is saying they can not place return or replacement request and asking me to donate.

such a frustrating experience

i need resolution and either replacement or refund my hard earned money.

order date:28-Oct-2023
Order # :[protected]
Order total Rs 2499...
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S
Shiva Raman Shukla
from Mumbai, Maharashtra
Nov 23, 2023
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Wrong product which not related

I was ordered a Gent's Kurta on 02/11/2023 for wear to Diwali festival with prepaid as amount Rs.849/- Order ID:[protected]. After a week on 09/11/2023 I have received my order, but when opened the packet, I found any other article which is ordered by any other person as mentioned in invoice which is kept in packet.
I was contact with AMAZON for the replacement but AMAZON responded as Products is OUT OF STOCK. Then I filed...
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A
Amans86
from Ambala, Haryana
Nov 23, 2023
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Amazon need to concern about his dealers

I buy s23 samsung phone from amazon, that I thought a trusted app to shop for... But this I m very disappointed when I compare the price of s23 in Samsung store and what I bought from amazon... Please it's hard earning of someone... Amazon help me in this out...
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A
Aditya Mohabe
Nov 22, 2023
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Nikavi product

Address:College Gate Bagdona Near Tata Showroom Big Building Bagdona Road On Main Road Ghoradongri Sub District Betul District Madhya Pradesh 460449
Website:Amazon.in

My name is Aditya Mohabe and I had ordered nikavi product from Amazon on 15/oct/2023 and after 30/oct/2023. I returned it due to personal reason. And on 31/oct/2023 Amazon initiated the amount to my card but I still didn't get the money. Amazon send the reference number and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent

Thank you sir/madam...
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R
raj1029
from Pune, Maharashtra
Nov 22, 2023
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Seller shipping wrong item in replacement too

I had ordered "Silicon Power DDR3 16GB (2x8GB) 1600MHz " on 20 Nov and it was delivered on 21 Nov. The item in the box was a 4GM RAM instead 2x8GBs RAM as ordered. I reached out to Amazon Customer care and they put a replacement request saying that I will get the 2x8GB RAM. They created another order for it on 21st Nov. On 22nd Nov I got the order delivered but this time also, it was same 4GB stick. I again connected Amazon customer...
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S
Sanjumohan
from Kozhikode, Kerala
Nov 21, 2023
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DOA Replacement Denied

I bought an Asus laptop from amazon which was defective on arrival. I requested for replacement and they denied it while it was on replacement window. Then i contacted asus service center and they issued a DOA certificate for the product which i am supposed to forward to amazon and get replacement, but i am still denied for replacement, while the same product of same seller is still sold on amazon. I contacted amazon multiple times via call...
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M
Manoj Kumar B
from Hyderabad, Telangana
Nov 20, 2023
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Complaint Regarding Missing Delivery of Product - Urgent Assistance Required

Address:India

I hope this email finds you well. My name is Manoj B, and I am writing to bring to your attention an issue I have been experiencing with a recent online purchase. I believe that my situation warrants the intervention of the consumer forum, and I am seeking your assistance in resolving this matter.
On Nov 10, 2023, I placed an order with Amazon.in for the OPPO Enco M32 Bluetooth Headset. The order confirmation number is[protected],...
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I was among the person who was scammed in the amazon mall task, it was all clear to me when i was told that i have to recharge more money in order to withdraw even After filing complaints with no response i contacted this company on Telegram: Rykabalan(https://t.me/Rykabalan), they helped recover my money .So many people money is still there in that platform ....
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R
rtimchen
from Dhekiajuli, Assam
Nov 17, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
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Non returnable product

Sir/ma'am,
I ordered a product on 29th october but due to product issues I tried to cancel it during shipping but I couldn't and I recieved a message that it could only be returned but due to my horror when I received the product I couldn't return it via a delivery person, No delivery person came as per amazon policy. My question to amazon is why do amazon keep decieving the customers like this. I always order only from amazon and...
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M
mk9300241
from Hathras, Uttar Pradesh
Nov 17, 2023
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Refund Amount of 1298 not received by Amazon

Address:Ground Floor, Eros Plaza, Eros Corporate Centre, Nehru Place, New Delhi-110019 Delhi South Delhi DL IN 110019.
Website:amazon.in

Order ID of product:[protected]
Order Amount: 1298₹
I ordered this product on 27Oct and returned it because it didn't meet the requirements and they started the refund but till date I haven't received the refund and provided me the reference number HSBCN[protected], with this reference number Paytm Payments Bank refusing that their is no such transaction with this UTR. Both the ends are not providing the resolution...
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B
BUS Pune
from Pune Metropolitan Area, Maharashtra
Nov 17, 2023
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Wrong Product Delivery and Unwanted refund and delay

I had placed Order#[protected] for Prestige Popular Svachh Spillage Control SS Lid Cooker -5L capacity on e-Commerce site Amazon India on Nov 07, 2023. Order Supposed to be delivered through Retail EZ Pvt. Ltd. I recieved wrong delivery of Prestige 5L cooker with out spillage Control Lid on Nov 09, 2023. I requested for Replacement of the Cooker with the right one as per order on Nov 10, 2023. Amazon Delivery informed that delivery...
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K
Kakuthas
from Yaval, Maharashtra
Nov 17, 2023
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Repeated requests, neither replacement nor refund was given.

Address:india
Website:www.amazon.in

Amazon sent a packet of chopped and underweight dates and despite repeated requests neither replaced nor refunded.
Order NO[protected]
Date[protected]...
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K
Kakuthas
from Yaval, Maharashtra
Nov 17, 2023
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Many requests it was neither replaced nor refunded to me.

Address:Amazon india
Website:www.amazon.in

Amazon sent me a packet of chopped and crushed Medjoul dates. Even after many requests it was neither replaced nor refunded to me.The weight of the packet is also less and it also smells bad....
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S
Siby Kurian
from Kottayam, Kerala
Nov 16, 2023
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Cancellation and refund of my order 402-7639066-8425904

Address:Amazon India E commerce

Dear Sir;
I ordered one bookshelf from Amazon India on 22 Oct 2023 and I tried to cancel my order from 1st day itself but not able to cancel .So I tried with your customer executives more than 10 times they all said they cancel the product and refund will reflect in my account with in 5 days.Yesterday also I contacted customer service and again cancel the product but now also it shows that the product is not canceled or yet dispatched.Please...
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A
amazonin
Nov 16, 2023
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My order no 171-0647880-5800359 placed on 26/10/23

Website:Amazon.in

India -mobile no [protected] ( my sister in law)
my order was delivered on 03/11/23 to Mumbai 400056.
This was couriered to me in uk which I received on 12/.11. When i opened the parcel this ordered jumper was kvetoo but not what i had ordered. Totally different. This is men's jumper. Different colour and different design I wanted to take this on holiday.
I tried to chat to your customer serviices but your silly chat...
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Address:Baroda heart hospital, 44 haribhakti colony, near chakli circle, old padra road, Vadodara Gujarat

The order I placed was said to be delivered on Monday dated 15 November, but in real I didn't get any product. Nor was I called by the delivery guy for collecting the product so how could he have delivered the item and marked it delivered without an OTP. When I called the number for asking this the phone number that was provided to me in my email said "the number you are calling does not exist". So what should I consider this. I called customer...
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