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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Feb 18, 2026

Complaints 20346

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1482

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18864

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 6

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I'm writing to bring to your attention a distressing issue with my recent order (Order ID:[protected] of a Daniel Wellington watch worth ₹13, 500, which was delivered on June 23, 2025. To my shock, the box was empty.

I immediately contacted customer service, and they assured me of a resolution by June 28, 2025. However, I received an update before the deadline stating that my claim was incorrect and no resolution...

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From 27/6/2025, I'm unable to place any order. Whatever i place order it got reject automatically.
than i contacted amazon customer service, they said your account have some glitch and please send email an email to [protected]@amazon.in. i send an email to them and they said "We canceled your orders because it violates the terms of our Conditions o[censored]se agreement. We have noticed some unusual activity with one of your accounts as multiple...

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Address: refer invoice for more details

Hi Team,

We have ordered Quaker Oats 1Kg, Rolled Oats Natural Wholegrain and Tobfit Nylon Single Loop Woven Watch Strap with Order Number:[protected] Invoice Number : HYD8-47735 on Order Date: 23.06.2025

When we received order delivery boy saying both items are in same pack, after opening we surprised that the Tobfit nylon watch strap were missing in the pack and we tried to reach customer care but...

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Address: No. 26/1, Brigade World Trade Centre, 10th Floor, Dr. Raj Kumar Road, Malleshwaram (W) BANGALORE Bangalore KA IN 560055.

Dear Sirs,

I have placed an order with Amazon India, through their online platform, vide order number[protected] dated 24th June for Motorola Edge 50 Neo 5G (Pantone Nautical Blue, 8GB RAM, 256GB Storage) for an amount of Rs. 20682 (Twenty thousand six hundred and eighty two only). For an exchange of old mobile, I was offered Rs. 2850 (Two thousand eight hundred fifty only) through their online platform, subject to...

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I ordered 8kg of dog food on Amazon and paid ₹2985 via cash on delivery. However, I only received a 1.3kg pack. I immediately raised the issue through the app, but haven’t received proper help or resolution. This is clearly unfair and misleading. I request an immediate refund or correct product delivery.

Order ID:[protected]
Date of Delivery:[protected]...

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Address: Farrukh Nagar, Gururam,Haryana,122056

Account to your expected date my should be delivered to me on[protected] but not delivered yet, i haven't received any call neither from your side nor from you your delivery man, even your dashboard doesn't the delivery man numbers, i need your team to connect with me on [protected] and resolve this as soon as possible, because i had paid for order

if i does not received any detail reason about this i will go for legal action....

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There was an issue on the mother board of the TV which was recognised by the service person and didn't check the other issues when complained in the consumer court complaint number is 72679 after replacing the mother board the TV is not working because the service person said the light of the TV is fused but he refused to change it which is under warranty and can be claimed.Now, I kindly request to change the parts of the TV which are the...

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Am writing to bring to your attention an issue regarding a recent return request associated with my order (Order ID:[protected].

I had initiated a return for the said order, and the return pickup was successfully completed by your courier partner. However, the status on the Amazon application incorrectly reflects that the pickup was rejected.

Following this discrepancy, I raised a complaint through...

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I, VIPIN KUMAR, from KOZHIKODE, KERALA, lodged a prepaid order (Order ID: 404‑1173811‑9257157) for a Motorola Razr 60 Ultra (₹99, 000) on 16 June 2025 via Amazon India, sold by Darshita Electronics. Despite “out for delivery” status on 20 June, no delivery attempt was made, yet the order was falsely marked “Customer rejected delivery.” After repeated assurances of a re‑delivery on 21 June, Amazon subsequently...

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Hi,
I had placed an order (Order #[protected] for "Sound Tech 950 Mbps USB WiFi dapter Wireless Network Receiver Dongle for Laptop Desktop Support Windows XP/7/8/10 nd MAC OS" for which I made online payment.
I have not received the item so far. However in Amazon App status of above order shows as "Delivered 21 June" with the remark "Package was handed directly to a security guard".br...

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I ordered a Native M1 Air Purifier from Amazon India. The first unit was damaged, so I requested a replacement. The replacement came but had missing components. Now I’m being made to return the item again, and Amazon says the process will take 16 days, with a refund only after another 10–15 days.

Meanwhile, I had returned my old working purifier, trusting that the new one would be fine. Now I’m left with no purifier at...

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Address: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad Distric

Website: www.amazon.in

Respected Jeff Bezos Sir And The Amazon.in Customer Care Team,

I hope you are well. I am writing to inform you that I have received the wrong product in my order [Order Number :[protected]], which was placed on [Order Date :- 10th May 2025]. Instead of the [correct product :- Patriot Memory 16GB (2x8GB) Viper III DDR3 1866MHz (PC3 15000) CL10 Desktop Memory with Black Mamba Heatsink PV316G186C0K [https://amzn.in/d/bMxj4sF],...

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12 June 2025
+91 [protected]
My name is Vedant, I have done the payment of 10514rupees on 12 June on 7:46am, the payment is showing successful but the issue is that payment is deducted from my UPI and its successful but the delivery boy said that payment you have is not showing on our application so I done payment again on 2:51pm to the delivery boy, now the problem is that payment I have done on 7:46am this payment is not refunded...

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Address: Amazon chennai phone 04446123444

I received a parcel ordered on amazon delivered by delivery boy on 16-06-25 at my residence at Chennai, Tracking ID[protected], He made a call to me as i was at office and asked me to pay Rs 623 by link sent in whatsapp. I have paid by UPI.Also he collected cash payment of Rs 623 from my wife. After knowing this When we asked to return for cash, he informed he has closed manually and UPI payment will be returned to my bank account.But when...

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Address: Not known

Your Return Instructions
Additional Instructions for mailing your package
* Securely package your return to avoid damage during shipping. If possible use the original packaging.
Your return pick-up is scheduled for: Friday, 6 Jun, 2025, 07:00 - 22:00 The phone number we've given to the carrier for this pick-up is [protected]

Pickup Address
Rudolph Fernandes
201 Kotecha Apartment C H S...

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I purchase a Almonard pedastal fan via Amazon last month. Fan is not working. Please replace the fan immediately.
I call customer care and replacement order. But no one came to collect fan in my house. So please return the fan and replacement or refund the money as early as possible
Thanking you
Dr Subramanian A H Alakkattu madam Thalayazham Vaikom pun 686607
Ph [protected]...

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Be careful while placing your orders on amazon India seller
BENEDICTIONS IN.

He does not respond to queries. The product information is inadequate.
Raising concern to Amazon does not help. The folks on chat give stupid scripted responses.
This seller is a scammer. He does not provide answers to your queries....

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Website: www.amazon.in

I placed an order on Amazon around 20 or 21 May 2024. On 22 May, I received a delivery message saying my order was delivered to "receptionist", but I never got the product.

I immediately contacted Amazon customer service. The executive said to wait 2 days and also connected me with the delivery agent. That delivery boy rudely told me that he handed the product to someone named "Neetu", but my name is Sangmitra,...

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Address: India

Website: www.amazon.in

I have purchased SHARUJA 2000 ml Airtight Fridge Storage Container from Amazon on 5 May 2025. They have send only 1000 ml container. On returning they have not refunded the amount (Rs 270) on the contrary they want the enquire that I have returned the different product. See details in video of chat....

+1 videos

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I m Renuka
I received a wrong product from Amazon and returned it the very next day. After waiting over 10 days without receiving my refund, I contacted customer support on May 15. I was assured the issue would be resolved by May 25, but nothing happened.

On May 27, I called again and was connected to the finance team. The representative claimed the item came from a "north side" location and said they couldn't process...

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