Claimed

Amazon India Complaints & Reviews

www.amazon.in

1

Updated: Jul 10, 2026

Complaints 20366

Resolved

1487

Unresolved

18879

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Online Shopping

Amazon India

Amazon India reviews & complaints page 6

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I purchased the HP Victus laptop (i7, RTX 3050) from Amazon India on 13th July 2025

At the time of purchase, Amazon prominently displayed a banner stating that I could redeem a HyperX Cloud Stinger 2 Headset for ₹499 (whose actual cost around 11k mention on hp website) through HP's official redemption process, post-delivery. The image clearly promised this offer as part of the "Victus 3050A - Student Edition."
br...

+2 videos

Helpful

Found this helpful?

Write a comment

To
The Hon’ble Consumer Grievance Redressal Forum
[suri, Birbhum, West Bengal ]

Subject: Complaint against Amazon for delivery of damaged product and denial of return request

Respected Sir/Madam,

I am writing to file an official consumer complaint against Amazon India regarding the delivery of a damaged product and their unjust refusal to allow a return or refund, despite the defective...

Helpful

Found this helpful?

Write a comment

Address: Amazon online App

@amazonIN

@amazon
why amazon cheating customers and encouraging fake sellers like Kokila who is buying product reviews by sending below to amazon customers adress with trap of peanut and cheating others ? Order ID :[protected]
@PMOIndia
please take action on paid review...

Helpful

Found this helpful?

Write a comment

Address: A-106 Serene County ,near Loakmat Bhavan ,dhayri ,pune

I have ordered samsung galaxy M35 5G phone but when i received it i found boat powe bank inside the package. This is totaly fraud activity happened with me by amazon, amazon courier, and delivary agent....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have ordered a camera from Amazon App on 23rd june 2025 . It wasn't working properly so i have choose to return it, when i contacted to Amazon customer care executive they told me that it is self return basis product but they didn't mention about self return in description of product. I have visited post office about 15 km away and place the return of product on 3rd july 2025 by speed post and it is arrived at 14 july 2025 . When i call...

Helpful

Found this helpful?

Write a comment

I ordered 1 no of Miraan printed cotton salwar suit on Amazon app. It's showing delivered on 3rd July in the app. It was a prepaid order. My family was out of station due to a medical emergency and when we returned, we confirmed with all neighbours and security but the package was nowhere to be found. It is undelivered. I contacted Amazon customer service today and they said that the return period of the product is over so they cannot escalate...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad

Dear Consumer Service,
I have ordered DLEST Stainless Steel from Amzaon and got delivered on 4th July'2025. Order Ref Order #[protected]
To my surprise, the box was empty and by the time i tried to call delivery person, he was gone.
On 4th July'2025 immediately given delivery feedback with pictures and video, the delivery feedback submitted but nobody bothered to reply to my delivery feedback.
With no...

+1 videos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Dhule

Useless product delivered by Amazon to me at home. I complaint of the same product many times through mails to Amazon but not accepting the product issue and not refund of the debited money to me. The product is useless and delivered 9/7/2025 to me after received product at home we eat the product but very bad smell and omate to me from the delivered product hence I complaint with Amazon on same day but were not accepting the product issue...

Helpful

Found this helpful?

Write a comment

Address: Cocoblu Retail c/o Amazon Seller Services Pvt. Ltd. 26/1, 10th Floor, Brigade World Trade Center Dr. Rajkumar Road Bangalore â€“ 560055 Karnat

I placed an order on Amazon (Order ID:[protected] and returned the product on 11 July 2025. The return was accepted and picked up successfully. However, the refund amount of ₹898 has not been credited to my account even after multiple days.

I have already:
- Contacted Amazon customer care multiple times
- Filed a complaint with the National Consumer Helpline (ID: 7478731)
- Emailed Amazon grievance...

Helpful

Found this helpful?

Write a comment

I placed an order on Amazon India (Order ID:[protected] which was marked as "Lost in Transit" over four months ago. As per Amazon’s policy, I was eligible for a full refund, but to date, I have not received it. Despite multiple attempts through calls, emails, and chats, Amazon has failed to resolve this issue or process my rightful refund.

Furthermore, during my follow-ups, I was repeatedly subjected...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: RAJOURI GARDEN WEST DELHI

I am filing this complaint against Amazon India regarding Order ID:[protected], placed on 17 March 2025, for a laptop. Shockingly, I received vacuum storage bags instead of the ordered product on 27 March 2025.

âš ï¸ Timeline of Events:
Order Date: 17 March 2025

Complaint Raised: 20 March 2025

Delivery of Wrong Product: 27 March 2025

Legal Notice Sent: 1 April...

Helpful

Found this helpful?

Write a comment

Address: Mumbai

I am writing to raise serious concerns regarding the Lenovo laptop I purchased via Amazon (Order No:[protected], Order Date: 15th January 2025).

Since the time of purchase, I have encountered several critical issues that indicate potential discrepancies in the product's authenticity and condition:

Warranty Discrepancy:
The warranty period reflected on the Lenovo website is significantly shorter...

Helpful

Found this helpful?

Write a comment

I am raising this complaint regarding a refund issue with Amazon India.

Product: RIANZ® Lord Shree Hanuman Ji Gada with Jai Shree Ram Engraving Idol (Qty: 7)
Order ID:[protected]
Pickup Tracking ID:[protected]
Pickup Date: June 16, 2025
Refund Amount: ₹1918

The product was picked up by the same agent who also picked up another order on the same day (Order #[protected],...

Helpful

Found this helpful?

Write a comment

I have a 1-year Prime subscription in which all Prime videos were ad-free. Since the past few weeks, I have observed ads showing up on all video content.. This was done without any consent or information. This is illegal and Amazon continues to do this illegal acitivity inspite of chargin a heavy subscription amount.

Registered ID [protected]@gmail.com...

Helpful

Found this helpful?

Write a comment

I’m writing this complaint against Amazon India for the worst service.

I had placed an order for a sofa on 20th May 2025.

The product was purchased using Amazon Pay Later.

The problems started after I cancelled the order before even the EMI date:

1. Despite cancelling early, Amazon delayed the pickupof the item and only picked it up on 10th June 2025, nearly 3 weeks after the...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: NEAR AUTO CENTRE, NANDANAVANAM[V]

Hi,

I have ordered an item in amazon website, but till now I have n't received my order, but delivery boy updated in website already handed over to customer.
Could you please help me about this asap.
ordered ID :[protected]...

Helpful

Found this helpful?

Write a comment

I'm writing to bring to your attention a distressing issue with my recent order (Order ID:[protected] of a Daniel Wellington watch worth ₹13, 500, which was delivered on June 23, 2025. To my shock, the box was empty.

I immediately contacted customer service, and they assured me of a resolution by June 28, 2025. However, I received an update before the deadline stating that my claim was incorrect and no resolution...

Helpful

Found this helpful?

Write a comment

From 27/6/2025, I'm unable to place any order. Whatever i place order it got reject automatically.
than i contacted amazon customer service, they said your account have some glitch and please send email an email to [protected]@amazon.in. i send an email to them and they said "We canceled your orders because it violates the terms of our Conditions o[censored]se agreement. We have noticed some unusual activity with one of your accounts as multiple...

Helpful

Found this helpful?

Write a comment

Address: refer invoice for more details

Hi Team,

We have ordered Quaker Oats 1Kg, Rolled Oats Natural Wholegrain and Tobfit Nylon Single Loop Woven Watch Strap with Order Number:[protected] Invoice Number : HYD8-47735 on Order Date: 23.06.2025

When we received order delivery boy saying both items are in same pack, after opening we surprised that the Tobfit nylon watch strap were missing in the pack and we tried to reach customer care but...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: No. 26/1, Brigade World Trade Centre, 10th Floor, Dr. Raj Kumar Road, Malleshwaram (W) BANGALORE Bangalore KA IN 560055.

Dear Sirs,

I have placed an order with Amazon India, through their online platform, vide order number[protected] dated 24th June for Motorola Edge 50 Neo 5G (Pantone Nautical Blue, 8GB RAM, 256GB Storage) for an amount of Rs. 20682 (Twenty thousand six hundred and eighty two only). For an exchange of old mobile, I was offered Rs. 2850 (Two thousand eight hundred fifty only) through their online platform, subject to...

Helpful

Found this helpful?

Write a comment

Recent comments

Maine puma basket ball shoes emi pr kareeb 9000 me order kiya. Or pink color hone ke karan return kiya. Amazon ne wo accept kiya or step by step use accept krte hue last me destination par pahuncha. P...

Paras bhai,

Amazon bohot gatiya company h, mene bhi ek cooling pad liya tha par unhone sasta wala pakda diya mehange wale ke price mein air phir return bhi ni liya. Ab wohi use kara hu...

My complaint isn't resolved. Amazon kept my item and refund too. Either get my refund or my item back.