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Amazon India Complaints & Reviews

www.amazon.in

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Updated: May 11, 2026

Complaints 20358

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1485

Unresolved

18873

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 6

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I ordered 1 no of Miraan printed cotton salwar suit on Amazon app. It's showing delivered on 3rd July in the app. It was a prepaid order. My family was out of station due to a medical emergency and when we returned, we confirmed with all neighbours and security but the package was nowhere to be found. It is undelivered. I contacted Amazon customer service today and they said that the return period of the product is over so they cannot escalate...

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Address: Hyderabad

Dear Consumer Service,
I have ordered DLEST Stainless Steel from Amzaon and got delivered on 4th July'2025. Order Ref Order #[protected]
To my surprise, the box was empty and by the time i tried to call delivery person, he was gone.
On 4th July'2025 immediately given delivery feedback with pictures and video, the delivery feedback submitted but nobody bothered to reply to my delivery feedback.
With no...

+1 videos

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Address: Dhule

Useless product delivered by Amazon to me at home. I complaint of the same product many times through mails to Amazon but not accepting the product issue and not refund of the debited money to me. The product is useless and delivered 9/7/2025 to me after received product at home we eat the product but very bad smell and omate to me from the delivered product hence I complaint with Amazon on same day but were not accepting the product issue...

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Address: Cocoblu Retail c/o Amazon Seller Services Pvt. Ltd. 26/1, 10th Floor, Brigade World Trade Center Dr. Rajkumar Road Bangalore â€“ 560055 Karnat

I placed an order on Amazon (Order ID:[protected] and returned the product on 11 July 2025. The return was accepted and picked up successfully. However, the refund amount of ₹898 has not been credited to my account even after multiple days.

I have already:
- Contacted Amazon customer care multiple times
- Filed a complaint with the National Consumer Helpline (ID: 7478731)
- Emailed Amazon grievance...

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I placed an order on Amazon India (Order ID:[protected] which was marked as "Lost in Transit" over four months ago. As per Amazon’s policy, I was eligible for a full refund, but to date, I have not received it. Despite multiple attempts through calls, emails, and chats, Amazon has failed to resolve this issue or process my rightful refund.

Furthermore, during my follow-ups, I was repeatedly subjected...

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Address: RAJOURI GARDEN WEST DELHI

I am filing this complaint against Amazon India regarding Order ID:[protected], placed on 17 March 2025, for a laptop. Shockingly, I received vacuum storage bags instead of the ordered product on 27 March 2025.

âš ï¸ Timeline of Events:
Order Date: 17 March 2025

Complaint Raised: 20 March 2025

Delivery of Wrong Product: 27 March 2025

Legal Notice Sent: 1 April...

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Address: Mumbai

I am writing to raise serious concerns regarding the Lenovo laptop I purchased via Amazon (Order No:[protected], Order Date: 15th January 2025).

Since the time of purchase, I have encountered several critical issues that indicate potential discrepancies in the product's authenticity and condition:

Warranty Discrepancy:
The warranty period reflected on the Lenovo website is significantly shorter...

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I am raising this complaint regarding a refund issue with Amazon India.

Product: RIANZ® Lord Shree Hanuman Ji Gada with Jai Shree Ram Engraving Idol (Qty: 7)
Order ID:[protected]
Pickup Tracking ID:[protected]
Pickup Date: June 16, 2025
Refund Amount: ₹1918

The product was picked up by the same agent who also picked up another order on the same day (Order #[protected],...

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I have a 1-year Prime subscription in which all Prime videos were ad-free. Since the past few weeks, I have observed ads showing up on all video content.. This was done without any consent or information. This is illegal and Amazon continues to do this illegal acitivity inspite of chargin a heavy subscription amount.

Registered ID [protected]@gmail.com...

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I’m writing this complaint against Amazon India for the worst service.

I had placed an order for a sofa on 20th May 2025.

The product was purchased using Amazon Pay Later.

The problems started after I cancelled the order before even the EMI date:

1. Despite cancelling early, Amazon delayed the pickupof the item and only picked it up on 10th June 2025, nearly 3 weeks after the...

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Address: NEAR AUTO CENTRE, NANDANAVANAM[V]

Hi,

I have ordered an item in amazon website, but till now I have n't received my order, but delivery boy updated in website already handed over to customer.
Could you please help me about this asap.
ordered ID :[protected]...

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Address: Visakhapatnam (AP)

I have received a damaged product under Order ID[protected] and immediately placed request for replcement.

A Delivery Boy named Naveen kumar (as Truecaller) having mob. no.[protected] called on 30th June, 2025 and mentioned that he came for replacement but he was not coming to home to complete the transaction rather was calling the family members to come on to the road near our resident to complete the trsanction.

Such behaviour of Delivery Boy is not acceptable by a regular customer like us. Hence request you to take serious note of this and take appropriate action to complete the return/replacement of the damaged product for which we have raised request.

Amazon India customer support has been notified about the posted complaint.

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I'm writing to bring to your attention a distressing issue with my recent order (Order ID:[protected] of a Daniel Wellington watch worth ₹13, 500, which was delivered on June 23, 2025. To my shock, the box was empty.

I immediately contacted customer service, and they assured me of a resolution by June 28, 2025. However, I received an update before the deadline stating that my claim was incorrect and no resolution...

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From 27/6/2025, I'm unable to place any order. Whatever i place order it got reject automatically.
than i contacted amazon customer service, they said your account have some glitch and please send email an email to [protected]@amazon.in. i send an email to them and they said "We canceled your orders because it violates the terms of our Conditions o[censored]se agreement. We have noticed some unusual activity with one of your accounts as multiple...

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Address: refer invoice for more details

Hi Team,

We have ordered Quaker Oats 1Kg, Rolled Oats Natural Wholegrain and Tobfit Nylon Single Loop Woven Watch Strap with Order Number:[protected] Invoice Number : HYD8-47735 on Order Date: 23.06.2025

When we received order delivery boy saying both items are in same pack, after opening we surprised that the Tobfit nylon watch strap were missing in the pack and we tried to reach customer care but...

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Address: No. 26/1, Brigade World Trade Centre, 10th Floor, Dr. Raj Kumar Road, Malleshwaram (W) BANGALORE Bangalore KA IN 560055.

Dear Sirs,

I have placed an order with Amazon India, through their online platform, vide order number[protected] dated 24th June for Motorola Edge 50 Neo 5G (Pantone Nautical Blue, 8GB RAM, 256GB Storage) for an amount of Rs. 20682 (Twenty thousand six hundred and eighty two only). For an exchange of old mobile, I was offered Rs. 2850 (Two thousand eight hundred fifty only) through their online platform, subject to...

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I ordered 8kg of dog food on Amazon and paid ₹2985 via cash on delivery. However, I only received a 1.3kg pack. I immediately raised the issue through the app, but haven’t received proper help or resolution. This is clearly unfair and misleading. I request an immediate refund or correct product delivery.

Order ID:[protected]
Date of Delivery:[protected]...

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Address: Farrukh Nagar, Gururam,Haryana,122056

Account to your expected date my should be delivered to me on[protected] but not delivered yet, i haven't received any call neither from your side nor from you your delivery man, even your dashboard doesn't the delivery man numbers, i need your team to connect with me on [protected] and resolve this as soon as possible, because i had paid for order

if i does not received any detail reason about this i will go for legal action....

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There was an issue on the mother board of the TV which was recognised by the service person and didn't check the other issues when complained in the consumer court complaint number is 72679 after replacing the mother board the TV is not working because the service person said the light of the TV is fused but he refused to change it which is under warranty and can be claimed.Now, I kindly request to change the parts of the TV which are the...

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Am writing to bring to your attention an issue regarding a recent return request associated with my order (Order ID:[protected].

I had initiated a return for the said order, and the return pickup was successfully completed by your courier partner. However, the status on the Amazon application incorrectly reflects that the pickup was rejected.

Following this discrepancy, I raised a complaint through...

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