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Amazon India Complaints & Reviews

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Updated: Feb 4, 2025
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Amazon India reviews & complaints page 4

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K
Kannan78
May 26, 2024
Feb 5, 2025
This thread was updated on Feb 5, 2025
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order no:4405-9212364-5782751 dt : 18-may-2024

DEAR Sir / Madam,
i have order the Neckband Earphone RD- M 201 on Amazon India on DT : 18-mAY-2024 ORDER No:[protected]
in Description
RD M-201 Neckband Earphones, 10mm Dynamic Drivers, 120 Hours Play-Time ASAP Type-C Charging, Latest Bluetooth V5.3, 5 EQ Modes, IPX-4 Sweat Proof, Low Latency for Gaming, 6 Months Warranty, Black
But in Real Product
- No Type-C Charging its Normal Charging
-...
+2 photos
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Y
Yashitamehta
May 22, 2024
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Missing accessories

Website: www.amazon.in

Ordered an amazfit band 7 from Amazon. Upon opening it, realised there’s no charger in it and immediately complained to Amazon team. Was told to wait for a few days and now I’m being told that there’s no mistake on their part...
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N
Nelson992
May 21, 2024
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Fraud for orders

I am writing to express my disappointment regarding Order #[protected], which I placed on May 3rd with an expected delivery date of May 15th.

Unfortunately, the product did not arrive on the initially communicated date. A support agent assured me of delivery, but it never materialized. The delivery date was then rescheduled to May 21st, again without successful delivery.

To my further frustration, Agent...
+1 photos
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1
11Nikita
from Delhi, Delhi
May 20, 2024
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return/refund spydercraft table

Hi, I have ordered one "Spyder Craft Matte Finish Berlin150 Entertainment Tv Unit, Tv Cabinet, Tv Stand For Living Room, Bedroom Color: Grey || Assembly-Diy (Do-It-Yourself) Engineered Wood" on 1st May.

The product was received on 6th May, of Black color and very poor quality. The one which we ordered was of Grey color.

I placed the return order on 7th May over call, Customer care gave me 3 days waiting time,...
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R
rtimchen
from Dhekiajuli, Assam
May 20, 2024
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Ordered a product but unable to proceed further

Website: Amazon.in

Sir/ma'am,
I ordered a product on 11th May with order no as[protected] and I recieved a confirmation message that it has been processed. But it has been 8 days and I still haven't got any messages about the product and when I tried to check in the official amazon app about the order status, it still hasn't been shipped.
So when I tried to talk to the customer service operator they told me that it cannot be cancelled....
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A
aksh tank
May 19, 2024
Resolved
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Paid amount not refunded. amazon scam

I am writing to express my disappointment regarding the recent decision to refuse a refund for the incorrect product I received (ORDER #[protected], Styli Men's Regular Pants [protected]_Grey).

As I received the incorrect item, I immediately contacted your customer care team to report the issue, seeking a prompt resolution. I have attached photos of the received item, Amazon customer care team placed a return request...
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H
Hussein Khan
May 18, 2024
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I had ordered two mattresses from Amazon which both were different in colors from which we had ordered. And after so much disturbance and hardwork somehow they took the item for return, but now it's been almost one week, and we haven't got the refund yet.
Amazon India customer support has been notified about the posted complaint.
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    V
    visu1980
    from Ernakulam, Kerala
    May 16, 2024
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    Cycle - not delivered

    Team can you please help me get this product from Amazon.

    They delivered partial product and not returning back also.

    Order Number:[protected]
    Invoice Number : AMD2-100040
    Order Date: 17.04.2024 Invoice Details : GJ-AMD2-[protected]-2425
    Invoice Date : 17.04.2024

    Thanks,
    Visu...
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    S
    Sukriti@321
    May 12, 2024
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    Hello sir, I ordered 5 items from amazon. but i don't get any of them. When I told customer support, I was replied that the order was damaged and had to cancel. why did the cancel the order and not replace the item? If amazon service damage the order, then why did I get this message, that I canceled it. The last complaint is that none of the agents did anything about the issue. Only after hearing half the problem another agent came who could not solve, it. Mainly I talk to 7-8 agents. But no one did anything right during the conversation. Please make sure to replace the order and i get my order to delivered.

    Thanks
    Amazon India customer support has been notified about the posted complaint.
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      U
      UDAY KUNAPAREDDY
      May 12, 2024
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      Received incorrect details Casio watch

      Website: www.amazon.in

      I ordered a CAIO WATCH on Amazon, but I received the incorrect order. Upon returning it, Amazon informed me that the product they received back wasn't the one they had sent. I had submitted photos to Amazon before returning the item. However, Amazon declined to issue a refund....
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      S
      sourav2348
      May 10, 2024
      Resolved
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      Resolved

      I am prospective user of Amazon India bought the Air cooler in summer with cashback and summer sales offer. But Amazon did not deliver the product and returned the product to seller due to packing issue. Please this is not a pleasant experience. I want fair compensation for this trouble caused to me. Please ensure next time such thing do not happen.
      May 13, 2024
      Complaint marked as Resolved 
      My order was cancelled. I got the refund and however my cashback rs 400 was taken away. Amazon did not give any fair compensation for trouble caused to me. I bought the same product from another ecommerce website. I am switching to another e-Commerce website. Thank you Amazon. Good Bye
      Amazon India customer support has been notified about the posted complaint.
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        J
        Janants369
        from Coimbatore, Tamil Nadu
        May 9, 2024
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        no resolution a month completes yet : investigation details require : order no# 403-2124820-3035541 replacement order no# 408-89

        NO RESOLUTION A MONTH COMPLETES YET :: INVESTIGATION DETAILS REQUIRE :: ORDER No#[protected] Replacement Order No#[protected]

        Dear Sir/Madam,

        The above order No of boat Xtend Smart Watch with Alexa Color: Pitch Black, Quantity 2, which was ordered on 2nd Apr 2024, both the watches not working condition, hence I raise for replacement on 08th Apr 2024, but Return was not taken on 10th Apr 2024...
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        M
        Manojbatra24
        from Mumbai, Maharashtra
        May 8, 2024
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        Exchange not honoured and we had to pay cash upfront

        Address: Mumbai

        I had placed an order of lg oled tv order no.[protected] and the product was delivered today. I had applied for exchange and the amount of exchange i was expecting was 11900. I had read all the terms and conditions of the exchange and hence I had applied for exchange. When the product came the tv was in working condition and the same was checked by the delivery person. But I don't know what happened the delivery person asked me to...
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        A
        azim21
        from surat, Gujarat
        May 7, 2024
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        Address: india

        I ordered atom berg studio+ fan in black color on[protected] at amazon.in and they delivered me a white color fan wings with black color fan motor now i want to raise a complaint regarding this and also want to return this product but they are not helping me with this regards.

        My order number is[protected]
        +2 photos
        Amazon India customer support has been notified about the posted complaint.
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          S
          sadwik
          from Hyderabad, Andhra Pradesh
          May 6, 2024
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          unbearable rude behavior of amazon delivery boy

          Address: India

          Dear sir,

          I have ordered the products from amazon and the order number is[protected]. (Date of incident :6th may 2024)

          To provide you with a clear account of the incident:
          1. The delivery person initially handed over a package that was more than half torn, displaying a lack of regard for
          the condition of the goods being delivered.
          2. When questioned about the damaged package, he...
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          L
          [email protected]
          May 5, 2024
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          Late delivery despite prime membership

          Address: Amazon.in
          Website: Amazon.in

          I would like to complain against amazon.in for they late delivery at 11.19p.m night n also delaying delivery for more than 2 days despite taking prime membership n assuring 1 day delivery. On May 4th night around 11.19p.m the amazon delivery agent called me n asked me to come at a undisclosed location to collect my order citing reason that his tire is punctured. Being a women, due to safety and security reasons i said I cannot come at such...
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          I
          Ipshita sarma
          May 2, 2024
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          Money deducted but payment not done

          Website: apdcl.org

          On 2nd may 2024 at 6:00 pm i made a payment of Rs 1000 through amazon pay but my payment didn't go through neither it gave me any receipt and instead my money was deducted from my account. So please kindly refund the money as soon as possible....
          +1 photos
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          A
          anicondilya
          Apr 30, 2024
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          Cancellation of product without my consent

          I ordered a product but the Delivery guy cancelled my order on Date-29/04/24 i don't know why. I contacted the Amazon Support team but they keep telling me to re-order the product. First of all why would i re-order a product when i already ordered it before & got cancelled by your side and second thing is that the Price of the product is now increased from 699 Rupees to 999 Rupees so there is no chance that i am going to re-order it again.br...
          +2 photos
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          S
          shaina999
          from Chennai, Tamil Nadu
          Apr 29, 2024
          Apr 29, 2024
          This thread was updated on Apr 29, 2024
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          No refund since 15 days

          I have followed up 20 times about this.My order was picked up on 14th april and despite numerous emails sent by them assuring a refund nothing has been done till now.I want my refund now....
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          R
          ravi.kant
          from Mumbai, Maharashtra
          Apr 27, 2024
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          harassment and fraud by the amazon.

          Address: www.amazon.in

          Hi,
          My name is Ravi Kant Vishwakarma.
          I had ordered a Mobile phone on amazon.in on[protected]Order No.[protected] and the delivery date was[protected]. The package was not delivered and they gave me false assurance that the same will be delivered on[protected]. Even their agent gave me false contact details of delivery agent and assured me for delivery on[protected]. The package was not delivered on[protected] and...
          +4 photos
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